http://videos.cctvcamerapros.com/support/ Security Camera & Surveillance System Support Forum en Sun, 14 Mar 2010 05:50:52 +0000 http://videos.cctvcamerapros.com/support/topic/incorrect-database-location#post-726 Fri, 12 Mar 2010 22:36:41 +0000 shaywood 726@http://videos.cctvcamerapros.com/support/ <p>Recently had to reinstall my computer which houses geovision gv800 and software. After my reinstall I ran the geovision restore program I had previously created. Everything restored fine EXCEPT the database folder location as displayed in the System Configuration screen under Video Log Storage. It shows the database folder as F:\GV800 instead of D:\GV800. How can I manually change the location of the database folder? </p> http://videos.cctvcamerapros.com/support/topic/ptz-autoscan#post-720 Wed, 10 Mar 2010 12:22:30 +0000 Mike 720@http://videos.cctvcamerapros.com/support/ <p>irishcrows,</p> <p>You can create a PTZ tour with up to 64 preset points. Note the number of preset points also depends on your PTZ capacity.</p> <p>To setup a <a href="http://www.cctvcamerapros.com/PTZ-Security-Cameras-s/45.htm">PTZ camera</a> tour using your Geovision system, follow these instructions:</p> <p><ol type="1"><li>Click the Configure button, point to Accessories, and select Camera Mapping PTZ Dome. This camera mapping dialog box appears.</li><li>Select a camera channel from the Camera drop-down list.</li><li>Select the PTZ model connected to the selected channel from the Device drop-down list.</li><li>If you have two identical PTZ cameras set in the system, you may use the Address drop-down list<br /> to choose the one with the correct address. Up to 64 addresses can be supported.</li><li>Select Multi Position Tour on the Camera Mapping Setup dialog box, and click the Setting button. This dialog box appears.</li><li>Select a Preset as a start point.</li><li>Set the Dwell Time that the PTZ will remain in a preset.</li><li>Click Add and repeat Steps 2-3 to build more points in the tour.</li><li>Select Tour Schedule on the Camera Mapping Setup dialog box, and click the<br /> Setting button. This Tour Schedule dialog box appears.</li><li>Select Span 1, specify a period of time, and select a camera behavior to be activated during the<br /> defined time period.</li><li>Set another span.</li><li>If you want to apply a different setting to weekends, select Weekend Apply and select a camera behavior. And define whether the weekend includes Saturday or not.</li><li>Click OK to apply the settings.</li><br /> </ol></p> <p>Please let us know if we can help further. We have additional Geovision support articles in our knowledge base here for your information:</p> <p><a href="http://www.cctvcamerapros.com/geovision-card-support-s/155.htm" rel="nofollow">http://www.cctvcamerapros.com/geovision-card-support-s/155.htm</a> </p> http://videos.cctvcamerapros.com/support/topic/ptz-autoscan#post-718 Tue, 09 Mar 2010 17:51:37 +0000 irishcrows 718@http://videos.cctvcamerapros.com/support/ <p>Hi</p> <p>DOes anybody know if Geovision allows for autoscan? I have 2 Pelco dome cameras and 1 GC-1480 card. PTZ control works fine on the server, in DMMultiview and over the web. I have tried to configure the cameras to autoscan but with no success. My reseller said all I could do was set a bunch of preset points and have the cameras tour through them, then back to preset 1. He claimed the autoscan had to be configured on the cameras itself. Does this sound right?</p> <p>Thanks<br /> Michael </p> http://videos.cctvcamerapros.com/support/topic/geovision-iphone-application-gv-iview-support#post-632 Fri, 05 Mar 2010 00:24:39 +0000 saloonguy 632@http://videos.cctvcamerapros.com/support/ <p>JCHaldas, </p> <p>My software is Version 8.33, just downloaded last week. </p> http://videos.cctvcamerapros.com/support/topic/geovision-iphone-application-gv-iview-support#post-631 Thu, 04 Mar 2010 20:11:18 +0000 JCHaldas 631@http://videos.cctvcamerapros.com/support/ <p>Saloonguy,</p> <p>What GV Software are you currently running? I believe there was a problem with the beta version that was on 8.3 software if you are running this software you should upgrade to 8.33</p> <p>Thanks James </p> http://videos.cctvcamerapros.com/support/topic/geovision-iphone-application-gv-iview-support#post-630 Thu, 04 Mar 2010 06:01:41 +0000 saloonguy 630@http://videos.cctvcamerapros.com/support/ <p>Got the RPB viewing running great but the live view can not connect. I have all the ports open that i needed and have set up the webcam server tabs up. Any thoughts on what else i may need to do? </p> http://videos.cctvcamerapros.com/support/topic/dmmultiview-has-choppy-video#post-545 Wed, 17 Feb 2010 20:18:25 +0000 JCHaldas 545@http://videos.cctvcamerapros.com/support/ <p>Hello Michael,<br /> You should check your Upload speed at the site of the GeoVision Server and were you are trying to remotely view the cameras. You can do a speed test here <a href="http://www.speakeasy.net/speedtest" rel="nofollow">http://www.speakeasy.net/speedtest</a>. For 32 Cameras you would want 1.5 to 2 meg upload.</p> <p>Thanks James </p> http://videos.cctvcamerapros.com/support/topic/dmmultiview-has-choppy-video#post-544 Wed, 17 Feb 2010 15:42:46 +0000 irishcrows 544@http://videos.cctvcamerapros.com/support/ <p>Hi all</p> <p>I am new this forum and desperately seeking some help with an issue I am having with DMMultiview and 2 GV-1480 capture cards. Here are some specs I:</p> <p>OSType=Windows XP<br /> SWVersion=V8.3.2<br /> SWApps=RemoteView<br /> HWModel=GV1480 PCI Express<br /> ProductChannel=16 Cam<br /> VideoFormat=NTSC<br /> Motherboardl=Intel DG43NB<br /> CPU=Core 2 Duo 2.6 GHz<br /> Memory=2 GB DDR2 800 Mhz<br /> VGA Card=Intel® Graphics Media Accelerator X4500 on board graphics subsystem<br /> Bandwidth=LAN<br /> NatInstall=Yes<br /> FirewallAntivirus=No</p> <p>I have 2 GV-1480 cards running on the server. Server is really good. However, the clients have choppy video. Does anybody know the minimal client requirements for the following:</p> <p>video card<br /> RAM<br /> CPU</p> <p>We using Giagabit NIC&#39;s on the server and the clients, and have a Giagbit router installed. We are using the multiview software to view at the clients, and plan to use webcam as well. (Webcam is running on the server.) The server and clients have DirectX 9 installed. If somebody could help I would greatly appreciate it. </p> <p>Thank you,<br /> Michael </p> http://videos.cctvcamerapros.com/support/topic/gv-vs02-geovision-ip-video-server#post-543 Wed, 17 Feb 2010 12:02:53 +0000 Mike 543@http://videos.cctvcamerapros.com/support/ <p>antona,</p> <p>Another option is to use the Geovision IP software (NVR software) as seen here:</p> <p><a href="http://www.cctvcamerapros.com/Geovision-NVR-Software-p/gv-nvr.htm" rel="nofollow">http://www.cctvcamerapros.com/Geovision-NVR-Software-p/gv-nvr.htm</a></p> <p>The Geovision IP camera software also includes the Geovision 8.32 software that James was referring to that supports iPhone viewing with the <a href="http://www.cctvcamerapros.com/Geovision-iPhone-Application-GV-iView-Setup-s/329.htm">GV-iView iPhone app</a>.</p> <p>I hope this helps.</p> <p>Thanks.<br /> -Mike </p> http://videos.cctvcamerapros.com/support/topic/gv-vs02-geovision-ip-video-server#post-537 Sat, 13 Feb 2010 21:26:21 +0000 JCHaldas 537@http://videos.cctvcamerapros.com/support/ <p>Antona,<br /> Using an application similar to what you are using now it is possible to view from an iphone. You would need a video server that is compatible with iphone like this Zavio video server <a href="http://www.cctvcamerapros.com/Zavio-Network-Video-Server-p/v111t.htm" rel="nofollow">http://www.cctvcamerapros.com/Zavio-Network-Video-Server-p/v111t.htm</a> Unfortunately they do not make a two port server so you would have to purchase one for each camera. Once you have the servers setup you can view from your iphone going right through the safari web browser <a href="http://www.cctvcamerapros.com/iPhone-Setup-for-Zavio-IP-Cameras-s/349.htm" rel="nofollow">http://www.cctvcamerapros.com/iPhone-Setup-for-Zavio-IP-Cameras-s/349.htm</a> Or you can use the free iphone app provided by CCTV Camera Pros which is compatible with the Zavio &amp; Vivotek Servers and Cameras. <a href="http://www.cctvcamerapros.com/CCTV-Camera-iPhone-App-s/362.htm" rel="nofollow">http://www.cctvcamerapros.com/CCTV-Camera-iPhone-App-s/362.htm</a> </p> http://videos.cctvcamerapros.com/support/topic/gv-vs02-geovision-ip-video-server#post-536 Sat, 13 Feb 2010 02:39:45 +0000 antona 536@http://videos.cctvcamerapros.com/support/ <p>many thanks. i knew dvr card is supported by unfortunately my pc is a book pc rather than a full blown computer (i.e. no normal expansion card slot) and i prefer not to have my pc turned on all year round. so i guess there is no solutions then.</p> <p>thx anyways! </p> http://videos.cctvcamerapros.com/support/topic/gv-vs02-geovision-ip-video-server#post-535 Fri, 12 Feb 2010 22:22:52 +0000 JCHaldas 535@http://videos.cctvcamerapros.com/support/ <p>Antona,</p> <p>The GV-VS02 will not allow you to log in via Iphone or Android. You would need a GeoVision DVR card with <strong>8.32 </strong>software or later which you can find here <a href="http://www.cctvcamerapros.com/Geovision-DVR-Cards-s/27.htm" rel="nofollow">http://www.cctvcamerapros.com/Geovision-DVR-Cards-s/27.htm</a><br /> with this you would be able to view via iphone, blackberry and other supported phones which can be found here <a href="http://usavisionsys.com/files/Mobile.pdf" rel="nofollow">http://usavisionsys.com/files/Mobile.pdf</a> Im not sure if android is supported.</p> <p>Hope this helps<br /> James </p> http://videos.cctvcamerapros.com/support/topic/gv-vs02-geovision-ip-video-server#post-493 Fri, 12 Feb 2010 03:48:47 +0000 antona 493@http://videos.cctvcamerapros.com/support/ <p>I am using GV-VS02 Geovision IP Video Server and wanted to know if there is a way to use iPhone and Android phones for viewing live feeds on my phone. Any help would be much appreciated.</p> <p>Many thanks. </p> http://videos.cctvcamerapros.com/support/topic/geovision-video-is-choppy-why#post-417 Mon, 01 Feb 2010 17:12:43 +0000 JCHaldas 417@http://videos.cctvcamerapros.com/support/ <p>Vandepaul,</p> <p>In the GeoVision System click on the Configure button(Hammer &amp; Screw Driver)&gt; System Configure &gt; Camera Record Settings. You should be in the Camera Record Settings Page,First Select The Camera you want to configure. Under the Record Control you will see Frame/Sec Click the blue arrow across from the Frame/Sec. You should now be in the Rec. Frame Rate Settings. Check both boxes off and set the frame rate to a higher number and that will give you a smoother picture. You will have to repeat this for all of your cameras . </p> http://videos.cctvcamerapros.com/support/topic/geovision-video-is-choppy-why#post-381 Sat, 30 Jan 2010 21:56:52 +0000 vandepaul 381@http://videos.cctvcamerapros.com/support/ <p>Help! I&#39;m using a Geovision 1120 card and software. My video is very choppy (jerky, slow, stuttering) as of late. What could be causing this? And, How do I correct it?</p> <p>Thank You! </p> http://videos.cctvcamerapros.com/support/topic/geovision-blackberry-run-errorjavaioioexception-invalid-url-parameter#post-216 Fri, 15 Jan 2010 19:12:28 +0000 JCHaldas 216@http://videos.cctvcamerapros.com/support/ <p>We recently had a customer contact us with this question regarding accessing security cameras remotely from Geovision using a blackberry cell phone.</p> <p><strong>Q:</strong> I attempted to install the BBview app on both a Blackberry 8900 and the new Bold 9700 with no luck. When I try to connect to the DVR I get the following error message:</p> <p>TCP Connection Error</p> <p>TCP Connection Error</p> <p>RUN ERROR:java.io.IOException: Invalid url parameter</p> <p><strong>A1:</strong> As of now, Geovision supports up the latest Blackberry OS version 4.7. Is the Bold running on version 5.0 or later. If that is the case, then we do not have support for those mobile phones yet. GeoVision is currently working on a new BBView application release that will support OS version 5.0 and above.If you are running 4.7 or below follow steps below.</p> <p><strong>A2:</strong> Try a direct TCP connection. This will be under the APN information the user has configured under Options, Advanced Options, TCP. This should allow you to connect using BBview. </p> http://videos.cctvcamerapros.com/support/topic/geovision-dmmultiview-not-able-to-enable-video-polling#post-215 Fri, 15 Jan 2010 18:56:45 +0000 JCHaldas 215@http://videos.cctvcamerapros.com/support/ <p>We Recently had a customer who was viewing his cameras remotely using the DMMultiView.He was trying to enable video polling to cycle through the cameras one at a time. After clicking the video polling it would only cycle one camera.</p> <p><strong>Solution:</strong> Hold down the ctrl button on your keyboard while holding, click all of the cameras you want to cycle through. If you are doing this correctly the camera box that you a selecting should have a red rim around the outside of the box. So you should have a red rim around all of the cameras you want to cycle through. Once you have all of the cameras selected press the video polling button. You have just successfully enabled video Polling! </p> http://videos.cctvcamerapros.com/support/topic/storage-of-multicam-surveillance-system-installed-path-not-enough#post-214 Fri, 15 Jan 2010 18:37:01 +0000 JCHaldas 214@http://videos.cctvcamerapros.com/support/ <p>We recently had a customer who was receiving this error message upon start up of the GeoVision Multicam Software: <strong>Storage of Multicam Surveillance System Installed path not enough Free Space Above 50MB.<br /> </strong><br /> <strong>Solution1:</strong> Install the Geovision Multicam Software onto a disk with more than 50MB of free space.If this does not help please follow steps of solution 2.</p> <p><strong>Solution2:</strong> Check If the hard drive you are using for the direct path is compressed. To check Start &gt; Computer &gt; right click (C:)&gt; Properties &gt; General &gt; Make sure the Compress this Drive to save disk space is unchecked. After this is done and the GeoVision is still giving the error. Make sure the disk is not compressed and uninstall the GeoVision Software and reinstall. </p> http://videos.cctvcamerapros.com/support/topic/geovision-repair-data-base-utility#post-209 Tue, 12 Jan 2010 00:37:19 +0000 JCHaldas 209@http://videos.cctvcamerapros.com/support/ <p>We recently had a customer contact us about the following:</p> <p>Q: We have a user that deleted events out of the event log. the recordings are still there but don&#39;t display in the event log. Is there a way to regenerate them to display in the log</p> <p>A: You must use the Repair Data Base Utility tool. To access this go to start &gt; all programs &gt; GV Folder &gt; Geovision Repair Data Base Utility.The GeoVision Multicam Software must be temporarily shut off. This will sync all of the files within the Hard Drive specified with the GeoVision View Log. </p> http://videos.cctvcamerapros.com/support/topic/geovision-iphone-application-gv-iview-support#post-204 Tue, 05 Jan 2010 21:13:42 +0000 euphoria5150 204@http://videos.cctvcamerapros.com/support/ <p>Ok, thanks alot for the links and the info. I will get with my CEO and we will be in contact. </p> http://videos.cctvcamerapros.com/support/topic/geovision-iphone-application-gv-iview-support#post-203 Tue, 05 Jan 2010 00:55:26 +0000 Mike 203@http://videos.cctvcamerapros.com/support/ <p>Russell,</p> <p>I doubt that Geovision would do it but CCTV Camera Pros recently invested in and partnered with <a href="http://www.feedburst.com/">feedburst iPhone app development company</a> and we can definitely help you build a custom app.</p> <p>We recently completed development of the iCamViewer which is a FREE surveillance iPhone app that allows you to view up to 8 CCTV or IP cameras. Please click on this link to read more about it and to download it from iTunes:</p> <p><a href="http://www.cctvcamerapros.com/CCTV-Camera-iPhone-App-s/362.htm" rel="nofollow">http://www.cctvcamerapros.com/CCTV-Camera-iPhone-App-s/362.htm</a></p> <p>Feel free to email me at <a href="mailto:mike@cctvcamerapros.net">mike@cctvcamerapros.net</a> to discuss the custom iPhone app development further.</p> <p>Sincerely.<br /> -Mike </p> http://videos.cctvcamerapros.com/support/topic/geovision-iphone-application-gv-iview-support#post-202 Mon, 04 Jan 2010 18:46:07 +0000 euphoria5150 202@http://videos.cctvcamerapros.com/support/ <p>Hi Mike,</p> <p>My company is currently interested into a iPhone app. Would GeoVision be willing to do some custom branding on the software and/or SDK or something in that manner?</p> <p>Thank you!<br /> Cordially,<br /> Russell </p> http://videos.cctvcamerapros.com/support/topic/geovision-iphone-application-gv-iview-support#post-199 Thu, 31 Dec 2009 15:23:30 +0000 Raztech 199@http://videos.cctvcamerapros.com/support/ <p>I upgraded to the latest geovision 8.3 the iPhone app loads but it doesn&#39;t show any live feed for the cameras. But the playback works great I see the connected cameras listed and I cand select all the video listed and they playback with no issues </p> http://videos.cctvcamerapros.com/support/topic/geovision-iphone-application-gv-iview-support#post-197 Sat, 26 Dec 2009 11:49:43 +0000 Mike 197@http://videos.cctvcamerapros.com/support/ <p>Russ,</p> <p>Have you upgraded to the very latest version of the Geovision software which is 8.3.2? This was recently released and is the first version to officially support the GV-iView app. </p> http://videos.cctvcamerapros.com/support/topic/geovision-iphone-application-gv-iview-support#post-196 Fri, 25 Dec 2009 10:49:10 +0000 Russ_007 196@http://videos.cctvcamerapros.com/support/ <p>Thanks Mike. My IP is static on the Geovision PC. And it works fine with everything else. There is a UPS connected to the rack where all the network related items are (router, switch, PC). No power issues, no dynamic IP. And when I use Geovision remotely from the internet it is fine. The problem starts when I use it with iPhone. I will change the router next week and see what happens, but it is rather strange... I have a Linksys router at present. </p> http://videos.cctvcamerapros.com/support/topic/geovision-iphone-application-gv-iview-support#post-193 Mon, 21 Dec 2009 12:37:10 +0000 Mike 193@http://videos.cctvcamerapros.com/support/ <p>Russ,</p> <p>Are you making sure that the LAN IP address that is assigned to your Geovision PC is static and not changing? Some routers like D-link allow you to assign network devices static IP addresses. You can see how to setup static IP addresses on a D-Link router here:</p> <p><a href="http://www.cctvcamerapros.com/DLink-Router-IP-Setup-s/162.htm" rel="nofollow">http://www.cctvcamerapros.com/DLink-Router-IP-Setup-s/162.htm</a></p> <p>I would check this out in your troubleshooting. It is a common thing that happens when power is lost and your router reboots or your router reboots for any reason. </p> http://videos.cctvcamerapros.com/support/topic/geovision-iphone-application-gv-iview-support#post-191 Sun, 20 Dec 2009 18:46:12 +0000 Russ_007 191@http://videos.cctvcamerapros.com/support/ <p>Hi. I got my new 3GS iphone last week and was happy to see that I can see my cameras live, using this application. Have followed the instructions and after a couple of tries it worked like a dream ... And then, I have lost my connection on my home LAN... Even that the router is still one and connected to Internet it is not visible to the rest of the machines at my LAN (no reply when pinged). After reset it worked fine but when I used the GV-iView from iPhone on WI-FI through one of my access points, the connection is lost again.... Any ideas? The only think I have not tried is to apply bandwidth control. </p> http://videos.cctvcamerapros.com/support/topic/geovision-iphone-application-gv-iview-support#post-185 Tue, 15 Dec 2009 01:34:38 +0000 Ivan3492 185@http://videos.cctvcamerapros.com/support/ <p>Thanks for the reply Mike. That was very helpful.</p> <p>Cheers<br /> Ivan </p> http://videos.cctvcamerapros.com/support/topic/geovision-iphone-application-gv-iview-support#post-182 Mon, 14 Dec 2009 12:24:11 +0000 Mike 182@http://videos.cctvcamerapros.com/support/ <p>Ivan3492,</p> <p>Thank you for the kind words about the support forum. I am glad that you have found it to be useful. When the GV-iView app displays that all cameras are recording, it is just reporting the current recording state of the Geovision system that you are connecting to. Nothing is being recorded to your iPhone, so you do not have to worry about video using up all of the space on your phone.</p> <p>Please let us know if we can help further.</p> <p>Sincerely.<br /> -Mike </p> http://videos.cctvcamerapros.com/support/topic/geovision-iphone-application-gv-iview-support#post-181 Sat, 12 Dec 2009 11:09:39 +0000 Ivan3492 181@http://videos.cctvcamerapros.com/support/ <p>This is great site for info.</p> <p>I was just wondering if someone could tell me when the GV-iView app says its recording all cameras, where is this recording being stored, and how do I retrieve/delete it. Is it filling up my iPhone storage?</p> <p>Thanks<br /> Ivan </p> http://videos.cctvcamerapros.com/support/topic/geovision-iphone-application-gv-iview-support#post-179 Thu, 03 Dec 2009 12:49:56 +0000 Mike 179@http://videos.cctvcamerapros.com/support/ <p>naser,</p> <p>Are you still having trouble with the new GV-iView iPhone app? </p> http://videos.cctvcamerapros.com/support/topic/geovision-dvr-card-ip-camera-license-integration#post-178 Thu, 03 Dec 2009 12:49:14 +0000 Mike 178@http://videos.cctvcamerapros.com/support/ <p>mcsworks,</p> <p>Yes, Geovision does support megapixel resolution using Arecont megapixel IP cameras. Can you please describe in detail the view that you are in on your Geovision system and how you are getting there?</p> <p>Thank You.<br /> -Mike </p> http://videos.cctvcamerapros.com/support/topic/geovision-center-v2-central-monitoring-software#post-169 Tue, 24 Nov 2009 18:35:21 +0000 Mike 169@http://videos.cctvcamerapros.com/support/ <p>A customer recently contacting us with the following question on Geovision center V2 software, which is the Geovision CMS (central monitoring station) software:</p> <p>I currently have a 4 channel Geovision system using a GV-800 dvr card. Our company would like to add a 2nd system ata different location. For this system we need a 16 channel Geovision system. I heard that Geovision supports accessing multiple systems from one computer. Can you please let us know how this is done and if any additional software is required to do this?</p> <p><strong>CCTV Camera Pros response:</strong><br /> The software CD that is included with all Geovision DVR cards includes the Geovision Center V2 standard version which allows you to remotely connect to and monitor up to 5 Geovision systems and up to 80 channel / security cameras. So, there is no additional software purchase required to monitor up to 5 systems. If you ever expand beyond 5 systems or 80 cameras, you can upgrade to <a href="http://www.cctvcamerapros.com/Geovision-Central-Monitoring-p/gv-center-v2.htm">Geovision Center V2 PRO - Professional Series</a>.</p> <p>Follow up question from customer:<br /> How many cameras can be displayed on one screen using the Center V2 software?</p> <p><strong>Response from CCTV Camera Pros:</strong></p> <p>The number of cameras that can be displayed by the Center V2 software depends on the video resolution on the monitor you are using. Please see below:</p> <p>In the 1024 x 768 resolution, select 6, 15, or 24 screen divisions for a single monitor; 9, 25, or 36 screen divisions for dual monitors.</p> <p>In the 1280 x 1024 resolution, select 6, 12, or 24 screen divisions for a single monitor; 9, 20, or 42 screen divisions for dual monitors.</p> <p>In the 1600 x 1200 resolution, select 6, 12, or 24 screen divisions for a single monitor; 9, 16, or 36 screen divisions for dual monitors.</p> <p>In the 1680 x 1050, 1920 x 1200 and 1440 x 900 resolutions, select 6, 15, or 28 screen divisions for a<br /> single monitor; 9, 20, or 42 screen divisions for dual<br /> 5 monitors.</p> <p>In the 1920 x 1200 resolution, select 6, 15, or 28 screen divisions for a single monitor; 9, 20, or 42 screen divisions for dual monitors.</p> <p>In the 1920 x 1080 resolution, select 6, 15, or 28 screen divisions for a single monitor; 6, 20, or 35 screen divisions for dual monitors.</p> <p>In the 1280 x 800 resolution, select 6, 12, 24 screen divisions for a single monitor; 9, 16, 30 screen divisions for dual monitors.</p> <p>Here is a link to the complete <a href="http://videos.cctvcamerapros.com/pdf/geovision/GV-CMS-Center-V2-Manual.pdf">Geovision center V2 manual</a> which is where I got the above information from. </p> http://videos.cctvcamerapros.com/support/topic/geovision-intel-atom-processor-support#post-167 Fri, 20 Nov 2009 16:37:32 +0000 Mike 167@http://videos.cctvcamerapros.com/support/ <p>A customer recently contacted CCTV Camera Pros with the following question:</p> <p>Would you happen to know if the GeoVision GV-800 Video Cards would work in a system running and Intel Atom 330Dual Core 533MHz CPU with 2G Ram?</p> <p><strong>CCTV Camera Pros support response:</strong></p> <p>CCTV Camera Pros does not build any Geovision systems with Atom processor so we are not 100% sure, so we will open up a case with Geovision to check to be sure. I know that typically the Intel Atom processors are used in very small laptops and PCs, so I would recommend that you first make sure that the PC you are looking to install the <a href="http://www.cctvcamerapros.com/Geovision-DVR-Cards-s/27.htm">Geovision DVR card</a> in has enough clearance and room for the PCI or PCIe Geovision DVR card.</p> <p>Please let us know if we can help further. When we hear back from Geovsion support, we will post their response here also. </p> http://videos.cctvcamerapros.com/support/topic/geovision-iphone-application-gv-iview-support#post-162 Mon, 16 Nov 2009 07:24:22 +0000 naser 162@http://videos.cctvcamerapros.com/support/ <p>Hi Guys,</p> <p>I got my DVR setup to work with the GV Iview app and it was working briliantly for the last couple of months with a decent live feed.</p> <p>Two days ago iTunes released an update for the GV iView app, so I downloaded it. Now the application wont even open!!</p> <p>Help anyone? </p> http://videos.cctvcamerapros.com/support/topic/geovision-dvr-card-ip-camera-license-integration#post-161 Mon, 16 Nov 2009 06:07:55 +0000 mcsworks 161@http://videos.cctvcamerapros.com/support/ <p>Hi,</p> <p>I own a PC with Geovision 8.3 software ; I have 6 analogic camera and 2 IP camera (Arecont 3 Megapixel). I bought Geovision 2 Channel NVR Software License (3rd Party IP) to integrate my 2 IP camera in geovision software. I can not have more than 600*480 resolution, in geovision 8.3 software.<br /> It is impossible to have megapixel resolution in geovision software ? On the box of my geovision nvr dongle, I see compatibility with megapixel camera from arecont.<br /> Can you help me ? </p> http://videos.cctvcamerapros.com/support/topic/geovision-software-upgrade-procedure#post-152 Mon, 09 Nov 2009 15:00:14 +0000 Mike 152@http://videos.cctvcamerapros.com/support/ <p>Lou,</p> <p>This is the process that we follow to upgrade Geovision software:</p> <p><ol type="1"><li>Uninstall the Geovision software using the uninstall program (this should be located in your Windows start menu in the Geovision section</li><li>Run the new Geovision installation program from your DVD or download file</li><li>Choose install driver first and select remove first to remove the old Geovision drivers</li><li>Choose install driver again to install the new Geovision drivers</li><li>Install the new Geovision main program last</li><br /> </ol></p> <p>Please let us know if you have any further questions.</p> <p>Sincerely.<br /> -Mike </p> http://videos.cctvcamerapros.com/support/topic/geovision-software-upgrade-procedure#post-150 Sat, 07 Nov 2009 21:59:13 +0000 mcsworks 150@http://videos.cctvcamerapros.com/support/ <p>Hi, </p> <p>I own a PC with geovision 8.3 software installed on it by cctv camera pro. I download geovision 8.3.1 new version. How do I make the upgrade ?<br /> Do I need to uninstall the older version and make a new install or can I overwrite on the old version ?</p> <p>Thank you for your help!<br /> LOU </p> http://videos.cctvcamerapros.com/support/topic/http-vs-https#post-128 Sun, 18 Oct 2009 11:48:54 +0000 Mike 128@http://videos.cctvcamerapros.com/support/ <p>Malcolm,</p> <p>Sorry that this post was not replied to sooner. Yes, you can configure the Geovision webcam server to run https / SSL for secure remote connections by following these instructions:</p> <p><ul><li>From the main Geovision console, click on the network button and select Webcam Server</li><li>On the server setup screen, click on the Server tab</li><li>Check the Enable SSL checkbox</li><li>Use port 443 to access the webscam server through itnernet Explorer</li><li>To access remotely over the Internet, be sure to setup port forwarding on your reouter for port 443</li><br /> </ul></p> <p>If you have not already configured your webcam server, you can find those instructions here: <a href="http://www.cctvcamerapros.com/Geovision-WebCam-Server-Setup-s/124.htm">Geovision webcam server setup</a>. </p> <p>We hope that this helps. </p> http://videos.cctvcamerapros.com/support/topic/geovision-ptz-controls#post-124 Thu, 08 Oct 2009 11:00:48 +0000 Mike 124@http://videos.cctvcamerapros.com/support/ <p>A customer contacted us with the following question regarding Geovision:</p> <p>I own a Sony EVI-DV-70 PTZ camera. I&#39;m looking for a new DVR CCA and am wondering if the software that accompanies the Geovision GV-600-4 will support the PTZ function?</p> <p>In order to control an analog PTZ camera using any Geovision DVR card, you also need to use a GV-COM or GV-NET accessory. The RS-485 or RS-232 communication cable is run to the <a href="http://www.cctvcamerapros.com/geovision-gv-com-p/gv-com.htm">Geovision GV-COM</a> or GV-NET. CCTV Camera Pros recommends the GV-COM because it is an external USB device and does not use up a port on your Geovision PC. Here are the instructions for both:</p> <p><a href="http://www.cctvcamerapros.com/Geovision-GV-COM-PTZ-s/163.htm" rel="nofollow">http://www.cctvcamerapros.com/Geovision-GV-COM-PTZ-s/163.htm</a></p> <p><a href="http://www.cctvcamerapros.com/Geovision-PTZ-Setup-s/153.htm" rel="nofollow">http://www.cctvcamerapros.com/Geovision-PTZ-Setup-s/153.htm</a></p> <p>Please let us know if you need anything else. </p> http://videos.cctvcamerapros.com/support/topic/http-vs-https#post-123 Wed, 07 Oct 2009 14:22:13 +0000 MALCOLM 123@http://videos.cctvcamerapros.com/support/ <p>Can I make my GV800 use https rather than http for remote viewing? This is required by a third party that I am associated with. </p> http://videos.cctvcamerapros.com/support/topic/geovision-no-picture-white-screen#post-103 Wed, 09 Sep 2009 15:05:47 +0000 JCHaldas 103@http://videos.cctvcamerapros.com/support/ <p>We recently had a customer that was having issues getting a picture on his cameras, he was getting a white screen for each of his cameras and when he unplugged the camera it read video loss on the on screen display.</p> <p>Solution: First stop all monitoring, then go into Configuration/AV Setting/Video Source now make sure the video standard is set to NTSC For American video standard and PAL for European Video Standard. </p> http://videos.cctvcamerapros.com/support/topic/geovision-iphone-application-gv-iview-support#post-99 Fri, 04 Sep 2009 01:54:21 +0000 waldrondigital 99@http://videos.cctvcamerapros.com/support/ <p>I documented exactly how to get this working. </p> <p><a href="http://www.waldrondigital.com/2009/09/03/geovision-iphone-live-view-connection-failed-fixed/" rel="nofollow">http://www.waldrondigital.com/2009/09/03/geovision-iphone-live-view-connection-failed-fixed/</a></p> <p>You&#39;re welcome! </p> http://videos.cctvcamerapros.com/support/topic/can-a-ptz-joystick-be-used-with-a-geovision-system#post-87 Tue, 25 Aug 2009 10:49:31 +0000 Mike 87@http://videos.cctvcamerapros.com/support/ <p>A customer contacted us yesterday and asked the following question:</p> <p>I currently have a Geovision surveillance system based in the GV-1480 DVR card. We are currently only using 10 of the camera ports and plan on adding 2 PTZ cameras to the system. In reading the <a href="http://www.cctvcamerapros.com/Geovision-PTZ-Setup-s/153.htm">Geovision PTZ setup instructions</a> on your website, I know that we need to add a GV-NET card to our system in order to control the PTZ camera. I was wondering if we also need to buy a joystick to control the cameras.</p> <p>CCTV Cameras Pros response to customer:</p> <p>Please note that you do not need both the PTZ joystick and the GV-COM / GV-NET box. If you want to control the PTZ cameras with Geovision, you only need the GV-COM or GV-NET card. The Geovision GV-COM box or GV-NET card is required to send the RS-485 information to control the PTZ from the Geovision DVR to the PTZ camera. CCTV Camera Pros recommends the GV-COM over the GV-NET because it is easier to install being that it is USB and does not require an empty slot on your PC. </p> <p>If you also want to use a joystick in conjunction with Geovision (instead of just controlling the PTZ cameras using your mouse and on screen controls) you would use a GV-Joystick from Geovision which can be found here:</p> <p><a href="http://www.cctvcamerapros.com/Geovision-PTZ-Joystick-p/gv-joystick.htm" rel="nofollow">http://www.cctvcamerapros.com/Geovision-PTZ-Joystick-p/gv-joystick.htm</a></p> <p>The GV-NET setup instructions can be found here on our website:<br /> <a href="http://www.cctvcamerapros.com/Geovision-PTZ-Setup-s/153.htm" rel="nofollow">http://www.cctvcamerapros.com/Geovision-PTZ-Setup-s/153.htm</a></p> <p>The GV-COM setup instructions are almost the same ad can be found here:<br /> <a href="http://www.cctvcamerapros.com/Geovision-GV-COM-PTZ-s/163.htm" rel="nofollow">http://www.cctvcamerapros.com/Geovision-GV-COM-PTZ-s/163.htm</a></p> <p>Please let me know if you need anything else. </p> http://videos.cctvcamerapros.com/support/topic/geovision-gv-vs02#post-85 Mon, 24 Aug 2009 18:43:30 +0000 Mike 85@http://videos.cctvcamerapros.com/support/ <p>Customer had the following question:</p> <p>I have a question about the <a href="http://www.cctvcamerapros.com/Geovision-IP-Video-Server-p/gv-vs02.htm">Geovision GV-VS02 IP video server</a>. Does it control Pelco Coaxitron protocol? </p> <p>CCTV Camera Pros answered as follows:</p> <p>Unfortunately the Geovision GV-VS02, as with all other <a href="http://www.cctvcamerapros.com/IP-Network-Video-Servers-s/294.htm">IP network video servers</a> that we carry, support PTZ controls with RS-485 and RS-232 protocols / connectors.</p> <p>Please reply to this forum post if you have any follow up questions.</p> <p>Thanks.<br /> -Mike </p> http://videos.cctvcamerapros.com/support/topic/geovision-iphone-application-gv-iview-support#post-82 Fri, 21 Aug 2009 02:28:54 +0000 chuck101 82@http://videos.cctvcamerapros.com/support/ <p>OK Guys... Hopefully this helps!</p> <p>After being on live chat with an actual Geovision help rep for about an hour both of us were becoming being pretty frustrated. I was getting the ip/password, and connection failed errors when I had everything correct.(Of course you have to update your geovision software, and make sure your ports and options are configured correctly.) I then took it upon myself just to check the shut all systems down option. After starting everything back up it worked like a charm. What a relief! </p> http://videos.cctvcamerapros.com/support/topic/windows-smart-phone-access-using-geovision#post-57 Wed, 12 Aug 2009 16:00:02 +0000 Mike 57@http://videos.cctvcamerapros.com/support/ <p>We recently had a customer ask if Geovision words with Windows mobile 6.1. Here is the response that we got from Geovision technical support </p> <p>Generally speaking, Windows mobile 6.0 and above is the recommended, so yes, v6.1 should be compatible with the newest version of Geovision gview, msgview and ssview applications. </p> http://videos.cctvcamerapros.com/support/topic/geovision-iphone-application-gv-iview-support#post-51 Thu, 06 Aug 2009 14:32:13 +0000 warholim 51@http://videos.cctvcamerapros.com/support/ <p>I am accessing remotely using port forwarding, not through my own network. </p> <p>I already had the standard WebCam ports forwarded:</p> <p>21<br /> 80<br /> 3389<br /> 5550<br /> 6550</p> <p>And per the instructions for the iPhone app I forwarded:</p> <p>8866<br /> 5511 </p> http://videos.cctvcamerapros.com/support/topic/geovision-iphone-application-gv-iview-support#post-49 Thu, 06 Aug 2009 01:38:51 +0000 Mike 49@http://videos.cctvcamerapros.com/support/ <p>warholim,</p> <p>Thank You for posting the detailed <strong>Geovision iPhone setup information</strong> for everyone. Are you accessing on your local area network or remotely over the Internet. If you are accessing remotely over the Internet, can you please let us know which ports you have forwarded in your router to your Geovision PC?</p> <p>Thank You.<br /> -Mike </p> http://videos.cctvcamerapros.com/support/topic/geovision-iphone-application-gv-iview-support#post-48 Thu, 06 Aug 2009 00:12:38 +0000 warholim 48@http://videos.cctvcamerapros.com/support/ <p>Under the WebCam Server Section here are my settings:<br /> General:the following are checked<br /> Enabel Remote Control<br /> Run ViewLog Server<br /> Run Bandwidth Control Server</p> <p>Server:<br /> Run GeoHTTP Server(checked)<br /> HTTP 80<br /> Command Port 4550<br /> Data Port 5550</p> <p>Mobile(checked)<br /> Port 8866<br /> Rpb 5511<br /> Max Connections 20<br /> Max FPS 10</p> <p>JPG<br /> Create JPG/GIF Files (checked) </p>