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<title>Security Camera &#38; Surveillance System Support Forum Forum: IP Camera Support - Recent Posts</title>
<link>http://videos.cctvcamerapros.com/support/</link>
<description>Security Camera &amp; Surveillance System Support Forum</description>
<language>en</language>
<pubDate>Thu, 11 Mar 2010 05:08:25 +0000</pubDate>

<item>
<title>Mike on "DLink DCS900 Camera IP Software Support"</title>
<link>http://videos.cctvcamerapros.com/support/topic/dlink-dcs900-camera-ip-software-support#post-719</link>
<pubDate>Tue, 09 Mar 2010 22:16:07 +0000</pubDate>
<dc:creator>Mike</dc:creator>
<guid isPermaLink="false">719@http://videos.cctvcamerapros.com/support/</guid>
<description>&#60;p&#62;That camera is compatible with NUUO IP camera software: &#60;a href=&#34;http://www.cctvcamerapros.com/NUUO-IP-Camera-Software-s/297.htm&#34; rel=&#34;nofollow&#34;&#62;http://www.cctvcamerapros.com/NUUO-IP-Camera-Software-s/297.htm&#60;/a&#62;. The email alert software works really well in NUUO also.&#60;/p&#62;
&#60;p&#62;Customer Support: You can watch some videos of NUUOs capabilities here: &#60;a href=&#34;http://www.cctvcamerapros.com/NUUO-Surveillance-Systems-s/296.htm#videos&#34; rel=&#34;nofollow&#34;&#62;http://www.cctvcamerapros.com/NUUO-Surveillance-Systems-s/296.htm#videos&#60;/a&#62;&#60;/p&#62;
&#60;p&#62;DLink Camera Customer: We are getting false positives with the DLink software, do you think it is the camera or the software?&#60;/p&#62;
&#60;p&#62;Customer Support: It is likely the software is too sensitive.  &#60;/p&#62;
&#60;p&#62;DLink Camera Customer: So for the one camera we could use SCB IP+ 01 NUUO IP Camera Software&#60;br /&#62;
Customer Support: that is correct.&#60;/p&#62;
&#60;p&#62;DLink Camera Customer: It would run off the PC and record to the hard drive?&#60;br /&#62;
Customer Support: correct&#60;/p&#62;
&#60;p&#62;DLink Camera Customer: Provide motion detection recording on a set scheduleSend out email alerts when motion is detected after hours? Include snapshots of the detected motion in the email alerts? Provide a web interface to view the camera over a browser?&#60;/p&#62;
&#60;p&#62;DLink Camera Customer: Does it do these things?&#60;/p&#62;
&#60;p&#62;Customer Support: yes it does all of those things.&#60;/p&#62;
&#60;p&#62;Customer Support: Do you have an outgoing mail server (SMTP) that you can use?&#60;/p&#62;
&#60;p&#62;DLink Camera Customer: Is there a trial or demo version of the software?&#60;/p&#62;
&#60;p&#62;DLink Camera Customer: Yes we have an internal Exchange server&#60;br /&#62;
Customer Support: ok.  Yes, there is a trial version.  You can download the NUUO IP camera software trial here: &#60;a href=&#34;http://videos.cctvcamerapros.com/downloads/NUUO/NUUO-Trial-3.2.16.zip&#34; rel=&#34;nofollow&#34;&#62;http://videos.cctvcamerapros.com/downloads/NUUO/NUUO-Trial-3.2.16.zip&#60;/a&#62;&#60;/p&#62;
&#60;p&#62;DLink Camera Customer: Ok, so we currently have the DCS900 camera installed and working. We would just need to purchase this software and install it on a PC that is on the same subnet?&#60;/p&#62;
&#60;p&#62;Customer Support: yes, that is correct.&#60;/p&#62;
&#60;p&#62;DLink Camera Customer: There is nothing else to purchase to make it happen?&#60;/p&#62;
&#60;p&#62;Customer Support: If you have a computer already, you just need the &#60;a href=&#34;http://www.cctvcamerapros.com/NUUO-IP-Camera-Software-s/297.htm&#34;&#62;NUUO NVR software&#60;/a&#62;.&#60;/p&#62;
&#60;p&#62;DLink Camera Customer: Great, thanks for the information.&#60;/p&#62;
&#60;p&#62;Customer Support: There is nothing else to purchase.  Let us know if we can help further.  Your welcome for the info.
&#60;/p&#62;</description>
</item>
<item>
<title>maxv on "IP Camera Remote Recording"</title>
<link>http://videos.cctvcamerapros.com/support/topic/ip-camera-remote-recording#post-540</link>
<pubDate>Sun, 14 Feb 2010 19:11:37 +0000</pubDate>
<dc:creator>maxv</dc:creator>
<guid isPermaLink="false">540@http://videos.cctvcamerapros.com/support/</guid>
<description>&#60;p&#62;Does he need to use Internet or is it possible to install these ip cameras in just a local network? Usually LAN is way more reliable. &#60;/p&#62;
&#60;p&#62;AFAIK required bandwidth for 640x480 camera at 10 frames per second using &#38;quot;Motion JPEG&#38;quot; compression is 3-4MBit/s.&#60;br /&#62;
But in case if you choose MPEG4 or H.264 you need less than a 1MBit/s for each camera.
&#60;/p&#62;</description>
</item>
<item>
<title>maxv on "IP Camera Capabilities - Facial Recognition"</title>
<link>http://videos.cctvcamerapros.com/support/topic/ip-camera-capabilities-facial-recognition#post-539</link>
<pubDate>Sun, 14 Feb 2010 19:02:01 +0000</pubDate>
<dc:creator>maxv</dc:creator>
<guid isPermaLink="false">539@http://videos.cctvcamerapros.com/support/</guid>
<description>&#60;p&#62;There is a theory if you need to recognize somebody you know you should have at least 40 pixels/foot (vertical) and you need 60 pixels per foot in case if you want to identify somebody you don&#38;#39;t know.&#60;/p&#62;
&#60;p&#62;So if you have 1.3 Megapixel camera with 1/2&#38;quot; sensor format and 8 mm lens you are going to have 42 pixels/foot at 40 foot from camera and width of the field of view 31 ft.&#60;/p&#62;
&#60;p&#62;If you need more (like 60 pixels/ft) you can put lens with higher lens focal length (12 mm, with 19.9ft) or put 3 Megapixel camera.&#60;/p&#62;
&#60;p&#62;In case if you would have a 3Megapixel camera&#60;/p&#62;
&#60;p&#62;&#60;a href=&#34;http://dl.dropbox.com/u/3593274/face.jpg&#34;&#62;&#60;img src=&#34;http://dl.dropbox.com/u/3593274/face400.jpg&#34;&#62;&#60;/a&#62;&#60;/p&#62;
&#60;p&#62;&#60;a href=&#34;http://dl.dropbox.com/u/3593274/face-12mm.jpg&#34;&#62;&#60;img src=&#34;http://dl.dropbox.com/u/3593274/face-12mm-small.jpg&#34;&#62;&#60;/a&#62;
&#60;/p&#62;</description>
</item>
<item>
<title>Mike on "Zavio IP Camera Installation on Mac"</title>
<link>http://videos.cctvcamerapros.com/support/topic/zavio-ip-camera-installation-on-mac#post-491</link>
<pubDate>Wed, 10 Feb 2010 15:40:35 +0000</pubDate>
<dc:creator>Mike</dc:creator>
<guid isPermaLink="false">491@http://videos.cctvcamerapros.com/support/</guid>
<description>&#60;p&#62;Onem,&#60;/p&#62;
&#60;p&#62;Thank You for posting the solution that you can get Zavio cameras working on Snow Leopard by running safari in 32 bit mode.  I did not know that you could do that and it is great information for other users.&#60;/p&#62;
&#60;p&#62;By the way, if you are a iPhone user, CCTV Camera Pros developed a free app, the iCamViewer, that is compatible with Zavio cameras.  You can see more information and download the app for free here:&#60;/p&#62;
&#60;p&#62;&#60;a href=&#34;http://www.cctvcamerapros.com/CCTV-Camera-iPhone-App-s/362.htm&#34; rel=&#34;nofollow&#34;&#62;http://www.cctvcamerapros.com/CCTV-Camera-iPhone-App-s/362.htm&#60;/a&#62;&#60;/p&#62;
&#60;p&#62;Thanks again.&#60;br /&#62;
-Mike
&#60;/p&#62;</description>
</item>
<item>
<title>onem on "Zavio IP Camera Installation on Mac"</title>
<link>http://videos.cctvcamerapros.com/support/topic/zavio-ip-camera-installation-on-mac#post-490</link>
<pubDate>Tue, 09 Feb 2010 21:07:40 +0000</pubDate>
<dc:creator>onem</dc:creator>
<guid isPermaLink="false">490@http://videos.cctvcamerapros.com/support/</guid>
<description>&#60;p&#62;i found the solution. You must run safari in 32 bits mode&#60;/p&#62;
&#60;p&#62;go to safari.app and get info&#60;br /&#62;
change to 32 bit mode&#60;/p&#62;
&#60;p&#62;en start safari again
&#60;/p&#62;</description>
</item>
<item>
<title>onem on "Zavio IP Camera Installation on Mac"</title>
<link>http://videos.cctvcamerapros.com/support/topic/zavio-ip-camera-installation-on-mac#post-489</link>
<pubDate>Tue, 09 Feb 2010 17:34:05 +0000</pubDate>
<dc:creator>onem</dc:creator>
<guid isPermaLink="false">489@http://videos.cctvcamerapros.com/support/</guid>
<description>&#60;p&#62;I just bought the Zavio F312A, because it has mac support. I have 3 macs, 2 macs have 10.6 and 1 has 10.4. The old mac i can view my camera, but i got errors on the 10.6 macs because of a java problem. My macs are up-to-date ande the java site does not have any new updates for me. Is this a common problem&#60;/p&#62;
&#60;p&#62;sorry for my bad english
&#60;/p&#62;</description>
</item>
<item>
<title>prnopt on "Zavio IP Camera Installation on Mac"</title>
<link>http://videos.cctvcamerapros.com/support/topic/zavio-ip-camera-installation-on-mac#post-222</link>
<pubDate>Mon, 18 Jan 2010 15:10:39 +0000</pubDate>
<dc:creator>prnopt</dc:creator>
<guid isPermaLink="false">222@http://videos.cctvcamerapros.com/support/</guid>
<description>&#60;p&#62;I went to Zavio&#38;#39;s site and downloaded the firmware for my camera. Stuffit cannot open the file due to ,&#38;quot;The file &#38;quot;/Users/danielplaut/Desktop/3500.F210A.03P5.bin&#38;quot; does not appear to be compressed or encoded.  It is advised  that you obtain further information about the contents of this file from the sender or provider of the file.&#38;quot;&#60;/p&#62;
&#60;p&#62;This thing is driving me crazy
&#60;/p&#62;</description>
</item>
<item>
<title>prnopt on "Zavio IP Camera Installation on Mac"</title>
<link>http://videos.cctvcamerapros.com/support/topic/zavio-ip-camera-installation-on-mac#post-221</link>
<pubDate>Mon, 18 Jan 2010 13:46:06 +0000</pubDate>
<dc:creator>prnopt</dc:creator>
<guid isPermaLink="false">221@http://videos.cctvcamerapros.com/support/</guid>
<description>&#60;p&#62;Sure, order id # 8813&#60;br /&#62;
My name is Daniel Plaut
&#60;/p&#62;</description>
</item>
<item>
<title>Mike on "Zavio IP Camera Installation on Mac"</title>
<link>http://videos.cctvcamerapros.com/support/topic/zavio-ip-camera-installation-on-mac#post-220</link>
<pubDate>Sun, 17 Jan 2010 21:57:19 +0000</pubDate>
<dc:creator>Mike</dc:creator>
<guid isPermaLink="false">220@http://videos.cctvcamerapros.com/support/</guid>
<description>&#60;p&#62;prnopt,&#60;/p&#62;
&#60;p&#62;I have a feeling that your camera does not have the latest firmware which is required for MAC and iPhone access.  Can you please email me your orderid and/or first and last name the order was placed under so that I can provide you with the latest firmware?&#60;/p&#62;
&#60;p&#62;Thanks.&#60;br /&#62;
-Mike, &#60;a href=&#34;mailto:mike@cctvcamerapros.net&#34;&#62;mike@cctvcamerapros.net&#60;/a&#62;
&#60;/p&#62;</description>
</item>
<item>
<title>prnopt on "Zavio IP Camera Installation on Mac"</title>
<link>http://videos.cctvcamerapros.com/support/topic/zavio-ip-camera-installation-on-mac#post-219</link>
<pubDate>Sun, 17 Jan 2010 14:23:50 +0000</pubDate>
<dc:creator>prnopt</dc:creator>
<guid isPermaLink="false">219@http://videos.cctvcamerapros.com/support/</guid>
<description>&#60;p&#62;By the way, the camera is recognized as &#38;quot;Zavio&#38;quot; and the manufacturer shows up as well.
&#60;/p&#62;</description>
</item>
<item>
<title>prnopt on "Zavio IP Camera Installation on Mac"</title>
<link>http://videos.cctvcamerapros.com/support/topic/zavio-ip-camera-installation-on-mac#post-218</link>
<pubDate>Sun, 17 Jan 2010 14:22:32 +0000</pubDate>
<dc:creator>prnopt</dc:creator>
<guid isPermaLink="false">218@http://videos.cctvcamerapros.com/support/</guid>
<description>&#60;p&#62;Mike,&#60;br /&#62;
I have been fooling around with the camera, and here is where I am at. When I enter the IP address in safari I can see four boxes on the left. The language box, a settings box, a user box and camera icon box. When I click on the settings box I am brought to the web page that has in the middle &#38;quot;surveillance Tech.Innovator&#38;quot; with three arrows above it. There is no video anywhere. The lights on the camera indicate power and a connection to the network. Now what?&#60;br /&#62;
Thanks&#60;br /&#62;
Dan
&#60;/p&#62;</description>
</item>
<item>
<title>prnopt on "Zavio IP Camera Installation on Mac"</title>
<link>http://videos.cctvcamerapros.com/support/topic/zavio-ip-camera-installation-on-mac#post-217</link>
<pubDate>Sat, 16 Jan 2010 16:44:56 +0000</pubDate>
<dc:creator>prnopt</dc:creator>
<guid isPermaLink="false">217@http://videos.cctvcamerapros.com/support/</guid>
<description>&#60;p&#62;Mike,&#60;br /&#62;
Thanks for the advice. I followed your directions and am stumped because the IP scanner found the camera as &#38;quot;unidentified hidden device&#38;quot;. I typed in the IP address on safari and entered with the user name and password. I thought that at this point there would be no problem, but no feed is shown. The camera is not shown either. Additionally, bonjour shows nothing. Can you help? Thnaks&#60;br /&#62;
Dan
&#60;/p&#62;</description>
</item>
<item>
<title>Mike on "Zavio IP Camera Installation on Mac"</title>
<link>http://videos.cctvcamerapros.com/support/topic/zavio-ip-camera-installation-on-mac#post-213</link>
<pubDate>Thu, 14 Jan 2010 18:30:42 +0000</pubDate>
<dc:creator>Mike</dc:creator>
<guid isPermaLink="false">213@http://videos.cctvcamerapros.com/support/</guid>
<description>&#60;p&#62;The installation software included on the CD, including the intelligent IP installer, that comes with Zavio IP cameras is for Windows only, but Zavio IP cameras work with Mac computers using the Safari web browser.  So, many of CCTV Camera Pros Mac customers run into trouble when trying to install a new Zavio camera and they only have MACs and no PCs available to work from.&#60;/p&#62;
&#60;p&#62;CCTV Camera Pros has tested and documented the following setup process for Zavio cameras when using a MAC computer.&#60;/p&#62;
&#60;p&#62;&#60;ol type=&#34;1&#34;&#62;&#60;li&#62;Instead of using the IP installer that ships with the Zavio cameras, download and install the following IP installer program on your MAC: &#60;a href=&#34;http://download.cnet.com/IP-Scanner/3000-2648_4-50848.html&#34;&#62;IP scanner for MAC&#60;/a&#62;.  The program needs to be downloaded, unzipped and installed.  Note: This program is free to use on small networks and will only display up to 6 IP devices discovered on your network.&#60;/li&#62;&#60;li&#62;Once the MAC IP scanner is installed on your MAC, open the application and click the start button in the lower right hand corner of the screen.&#60;/li&#62;&#60;li&#62;The IP scanner will begin scanning your network for IP devices.  When your Zavio camera is found, you will notice that a device is found that starts with the name &#38;quot;Zavio-&#38;quot;.  Make note of the IP adddress assigned to the camera.&#60;/li&#62;&#60;li&#62;Open the Safari web browser, and type in the IP address you noted above in the address / URL field and press return / enter.  As the camera screen loads, you may be prompt to download a java applet.  Confirm that it is OK to download.&#60;/li&#62;&#60;li&#62;Once the screen fully loads, you should see a live view of the IP camera as well as access to all of the camera settings and controls menu on the left side of the screen.&#60;/li&#62;&#60;br /&#62;
&#60;/ol&#62;&#60;/p&#62;
&#60;p&#62;Please post any questions about installing Zavio IP cameras using a MAC to this forum thread.&#60;/p&#62;
&#60;p&#62;Thanks.&#60;br /&#62;
-Mike
&#60;/p&#62;</description>
</item>
<item>
<title>Mike on "IP Camera Remote Recording"</title>
<link>http://videos.cctvcamerapros.com/support/topic/ip-camera-remote-recording#post-212</link>
<pubDate>Tue, 12 Jan 2010 17:36:38 +0000</pubDate>
<dc:creator>Mike</dc:creator>
<guid isPermaLink="false">212@http://videos.cctvcamerapros.com/support/</guid>
<description>&#60;p&#62;An installation partner recently contacted us with the following question regarding remote IP camera recording:&#60;/p&#62;
&#60;p&#62;We have a client that wants to install 2 surveillance systems using IP cameras.  This is a car repair shop. They are looking for a system that will provide coverage for the following:&#60;/p&#62;
&#60;p&#62;1 Outdoor Camera to cover parking lot&#60;br /&#62;
1 Indoor Camera for the office&#60;br /&#62;
4 indoor cameras for&#60;/p&#62;
&#60;p&#62;We want the ability to expand to additional cameras in the future.&#60;/p&#62;
&#60;p&#62;Features to include:&#60;/p&#62;
&#60;p&#62;full time recording during business hours&#60;br /&#62;
motion recording during non business hours.&#60;br /&#62;
alerts if motion is detected during off hours.&#60;/p&#62;
&#60;p&#62;Cabling distances can exceed 300’. We will most likely power the cameras at their location.&#60;/p&#62;
&#60;p&#62;This client has a second location. Is it possible to install an IP based system that allows the 2nd location to just have the IP cameras and have them connect over the internet to the main system? There will be a an estimated 4 cameras at the 2nd location.&#60;/p&#62;
&#60;p&#62;&#60;strong&#62;CCTV Camera Pros response:&#60;/strong&#62;&#60;/p&#62;
&#60;p&#62;The challenge for remote recording of IP cameras is the limitation of available bandwidth.  The typical DSL Internet connection has an has an upload speed of between 256KB and 512KB per second upload speed.  The typical cable Internet connection upload speed is between 512KB and 2MB per second.  It takes about 1MB per second upload speed to transmit an IP camera at 12 frames per second using 640 x 480 VGA resolution.  As you can see it is just not realistic from a bandwidth speed standpoint unless the customer wants to record at a very slow frame rate and/or smaller resolution.&#60;/p&#62;
&#60;p&#62;The second issue is reliability.  If the Internet connection goes down on either end, so does the recording.&#60;/p&#62;
&#60;p&#62;Al that being said, CCTV Camera Pros does not recommend recording IP cameras remotely over the Internet unless there is a very reliable and very fast Internet connection available on both the camera location and recorder location.&#60;/p&#62;
&#60;p&#62;Please let me know if you want to discuss further or need anything else.
&#60;/p&#62;</description>
</item>
<item>
<title>chrish on "IP Camera Capabilities - Facial Recognition"</title>
<link>http://videos.cctvcamerapros.com/support/topic/ip-camera-capabilities-facial-recognition#post-184</link>
<pubDate>Mon, 14 Dec 2009 14:26:36 +0000</pubDate>
<dc:creator>chrish</dc:creator>
<guid isPermaLink="false">184@http://videos.cctvcamerapros.com/support/</guid>
<description>&#60;p&#62;&#60;strong&#62;Response:&#60;/strong&#62;&#60;/p&#62;
&#60;p&#62;If you want something that definitely works and is very high end, please take a look at our megapixel cameras:&#60;/p&#62;
&#60;p&#62;&#60;a href=&#34;http://www.cctvcamerapros.com/Megapixel-IP-Cameras-s/343.htm&#34; rel=&#34;nofollow&#34;&#62;http://www.cctvcamerapros.com/Megapixel-IP-Cameras-s/343.htm&#60;/a&#62;&#60;/p&#62;
&#60;p&#62;These work with these stand alone NVRs:&#60;br /&#62;
&#60;a href=&#34;http://www.cctvcamerapros.com/Network-Video-Recorder-s/299.htm&#34; rel=&#34;nofollow&#34;&#62;http://www.cctvcamerapros.com/Network-Video-Recorder-s/299.htm&#60;/a&#62;&#60;/p&#62;
&#60;p&#62;or with this PC software:&#60;br /&#62;
&#60;a href=&#34;http://www.cctvcamerapros.com/NUUO-IP-Camera-Software-s/297.htm&#34; rel=&#34;nofollow&#34;&#62;http://www.cctvcamerapros.com/NUUO-IP-Camera-Software-s/297.htm&#60;/a&#62;&#60;/p&#62;
&#60;p&#62;You can watch some videos online about the NUUO software here:&#60;br /&#62;
&#60;a href=&#34;http://www.cctvcamerapros.com/NUUO-Surveillance-Systems-s/296.htm#videos&#34; rel=&#34;nofollow&#34;&#62;http://www.cctvcamerapros.com/NUUO-Surveillance-Systems-s/296.htm#videos&#60;/a&#62;
&#60;/p&#62;</description>
</item>
<item>
<title>chrish on "IP Camera Capabilities - Facial Recognition"</title>
<link>http://videos.cctvcamerapros.com/support/topic/ip-camera-capabilities-facial-recognition#post-183</link>
<pubDate>Mon, 14 Dec 2009 14:24:26 +0000</pubDate>
<dc:creator>chrish</dc:creator>
<guid isPermaLink="false">183@http://videos.cctvcamerapros.com/support/</guid>
<description>&#60;p&#62;&#60;blockquote&#62;I’m considering a security camera system for my home and hope you will help.  I want cameras with enough “resolution?” so that I can recognize / identify someone at 30-40 ft.  Most of the small system I’ve seen for home use are “useless” in that the resolution is so poor at a distance you can’t see faces just blurry figures.  I doubt anyone with bad intentions will walk up  and look in the camera at 3-4 ft.  What type of outdoor cameras should I be considering.&#60;/blockquote&#62;&#60;/p&#62;
&#60;p&#62;Thank You,&#60;br /&#62;
Joe &#38;amp; Barbie R.
&#60;/p&#62;</description>
</item>
<item>
<title>JCHaldas on "Zavio Camera &#34;Can&#039;t Load Database&#34; Error"</title>
<link>http://videos.cctvcamerapros.com/support/topic/zavio-camera-cant-load-database-error#post-180</link>
<pubDate>Tue, 08 Dec 2009 23:19:08 +0000</pubDate>
<dc:creator>JCHaldas</dc:creator>
<guid isPermaLink="false">180@http://videos.cctvcamerapros.com/support/</guid>
<description>&#60;p&#62;We recently had a customer that was having a problem with the Zavio Camera Software, He was getting an error &#38;quot;Cant Load Database&#38;quot;&#60;/p&#62;
&#60;p&#62;&#60;strong&#62;Solution&#60;/strong&#62;:  Turning off UAC on Windows Vista&#60;/p&#62;
&#60;p&#62;1.) Go to Vista&#38;#39;s [Control Panel]&#60;/p&#62;
&#60;p&#62;2.) Click on [User Accounts]&#60;/p&#62;
&#60;p&#62;3.) Click on [User Accounts]&#60;/p&#62;
&#60;p&#62;4.) Click on [Turn User Account Control on or off]&#60;/p&#62;
&#60;p&#62;5.) Click to deselect the [Turn User Account Control on or off] box to turn off UAC&#60;/p&#62;
&#60;p&#62;6.) Click on [OK] and restart Windows to complete the new setting
&#60;/p&#62;</description>
</item>
<item>
<title>Mike on "Vivotek Direct Video Stream Access"</title>
<link>http://videos.cctvcamerapros.com/support/topic/vivotek-direct-video-stream-access#post-145</link>
<pubDate>Fri, 30 Oct 2009 16:41:29 +0000</pubDate>
<dc:creator>Mike</dc:creator>
<guid isPermaLink="false">145@http://videos.cctvcamerapros.com/support/</guid>
<description>&#60;p&#62;We received an email reply from our contact at Vivotek.  Unfortunately there is no support for Microsoft silverlight at this time.
&#60;/p&#62;</description>
</item>
<item>
<title>Mike on "Vivotek Direct Video Stream Access"</title>
<link>http://videos.cctvcamerapros.com/support/topic/vivotek-direct-video-stream-access#post-144</link>
<pubDate>Thu, 29 Oct 2009 21:50:33 +0000</pubDate>
<dc:creator>Mike</dc:creator>
<guid isPermaLink="false">144@http://videos.cctvcamerapros.com/support/</guid>
<description>&#60;p&#62;Vivotek Support,&#60;/p&#62;
&#60;p&#62;We have a customer that is developing an application for video using Microsoft Silverlight media player.  He was asking CCTV Camera Pros if Vivotek cameras are compatible with Microsoft silverlight media player and/or if they had access to the raw video stream of Vivotek 7000 series cameras.&#60;/p&#62;
&#60;p&#62;Can you please help us shed some light on this subject?&#60;/p&#62;
&#60;p&#62;Thanks.&#60;br /&#62;
-Mike
&#60;/p&#62;</description>
</item>
<item>
<title>Mike on "Wireless Security Cameras for iPhone"</title>
<link>http://videos.cctvcamerapros.com/support/topic/wireless-security-cameras-for-iphone#post-117</link>
<pubDate>Fri, 25 Sep 2009 15:42:32 +0000</pubDate>
<dc:creator>Mike</dc:creator>
<guid isPermaLink="false">117@http://videos.cctvcamerapros.com/support/</guid>
<description>&#60;p&#62;A customer recently made the following inquiry to CCTV Camera Pros:&#60;/p&#62;
&#60;p&#62;Do you have any setup that has 4 wireless cameras, with I/R night vision that I could see on my iphone?&#60;/p&#62;
&#60;p&#62;Here is CCTV Camera Pros response:&#60;/p&#62;
&#60;p&#62;Justin,&#60;/p&#62;
&#60;p&#62;If you also want to record the video from the cameras, you can use this system:&#60;/p&#62;
&#60;p&#62;&#60;a href=&#34;http://www.cctvcamerapros.com/Network-Security-Camera-System-p/ip-sysm4zo.htm&#34; rel=&#34;nofollow&#34;&#62;http://www.cctvcamerapros.com/Network-Security-Camera-System-p/ip-sysm4zo.htm&#60;/a&#62;&#60;/p&#62;
&#60;p&#62;I can not advertise the price, but if you call me for a quote, I can give you a better price on that system that what is advertised on the website.&#60;/p&#62;
&#60;p&#62;If you want to make any of the cameras wireless, you can use this add-on wireless camera system to do so:&#60;/p&#62;
&#60;p&#62;&#60;a href=&#34;http://www.cctvcamerapros.com/Wireless-Security-Camera-System-p/wifi-en95610.htm&#34; rel=&#34;nofollow&#34;&#62;http://www.cctvcamerapros.com/Wireless-Security-Camera-System-p/wifi-en95610.htm&#60;/a&#62;&#60;/p&#62;
&#60;p&#62;If you do not need to do recording and you just want to access the cameras remotely from your iphone, then you do not need the NVR that comes with the IP camera system that I linked to above.&#60;/p&#62;
&#60;p&#62;Please let us know if you have any other questions.&#60;/p&#62;
&#60;p&#62;Sincerely.&#60;br /&#62;
-Mike
&#60;/p&#62;</description>
</item>
<item>
<title>vivotek_david on "Vivotek SD7151 PTZ Zoom Capability"</title>
<link>http://videos.cctvcamerapros.com/support/topic/vivotek-sd7151-ptz-zoom-capability#post-105</link>
<pubDate>Thu, 10 Sep 2009 19:21:13 +0000</pubDate>
<dc:creator>vivotek_david</dc:creator>
<guid isPermaLink="false">105@http://videos.cctvcamerapros.com/support/</guid>
<description>&#60;p&#62;Hi Guys,&#60;/p&#62;
&#60;p&#62;With the SD7151 zoomed in at 18X, you will be able to frame a car or a person roughly 200 feet away. You can also get a feel for the performance here: &#60;a href=&#34;http://www.youtube.com/watch?v=-4i5ULFZ4w4&#34; rel=&#34;nofollow&#34;&#62;http://www.youtube.com/watch?v=-4i5ULFZ4w4&#60;/a&#62;. &#60;/p&#62;
&#60;p&#62;Hope this helps!
&#60;/p&#62;</description>
</item>
<item>
<title>Mike on "Vivotek SD7151 PTZ Zoom Capability"</title>
<link>http://videos.cctvcamerapros.com/support/topic/vivotek-sd7151-ptz-zoom-capability#post-104</link>
<pubDate>Thu, 10 Sep 2009 18:07:58 +0000</pubDate>
<dc:creator>Mike</dc:creator>
<guid isPermaLink="false">104@http://videos.cctvcamerapros.com/support/</guid>
<description>&#60;p&#62;Vivotek Support,&#60;/p&#62;
&#60;p&#62;Can you please help us to answer this question from our customer?  The customer is asking for an explanation of how far the 18x optical zoom will zoom in using the SD7151 PTZ camera.  He is looking for a number in distance using feet.&#60;/p&#62;
&#60;p&#62;Thank You.&#60;br /&#62;
-Mike
&#60;/p&#62;</description>
</item>
<item>
<title>Mike on "iphone Security Camera Support Questions"</title>
<link>http://videos.cctvcamerapros.com/support/topic/iphone-security-camera-support-questions#post-97</link>
<pubDate>Thu, 03 Sep 2009 19:55:46 +0000</pubDate>
<dc:creator>Mike</dc:creator>
<guid isPermaLink="false">97@http://videos.cctvcamerapros.com/support/</guid>
<description>&#60;p&#62;Follow up iPhone questions from customer:&#60;/p&#62;
&#60;p&#62;&#60;ol type=&#34;1&#34;&#62;&#60;li&#62;Which out door IP cameras wired and wireless will work. I phone/mac.  I guess you could put in a housing.&#60;/p&#62;
&#60;p&#62;All of the IP cameras on this page have been confirmed to work with the iPhone &#38;amp; MAC using safari: &#60;a href=&#34;http://www.cctvcamerapros.com/iPhone-Surveillance-Camera-Systems-s/347.htm&#34; rel=&#34;nofollow&#34;&#62;http://www.cctvcamerapros.com/iPhone-Surveillance-Camera-Systems-s/347.htm&#60;/a&#62;&#60;/p&#62;
&#60;p&#62;These network video servers can allow any CCTV camera that we supply work with iPhone &#38;amp; MAC:&#60;br /&#62;
&#60;a href=&#34;http://www.cctvcamerapros.com/Zavio-Network-Video-Server-p/v111t.htm&#34; rel=&#34;nofollow&#34;&#62;http://www.cctvcamerapros.com/Zavio-Network-Video-Server-p/v111t.htm&#60;/a&#62;&#60;br /&#62;
&#60;a href=&#34;http://www.cctvcamerapros.com/Video-Encoder-p/vivotek-vs7100.htm&#34; rel=&#34;nofollow&#34;&#62;http://www.cctvcamerapros.com/Video-Encoder-p/vivotek-vs7100.htm&#60;/a&#62;&#60;/li&#62;&#60;li&#62;I would guess the software could be run on a MAC that was using Parrells running Windows. Will the software allow recording.&#60;br /&#62;
You can not use your MAC for recording.  For recording, a windows PC is required or a &#60;a href=&#34;http://www.cctvcamerapros.com/Network-Video-Recorder-s/299.htm&#34;&#62;stand alone network video recorder (NVR)&#60;/a&#62;.&#60;/li&#62;&#60;li&#62;Can the software allow viewing and recording for  multiple locations.&#60;br /&#62;
Viewing from multiple locations is not a problem.  Recording is more tricky because if requires a lot of upload bandwidth speed to do.&#60;/li&#62;&#60;br /&#62;
&#60;/ol&#62;&#60;/p&#62;
&#60;p&#62;Please post any follow up questions.&#60;/p&#62;
&#60;p&#62;Thanks.&#60;br /&#62;
-Mike
&#60;/p&#62;</description>
</item>
<item>
<title>Mike on "iphone Security Camera Support Questions"</title>
<link>http://videos.cctvcamerapros.com/support/topic/iphone-security-camera-support-questions#post-96</link>
<pubDate>Thu, 03 Sep 2009 15:14:53 +0000</pubDate>
<dc:creator>Mike</dc:creator>
<guid isPermaLink="false">96@http://videos.cctvcamerapros.com/support/</guid>
<description>&#60;p&#62;A customer emailed us with the following questions related to the iPhone surveillance &#38;amp; security camera systems that we are promoting:  &#60;/p&#62;
&#60;p&#62;&#60;ol type=&#34;1&#34;&#62;&#60;li&#62;This can be wired directly to a router? Or a number of them to a router.&#60;br /&#62;
Answer: Yes, the IP cameras are wired directly to a router or network switch and yes you can connect multiple IP cameras to a router or switch&#60;/li&#62;&#60;li&#62;Also will the wireless IP camera work with this that comes up on the same page.&#60;br /&#62;
Yes, this wireless camera has been tested are works great: &#60;a href=&#34;http://www.cctvcamerapros.com/Wireless-IP-Camera-p/zavio-f312a.htm&#34; rel=&#34;nofollow&#34;&#62;http://www.cctvcamerapros.com/Wireless-IP-Camera-p/zavio-f312a.htm&#60;/a&#62;&#60;/li&#62;&#60;li&#62;I assume this will also work with IP camera system.&#60;br /&#62;
It depends on which system.  Some of the systems do not directly support remote login with the iphone, but you can still access the camera directly (outside of the recorder) to see a live image from the iphone.&#60;/li&#62;&#60;li&#62;Is there anyway to use a mac computer with this software as the recording media and have the cameras go hardwired into a router or wireless router.&#60;br /&#62;
Unfortunately, you can not use a MAC with the recording software, but you can view the cameras from a MAC in the safari web browser&#60;/li&#62;&#60;br /&#62;
&#60;/ol&#62;&#60;/p&#62;
&#60;p&#62;Please post any follow up questions related to iphone surveillance camera viewing to this forum topic.&#60;/p&#62;
&#60;p&#62;Thanks.&#60;br /&#62;
-Mike
&#60;/p&#62;</description>
</item>
<item>
<title>Mike on "Can Arecont Megapixel Cameras use IR Illuminators?"</title>
<link>http://videos.cctvcamerapros.com/support/topic/can-arecont-megapixel-cameras-use-ir-illuminators#post-86</link>
<pubDate>Mon, 24 Aug 2009 21:03:35 +0000</pubDate>
<dc:creator>Mike</dc:creator>
<guid isPermaLink="false">86@http://videos.cctvcamerapros.com/support/</guid>
<description>&#60;p&#62;Here is the response that we received from Arecont Vision:&#60;/p&#62;
&#60;p&#62;Yes, you can use an Arecont HSG1-O-W-IR infrared housing with IR illuminator capability with any of the day night megapixel cameras.&#60;/p&#62;
&#60;p&#62;CCTV camera pros added the housing to our website here:&#60;br /&#62;
&#60;a href=&#34;http://www.cctvcamerapros.com/Arecont-Infrared-Housing-p/hsg1-o-w-ir.htm&#34; rel=&#34;nofollow&#34;&#62;http://www.cctvcamerapros.com/Arecont-Infrared-Housing-p/hsg1-o-w-ir.htm&#60;/a&#62;
&#60;/p&#62;</description>
</item>
<item>
<title>Mike on "Can Arecont Megapixel Cameras use IR Illuminators?"</title>
<link>http://videos.cctvcamerapros.com/support/topic/can-arecont-megapixel-cameras-use-ir-illuminators#post-84</link>
<pubDate>Mon, 24 Aug 2009 16:30:46 +0000</pubDate>
<dc:creator>Mike</dc:creator>
<guid isPermaLink="false">84@http://videos.cctvcamerapros.com/support/</guid>
<description>&#60;p&#62;Arecont Vision Support,&#60;/p&#62;
&#60;p&#62;Recently we had a customer ask us if the Arecont &#60;a href=&#34;http://www.cctvcamerapros.com/Megapixel-IP-Cameras-s/343.htm&#34;&#62;Megapixel IP cameras&#60;/a&#62; that we supply can work with IR illuminators and infrared camera housings.  If so, they also want to know if there is an output from the camera that can trigger the IR illuminators in an infrared housing to turn on when the camera switches to night mode (when the IR-cut filter engages). &#60;/p&#62;
&#60;p&#62;Specifically the day night models that we need to know if they work with IR or not are:&#60;br /&#62;
&#60;ul&#62;&#60;li&#62;AV1305-DN&#60;/li&#62;&#60;li&#62;AV1300-DN&#60;/li&#62;&#60;li&#62;AV3105-DN&#60;/li&#62;&#60;li&#62;AV5105-DN&#60;/li&#62;&#60;li&#62;AV2100-DN&#60;/li&#62;&#60;li&#62;AV5100-DN&#60;/li&#62;&#60;li&#62;AV3100-DN&#60;/li&#62;&#60;li&#62;AV2105-DN&#60;/li&#62;&#60;li&#62;AV3130&#60;/li&#62;&#60;br /&#62;
&#60;/ul&#62;&#60;/p&#62;
&#60;p&#62;Thank You.
&#60;/p&#62;</description>
</item>
<item>
<title>vivotek_david on "Vivotek IP7161 Megapixel Camera"</title>
<link>http://videos.cctvcamerapros.com/support/topic/vivotek-ip7161-megapixel-camera#post-76</link>
<pubDate>Wed, 19 Aug 2009 16:16:20 +0000</pubDate>
<dc:creator>vivotek_david</dc:creator>
<guid isPermaLink="false">76@http://videos.cctvcamerapros.com/support/</guid>
<description>&#60;p&#62;Hello Mike,&#60;/p&#62;
&#60;p&#62;1) The IR-cut Filter is usually engaged and disengaged according to the lighting levels when set to &#38;quot;auto&#38;quot; mode. You can also manually engage or disengage by setting to &#38;quot;day&#38;quot; or &#38;quot;night&#38;quot; mode respectively. &#60;/p&#62;
&#60;p&#62;2) Yes, you can use an enclosure with IR Illuminators with the IP7161. You may use Vivotek&#38;#39;s AE2000 enclosure for this purpose.
&#60;/p&#62;</description>
</item>
<item>
<title>Mike on "Vivotek IP7161 Megapixel Camera"</title>
<link>http://videos.cctvcamerapros.com/support/topic/vivotek-ip7161-megapixel-camera#post-72</link>
<pubDate>Tue, 18 Aug 2009 18:34:40 +0000</pubDate>
<dc:creator>Mike</dc:creator>
<guid isPermaLink="false">72@http://videos.cctvcamerapros.com/support/</guid>
<description>&#60;p&#62;Vivotek Support,&#60;/p&#62;
&#60;p&#62;A customer of ours recently contacted us and is interested in purchasing a Vivotek IP7161 2 megapixel camera.  Their questions are in regards to the camera&#38;#39;s night vision capability and operation.&#60;/p&#62;
&#60;p&#62;&#60;ol type=&#34;1&#34;&#62;&#60;li&#62;What exactly does removable IR-cut Filter for Day &#38;amp; Night Function mean?  Does this mean that the IR cut filter automatically and mechanically moves into place when the light level goes below a certain level?  or does it mean that the IR cut filter can manually be removed or added to adjust how well the camera performs in low light?&#60;/li&#62;&#60;li&#62;Can the IP7161 camera be used with IR illuminators effectively like you can with day night CCTV cameras?&#60;/li&#62;&#60;br /&#62;
&#60;/ol&#62;&#60;/p&#62;
&#60;p&#62;Please post the reply to this message forum.&#60;/p&#62;
&#60;p&#62;Thanks.&#60;br /&#62;
-Mike
&#60;/p&#62;</description>
</item>
<item>
<title>Mike on "IP Cameras using too much bandwidth"</title>
<link>http://videos.cctvcamerapros.com/support/topic/ip-cameras-using-too-much-bandwidth#post-28</link>
<pubDate>Wed, 22 Jul 2009 16:40:45 +0000</pubDate>
<dc:creator>Mike</dc:creator>
<guid isPermaLink="false">28@http://videos.cctvcamerapros.com/support/</guid>
<description>&#60;p&#62;Yes this is possible.  You need to install a 2nd network into the PC.  Then connect all of your cameras to a network switch.  Connect the PC to the switch using one of the NIC cards. This will isolate all of the network traffic from the IP cameras on a separate network&#60;/p&#62;
&#60;p&#62;The other NIC will connect to your router that has internet access (the one the rest of your network is on).  &#60;/p&#62;
&#60;p&#62;No cross over cable will be used.  You will need to setup IP addresses on all of the &#60;a href=&#34;http://www.cctvcamerapros.com/IP-Security-Cameras-s/83.htm&#34;&#62;IP cameras&#60;/a&#62; using the software they came with because a switch is not going to supply any IP addresses via DHCP.
&#60;/p&#62;</description>
</item>
<item>
<title>admin on "IP Cameras using too much bandwidth"</title>
<link>http://videos.cctvcamerapros.com/support/topic/ip-cameras-using-too-much-bandwidth#post-27</link>
<pubDate>Wed, 22 Jul 2009 16:15:29 +0000</pubDate>
<dc:creator>admin</dc:creator>
<guid isPermaLink="false">27@http://videos.cctvcamerapros.com/support/</guid>
<description>&#60;p&#62;A customer of CCTV Camera Pros contacted us with the following question:&#60;/p&#62;
&#60;p&#62;Our IP cameras are using to much network bandwidth and I would like to setup a standalone configuration using a PC with two network cards and a standalone router with no wan connection. &#60;/p&#62;
&#60;p&#62;&#60;ol type=&#34;1&#34;&#62;&#60;li&#62;Is this possible?&#60;/li&#62;&#60;li&#62;Is the second nic connected by a cross over cable or straight thru to the router?&#60;/li&#62;&#60;br /&#62;
&#60;/ol&#62;
&#60;/p&#62;</description>
</item>

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