http://videos.cctvcamerapros.com/support/ Security Camera & Surveillance System Support Forum en Sat, 13 Mar 2010 10:48:47 +0000 http://videos.cctvcamerapros.com/support/topic/manual-focus-and-zoom-on-dome-camera#post-170 Tue, 24 Nov 2009 21:26:18 +0000 Philster 170@http://videos.cctvcamerapros.com/support/ <p>I hope somebody can advise me. I have installed a new CCTV dome with manual focus and zoom which is adjusted by a small screw fitting either sied of the dome. This feature is not covered in the instructions though. Assuming this is fairly common set up deos anyone have advice as the picture I am receiving is very poor, blurred and milky and finely adjusting the screws causes loss of picture. Help! Please people ! </p> http://videos.cctvcamerapros.com/support/topic/infrared-camera-housing#post-172 Sun, 29 Nov 2009 14:16:28 +0000 Mike 172@http://videos.cctvcamerapros.com/support/ <p>A customer recently contacted us with the following question:</p> <p>Can I use regular outdoor camera housing for a night vision ( infrared ) camera, or will I get a reflection in the front glass of it?</p> <p><strong>CCTV Camera Pros response:</strong></p> <p>Thank You for contacting CCTV Camera Pros. Most outdoor infrared cameras are already inside of weatherproof housings so adding one is not necessary. If you need to put a box style camera, which can not go outdoor without a housing, you can use an infrared outdoor camera housing like this one:</p> <p><a href="http://www.cctvcamerapros.com/Arecont-Infrared-Housing-p/hsg1-o-w-ir.htm" rel="nofollow">http://www.cctvcamerapros.com/Arecont-Infrared-Housing-p/hsg1-o-w-ir.htm</a></p> <p>Please note that for a camera to work correctly with an infrared housing, the camera must support and night mode where the camera turns to black and white. This is a day night camera that would work with an outdoor IR housing:</p> <p><a href="http://www.cctvcamerapros.com/High-Resolution-Security-Camera-p/pro-630dn28.htm" rel="nofollow">http://www.cctvcamerapros.com/High-Resolution-Security-Camera-p/pro-630dn28.htm</a></p> <p>Please let us know if you need anything else. </p> http://videos.cctvcamerapros.com/support/topic/power-supply-box-for-box-cameras-outdoor-housings#post-171 Tue, 24 Nov 2009 22:32:41 +0000 Mike 171@http://videos.cctvcamerapros.com/support/ <p>A customer recently contacted us with the following questions regarding powering security cameras and outdoor housings:</p> <p>Hey there I have a question about the PSPRO-AC-18 Distributed Power Supply for 18 Security Surveillance Cameras 9 Amp you have there on your website. Does this power supply box power both your CCD Cameras and the heated outdoor cameras? I see its 24V , So with this unit, can I power 18 box cameras and 18 outdoor enclosures with heaters? Or is it just for 18 cameras Period and i have to buy another box to power the heaters?</p> <p><strong>CCTV Camera Pros answered:</strong></p> <p>That PSPRO-AC-18 power supply box is not made for the heater blower housings because the housings require more output per channel that that power box provides. However, the PSPRO-AC-4HB is the one that works with the heater blower housings and that item can be found here:</p> <p><a href="http://www.cctvcamerapros.com/Camera-Housing-Power-Box-p/pspro-ac-4hb.htm" rel="nofollow">http://www.cctvcamerapros.com/Camera-Housing-Power-Box-p/pspro-ac-4hb.htm</a></p> <p>Most box cameras that go in these housings are dual voltage (all of the ones that CCTV Camera Pros sells are dual voltage) which means that you can also use an AC power supply source to power the camera. If the cameras that you are using are dual voltage or AC powered, then you can piggy back the power supply for the cameras off of the same power supply as the housing by using a small power cable to connect the housing power supply terminals to the camera&#39;s power terminals.</p> <p>Please let us know if you have any further questions.</p> <p>Sincerely.<br /> -Mike </p> http://videos.cctvcamerapros.com/support/topic/bipro-ec550vf-cctv-camera-dip-switch-settings#post-39 Sat, 01 Aug 2009 03:40:09 +0000 Mike 39@http://videos.cctvcamerapros.com/support/ <p>A customer costumer contacted us with the following question: Is there a general starting place for these switches on the BIPRO-EC550VF CCTV Camera? How would they generally be set for outdoor use? I think I understand what they mean other than Back Light Compensation, Flicker Less and mirror. Please get me started, I have a lot of these to install.</p> <p>Here are the definitions and recommended default dip switch settings for this the <a href="http://www.cctvcamerapros.com/Outdoor-IR-CCTV-Camera-p/bipro-ec550vf.htm">BIPRO-EC550VF IR CCTV camera</a>:</p> <p><ol type="1"><li><br /> BLC – Back Light Compensation</p> <p>Definition: Back light compensation. A function of the camera that compensates for excessive light directed at the camera causing the video to bloom or causing the images in front of the light to be unusable.</p> <p>ON (Default): Activity BLC</p> <p>OFF: No BLC</li><li><br /> ALC/ELC – Auto Light Compensation</p> <p>Definition: Photometric control, measures light intensity. Determines the iris reaction sensitivity. Sensitivity is increased when the potentiometer is turned towards PEAK, and decreased when turned towards AVERAGE</p> <p>OFF (Default): ALC / It is for Auto DC IRIS Vari-focal Lens</p> <p>ON: ELC / It is for our board lens or manual Vari-focal Lens</li></p> <p><li>FLK – Flicker less</p> <p>ON: 50Hz</p> <p>OFF (Default) : 60Hz</li><li>AGC – Auto Gain Control</p> <p>Definition: Automatic Gain Control, an electronic circuit that amplifies the video signal when the strength of the signal falls below a given value</p> <p>ON (Default): Max</p> <p>OFF: Min</li><li>Mirror – On/Off</p> <p>ON: Mirror</p> <p>OFF (Default): None</li><li>Time – Hold Mode (ON: 5 sec. Off: 10 Sec)</p> <p>Definition: Delay time for LED ON/OFF</p> <p>ON (Default): LED ON/OFF after 5 Seconds</p> <p>OFF: LED ON/OFF after 10 Seconds</li><li>Sensitivity – “CDS” Sensor Level Control</p> <p>ON: LED ON at 1 Lux, LED OFF at 5 Lux.</p> <p>OFF (Default): LED ON at 2 Lux, LED OFF at 4 Lux.</li><li>DC IRIS Lens Level</p> <p>It is operation for IRIS manually and setting by MFG (Recommend: Don’t Changed)</li><li>IR LED Level</p> <p>MAX (Default): IR LED is to bright</p> <p>MIN: IR LED is to faint</li><br /> </ol> </p> http://videos.cctvcamerapros.com/support/topic/security-camera-ip-weatherproof-rating#post-21 Mon, 20 Jul 2009 15:42:46 +0000 admin 21@http://videos.cctvcamerapros.com/support/ <p>A customer recently contacted CCTV Camera Pros with the following question:</p> <p>I am in the market for an outdoor security camera system. I noticed on your website and others that most outdoor surveillance cameras have a weatherproof rating that starts with "IP" and two digits after it. I am not familiar with what this is. Can you please explain? </p>