Security Camera & Surveillance System Support Forum Forum: Surveillance System Planning Questions

Security Camera & Surveillance System Support Forum Forum: Surveillance System Planning Questions - Recent Topics http://videos.cctvcamerapros.com/support/ Security Camera & Surveillance System Support Forum en Fri, 12 Mar 2010 14:19:41 +0000 pingadude on "location of a outdoor camera" http://videos.cctvcamerapros.com/support/topic/location-of-a-outdoor-camera#post-142 Mon, 26 Oct 2009 02:36:38 +0000 pingadude 142@http://videos.cctvcamerapros.com/support/ I own a color low lux wide angle (3.6mm) outdoor security camera. My dilema is where to locate the camera to get the best view. I know where to put the camera and what wall but im confuse at what height. The camera is covering a small 4 car parking lot and garage. Where im thinking to put the camera there is a Sodium light in the middle of the wall (1) Do I put the camera above or below the light or doesn't matter (2)I need to cover as much of the lot as possible...blow the camera there is entrance door Thanks Mike on "Using a multiplexor to display 4 Security Cameras on One Monitor" http://videos.cctvcamerapros.com/support/topic/using-a-multiplexor-to-display-4-security-cameras-on-one-monitor#post-477 Wed, 03 Feb 2010 16:46:10 +0000 Mike 477@http://videos.cctvcamerapros.com/support/ A customer recently contacted CCTV Camera Pros with the following questions related to displaying multiple security camera feeds on one monitor without using a recorder. Below is the chat transcript: Customer Support: Hi Frank. How can I help you? Frank: We are looking for a video monitor that takes multiple input feeds from a controller so we can see three cameras on the screen at one time. Do you have such monitors or a device that can do this? Customer Support: Do your cameras have BNC connections? Frank: We are using an r-THREE interface box which has three inputs BNC. Customer Support: Please confirm, do you have 3 BNC outputs that you are looking to input to a monitor? Frank: yes Customer Support: OK, you can use one of these 4 channel video processors / multiplexors: <a href="http://www.cctvcamerapros.com/Quad-Video-Processor-p/vm-99015.htm" rel="nofollow">http://www.cctvcamerapros.com/Quad-Video-Processor-p/vm-99015.htm</a> and connect it to a monitor that has a BNC or RCA monitor such as this one: <a href="http://www.cctvcamerapros.com/Composite-Surveillance-Monitor-p/mon-lcd-22w.htm" rel="nofollow">http://www.cctvcamerapros.com/Composite-Surveillance-Monitor-p/mon-lcd-22w.htm</a> frank: on this page: <a href="http://www.cctvcamerapros.com/CCTV-Monitors-s/34.htm" rel="nofollow">http://www.cctvcamerapros.com/CCTV-Monitors-s/34.htm</a> I see a 22inch widescreen can that do the trick? Customer Support: Yes, this composite LCD monitor will work just fine: <a href="http://www.cctvcamerapros.com/Composite-Surveillance-Monitor-p/mon-lcd-22w.htm" rel="nofollow">http://www.cctvcamerapros.com/Composite-Surveillance-Monitor-p/mon-lcd-22w.htm</a> Frank: No special other equipment. Customer Support: you would just need the cables also. Frank: SO I am clear. Does this monitor have multiple BNC inputs? Customer Support: No, you connect the 3 BNC connections to the Quad processor, then connect the quad processor to the monitor. Frank: so the quad processor will display the multiple video? Do you have quad processors? Customer Support: Yes, you can see the quad processor here: <a href="http://www.cctvcamerapros.com/Quad-Video-Processor-p/vm-99015.htm" rel="nofollow">http://www.cctvcamerapros.com/Quad-Video-Processor-p/vm-99015.htm</a> Frank: Thanks for your help. I will order online. Mike on "CCTV camera system with DVR card help" http://videos.cctvcamerapros.com/support/topic/cctv-camera-system-with-dvr-card-help#post-174 Tue, 01 Dec 2009 12:47:30 +0000 Mike 174@http://videos.cctvcamerapros.com/support/ We received the following question from a customer that watched our <a href="http://www.youtube.com/cctvcamerapros">CCTV Camera Pros surveillance videos on youtube</a>. I've been watching your videos on CCTV and have found them very helpful. After an attempted burglary on my premises last week which has been burgled several times now I would like to setup a CCTV system but I'm not exactly sure what equipment would be best for me. I already have a spare PC so I think a DVR card would probably be best. I have a few questions that I hope you can help me with. 1. What exactly does a DVR card do? (you don't have to go into detail!) 2. How is it connected to cameras (I'm looking at the Geovision GV-600 or GV-800 series cards). Is it just a cable going directly from the card directly to the cameras? Do I need a specific type of camera? 3. Is there any other equipment I need besides a PC, DVR card and the CCTV cameras? 4. What are the benefits of recording at a higher frame rate? To me 30fps looks pretty smooth and I can't decide if recording at a higher frame rate will be necessary for me? I'm trying to decide if the GV-600 will be adequate. Here is a satellite image of my premises. <img src="http://videos.cctvcamerapros.com/images/installs/satellite-image-CCTV-system-planning.jpg"> The red blobs are where I think the cameras will be positioned and the lines are the direction they'd be pointing but I haven't fully decided yet. The green blob is where the PC is located and is where all the cameras will be connected to. Ideally I'd like to put a camera on the office which is the building to the far right but I don't know how I'd run a wire to it. Any help would be appreciated. Mike on "Surveillance DVR Card Software" http://videos.cctvcamerapros.com/support/topic/surveillance-dvr-card-software-1#post-166 Thu, 19 Nov 2009 12:37:33 +0000 Mike 166@http://videos.cctvcamerapros.com/support/ These questions was emailed to CCTV Camera Pros: say I have an 8 camera computer based surveillance system that came with a dvr software and I am not happy with the software. Do you have just the software that will work on a computer and run my cameras? It has a card that plugs into the computer. Tell me what is require or information I need to send you for compatibility. CCTV Camera Pros response: CCTV Camera Pros has excellent PC based surveillance software supplied by NUUO and Geovision. Their software will only work with the DVR cards that they manufacture though. In order to switch the surveillance software on your PC, you will also need to switch the DVR card to the particular vendor's surveillance software that you like. I recommend taking a look at <a href="http://www.cctvcamerapros.com/NUUO-DVR-Cards-s/298.htm">NUUO DVR cards</a> and <a href="http://www.cctvcamerapros.com/Geovision-DVR-Cards-s/27.htm">Geovision DVR cards</a>. You can also find more information about each of them here: <a href="http://www.cctvcamerapros.com/NUUO-Surveillance-Systems-s/296.htm#videos" rel="nofollow">http://www.cctvcamerapros.com/NUUO-Surveillance-Systems-s/296.htm#videos</a> <a href="http://www.cctvcamerapros.com/Geovision-DVR-Computers-Geovision-Surveillance-DVRs-s/60.htm#geovision-system" rel="nofollow">http://www.cctvcamerapros.com/Geovision-DVR-Computers-Geovision-Surveillance-DVRs-s/60.htm#geovision-system</a> Please let us know if you have any further questions. Mike on "Surveillance DVR video file to DVD file conversion" http://videos.cctvcamerapros.com/support/topic/surveillance-dvr-video-file-to-dvd-file-conversion#post-159 Sat, 14 Nov 2009 12:04:10 +0000 Mike 159@http://videos.cctvcamerapros.com/support/ A customer recently sent the following question via email: I was looking at your surveillance systems but I will need software to convert existing .dvr files to a format that can be read by a standard DVD player. Do you have any software that will convert the existing .dvr files from my older system to a format that can be read by my DVD player? CCTV Camera Pros answer: Thank You for contacting CCTV Camera Pros. You must use the software that came with your DVR to view and convert the video files that it exports. It depends on that software as to whether you can then convert the DVR video files to another format. Our software that is included with our stand alone DVRs as well as our PC based DVRs allows you to export to AVI file but only works with video files recorded by the units that the software was developed for. Unfortunately, it is not generic software that will convert any other DVR manufacturers video files to AVI or some other generic format. That would be nice if there was a generic conversion utility out there, but I do not know of one for video surveillance files. One of he most convenient systems to export a video to an AVI file (which is an easy file to then convert to any format you need) is our <a href="http://www.cctvcamerapros.com/PC-Based-DVRs-s/307.htm">NUUO PC based DVRs</a>. Please take a look at this video to see how easy it is to search for surveillance video footage to be exported: <a href="http://www.cctvcamerapros.com/Surveillance-System-Video-Playback-s/304.htm" rel="nofollow">http://www.cctvcamerapros.com/Surveillance-System-Video-Playback-s/304.htm</a> Mike on "Remote Viewing PTZ Cameras" http://videos.cctvcamerapros.com/support/topic/remote-viewing-ptz-cameras#post-158 Fri, 13 Nov 2009 12:49:23 +0000 Mike 158@http://videos.cctvcamerapros.com/support/ We recently received the following system planning question from a potential customer: My wife and I have a second home in Maine and I would like to install a remote viewing security camera system that incorporates up to 3 PTZ cameras. I have been looking at your site and found that the E<a href="http://www.cctvcamerapros.com/Everfocus-PTZ-Security-Camera-p/eptz1000.htm">verfocus EPTZ1000 camera</a> has the specs that I'd like to have. Ideally, we'd be able to control and view the cameras either from the Maine home, or elsewhere via the Internet. What can you offer for suggestions for a system with remote PTZ controls? CCTV Camera Pros Recommendation: Thank You for contacting CCTV Camera Pros and for your interest in doing business with us. If it is within your budget, I would recommend <a href="http://www.cctvcamerapros.com/Outdoor-IP-PTZ-Camera-p/ip-v97151.htm">this outdoor IP PTZ camera</a> over the analog EPTZ1000. The reason is because IP PTZ cameras are much easier to setup and adjust because both the video and the controls are all done digitally over a cat-5 data cable. In addition, the video is captured and transmitted digitally using a progressive scan sensor on the IP model which provides a really awesome picture. Here is the IP based PTZ camera that I would recommend: <a href="http://www.cctvcamerapros.com/Outdoor-IP-PTZ-Camera-p/ip-v97151.htm" rel="nofollow">http://www.cctvcamerapros.com/Outdoor-IP-PTZ-Camera-p/ip-v97151.htm</a> I can work with you on the price if you were to buy 3 of them with a recorder to get it much closer to the price of the EPTZ1000 camera. I would recommend 3 of the IP-V97151 cameras with one of our NUUO stand alone network video recorders: <a href="http://www.cctvcamerapros.com/Network-Video-Recorder-p/nuuo-nv-2040.htm" rel="nofollow">http://www.cctvcamerapros.com/Network-Video-Recorder-p/nuuo-nv-2040.htm</a> This recorder will let you login to view and control all three cameras remotely from Internet explorer. The NVR also has some amazing recording features and and an easy to use interface. You can watch a video here to see the NVR in action: <a href="http://www.cctvcamerapros.com/Network-Video-Recorder-s/299.htm#NVR-video-demo" rel="nofollow">http://www.cctvcamerapros.com/Network-Video-Recorder-s/299.htm#NVR-video-demo</a> Please email or call me to discuss further. I look forward to working with you. thormaster on "31 location CV2 and Bandwidth Geovision Software." http://videos.cctvcamerapros.com/support/topic/31-location-cv2-and-bandwidth-geovision-software#post-156 Wed, 11 Nov 2009 08:25:45 +0000 thormaster 156@http://videos.cctvcamerapros.com/support/ I have sold a 31 location Small Enterprise. Each store will have 4 cameras and 1 sound pack, 31 GV800-16 DVR's. I will be putting these on the Internet and using CV2 to receive at headquarters if it is workable. The question is; is there a formula to calculate the bandwidth required to download maybe 65 of 124 motion activated into the CV2 over the internet? I have not sold them this technology yet due to the fact that I am concerned on the limitations of the Internet. Would it be something like say, 368kb*31=11408(11mb) uploaded to 20mb download, and will this affect 6 to 10 users with light traffic on the headquarters local Lan, streaming high incoming traffic during the day and little or none at night 24/7? My largest client before this business was 18 locations and recently found out he will spend the 450 dollars a month for T1 capabilities and would like to do the same for him. He has hired a person full-time to watch his locations and does it from a 1.5/6 connection. The other question is, has anybody used the Bandwidth program that comes with Geovison software to control bandwidth usage and if yes, is it worth researching into this technology? Thor Mike on "Remote Internet Viewable Surveillance System" http://videos.cctvcamerapros.com/support/topic/remote-internet-viewable-surveillance-system#post-129 Mon, 19 Oct 2009 11:36:58 +0000 Mike 129@http://videos.cctvcamerapros.com/support/ A customer recently contacted us with the following pre-sales questions while planning a <a href="http://www.cctvcamerapros.com/">surveillance system</a>: We are seeking to purchase a system with the following parameters: 1. Remote viewable 2. High quality - but balanced against bandwidth 3. Initially 4 indoor and 4 outdoor cameras, expandable to 16, all hardwired 4. Area coverage approximately 4 acres 5. Not geovision or pc server based. Please advise if an nvr has any benefits when the system is primarily for live viewing eg does it have a purpose in throttling back the bandwidth in multiple cameras? Or is it principally a high end storage media? 6. Assume no existing network cabling to piggyback on 7. Assume wireless not suitable 8. Remote PTZ capabilities needed Not looking for a quote but some direction to start developing our system. Email preferred initially, then we can talk. This is a serious inquiry. CCTV Camera Pros responded with the following information: Thank You for contacting CCTV Camera Pros and for the opportunity to earn your business. See answers to your questions below: 1. Remote viewable Both of these recorders are remote viewable. One is a DVR and one is an NVR: <a href="http://www.cctvcamerapros.com/Surveillance-DVRs-JPEG-s/93.htm" rel="nofollow">http://www.cctvcamerapros.com/Surveillance-DVRs-JPEG-s/93.htm</a> <a href="http://www.cctvcamerapros.com/Network-Video-Recorder-s/299.htm" rel="nofollow">http://www.cctvcamerapros.com/Network-Video-Recorder-s/299.htm</a> 2. High quality - but balanced against bandwidth The NVR will give you higher overall quality and yes you can throttle the bandwidth of each camera for remote viewing. The DVR does not allow you to throttle. 3. Initially 4 indoor and 4 outdoor cameras, expandable to 16, all hardwired If you are more interested in the IP based system (NVR), then please take a look at these IP cameras: <a href="http://www.cctvcamerapros.com/IP-Network-Camera-p/zavio-f210a.htm" rel="nofollow">http://www.cctvcamerapros.com/IP-Network-Camera-p/zavio-f210a.htm</a> <a href="http://www.cctvcamerapros.com/Outdoor-Infrared-IP-Camera-p/zavio-f521e.htm" rel="nofollow">http://www.cctvcamerapros.com/Outdoor-Infrared-IP-Camera-p/zavio-f521e.htm</a> <a href="http://www.cctvcamerapros.com/IP-PTZ-Camera-p/ip-v97111.htm" rel="nofollow">http://www.cctvcamerapros.com/IP-PTZ-Camera-p/ip-v97111.htm</a> <a href="http://www.cctvcamerapros.com/Outdoor-IP-PTZ-Camera-p/ip-v97151.htm" rel="nofollow">http://www.cctvcamerapros.com/Outdoor-IP-PTZ-Camera-p/ip-v97151.htm</a> If you are more interested in the analog CCTV camera system, then take a look at these CCTV cameras: <a href="http://www.cctvcamerapros.com/Varifocal-Dome-Camera-p/dpro-460vf9.htm" rel="nofollow">http://www.cctvcamerapros.com/Varifocal-Dome-Camera-p/dpro-460vf9.htm</a> <a href="http://www.cctvcamerapros.com/IR-Security-Camera-p/bipro-540l4.htm" rel="nofollow">http://www.cctvcamerapros.com/IR-Security-Camera-p/bipro-540l4.htm</a> <a href="http://www.cctvcamerapros.com/PTZ-CCTV-Camera-p/ptz-9480x10.htm" rel="nofollow">http://www.cctvcamerapros.com/PTZ-CCTV-Camera-p/ptz-9480x10.htm</a> <a href="http://www.cctvcamerapros.com/Outdoor-PTZ-Security-Camera-p/ptz-w470a.htm" rel="nofollow">http://www.cctvcamerapros.com/Outdoor-PTZ-Security-Camera-p/ptz-w470a.htm</a> 4. Area coverage approximately 4 acres 5. Not Geovision or NUUO pc server based. Please advise if an NVR has any benefits when the system is primarily for live viewing eg does it have a purpose in throttling back the bandwidth in multiple cameras? Or is it principally a high end storage media? We do highly recommend our NUUO PC based DVR, but we understand that some customers do not want a windows based system so we have our stand alone DVR and NVR solutions mentioned above. The main advantage of an NVR is that it uses IP cameras which are 100% digital so picture quality is better. Also it can support megapixel resolution cameras, while CCTV DVRs can only support up to 704 x 480 resolution (also known as D1 resolution). If you change your mind and consider a PC based system, please check out these videos: <a href="http://www.cctvcamerapros.com/NUUO-Surveillance-Systems-s/296.htm#videos" rel="nofollow">http://www.cctvcamerapros.com/NUUO-Surveillance-Systems-s/296.htm#videos</a> 6. Assume no existing network cabling to piggyback on This is fine for either solution. The CCTV system will use Siamese coax cable like this: <a href="http://www.cctvcamerapros.com/RG59-Siamese-CCTV-Cable-s/259.htm" rel="nofollow">http://www.cctvcamerapros.com/RG59-Siamese-CCTV-Cable-s/259.htm</a> <a href="http://www.cctvcamerapros.com/CCTV-Security-Camera-Cables-s/258.htm" rel="nofollow">http://www.cctvcamerapros.com/CCTV-Security-Camera-Cables-s/258.htm</a> The IP system will use CAT-5 like this: <a href="http://www.cctvcamerapros.com/CAT5E-Patch-Cable-p/cat5e-100.htm" rel="nofollow">http://www.cctvcamerapros.com/CAT5E-Patch-Cable-p/cat5e-100.htm</a> <a href="http://www.cctvcamerapros.com/CCTV-Equipment-Cable-p/cat-5-cable-1.htm" rel="nofollow">http://www.cctvcamerapros.com/CCTV-Equipment-Cable-p/cat-5-cable-1.htm</a> 7. Assume wireless not suitable 8. Remote PTZ capabilities needed Either system can support PTZ controls. The PTZ controls on the IP based NVR and IP cameras are easier to setup and to use. Also the remote controlling of PTZs on the IP camera system is much smoother and better responding. Please let us know if we can help further. Sincerely. -Mike Mike on "Security Viewing with iPhone for Alzheimer's Patient" http://videos.cctvcamerapros.com/support/topic/security-viewing-with-iphone-for-alzheimers-patient#post-33 Tue, 28 Jul 2009 02:04:11 +0000 Mike 33@http://videos.cctvcamerapros.com/support/ A customer email me today and asked the folowing: >>>>>>>>> I need to be able to use my iphone as a remote viewing to be able to look in on my father at home who has Alzheimer's. Please tell me how much and what I need to do to set this up. I would like to get started asap. <<<<<<<<< Here is my reply: Dear Customer, Thank You for contacting CCTV Camera Pros. Geovision recently released a beta version of their iPhone viewer. The next release of their software will support the full release and support for iPhone remote viewing. You can read more about complete surveillance systems using Geovision here: <a href="http://www.cctvcamerapros.com/Geovision-Camera-Systems-s/26.htm" rel="nofollow">http://www.cctvcamerapros.com/Geovision-Camera-Systems-s/26.htm</a> You can read about the new iPhone software setup here: <a href="http://www.cctvcamerapros.com/Geovision-iPhone-Application-GV-iView-Setup-s/329.htm" rel="nofollow">http://www.cctvcamerapros.com/Geovision-iPhone-Application-GV-iView-Setup-s/329.htm</a> We can provide you with a custom quote based on the # of cameras that you need. Please let us know how many indoor and outdoor cameras you require. If you would like to speak on the phone, please call me tomorrow between 10:00 am and 6:00 pm est. 888-849-2288, ext 86. Also, please let us know if you need anything else. Sincerely. -Mike Haldas CCTV Camera Pros - A US Veteran Owned Business Home, Business, and Government Video Surveillance Systems Federal Supplier Cage Code: 4VTG3 Toll Free: 888-849-2288 <a href="http://www.cctvcamerapros.com/" rel="nofollow">http://www.cctvcamerapros.com/</a> Helpful Links ========= About Us: <a href="http://www.cctvcamerapros.com/aboutus.asp" rel="nofollow">http://www.cctvcamerapros.com/aboutus.asp</a> Support: <a href="http://www.cctvcamerapros.com/Surveillance-Knowledge-Base-s/57.htm" rel="nofollow">http://www.cctvcamerapros.com/Surveillance-Knowledge-Base-s/57.htm</a> Request a Quote: <a href="http://www.cctvcamerapros.com/surveillance-system-quote-s/100.htm" rel="nofollow">http://www.cctvcamerapros.com/surveillance-system-quote-s/100.htm</a> Installers Wanted: <a href="http://www.cctvcamerapros.com/CCTV-Installers-Wanted-s/102.htm" rel="nofollow">http://www.cctvcamerapros.com/CCTV-Installers-Wanted-s/102.htm</a> Follow us on Twitter: <a href="http://twitter.com/cctvcamerapros" rel="nofollow">http://twitter.com/cctvcamerapros</a> Follow us on Facebook: <a href="http://www.cctvcamerapros.com/facebook" rel="nofollow">http://www.cctvcamerapros.com/facebook</a> admin on "Day Care Surveillance System" http://videos.cctvcamerapros.com/support/topic/day-care-surveillance-system#post-31 Sun, 26 Jul 2009 14:24:46 +0000 admin 31@http://videos.cctvcamerapros.com/support/ A potential customer contacted CCTV Camera Pros with the following inquiry: We are looking to set up a day care but we want parents to access the camera system remotely with password protection. What would we need to accomplish that we are looking at a 4 or 5 camera setup.