Security Camera & Surveillance System Support Forum Tag: blackberry

Security Camera & Surveillance System Support Forum Tag: blackberry - Recent Posts http://videos.cctvcamerapros.com/support/ Security Camera & Surveillance System Support Forum en Wed, 08 Sep 2010 07:11:48 +0000 JCHaldas on "GeoVision Blackberry RUN ERROR:java.io.IOException: Invalid url parameter." http://videos.cctvcamerapros.com/support/topic/geovision-blackberry-run-errorjavaioioexception-invalid-url-parameter#post-1193 Wed, 09 Jun 2010 16:46:12 +0000 JCHaldas 1193@http://videos.cctvcamerapros.com/support/ Hello leonleoj, It will be supported on GeoVision 8.4 Thanks leonleoj on "GeoVision Blackberry RUN ERROR:java.io.IOException: Invalid url parameter." http://videos.cctvcamerapros.com/support/topic/geovision-blackberry-run-errorjavaioioexception-invalid-url-parameter#post-1190 Tue, 08 Jun 2010 15:16:00 +0000 leonleoj 1190@http://videos.cctvcamerapros.com/support/ Any time line on when you will support v5.0 or later? Thanks. Mike on "iDVR-E8 8 channel stand alone surveillance DVR questions" http://videos.cctvcamerapros.com/support/topic/idvr-e8-8-channel-stand-alone-surveillance-dvr-questions#post-780 Sun, 21 Mar 2010 18:46:21 +0000 Mike 780@http://videos.cctvcamerapros.com/support/ Follow up questions from customer: Hi Mike, Thanks for your prompt response. One more question, will the iDVR-E8 support GV-iView for my iPhone 3GS access? Is the remote viewing software similar to Netviewer v. 1.2? Response from CCTV Camera Pros: You can access the iDVR from the safari web browser on your iPhone. Here is a link to a video that shows how it works. Remote access will work with WIFI or 3G access from your iPhone. <a href="http://www.cctvcamerapros.com/iPhone-CCTV-DVR-Viewer-s/364.htm" rel="nofollow">http://www.cctvcamerapros.com/iPhone-CCTV-DVR-Viewer-s/364.htm</a> The GV-iView iPhone app is used for <a href="http://www.cctvcamerapros.com/Geovision-Camera-Systems-s/26.htm">Geovision surveillance camera systems</a>, not our iDVR stand alone DVR system. Please let me know if I can help further. -Mike Mike on "iDVR-E8 8 channel stand alone surveillance DVR questions" http://videos.cctvcamerapros.com/support/topic/idvr-e8-8-channel-stand-alone-surveillance-dvr-questions#post-732 Fri, 19 Mar 2010 15:58:26 +0000 Mike 732@http://videos.cctvcamerapros.com/support/ Follow up questions from the customer: Please see answers below: <ol type="1"><li> As clarification: I do or don't need a computer connected to the DVR to view the cameras remotely? I am really looking for something to monitor on my smartphone and really don't want to leave a computer connected to the DVR. That is correct. You do not need a computer connected to the DVR to view the cameras remotely. You only need a computer if you want to view from a computer. If you will access from mobile, then no PC is required.</li> <li>More clarification: If I want to view the camera on a smartphone, I'm probably not going to get 512kbps. The system will adjust framerate and/or resolution to fit down a smaller datarate, right? You are correct. The video streamed to mobile is much smaller than to a computer and requires less bandwidth. The frame rate that you get on your phone will be dependent on how fast your Internet connection from your phone is.</li> <li>Is the pan-tilt-zoom control manipulatable via the blackberry interface? PTZ controls are not yet supported for the mobile access of this DVR.</li> <li>Are there any demo screen captures of what this looks like on a Blackberry or Windows Mobile? Yes, you can see some screenshots of the blackberry DVR viewer here: <a href="http://www.cctvcamerapros.com/H264-Stand-Alone-DVRs-s/358.htm#blackberry-dvr-viewer" rel="nofollow">http://www.cctvcamerapros.com/H264-Stand-Alone-DVRs-s/358.htm#blackberry-dvr-viewer</a></li> </ol> You can find blackberry setup instructions here: <a href="http://videos.cctvcamerapros.com/support/topic/blackberry-dvr-viewer-for-surveillance-dvr" rel="nofollow">http://videos.cctvcamerapros.com/support/topic/blackberry-dvr-viewer-for-surveillance-dvr</a> Please let us know if we can help further. Mike on "Blackberry DVR Viewer for Surveillance DVR" http://videos.cctvcamerapros.com/support/topic/blackberry-dvr-viewer-for-surveillance-dvr#post-731 Fri, 19 Mar 2010 15:40:24 +0000 Mike 731@http://videos.cctvcamerapros.com/support/ A customer recently contacted CCTV Camera Pros and asked if we had a stand alone surveillance DVR that supported viewing the security cameras remotely from a blackberry mobile phone. Here is our response: CCTV Camera Pros iDVR stand alone DVR series supports blackberry remote viewing as well as iPhone and widnows smart phone. Here is a link to the DVR series: <a href="http://www.cctvcamerapros.com/H264-Stand-Alone-DVRs-s/358.htm" rel="nofollow">http://www.cctvcamerapros.com/H264-Stand-Alone-DVRs-s/358.htm</a> Here is a link to some screenshots of the <a href="http://www.cctvcamerapros.com/H264-Stand-Alone-DVRs-s/358.htm#blackberry-dvr-viewer">Blackberry DVR viewer</a>. To access the iDVR from a Blackberry phone, please follow these instructions: Enabling Javascript with Blackberry: <ol type="1"><li>Make sure you have at least BlackBerryOS Version 4.0 or later (not 3.7 or older). You can see the version in your Blackberry by selecting Options->About.</li><li>Enable javascript on your Blackberry web browser. Go to Browser->Options->Browser Configuration->Scroll down->Enable "Support JavaScript". Save Options This will enable JavaScript in your BlackBerry Internet Browser.</li><li>In your browser, go to <a href="http://idvrviewer.com" rel="nofollow">http://idvrviewer.com</a></li><li>Enter the login information for your DVR and click Login</li> </ol> Please let us know if we can help further. Sincerely. -Mike Mike on "iDVR-E8 8 channel stand alone surveillance DVR questions" http://videos.cctvcamerapros.com/support/topic/idvr-e8-8-channel-stand-alone-surveillance-dvr-questions#post-730 Fri, 19 Mar 2010 14:11:43 +0000 Mike 730@http://videos.cctvcamerapros.com/support/ Here is a copy of a recent email response to a customer that was asking questions about CCTV Camera Pros <a href="http://www.cctvcamerapros.com/8ch-Stand-Alone-DVR-p/idvr-e8.htm">iDVR-E8 - 8 channel stand alone surveillance DVR</a>. I am interested in the iDVR-E8, however, there are some questions that you may be able to help: <ol type="1"><li> 8 channel video input - what connectors BNC or RCA? The DVR used BNC connectors.</li><li>What NIC (10/100/1000) is supplied to connect to a LAN router for network viewing? The DVR has a 100MB network card</li><li>Is there provision to install a SATA/IDE DVDROM drive? There is a USB port is you want to use an externa, DVD drive to export video.</li><li>What frame rate when recording ie 120pps/8 = 15pps per channel? You are correct. All iDVRs support 120 frames per second recording. So for an 8 channel DVR, that is 15FPS per camera.</li><li>I have already an installed security camera system connected to a DVR H.264, can I replace my DVR with the iDVR-E8, by connecting all my existing cameras to it? My camera are not IP cameras. They are 1/3'Sony CCD IR cameras. Yes, you can use your existing CCTV cameras as long as they use either a BNC or RCA type of connection.</li><li>I am an Australian Cumstomer , will you post to me./ Yes, we can ship to Australia.</li><li>Is software supplied for internet access and iPhone 3Gs viewing? Yes the remote viewing software is supplied for both remote computer access as well as 3G mobile phone viewing.</li> </ol> Please let us know if we can help further. JCHaldas on "GeoVision Blackberry RUN ERROR:java.io.IOException: Invalid url parameter." http://videos.cctvcamerapros.com/support/topic/geovision-blackberry-run-errorjavaioioexception-invalid-url-parameter#post-216 Fri, 15 Jan 2010 19:12:28 +0000 JCHaldas 216@http://videos.cctvcamerapros.com/support/ We recently had a customer contact us with this question regarding accessing security cameras remotely from Geovision using a blackberry cell phone. Q: I attempted to install the BBview app on both a Blackberry 8900 and the new Bold 9700 with no luck. When I try to connect to the DVR I get the following error message: TCP Connection Error TCP Connection Error RUN ERROR:java.io.IOException: Invalid url parameter A1: As of now, Geovision supports up the latest Blackberry OS version 4.7. Is the Bold running on version 5.0 or later. If that is the case, then we do not have support for those mobile phones yet. GeoVision is currently working on a new BBView application release that will support OS version 5.0 and above.If you are running 4.7 or below follow steps below. A2: Try a direct TCP connection. This will be under the APN information the user has configured under Options, Advanced Options, TCP. This should allow you to connect using BBview. Mike on "Geovision Blackberry Support and Setup Instructions" http://videos.cctvcamerapros.com/support/topic/geovision-blackberry-support-and-setup-instructions#post-13 Thu, 16 Jul 2009 19:17:52 +0000 Mike 13@http://videos.cctvcamerapros.com/support/ A customer contacted us recently looking for a surveillance system that supported remote Internet viewing through through a computer as well as a Blackberry. Although NUUO is scheduled to support Blackberry access in October of 2009, as of right now, Geovision is the best choice. Customer's can buy <a href="http://www.cctvcamerapros.com/Geovision-DVR-Cards-s/27.htm">Geovision DVR cards</a> if they want to build their own system: <a href="http://www.cctvcamerapros.com/Geovision-DVR-Cards-s/27.htm" rel="nofollow">http://www.cctvcamerapros.com/Geovision-DVR-Cards-s/27.htm</a> or CCTV Camera Pros build complete <a href="http://www.cctvcamerapros.com/Geovision-Camera-Systems-s/26.htm">Geovision surveillance camera systems</a>: <a href="http://www.cctvcamerapros.com/Geovision-Camera-Systems-s/26.htm" rel="nofollow">http://www.cctvcamerapros.com/Geovision-Camera-Systems-s/26.htm</a> <a href="http://www.cctvcamerapros.com/Geovision-DVR-Computers-Geovision-Surveillance-DVRs-s/60.htm" rel="nofollow">http://www.cctvcamerapros.com/Geovision-DVR-Computers-Geovision-Surveillance-DVRs-s/60.htm</a> Below are the setup instructions for the Blackberry remote camera access using Geovision. Geovision Blackberry Access Setup The Geovision software CD included with Geovision DVR cards and Geovision IP camera software includes a program on it called BBView. BBview is the blackberry application that needs to be installed. To install BBview, please follow these steps: <ol> <li> Unzip BBView.zip </li> <li> Browse BBView folder which you have just unzipped, double-click and run Setup </li> <li> Proceed in each step. Select installation path and select Next to continue </li> <li> Proceed until installation has finished </li> <li> Connect your BlackBerry via USB to your computer and launch BlackBerry Desktop Manager </li> <li>In the menu, select Application Loader, which will display all the applications currently loaded on your Blackberry </li> <li>Locate Add button above the applications, click on the button to bring up add application dialog box </li> <li>Navigate to the folder as selected in Step 4. By default, the path is C:\program files\geovision\bbview. Locate the file in the folder with .alx extension </li> <li>Choose OK and this application will appear in the list along with the other software installed previously 3 </li> <li>Once all desired applications have been introduced into the application loader, verify that each of the application has a check mark next to them. </li> <li>Click Next which appears below the list of applications </li> <li>BlackBerry Desktop Manager will perform synchronization and your BlackBerry may restart Upon rebooting, GeoVision BBView should appear on the applications screen of your device </li> </ol> Connecting the Blackberry to GeoVision DVR To connect your BlackBerry phone to GV-DVR, follow these steps: <ol> <li>To activate TCP/IP connection on your BlackBerry, check with your phone service provider for the correct APN (Access Point Name) and configure the APN on your phone. (e.g. go to Options and TCP) For example, T-mobile APN is wap.voicestream.com No username/password is neede </li> <li>To connect to GV-DVR, select BBView application installed on your device (normally on Blackberry desktop) </li> <li>Select Create Live Connection. In the login screen, enter the IP address, port number, username and password used by GV-DVR. The default port number is 8866. Select Connect to initiate connection </li> </ol>