Security Camera & Surveillance System Support Forum » Tag: Error - Recent Topics

JCHaldas on "GeoVision (No Windows Permissions To Download OCX)"

JCHaldas — Thu, 10 Sep 2009 15:37:09 +0000

We recently had a customer who was trying to access there Geovision Server remotely, and when attempting to download active x controls he was getting an error that read "No Windows Permission To Download OCX"

Solution: go into the windows start menu >computer >(C) >Program Files >internet explorer >iexplore
This will allow you to run your internet explorer as an administrator and download the active x controls to stream the live video.

JCHaldas on "Software is Incompattible With Your Location"

JCHaldas — Thu, 23 Sep 2010 16:44:00 +0000

We recently had a customer call with the following issue:
I have set up a new server running Windows XP and I am getting an error message saying that the software is incompatible with your location every time that I reboot the system. It happens before the software loads and will not load until you select okay. Do you have any idea what could be the cause of this?

Solution: Disable the IR Remote control on startup

JCHaldas on "Storage of Geovision Multicam Surveillance System Installed path not enough"

JCHaldas — Fri, 15 Jan 2010 13:37:01 +0000

We recently had a customer who was receiving this error message upon start up of the GeoVision Multicam Software: Storage of Multicam Surveillance System Installed path not enough Free Space Above 50MB.

Solution1: Install the Geovision Multicam Software onto a disk with more than 50MB of free space.If this does not help please follow steps of solution 2.

Solution2: Check If the hard drive you are using for the direct path is compressed. To check Start > Computer > right click (C:)> Properties > General > Make sure the Compress this Drive to save disk space is unchecked. After this is done and the GeoVision is still giving the error. Make sure the disk is not compressed and uninstall the GeoVision Software and reinstall.

JCHaldas on "Zavio Camera "Can't Load Database" Error"

JCHaldas — Tue, 08 Dec 2009 18:19:08 +0000

We recently had a customer that was having a problem with the Zavio Camera Software, He was getting an error "Cant Load Database"

Solution: Turning off UAC on Windows Vista

1.) Go to Vista's [Control Panel]

2.) Click on [User Accounts]

3.) Click on [User Accounts]

4.) Click on [Turn User Account Control on or off]

5.) Click to deselect the [Turn User Account Control on or off] box to turn off UAC

6.) Click on [OK] and restart Windows to complete the new setting