Can I make my GV800 use https rather than http for remote viewing? This is required by a third party that I am associated with.

We recently had a customer who was trying to access there Geovision Server remotely, and when attempting to download active x controls he was getting an error that read "No Windows Permission To Download OCX"

Solution: go into the windows start menu >computer >(C) >Program Files >internet explorer >iexplore
This will allow you to run your internet explorer as an administrator and download the active x controls to stream the live video.

No se puede instalar el multiview de geo vision en notebook con win 7 premium porque da el error: no permiso de windows para instalar ocx.

Ademas si uno copia y pega el preograma en C y lo quiere ejecutar da un error de que la configuracion debe ser de al menos 1024 x 768. Y la resolucion de la notebook es mayor, con lo cual tendria que funcionar.

Por favor si alguien me puede ayudar para poder seguir adelante. Gracias

Hello,

Please see link for GeoVision password reset instructions: http://videos.cctvcamerapros.com/downloads/geovision/Password_Removal_Procedure_.pdf

If you were not able to reset GeoVision Password via instruction above please proceed with below instructions.

CAUTION: This procedure can be very dangerous and can cause issues if not done correctly. CCTV Camera Pros is not responsible for issues or damage caused. PROCEED AT YOUR OWN RISK!

1.) On your windows desktop click the "Start" button. In the search field type in "regedit" and press the "Enter" key.

2.) Double-click the "HKEY_LOCAL_MACHINE" folder to expand it on the left-pane of the Registry Editor window that opens.

3.) Double-click the "HKEY_LOCAL_MACHINE" folder to expand it. Double-click "Microsoft" folder and click the "DataCode" folder.

4.) Highlight all the default values in blue and delete them by right clicking on the mouse.

5.) Close Registry Editor and reboot the computer.

6.) Now type in the new Login information. Also you may want to check the "Allow Removing Password System" option so you do not have to mess with the PC registry as this can cause major issues if not done correctly.

7.) Press the "OK button to Login.

Now your password should be successfully reset.

Hello,

A customer recently called with the following question.

Question: What is the difference between GV1120/GV1240/GV1480 and GV1120A/GV1240A/GV1480A cards?

Answer: One difference is the Non-A cards use a standard PCI interface. The A cards use a PCI-E x1 interface.

Below is a chart that compares the standard GV1120/GV1240/GV1480 and GV1120A/GV1240A/GV1480A

Please NOTE: The Non-A cards are no longer being manufactured.

A customer contacted CCTV Camera Pros today and wanted to know how to connect and remotely monitor / view two different Geovision surveillance systems from one central computer screen.

Fortunately, Geovision software includes DMmultiview which allows you to connect to mutlple Geovision DVRs and NVRs and watch up to 32 cameras on one screen. There are mutliple ways to download and install the DMmultiview software. This document describes the different ways to install DMmultiview and how to setup the software up to connect to multiple locations.

Geovision DMmultiview software manual

Here is a link to download the software:
Geovision DMmultiview Software

Hello,

GeoVision has released a new version 8.5 of GV-DVR/NVR and CMS. This new version 8.5 also supports Windows 7 32-bit/64-bit as in previous versions. The GV-NVR version 8.5 supports Intel Sandy Bridge GPU and enhances HD video decoding, along with the new features as below.

The fisheye object tracking function enables blind-spot-free tracking to get a closer view of moving objects.

The wide angle lens de-warping function provides non-distortion video for normal wide angle lenses, and thus saves the cost from adopting expansive non-distortion wide angle lens.

The face mosaic function blurs the faces when a video is played back for privacy concern.

The intrusion function is added with depth setting so that any object in different distance can be identified accordingly.

The newly-added option of ignore-environment-change is used to decrease environmental motion alarms such as rain, snow, waves, or the moving leaves in the trees.

With its multi-screen function, the version 8.5 CMS application can support up to 16 monitors which enable video wall solutions for control rooms displays.

GeoVision has also released a PCI-E interfaced video capture card GV-900A. The GV-900A is the first GeoVision video capture card that supports a maximum of 32 channels video recording in a single card. It features a total of 240fps at D1 resolution when running on 8 video channels.

Another eye-catching NVR solution from GeoVision is the GV-Recording Server for 128 channels of IP video recording. The GV-Recording Server, which supports ONVIF, PSIA and RTSP protocols, is designed for large-scale installations or multi-site deployments.

For More information please Visit CCTVCameraPros.com

Thanks James

A customer contacted CCTV Camera Pros and asked if Geovision surveillance systems support using an external USB 2.0 hard drive for video surveillance storage.

The answer is yes, Geovision can interface with any type of storage that is accessible and can be mapped by the Windows operating system that is being used on the Geovision DVR. However, you want to keep in mind that you must calculate the the bandwidth / data throughput that the USB drive is capable of receiving and calculate the amount of throughput that will be required by the IP and CCTV cameras that will be recording to that drive. You can check the amount of bandwidth that the cameras on the system require but using the built in utility on the GV-System. Each camera’s settings are different, but the tool will give you an average what the total throughput is.

CCTV Camera Pros is an authorized distributor for Geovision. Please post any additional questions or comments about this topic on this support forum thread.

Thank You.

For many months all has been working well. Then recently (nothing was touched) ch4 stating lost video.
- rebooted the box, nothing
- swapped the BNC cable with another camera, all works for 2 seconds and video is lost.

So no matter what I do ch4 comes up for 2 seconds (when I switch the to a different channel the video) and then goes away. How do I trouble shoot this?

ps
Any other video I put on ch4 works. ONly that one cammera on any channel will only last for 2 seconds.

A customer contacted CCTV Camera Pros this week and asked if Geovision surveillance systems support auto tracking PTZ cameras. This is a feature that allows a pan, tilt, zoom camera to automatically move on it's own in order to track objects that come into view such as people and vehicles. Here is the answer that CCTV Camera Pros provided:

Geovision supports auto-tracking PTZ via software. Users must add a Geovision advanced video analytics software dongle to their Geovision DVR in order to enable this feature. The cost of the advanced video dongle is $229.99 from CCTV Camera Pros. In addition, users must use a supported IP PTZ camera such as these from Geovision:

http://www.cctvcamerapros.com/Geovision-Outdoor-IP-PTZ-p/gv-sd010-s18x.htm

http://www.cctvcamerapros.com/Geovision-Network-PTZ-Camera-p/gv-sd010-s36x.htm

Please reply to this post or contact info@cctvcamerapros.net if you have additional questions about this topic.

Geovision and CCTV camera provides the following warranty coverage periods for Geovision surveillance equipment. Please note that Geovision only provides warranty service for equipment purchased through authorized factory distributors and dealers. CCTV Camera Pros is a factory authorized distributor for Geovision.

Geovision Warranty

• DVR Cards - 3 Years
• Geovision Cameras - 2 Years
• Geovision PC based DVRs built by CCTV Camera Pros - 1 Year PC / 3 Year Geovision Card

Please visit this page to shop for Geovision cards, cameras, systems, and accessories and contact us if you have any questions. CCTV Camera Pros can be reached at 561-433-8488 or 888-849-2288.

I have down loaded the GV-iView app on my iphone. I am using linksys router with port forwarding set up for various ports, 81,80,8866,5511,4550,5550,3550. I can access remotely from other computers, however when I use the app on the iphone it tries to connect but will, after about 5 to 10 seconds, give me a message that the "connectin failed". I have tried using all the various ports but still no luck.
Can anyone help.
Thanks,
Bill
PS I have also performed items 1,2,3 and 4 on the Geovision iPhone setup.

How many simultaneous viewers can Geovisions System support using Internet Explorer web browser viewing?

For Geovision systems, the number of remote views is based upon the number of camera channels being viewed.
Geovision can output a maximum of 125 channels simultaneously.

So for example, if you have 5 cameras being accessed at the same time for all users, the Geovision system can support 25 simultaneous users.

This goes for Geovision DVR cards as well as GV-NVR IP camera software.

A customer contacted us recently looking for a surveillance system that supported remote Internet viewing through through a computer as well as a Blackberry. Although NUUO is scheduled to support Blackberry access in October of 2009, as of right now, Geovision is the best choice. Customer's can buy Geovision DVR cards if they want to build their own system:

http://www.cctvcamerapros.com/Geovision-DVR-Cards-s/27.htm

or CCTV Camera Pros build complete Geovision surveillance camera systems:

http://www.cctvcamerapros.com/Geovision-Camera-Systems-s/26.htm

http://www.cctvcamerapros.com/Geovision-DVR-Computers-Geovision-Surveillance-DVRs-s/60.htm

Below are the setup instructions for the Blackberry remote camera access using Geovision.

Geovision Blackberry Access Setup

The Geovision software CD included with Geovision DVR cards and Geovision IP camera software includes a program on it called BBView. BBview is the blackberry application that needs to be installed. To install BBview, please follow these steps:

1. Unzip BBView.zip
2. Browse BBView folder which you have just unzipped, double-click and run Setup
3. Proceed in each step. Select installation path and select Next to continue
4. Proceed until installation has finished
5. Connect your BlackBerry via USB to your computer and launch BlackBerry Desktop Manager
6. In the menu, select Application Loader, which will display all the applications currently loaded on your Blackberry
7. Locate Add button above the applications, click on the button to bring up add application dialog box
8. Navigate to the folder as selected in Step 4. By default, the path is C:\program files\geovision\bbview. Locate the file in the folder with .alx extension
9. Choose OK and this application will appear in the list along with the other software installed previously
   3
10. Once all desired applications have been introduced into the application loader, verify that each of the application has a check mark next to them.
11. Click Next which appears below the list of applications
12. BlackBerry Desktop Manager will perform synchronization and your BlackBerry may restart
    Upon rebooting, GeoVision BBView should appear on the applications screen of your device

Connecting the Blackberry to GeoVision DVR

To connect your BlackBerry phone to GV-DVR, follow these steps:

1. To activate TCP/IP connection on your BlackBerry, check with your phone service provider for the correct APN (Access Point Name) and configure the APN on your phone. (e.g. go to Options and TCP)
   For example, T-mobile APN is wap.voicestream.com No username/password is neede
2. To connect to GV-DVR, select BBView application installed on your device (normally on Blackberry desktop)
3. Select Create Live Connection. In the login screen, enter the IP address, port number, username and password used by GV-DVR.
   The default port number is 8866. Select Connect to initiate connection

The following instructions can be used to upgrade a PC based Geovision DVR to the latest software and driver versions:

1. 
   First confirm with a GeoVision representative that the card is compatible with the 8.4 software. You can do so by chatting with a representative here http://usavisionsys.com or call the reseller the card was purchased through. They should be able to confirm your DVR card is compatible with the 8.4 software.
2. Uninstall the 8.2 software. You can do so by clicking Start > All Programs > GVxxx (Geovision Folder > Uninstall GeoVision Multicam System.
3. You can download the software here http://videos.cctvcamerapros.com//downloads/geovision/Geovision-8.4-Software.zip
4. Once you are done downloading the GeoVision Software extract the files. You do this by simply right clicking on the folder and you will see adoption to extract files.
5. Once the Files are extracted open the folder and locate the “Driver” folder. You will see a exe file named “DrvInst”

double click this icon and press the install button.
6. Once the drivers are installed locate and double click the “SETUP” exe icon
7. Now it will prompt you to select the DVR card series. Select the card series you need to install the software for and press next.
8. Next select video format. If you are in the US you will select "NTSC"
9. Now select the video resolution and press next. 1024 x 768 recommended.
10. If you would like the GeoVision to run on startup please check to select the “Add to the Startup function
11. If you are using an IR remote control with the GeoVision Server you will need To select “Install the IR Remote Control”. If not proceed by pressing next.
12. Choose your destination (Default is fine)
13. Choose your program file (Default is fine)

An installation partner contacted me today and asked if the Geovision 8.4 NVR software that is included with Geovision IP cameras can be installed on a Windows 2003 server.

Unfortunately, the answer is no. Geovision GV-NVR 8.4 is compaible with the following operating systems:

• 32-Bit: Windows XP, Windows Vista, Windows 7, Windows Server 2008
• 64-Bit: Windows 7, Windows Server 2008

For additional information and specification for the GV-NVR software version 8.4, users can download the spec here:
http://videos.cctvcamerapros.com/pdf/geovision/Geovision-GV-NVR-Spec.pdf

Page 5 confirms which operating systems are compatible.

The following setup instructions are provided to guide users through how to setup a Mac desktop or laptop to remotely monitor a Geovision surveillance system. This concept is sometimes referred to a DVR viewer.

Please click here to access the setup document:
http://videos.cctvcamerapros.com/pdf/geovision/Geovision-Mac-OS-Remote-Viewing-Setup.pdf

Hello Today we had a customer call with the following question.

Question: Can you unplug the external USB HDD and plug in as needed to be used like a "hot swap hard drive".

Answer: Every time you want to remove it, you have to log into the web interface and Log into the storage settings right next to the format section there is a "Remove" button.That is the safe eject button. If you just unplug it, the most recent video files would not be properly written into the database the "Eject" button forces the database to update before removing it from the storage pool.

A customer called to day and asked us to provide instructions to backup or export surveillance video from a Geovision DVR. CCTV Camera Pros provided the following step by step instructions as provided from Geovision.

http://videos.cctvcamerapros.com/pdf/geovision/instructions/Geovision-Video-Backup-Instructions.pdf

The following chat transcript has some very useful information related to the Geovision GV-VS04H video server which provides CCTV to IP conversion for 4 cameras.

Customer:
Regarding the Geovision GV-VS04H network video server, I just wanted to make sure all 4 cameras could be veiwed at the same time & if i used used 25 or so if they would work with evologic software

CCTV Camera Pros Support:
Hello, yes you can view all 4 cameras on the same screen. From which device were you planning on viewing from?

Customer:
I was wanting to use a mac pro with evologic software

CCTV Camera Pros Support:
I am not familiar with evologic software. Is that for video surveillance?

Customer:
yes

CCTV Camera Pros Support:
Can you explain how you wanted the video server and the evologic software to work together?

Customer:
i currently have less than 100 analog cams & i want to convert them to ip & use software on a mac to veiw them

CCTV Camera Pros Support:
ah, I see. In order to view cameras connected to the Geovision GV-VS04H, you must use the included NVR software that comes with the server. This software is designed for Windows. Your Mac computers can then connect to the webserver on the Geovision NVR software PC to view your cameras.

CCTV Camera Pros Support:
Unfortunately there is not a direct interface to the web server of the video server for non-Internet Explorer browsers. You can connect direct to the server using iPhone, iPad, and Android. But not direct from Mac. I have spoken to Geovision product management and requested that direct Mac access be added to the development roadmap.

Does this make sense?

Did you realize that for Mac access you do need to run the Geovision NVR software on a Windows PC?

Customer:
no i didnt.. i am currently using pci cards in multiple pcs & its working ok but the pci cards are getting obsolete. i need something with more power & less pc's

Customer:
i would like to use network type cams instead of going thru the internet

CCTV Camera Pros Support:
So you are looking to migrate over time from Analog to IP cameras. That is the overall goal?

Customer:
yes, i need something to network my cctv cams if possible

CCTV Camera Pros Support:
OK, I think I have a better solution for you. For now, you can use Geovision DVR cards & your existing PCs for your existing CCTV cameras. The Geovision software that is included with the Geovision DVR cards is a hybrid so will work with both Geovision DVR cards / CCTV cameras as well as Geovision IP cameras

Customer:
a pc can only handle 16 cams, i need something to handle at least 100 cams

CCTV Camera Pros Support:
The Geovision software is awesome and accessible by both Mac and PC. Also iPhone, iPad, Android, Blackckberry, etc. Each GV PC can actually handle up to 32 cameras.

Customer:
i want to do away with pc's

CCTV Camera Pros Support:
There is software to manage more than one PC to scales to hundreds or thousands of cameras.

CCTV Camera Pros Support:
And you also want to eventually do away with your analog cameras?

Customer:
yes

CCTV Camera Pros Support:
So you want a non-PC based recorder?

Customer:
yes

CCTV Camera Pros Support:
OK. Let me check something...

CCTV Camera Pros Support:
This is a stand alone NVR that we supply: http://www.cctvcamerapros.com/Network-Digital-Video-Recorder-p/nuuo-nv-4160.htm

CCTV Camera Pros Support:
There is a new version coming out next month that is completely accessible via Mac OS

CCTV Camera Pros Support:
There is no single device that I know of that can handle 100+ cameras and has direct Mac access. You will need multiple recorders but they can be managed centrally so it does not seem like separate physical devices. For your existing IP cameras, this IP server is compatible with the NUUO NVR: http://www.cctvcamerapros.com/Video-Encoder-p/vivotek-vs7100.htm. That IP server is also accessible directly from Mac using Safari, Firefox, or Chrome web browsers, unlike the Geovision IP server.

Customer:
i will check this out .. thanx

CCTV Camera Pros Support:
your welcome. Do you have any additional questions?

Customer:
that will do for now ..have a good one

CCTV Camera Pros Support:
OK, if you think of anything, you can email me at mike@cctvcamerapros.net. Thank You!

We recently had a customer contact us with this question regarding accessing security cameras remotely from Geovision using a blackberry cell phone.

Q: I attempted to install the BBview app on both a Blackberry 8900 and the new Bold 9700 with no luck. When I try to connect to the DVR I get the following error message:

TCP Connection Error

TCP Connection Error

RUN ERROR:java.io.IOException: Invalid url parameter

A1: As of now, Geovision supports up the latest Blackberry OS version 4.7. Is the Bold running on version 5.0 or later. If that is the case, then we do not have support for those mobile phones yet. GeoVision is currently working on a new BBView application release that will support OS version 5.0 and above.If you are running 4.7 or below follow steps below.

A2: Try a direct TCP connection. This will be under the APN information the user has configured under Options, Advanced Options, TCP. This should allow you to connect using BBview.

Geovision 8.4 software has been released. CCTV Camera Pros has Geovision 8.4 available to download here:

http://videos.cctvcamerapros.com/downloads/geovision/Geovision-8.4-Software.zip

Some of the new features of Geovision 8.4 are:

• Support for Vivotek IP cameras: FD7131, FD7132, FD7141, FD8161, FD8361, IP7130, IP7133, IP7137, IP7160, IP7330, IP8330, IP8332, IZ7151, PZ7122, SD7313 and SD7323
• Support for GV-FE110 fisheye camera and ImmerVision IMV1 Panomorph lens
• Video compacting by keeping key frames only
• Schedule center for compacting video, merging video, and fast backup and restore
• Face count and detection function
• Compatibility with IP devices using ONVIF/PSIA standards
• On demand display to automatically adjust live view resolution for dual-stream video
• Economic mode to customize recording frame rate for IP devices
• Listing tampering alarm events from IP devices in system log
• Round-the-clock audio recording
• Support for AMR and AAC audio codec
• Support for new PTZ cameras: VDI CT-58SPD, Bosch G3 and COP 15-CD55TW Pelco D
• Support for new GeoVision IP cameras: GV-BL110D, GV-BX120D, BX220D, GV-BX320D, GV-FE110, GV-PT110D and GV-PTZ010D
• Support for more ACTi IP cameras: CAM-6610N, TCD-2500, TCM-1511, TCM-3511 and TCM-5611
• Support for more Axis IP cameras: M1011, M3011, M3014, P1311, P1343, P1344, P1346, P3343, P3344, P5534 and Q1755
• Support for more Canon IP cameras: VB-C500D and VB-C60B
• Support for more CNB IP cameras: IVP4030VR KC1 and INS2000 KC1
• Support for more D-Link IP cameras: DCS-3415, DCS-5230, DCS-6110 and DCS-3411
• Support for more EtroVision IP cameras: EV6150A, EV6151A, EV6250A and EV8150A
• Support for more MOBOTIX IP cameras: D12 and Q24
• Support for Panasonic BB-HCM715
• Support for more Pelco IP cameras: IXS0C and IXE20C
• Support for more Sanyo IP cameras: VCC-HD2100P and VCC-HD2300P
• Support for more Sony IP cameras: SNC-DH140, SNC-RH124 and SNT-EX104

A customer recently contacted CCTV Camera Pros with the following question related to controlling a PTZ camera using an iPhone app or iPad app:

I have a Panisonic DVR system with 6 PTZ cameras installed at my residence. I want to view and control them from iphone or ipad. Can your iCamViewer app do this? If so, what encoder(s) would you suggest to add?

CCTV Camera Pros response:

Thank You for contacting us and for your interest in the iCamViewer App. As of right now, the iCamViewer is not an option for PTZ controls. Support may be added later this year but right now it does not support PTZ controls from the app. Also, typically the cost of adding a network video servers for each of your PTZ cameras ends up being equal to or greater than the cost of a CCTV DVR that natively supports remote PTZ camera controls via an iPhone app that is made specifically for that DVR.

If you are using standard analog PTZ cameras that use RS-485 for the controls, you may want to consider a new DVR (unless the manufacturer of your DVR is developing an app sometime soon). If you are open to this, I suggest checking out our iDVR-E series stand alone DVR or a Geovision PC based surveillance DVR. There is a new iPhone app available for it that is one of the best I have seen on the market besides Geovision (which is a PC based system that we also supply). Please see the below links to these two options as well as some additional information such as screenshots of the apps and setup instructions. Please let me know your thoughts.

http://www.cctvcamerapros.com/8ch-Stand-Alone-DVR-p/idvr-e8.htm

http://www.facebook.com/photo.php?fbid=10150176259771145&set=a.142320096144.135575.61507771144&ref=nf

http://www.cctvcamerapros.com/Geovision-DVR-Computer-p/pcpro-gv8.htm

http://www.cctvcamerapros.com/Geovision-iPhone-Application-GV-iView-Setup-s/329.htm

We recently had a customer call with the following issue:
I have set up a new server running Windows XP and I am getting an error message saying that the software is incompatible with your location every time that I reboot the system. It happens before the software loads and will not load until you select okay. Do you have any idea what could be the cause of this?

Solution: Disable the IR Remote control on startup

A customer recently contacted CCTV Camera Pros and asked the following question related to Geovision surveillance systems:

Hello, I have 5 locations, each with a Geovision GV-800 System. With the Geovision GV-Control Center software, can I view all locations in one screen or do you have another solution that you recommend?

CCTV Camera Pros provided the following response:

Thank You for contacting CCTV Camera Pros. You can monitor up to 5 locations and 80 cameras using the Geovision Center V2 CMS software that is included on the Geovision CD. For more than 5 locations you need to upgrade to the Professional Center V2 software. Please refer to this page for more information and setup instructions for Geovision Center V2:

http://www.cctvcamerapros.com/Geovision-Center-V2-Setup-s/252.htm

A customer recently contacted CCTV Camera Pros and asked the following:

I have a Geovision GV-1480 surveillance system working fine. It is Geovision software Version 8.31. I want to know how do I add one or two PTZ cameras for parking lot I like PTZ-A10X Pan Tilt Zoom Camera, and its demo on your website.

CCTV Camera Pros providing the following information:

Thank You for contacting CCTV Camera Pros. In order to use two PTZ-A10X Pan Tilt Zoom Cameras with your Geovision surveillance DVR, you must add a Geovision GV-COM RS-485 PTZ controller to your system which you can find here:

http://www.cctvcamerapros.com/geovision-gv-com-p/gv-com.htm

You can also use a Geovision GV-NET PTZ controller if you prefer that the controller is installed inside the PC instead of as an external USB device.

PTZ cameras require an additional pair of cable for the PTZ controls. This cable pair connects to the GV-COM controller. When setting up more than one PTZ camera, you can daisy chain the RS-485 cables from one PTZ to the next. This means that you run the RS-485 cables (typically a single pair from a CAT-5 or CAT-3 is used) from the GV-COM or GV-NET to the first PTZ camera, then run an additional cable pair out of the RS-485 of the first camera and into the RS-485 inputs of the second camera.

You can find more information about setting up PTZ cameras using Geovision here:

http://www.cctvcamerapros.com/geovision-card-support-s/155.htm#ptz-camera-setup

Please let us know if we can help further.

A customer contacted CCTV Camera Pros and asked the following questions related to a Geovision surveillance system:

Does Geovision have a bandwidth calculator for customers to calculate / estimate upload requirements / bandwidth speed for Internet connections based on streaming 16 cameras. Also if there is a way to limit remote viewing to only certain cameras to conserve bandwidth.

Geovision technical support responded with the following information:

Yes there is a Geovision bandwidth calculator available online here: http://www.geovision.com.tw/english/cal_webcam_test1-5.asp

For 16 channels of CCTV cameras over the internet, it usually required around 1Mbps to 2Mbps of upload speed depending on resolution settings of the cameras.

You can manipulate the quality and number of cameras that can be seen across the web using the Geovision main console.

Hi, I work for a retail chain store located in Dallas and I was wondering if anyone here recomends the POS solution.

Contacting the geovision office they told me that for windows based POS I needed the text sender dongle, which is around 500 dollars for the 10 port one.

If we have around 10 cash registers in each store it means that the 10 port dongle would be enough for all of them or do I need more? Also our reports are generated at the server so I don't know if that changes anything.

I installed Geovision 8.4 in my new Windows 7 system, under the administrative account. It runs without any problem.

To reduce risk associated with administrative account, I set up a regular user account. However, when I started Geovision it took about 20 minutes for the program to load. I tried the "run as administrator" option but did not help.

Am I doing something wrong? Must the system be run under admin account to avoid this severe slow-down? What do you guys do?

Thanks

A customer contacted me with the following issue:

Hi Mike. I just checked my system and noticed my PC overloaded, so I had to restart my Geovision PC. It has been so long since logging in on the camera surveillance that I forgot my Geovision password. When I click on the Forgot Password button, it just says HINT, but does not reveal a hint. Maybe I never gave it one. Anyway, I need some help.

Here is the answer to this issue:

Kent,

If you do not remember your Geovision password, hopefuly when you installed the software you chose the allow password removal option. This is an option when first installing the Geovision software. If you did, you can run the Geovision PassUnInstall.exe application which can be found in your Geovision installation directory (typically something like C:\GV1240 C:\GV800 for example). If your system does not allow that program to be executed, then you did not choose that option when you installed Geovision and you will most likely need to completely re-install your system.

Please post any follow up questions to this forum topic if you have any.

Thanks.
-Mike

A customer contacted CCTV Camera Pros and asked the following question:

Hi, I am looking to buy a DVR card to put in my Macs. What do you have available? I require a DVR card that will take min 8 Cameras.

CCTV Camera Pros response:

Thank You for contacting CCTV Camera Pros. I am sorry but we do not carry any DVR cards for MAC PCs and unfortunately, I do not know of any on the market at this time. CCTV Camera Pros does have some options for you though as far as live viewing security cameras from a MAC computer and even controlling the settings on the DVR. Here is a link to our iDVR-PRO which is a stand alone surveillance DVR that allows you to view and control cameras remotely from any MAC PC. It is also compatible with Windows PCs, iPhone, Blackberry, and Android cell phones.

It comes is an 8 or 16 channel model:
http://www.cctvcamerapros.com/CCTV-Digital-Video-Recorder-p/idvr-pro8.htm

http://www.cctvcamerapros.com/CCTV-Camera-DVR-p/idvr-pro16.htm

Here is a link to a video that shows remote access from a Macintosh laptop using Safari, Firefox, and Chrome web browsers:
http://www.youtube.com/watch?v=SZ6j1zb3Kb4

We also sell Geovision PC based surveillance DVRs that allow you to view your security cameras remotely over the Internet from a MAC. The actual Geovision recorder is based on a Windows PC.

http://www.cctvcamerapros.com/Geovision-DVR-Computers-Geovision-Surveillance-DVRs-s/60.htm

Please let us know if you have any additional questions.

A customer recently asked CCTV Camera Pros on our youTube channel how to install a the audio extension board onto a GV-600 DVR card.

CCTV Camera Pros response:

Please see the below diagram to reference how to install the audio extension board on a GV-600 Geovision surveillance system. The process is similar for all of the Geovision audio boards.

Hello,

Today I am going to be going over the installation and setup of the GeoVision Dual Card mode.

1.) Seat the GeoVision pci card into PC.

2.) The best and easiest route would be to uninstall any current Geovision software and drivers that are on the PC.

3.) Now that all of the old software and drivers are uninstalled. You can now restart the PC.

4.) Next insert the GeoVision disk with the drivers and software into the PC.

5.) Install the Geovision drivers and software.

6.) Once the GeoVision system is installed. In the GeoVision system Click the configure button > General Settings > Audio/Camera Install

7.) On the Audio/Camera Install check the Limit port box. Once the box is checked use the directional arrows to adjust the amount of video ports you want to be enabled within the GeoVision software.

We Recently had a customer contact CCTV Camera Pros regarding Geovision surveillance systems that had the following question:

I am trying to screen capture the DVR software page and am not able to freeze frame the video image. The image comes back as purple or pink instead of capturing a screenshot of the video at that time. Is there any way to capture the image from the cameras?

CCTV Camera Pros response:

Yes, you can perform screen captures in Geovision surveillance software. You need to disable the Directdraw Overlay option to get rid of the pink screen. To do this, Click on the configure button > General Setting > System configure. Within the system configure window, find and disable "Enable Directdraw Overlay". Click OK and then restart the software by startup settings.

A customer recently contacted us and asked which motherboard we recommend to build a Geovision GV-4016 system which consists of 2 GV-4008 PCIe hardware compression cards.

The recommendation is the ASUS P6T motheboard with an i7 CPU.

A customer recently contacted CCTV Camera Pros with the following questions:

I am about to purchase 3 Speco Intensifier security Cameras to be installed around my house. Do you recommend Speco "Intensifier" cameras, or Standard LED cameras?

Also, I would like to deploy/integrate Geovision iPhone Application GV-iView, what do I need to do the get Geovision app working (buy specific DVR, or any DVR would work)? Would you please elaborate on GeoVision iPhone App requirements?

I appreciate your follow-up.

CCTV Camera Pros supplied the following support response:

Speco cameras are good and yes they do work with Geovision systems as any CCTV camera does. CCTV Camera Pros carries our own line of intensifier cameras that also have infrared LEDs built in which we recommend. You can control the output of the LEDs or even if you want the IRs off using the cameras on screen display. You can see our intensifier cameras with IR LEDs here:
http://www.cctvcamerapros.com/Outdoor-CCTV-Camera-p/bipro-s600vf12.htm

The BIPRO-S600VF12 camera is used on this live ustream video feed. If you click the below link, then on one of the archived videos of a night time recording, you can see how the cameras perform at night. You can also log in anytime at to see the live video feed.
http://www.cctvcamerapros.com/Florida-Live-Wildlife-Camera-s/381.htm

The GV-iView, Geovision surveillance iPhone app will only work with a Geovision DVR or Geovision DVR card

The Geovision software and the iPhone app that Geovision supplies is not compatible with any other third party system.

Click here to view setup instructions for the Geovision iPhone app, GV-iView.

Please let us know if we can help further.

This surveillance forum post walks users through basic steps for setting up and trouble shooting remote viewing setup for surveillance DVRs.

Most DVR's are very similar when setting up remote viewing. The 1st step is enabling your remote viewing server. It may also be referred to as web server or webcam server. The term will vary depending on the manufacturer of the DVR that you are setting up. This step may not apply for all DVR's, I noticed this applies more with PC Based DVR's.

Once you have the web server enabled you will need to get the LAN (Local Area Network) IP Address for your DVR. If you have a PC Based DVR you can retrieve your IP Address by simply going to Start Menu > All Programs > Accessories > Command Prompt. Once you have the Command Prompt window open type in ipconfig and press enter. That will give you your ip address. For stand alone DVR's you can find your LAN ip address by logging into your router and viewing the attached devices or in the network settings in your DVR. It may not be referred to as network setup the terminology may be a bit different you may want to open up your DVR Manual to check, I promise it wont bite.

Now that you have your LAN IP Address. We are going to try to connect to the DVR locally in other words with a pc on the same network as your DVR. Some DVR's require a client to be installed on the pc you are trying to connect from. Others allow you to connect using Internet Explorer. If you are trying to log in via internet explorer and your DVR is not using port 80 you will need to type your ip address like this http://ipaddress:port # so if my ip address is 192.168.1.100 and port number is 7000 It should look like this http://192.168.1.100:7000. If your default port is 80 you can just simply type the ip address in this case it would look like this 192.168.1.100

Once you have connected locally with your LAN IP Address you will need to setup port forwarding. This will forward the port for your DVR to the Internet so you can view it remotely. Here is a link to the port forwarding setup of some commonly used routers http://www.cctvcamerapros.com/Internet-Surveillance-Setup-s/156.htm. Also if your router has any firewalls that may block the transmission of the video you will need to disable that firewall.

The last step is to get your WAN (Wide Area Network) IP Address you can do this by going to this website on a computer local to your dvr http://dvripaddress.com This website will display your ip address.Try to connect using this IP Address If you cannot connect using that ip address this means the ports are not open you can check using this useful tool http://videos.cctvcamerapros.com/check-open-port-forwarding-tool. If you have DSL Service with a modem that is separate from the router call your internet service provider and tell them you need to bridge the modem to the router and take down any firewalls blocking the ports that you have forwarded. Also if you have DSL in most cases you will not be able to connect with that ip address while you are still in the local network.

You should be all setup if you have any questions please feel free to post.

We Recently had a customer contact CCTV Camera Pros with the following question:
What Are the Advantages of IP Cameras? How do you record using IP cameras,will it work with my current CCTV Cameras.

CCTV Camera Pros Response:
The IP Cameras are a bit different than your typical CCTV Surveillance camera in the sense that CCTV Cameras connect directly to the back of your recording device or DVR. Where as the IP Cameras are plugged into your router and are ran over you internal network. The advantage of IP cameras is they can record in a much higher resolution. Depending on the camera up to 8 Mega Pixels. IP Cameras produce a much sharper resolution, great for applications which require details like Facial recognition or the ability to digitally zoom in on a specific object or area live or while reviewing previously recorded events. Another advantage when using IP Cameras is they have built in web server which will allow you to Remotely View and configure your cameras as long as you have internet connection were the camera is located.

In small 1-3 camera setups you can use an existing PC as your NVR (Network Video Recorder) , most IP cameras come with a basic recording software that you can download on a Windows PC . This software can not be used in conjunction with your current CCTV DVR System.

For your case because you want to use your current CCTV Cameras you will need what is know as a Hybrid System which supports IP and CCTV Cameras. Our Hybrid systems can manage up to 32 cameras. Here are the Leading Manufacturers your can use for a Hybrid System. NUUO http://www.cctvcamerapros.com/NUUO-Surveillance-Systems-s/296.htm GeoVision http://www.cctvcamerapros.com/Geovision-DVR-Computers-Geovision-Surveillance-DVRs-s/60.htm and Alnet http://www.cctvcamerapros.com/Alnet-Surveillance-Systems-s/376.htm. We provide fully built custom Hybrid systems to fit your application.

We recently call with the below question

Q:I see a "pink screen", or my monitor video gets scrambled in some camera layout modes. What is the problem?

A:If you disable the "Enable full screen mode" feature in the configuration manual, your video should be OK. In order to use the full screen mode (display videos from cameras only, no hot buttons), we recommend you choice of any AGP video cards that supports DirectX 8.0 and above.If you are using on board video chip, they cannot support overlay display mode. You can get around to this by installing an DirectX version 9.0 and above VGA card on the AGP slot.

my iphone 4g firmware version 4.3.5 dead during jailbreak i try to restore but show error 3194
i use tiny umberaila this error clear but show another error 1600 ....
i try many procedure to clear the error but problem not solved any sugession ???
i already check this procedure iphone apps android appsiphone 4s but no success...

Recently had to reinstall my computer which houses geovision gv800 and software. After my reinstall I ran the geovision restore program I had previously created. Everything restored fine EXCEPT the database folder location as displayed in the System Configuration screen under Video Log Storage. It shows the database folder as F:\GV800 instead of D:\GV800. How can I manually change the location of the database folder?

I have a GV800 system with software 8.3.2. I would like to use the remote viewer software on client PCs due to the restrictions on Client PCs making web access not feasible. However, I could not find the TCP/IP in either the network menu or the system configuration menu as was shown in the Geovision Technical menu. ANybody can provide some insight why this happens.

Previously I used an earlier version of GV800 card with software 6.1 which I do not have this problem.

Thanks

A customer contacted CCTV Camera Pros with the following questions:

I wanted to see if your company can assist me with my security camera & DVR needs. Here is what I'm looking for:

I would like to have 5 cameras connected to a DVR for recording. In addition to remotely monitoring the cameras via the Internet and the local network, I would also like to monitor the cameras from iPhone using cell phone coverage, ie. 3G, Edge.

Is this setup possible? If so, would you please respond to this email at your earliest convenience.

CCTV Camera Pros response:

Yes this is possible using either our iDVR stand alone DVRs or Geovision PC based DVRs. They are both great solutions and both offer remote viewing using the iPhone as well as a laptop or desktop PC. The Geovision system is higher end with a very nice native iPhone app, GV-iView, for camera viewing. The iDVR is a more economical solution where you access the cameras from the safari web browser for iPhone access. Here are links to the two different DVRs:

http://www.cctvcamerapros.com/H264-Stand-Alone-DVRs-s/358.htm

http://www.cctvcamerapros.com/Geovision-DVR-Computers-Geovision-Surveillance-DVRs-s/60.htm

Here are the setup instructions for the GV-iView iPhone app for Geovision:

http://www.cctvcamerapros.com/Geovision-iPhone-Application-GV-iView-Setup-s/329.htm

Either of these systems can be used with any CCTV camera on our website:

http://www.cctvcamerapros.com/CCTV-Security-Cameras-s/50.htm

Please let us know if you have any other questions or would like to receive a free quote.

Sincerely.
-Mike

We Recently had a customer who was viewing his cameras remotely using the DMMultiView.He was trying to enable video polling to cycle through the cameras one at a time. After clicking the video polling it would only cycle one camera.

Solution: Hold down the ctrl button on your keyboard while holding, click all of the cameras you want to cycle through. If you are doing this correctly the camera box that you a selecting should have a red rim around the outside of the box. So you should have a red rim around all of the cameras you want to cycle through. Once you have all of the cameras selected press the video polling button. You have just successfully enabled video Polling!

We recently had a customer who was receiving this error message upon start up of the GeoVision Multicam Software: Storage of Multicam Surveillance System Installed path not enough Free Space Above 50MB.

Solution1: Install the Geovision Multicam Software onto a disk with more than 50MB of free space.If this does not help please follow steps of solution 2.

Solution2: Check If the hard drive you are using for the direct path is compressed. To check Start > Computer > right click (C:)> Properties > General > Make sure the Compress this Drive to save disk space is unchecked. After this is done and the GeoVision is still giving the error. Make sure the disk is not compressed and uninstall the GeoVision Software and reinstall.

We recently had a customer contact us about the following:

Q: We have a user that deleted events out of the event log. the recordings are still there but don't display in the event log. Is there a way to regenerate them to display in the log

A: You must use the Repair Data Base Utility tool. To access this go to start > all programs > GV Folder > Geovision Repair Data Base Utility.The GeoVision Multicam Software must be temporarily shut off. This will sync all of the files within the Hard Drive specified with the GeoVision View Log.

A customer recently contacted us with the following questions. Our answers are inline with the message:

Thank you for contacting CCTV Camera Pros. Please see answers to your questions below:

We currently have a JPEG2000 stand alone 16 camera DVR. We’ve picked out a nice rack mount server that we’d like to install a DVR card in to replace the JPEG2000. I see NUUO and Geovision, any major differences with them?

They both support the same major features. NUUO is compatible with many more brand of IP cameras if you ever plan on using any IP cameras in your system. NUUO is also a little more flexible in supporting multiple cards on a single system.

We were looking at the GV-1240-16. I noticed the GV-1240-16 comes with Geovision version 8 software. Does that include some remote viewing capabilities?

Yes, both NUUO and Geovision are able to be remotely viewed from either Internet explorer or from the remote viewing client included on the CD.

Looks like there’s separate CMS software for both NUOO and Geovision.

That is correct, both include CMS.

For storage with either card, does it require a single drive or RAID array, or can we configure it to record onto multiple local drives?

Yes, either systems can record to one or multiple drives and both NUUO and Geovision support RAID because they are built in Windows which supports RAID.

And would should we not use the OS drive for recording?

Correct, we always recommend not using the OS drive for video storage.

Is there an easy formula for figuring how much history we can record before overwriting?

Here is a link to a calculator for NUUO:
http://support.nuuo.com/calculator/

I apologize that I do not have one for Geovision.

We’d like to get the best quality but still be able to save a reasonable amount, might end up with 4GB in storage but can easily add more if needed.

Just looking to make sense of this so I can comfortably make a recommendation, both seem to be about the same price.

I understand. Please let us know if we can help further. Also here is a link to some useful NUUO videos if you have time to take a look.

http://www.cctvcamerapros.com/NUUO-Surveillance-Systems-s/296.htm#videos

Sincerely.
-Mike

A potential customer recently contacted CCTV Camera Pros with some questions related to Geovision and then NUUO. Here is the transcript:

Customer:
I am interesting by your PCPRO-GV8 Geovision DVR Computer but I need some information on it. I plan to put 4 analog camera and 4 megapixel IP camera (with H264) on it Every camera would be run on Geovision DVR surveillance software. Is it possible? How much IP camera can I connect to Geovision DVR software ?

Support:
You would need to purchase the Geovision IP license found here in addition to the PC that you mentioned:

http://www.cctvcamerapros.com/Geovision-NVR-Software-p/gv-nvr.htm.

And then you would be able to do everything that you mentioned.

Customer:
If I bought GV-NVR Geovision IP Security Camera Software, NVR License, 3rd Party Cameras with 4 camera licenses, do I need to run two software separately to run my camera : one for ip camera ( Ip security camera software) and one for analog (geovision) or can I integrate both camera (ip and analog) in geovision version 8.2 with the IP licenses.

Support:
Yes, you can integrate the Geovision DVR cards, Geovision 1st party IP camera licenses, as well as Geovision 3rd Party IP camera licenses on the same Geovision PC.

Customer:
Do you know if geovision NVR software 3rd party IP camera version is compatible with:

• AV5155DN 5.0 megapixel MegaDome Armor Dome H.264 IP Camera from Arecont Vision SKU#: AV5155DN
• ACTi ACM1232 Megapixel uotdoor IP IR bullet camera.

Support:
I am sorry but those cameras are not yet supported yet according to the latest Geovision IP camera compatibility list.

Customer:
If I use the Nuuo NVR mini network video recorder 4 channel, $899.99 and connect it to the same network of my geovision computer, do you think it is possible to do that? Do you know if my 2 ip camera megapixel are supported by Nuuo NVR?

• AV5155DN 5.0 megapixel MegaDome Armor Dome H.264 IP Camera from Arecont Vision SKU#: AV5155DN
• ACTi ACM1232 Megapixel uotdoor IP IR bullet camera.

Both models are not listed on your list of compatible IP camera.

Support:
Here is a link to the list of supported cameras by the NUUO NVRmini:
http://support.nuuo.com/mediawiki/index.php/NVRmini_supported_cameras

Connecting a NUUO NVR it to the same network as a Geovision system is not a problem.

Please let me know if you have any other questions.

A customer recently contacting us with the following question on Geovision center V2 software, which is the Geovision CMS (central monitoring station) software:

I currently have a 4 channel Geovision system using a GV-800 dvr card. Our company would like to add a 2nd system ata different location. For this system we need a 16 channel Geovision system. I heard that Geovision supports accessing multiple systems from one computer. Can you please let us know how this is done and if any additional software is required to do this?

CCTV Camera Pros response:
The software CD that is included with all Geovision DVR cards includes the Geovision Center V2 standard version which allows you to remotely connect to and monitor up to 5 Geovision systems and up to 80 channel / security cameras. So, there is no additional software purchase required to monitor up to 5 systems. If you ever expand beyond 5 systems or 80 cameras, you can upgrade to Geovision Center V2 PRO - Professional Series.

Follow up question from customer:
How many cameras can be displayed on one screen using the Center V2 software?

Response from CCTV Camera Pros:

The number of cameras that can be displayed by the Center V2 software depends on the video resolution on the monitor you are using. Please see below:

In the 1024 x 768 resolution, select 6, 15, or 24 screen divisions for a single monitor; 9, 25, or 36 screen divisions for dual monitors.

In the 1280 x 1024 resolution, select 6, 12, or 24 screen divisions for a single monitor; 9, 20, or 42 screen divisions for dual monitors.

In the 1600 x 1200 resolution, select 6, 12, or 24 screen divisions for a single monitor; 9, 16, or 36 screen divisions for dual monitors.

In the 1680 x 1050, 1920 x 1200 and 1440 x 900 resolutions, select 6, 15, or 28 screen divisions for a
single monitor; 9, 20, or 42 screen divisions for dual
5 monitors.

In the 1920 x 1200 resolution, select 6, 15, or 28 screen divisions for a single monitor; 9, 20, or 42 screen divisions for dual monitors.

In the 1920 x 1080 resolution, select 6, 15, or 28 screen divisions for a single monitor; 6, 20, or 35 screen divisions for dual monitors.

In the 1280 x 800 resolution, select 6, 12, 24 screen divisions for a single monitor; 9, 16, 30 screen divisions for dual monitors.

Here is a link to the complete Geovision center V2 manual which is where I got the above information from.

These questions was emailed to CCTV Camera Pros:

say I have an 8 camera computer based surveillance system that came with a dvr software and I am not happy with the software. Do you have just the software that will work on a computer and run my cameras? It has a card that plugs into the computer. Tell me what is require or information I need to send you for compatibility.

CCTV Camera Pros response:

CCTV Camera Pros has excellent PC based surveillance software supplied by NUUO and Geovision. Their software will only work with the DVR cards that they manufacture though. In order to switch the surveillance software on your PC, you will also need to switch the DVR card to the particular vendor's surveillance software that you like. I recommend taking a look at NUUO DVR cards and Geovision DVR cards. You can also find more information about each of them here:

http://www.cctvcamerapros.com/NUUO-Surveillance-Systems-s/296.htm#videos

http://www.cctvcamerapros.com/Geovision-DVR-Computers-Geovision-Surveillance-DVRs-s/60.htm#geovision-system

Please let us know if you have any further questions.

A customer recently contacted CCTV Camera Pros with the following question:

Would you happen to know if the GeoVision GV-800 Video Cards would work in a system running and Intel Atom 330Dual Core 533MHz CPU with 2G Ram?

CCTV Camera Pros support response:

CCTV Camera Pros does not build any Geovision systems with Atom processor so we are not 100% sure, so we will open up a case with Geovision to check to be sure. I know that typically the Intel Atom processors are used in very small laptops and PCs, so I would recommend that you first make sure that the PC you are looking to install the Geovision DVR card in has enough clearance and room for the PCI or PCIe Geovision DVR card.

Please let us know if we can help further. When we hear back from Geovsion support, we will post their response here also.

I have sold a 31 location Small Enterprise. Each store will have 4 cameras and 1 sound pack, 31 GV800-16 DVR's. I will be putting these on the Internet and using CV2 to receive at headquarters if it is workable.
The question is; is there a formula to calculate the bandwidth required to download maybe 65 of 124 motion activated into the CV2 over the internet? I have not sold them this technology yet due to the fact that I am concerned on the limitations of the Internet.
Would it be something like say, 368kb*31=11408(11mb) uploaded to 20mb download, and will this affect 6 to 10 users with light traffic on the headquarters local Lan, streaming high incoming traffic during the day and little or none at night 24/7?
My largest client before this business was 18 locations and recently found out he will spend the 450 dollars a month for T1 capabilities and would like to do the same for him. He has hired a person full-time to watch his locations and does it from a 1.5/6 connection.
The other question is, has anybody used the Bandwidth program that comes with Geovison software to control bandwidth usage and if yes, is it worth researching into this technology?

Thor

Does anyone have all the steps or a good site on how to get this done using Geovision SW and Linksys router.
I have static ip on my dvr workstation. I've setup dyndns.
From my browser at work, it seems as though I have gotten through my router to the dvr workstation. I can actually see the computer name in the corner window of my browser, however I am not able to view my cameras

Hi,

I own a PC with geovision 8.3 software installed on it by cctv camera pro. I download geovision 8.3.1 new version. How do I make the upgrade ?
Do I need to uninstall the older version and make a new install or can I overwrite on the old version ?

Thank you for your help!
LOU

Hello, my agency recently acquired three stand-alone GeoVision systems. What is the best method of viewing the cameras from all three of those servers, live on one computer/pc?
I was not able to locate V2 or any other multi-view type software on the CD that was delivered with each system.
We currently use a dedicated laptop with WAN, LAN or internet connectivity to view each system. This gets kind of tedious and takes up a lot of room in the operations center.
Thanks

A customer contacted CCTV Camera Pros via email with the following inquiry:

>>>>>>>>>>>
We have an old Linux dvr system who Hard drive is defective. We don't have any support for that system. However, the CCTV video cameras and capture cards still work. We need your advise on what software (windows XP based) that we can use for video surveillance and recording etc.

The cards are CCTV with conexant Fusion 878A chipset.

Kindly advise if you have compatible software that will work with these cards and what would be the cost.
<<<<<<<<<<<<<<<<<<<<<<

99% of the time surveillance software will only work with the DVR cards that is produced by the same manufacturer and is not sold separately. This is the case with the 2 DVR card lines that CCTV Camera Pros distributes, whcih is NUUO and Geovision. You can find additional information, PC requirements, and software feature information on the following pages for NUUO and Geovision DVR cards:

http://www.cctvcamerapros.com/NUUO-DVR-Cards-s/298.htm
http://www.cctvcamerapros.com/Geovision-DVR-Cards-s/27.htm

Both products are excellent and highly recommended and supported by CCTV Camera Pros.

A customer contacted us with the following question regarding Geovision:

I own a Sony EVI-DV-70 PTZ camera. I'm looking for a new DVR CCA and am wondering if the software that accompanies the Geovision GV-600-4 will support the PTZ function?

In order to control an analog PTZ camera using any Geovision DVR card, you also need to use a GV-COM or GV-NET accessory. The RS-485 or RS-232 communication cable is run to the Geovision GV-COM or GV-NET. CCTV Camera Pros recommends the GV-COM because it is an external USB device and does not use up a port on your Geovision PC. Here are the instructions for both:

http://www.cctvcamerapros.com/Geovision-GV-COM-PTZ-s/163.htm

http://www.cctvcamerapros.com/Geovision-PTZ-Setup-s/153.htm

Please let us know if you need anything else.

A customer contacted us yesterday and asked the following question:

I currently have a Geovision surveillance system based in the GV-1480 DVR card. We are currently only using 10 of the camera ports and plan on adding 2 PTZ cameras to the system. In reading the Geovision PTZ setup instructions on your website, I know that we need to add a GV-NET card to our system in order to control the PTZ camera. I was wondering if we also need to buy a joystick to control the cameras.

CCTV Cameras Pros response to customer:

Please note that you do not need both the PTZ joystick and the GV-COM / GV-NET box. If you want to control the PTZ cameras with Geovision, you only need the GV-COM or GV-NET card. The Geovision GV-COM box or GV-NET card is required to send the RS-485 information to control the PTZ from the Geovision DVR to the PTZ camera. CCTV Camera Pros recommends the GV-COM over the GV-NET because it is easier to install being that it is USB and does not require an empty slot on your PC.

If you also want to use a joystick in conjunction with Geovision (instead of just controlling the PTZ cameras using your mouse and on screen controls) you would use a GV-Joystick from Geovision which can be found here:

http://www.cctvcamerapros.com/Geovision-PTZ-Joystick-p/gv-joystick.htm

The GV-NET setup instructions can be found here on our website:
http://www.cctvcamerapros.com/Geovision-PTZ-Setup-s/153.htm

The GV-COM setup instructions are almost the same ad can be found here:
http://www.cctvcamerapros.com/Geovision-GV-COM-PTZ-s/163.htm

Please let me know if you need anything else.

Customer had the following question:

I have a question about the Geovision GV-VS02 IP video server. Does it control Pelco Coaxitron protocol?

CCTV Camera Pros answered as follows:

Unfortunately the Geovision GV-VS02, as with all other IP network video servers that we carry, support PTZ controls with RS-485 and RS-232 protocols / connectors.

Please reply to this forum post if you have any follow up questions.

Thanks.
-Mike

We recently had a customer ask if Geovision words with Windows mobile 6.1. Here is the response that we got from Geovision technical support

Generally speaking, Windows mobile 6.0 and above is the recommended, so yes, v6.1 should be compatible with the newest version of Geovision gview, msgview and ssview applications.

Can I see camera views within Mozilla Firefox. If so what version is required and what at he security and browser settings required

Hi to all,

I have this problem in setting up webcam server on geovision. I tried all settings and config by searching steps on the internet but i can't still access successfully my webcams through internet.
this what i done already
1. i am using DLINK DIR-300 router and GEOVISION 650 16 camera capable. i followed the instruction on setting up port forwarding, i done putting port 80,21,4550,5550 in my list of ports to forward and all have the same ip address that targets the cctv computer on office local network.
2. i installed version 8.3 of geovision main system
3. i already done ddns by registering at dlinkddns.com and use it to map the routers IP address. because i don't have static ip but i have 700 kpbs puls speed ADSL at ppoe connection.
4. since i think DDNS is nothing to be the issue i just disabled ddns on my router and do a lot of testing by typing only my routers IP Address(from ISP) not dhcp address.
5. I followed the configuration steps by starting webcam server on configure-general settings and system configure by checking webcam server. i also done going to network-webcam server and at general settings tab i check enable remote control and checked the ports on server tab(they all have 80,4550,5550 repectively and check run GEOHTTP SERVER.

after all this settings etc. i tried to access it on my local network by typing the local ip address of the cctv computer and it successfully log to geovision login and it did show me the camera footage successfully but when i tried to access it over the internet using routers ip address(isp not local address) the page loads too slow and it did not go through geovision page. i don't know the problem although there are other computers accessing internet through our router but i disconnect them and tried only cctv computer but still no luck. well appreciate a help to all of you tnx.

I'm running Remote View_7000 on my PC. Do you support that?

The following chat transcript was taken recently while we helped a customer with Geovision webcam server problems.

Customer: I cant connect to the Geovision webcam server on my computer for some reason, but i noticed that all my other laptops that have windows xp installed work fine is there a reason? what do i have to do?

Geovision Support: Hello. Try disabling your firewall and make sure that Internet Explorer is set to enable or prompt for all active X settings.

Customer: I already did do that on all other computers, but this computer is set up with windows vista. i did the active x thing already.

Geovision Support: did you disable the firewall?

Geovision Support: are you running Geovision 8.12?

Customer: no i did not disable the firewall how?

Geovision Support: Go into the windows control panel and select classic view on the left, then select windows firewall

Customer: it is disabled, it says your computer is not protected.

Geovision Support: are you running version 8.12 of Geovision?

Customer: how do I know? I have a 16 camera system.

Geovision Support: one sec. let me see...

Customer: it lets me highlight mpeg4 encoder viewer then i click select, next page is the problem i cant select dsl it does not highlight and i cant select multiview.

Geovision Support: in your Geovision system click on the system button (the one with a hammer and screw driver), then select version information.

Customer: right know I am at a remote location but give me info and I will change the system right.

Geovision Support: if you are not on version 8.12, vista will not work and you need to upgrade. You can get instructions on upgrading here: http://www.cctvcamerapros.com/Geovision-Software-s/115.htm

Geovision Support: please let us know if you need anything else.

Customer: thank you

Geovision Support: Your Welcome.