Geovision has released a video surveillance iphone application which supports viewing security cameras connected to a Geovision surveillance DVR remotely. To download the application, open iTunes and search for gv-iview. This support topic has been opened for Geovision users to discuss their experience with the new Geovision iPhone appication.

A customer contacted CCTV Camera Pros with the following question:

I would like to simply view my home via iPhone 3G using two cameras. I am looking for the simplest and cheapest way to do this. Is there a monthly fee?

CCTV Camera Pros provided the following recommendation:

Thank You for contacting CCTV Camera Pros. In order to view two security cameras from your iPhone via 3G or WIFI, you can purchase any of these cameras:
http://www.cctvcamerapros.com/Zavio-IP-Cameras-s/404.htm

and use our free iphone app:
http://www.cctvcamerapros.com/CCTV-Camera-iPhone-App-s/362.htm

You will also need a high speed internet connection at the location where the cameras are located and a router to connect the cameras to.

Here is a link to the setup instructions for the iCamViewer iPhone app:
http://www.cctvcamerapros.com/iCamviewer-iPhone-App-Setup-Instructions-s/393.htm

There is no monthly fee to do this beyond what your Internet service provider charges you for the Internet connection. Please let us know if we can help further.

Re. iCamViewer: How can I force the app to remain in landscape mode when the phone is on its back?

Hi - when I hold my phone with iCamViewer running, the app will automatically switch between portrait and landscape modes when I turn the phone 90 degrees. I prefer the landscape mode, since it shows the IP camera's stream across a larger area. However, if I set the phone down while in landscape mode, the app automatically goes back to portrait mode once the phone is laid down flat on its back. How can I force the app to remain in landscape mode when the phone is on its back?

Thanks!

A customer contacted us today with the following questions regarding iPhone surveillance.

On the iPhone security camera systems please explain the following:

1. What is needed on camera feed side to make the camera accessible on an iPhone?
2. Can my iPhone store images or notify me in someway when there is motion or activity? i.e vacation home monitoring
3. Can I use the camera in another country and access through my iPhone in USA?

CCTV Camera Pros responded with the following information:

1. In order to access a live cam video feed from your iPhone, you need have a few choices.
   1) You can use a iPhone compatible IP camera and access the camera directly from the Safari we browser.

   2) You can use our iCamViewer CCTV camera iPhone application with a compatible IP camera or IP video server. You can see more information on this here:
   http://www.cctvcamerapros.com/CCTV-Camera-iPhone-App-s/362.htm

   2) You can use an iPhone compatible recorder such as our iDVR H.264 stand alone DVR or Geovision PC based surveillance recorders.

2. If you use a Geovision system or an iDVR, the system can be configured to email you on alert.
3. Yes, you can setup a camera in another country and access the live video from your iPhone within the US as long as there is a high speed Internet connection at the location of the camera and it is connected to the Internet.

Please let us know if you have any further questions.

Sincerely.
-Mike

I have a GV-800-8, using Geovision version 8.3, I have 3 user accounts, and the Guest account is also active. When any of the users log in using the GV-iView, even through the "Guest" account, all of my cameras are there for viewing. None of the viewer privileges apply. If I log as "Guest" using my web browser, only camera 1 is available for viewing, which is how it's supposed to be. Have I not set up the user accounts properly for GV-iView?? There are some cameras that I dont want some users to have access to.

re.: iPhone app - can't add second camera?

Hi, I am using the iPhone iCamViewer app successfully to view a IP camera, but I'm having difficulty adding a second camera.

When I click on the + button at the top-right corner of the screen (in the My Cams" view), the app goes to the same exact screen as the Config button. Thus, the + button is not allowing me to add a second camera, but instead is overwriting the settings of the first camera with the settings of the second camera.

What am I doing wrong?

Thanks!

CCTV Camera Pros has been asked several times if a router is required in order to view an IP camera from an iPhone, iPad, or iPod touch.

The answer is yes, is order to view the live video of a network IP camera from an iPad, iPod touch, or iPhone, the camera must be connected to a network router, either hard wired with Ethernet cable or wireless / WIFI. The Apple device can then connect to the camera by also connecting to the same wireless router.

If a user wants to access the camera video from outside of the local area network, then the user must setup port forwarding in order to allow access to the camera from the Internet. More information on setting up port forwarding for security cameras and DVRs can be found here:

http://www.cctvcamerapros.com/Internet-Surveillance-Setup-s/156.htm#port-forwarding-setup

A customer recently asked CCTV Camera Pros if in addition to supporting remote viewing of surveillance cameras from the NUUO iPhone app, if the iPad and iPad2 was also supported.

The answer is yes, NUUO has both iPhone and iPad versions of their iViewer app which is used to connect to NUUO surveillance systems to view cameras. Here are links to the two apps:

• 
  NUUO iPhone app
  http://itunes.apple.com/us/app/nuuo-iviewer/id362310181?mt=8
• 
  NUUO iPad app
  http://itunes.apple.com/us/app/nuuo-iviewer-for-ipad/id412564650?mt=8

If you have any additional questions about NUUO cards, NVRs, IP camera software, or accessories please contact us. CCTV Camera Pros is a master distributor for NUUO.

I have down loaded the GV-iView app on my iphone. I am using linksys router with port forwarding set up for various ports, 81,80,8866,5511,4550,5550,3550. I can access remotely from other computers, however when I use the app on the iphone it tries to connect but will, after about 5 to 10 seconds, give me a message that the "connectin failed". I have tried using all the various ports but still no luck.
Can anyone help.
Thanks,
Bill
PS I have also performed items 1,2,3 and 4 on the Geovision iPhone setup.

I just recently purchased a NUUOmini, two Zavio B5110's, and a Netgear FS108P. I have an iMac with an Airport Extreme router, but I am also running Windows XP via Parallels Desktop. Cameras work great and they show up via Safari, IE in Parallels, and on the iCamViewer.

The problems I'm having are:
1) Viewing the cameras outside the network.
2) Having the cameras show up in the Nuuo LIVE VIEW (via Parallels Desktop)

I get two messages when switching to the Nuuo LIVE VIEW within Parallels. The first one is "Connecting to Remote Camera. Login Server 10.0.1.42 (10.0.1.42)". That IP doesn't belong to either of my cameras or the Nuuo, and the IP Scanner software has it listed as an Unidentified Hidden Device. The second message (both messages pop up and go away super fast) is, "Connecting to Remote Camera. Abort Connecting Cameras...". Then in the 4 camera viewer, the boxes are just black with the respective camera names in the first two boxes, along with a recording light in the top right corner of both boxes.

Under the Camera Status tab it lists the cameras as connected and recording, but I'm not sure what it's recording...nor do I have the ability to play back anything.

I think the issue with both problems are one in the same and have to do with the network set-up. I've set up a DHCP Reservation for the Nuuo in the AEBS, set up Port Mapping for the Nuuo in the AEBS (80, 5150, 5160, 5170), and tried various combinations out of frustration. I just don't know what to do at this point.

Thanks for the help,
-Steve

In this post I will show you how to setup the email alerts for the iDVR-E Video Surveillance DVR.

In order for the email alerts to work properly you will need to make sure the DDNS server is setup within your iDVR-e.

1.) Make sure you have the motion setup per camera you would like to receive email alerts for. (Please refer to pg. 33-34 of the iDVR-E manual for more info)

2.) Turn on the Email alerts. To do this you will need to go into the network menu on the DVR. Now go into the Email setup tab. You will now set it to default. Now below you will see Email Address, this is where you will input the email address you would like the alerts to be sent. You can enable up to 5 different email address. (pg. 45 of the manual)

3.) If you would like email to be sent only at certain times of the day then you will need to setup schedule recording. (pg. 40-41 manual)

Please let me know if you have any questions.

Thanks James

A customer contacted CCTV Camera Pros with the following question:

Please provide information about your products. I recently bought an iphone and an ipad. My hope is to buy a security cameras for my house and car. I want to keep video surveillance on these areas. I will be VERY close to the cameras, within 10-20 feet at all times.

My hope is to find a camera that will transmit a WiFi signal directly to the iphone without the use of a router.

Below are parts of your ad about the Zavio F210A IP Camera. The ad says that you can watch this camera directly from the Safari web browser. Please give me your best advise.

CCTV Camera Pros provided the following response to the customer:

Thank You for contacting CCTV Camera Pros. Unfortunately, you will need a wireless router in order to view the cameras from your iPhone. There is no way that I know of to connect a device directly to the iPhone (peer to peer) unless you use Bluetooth technology, and there are no security cameras on the market that I know of that use Bluetooth.

The Zavio F210A IP camera would need to be connected with an Ethernet cable to your wireless router, then your iPhone connects to that router over the wireless port. You could then view the camera video and control the settings of the camera through the Safari web browser app or you could view the security camera live using our iCamViewer iPhone app:
http://www.cctvcamerapros.com/CCTV-Camera-iPhone-App-s/362.htm

It would work the same way for all IP security cameras available. Please let us know if we can help further.

Follow up questions from the customer:

I appreciate your reply. Your answer means that ALL cameras need a router to interface with the an iphone or ipad. But, wireless cameras means "no wire", and therefore this type does not need an Ethernet cable; right ?

My project is to put a back-up camera in my older Prius. I hope to use my ipad as the monitor or view screen. In order to increase my angle of view, I was hoping to put in two or three different cameras aimed out the back. What is your suggestion for a working system? The cameras will need night vision. The cameras and router will need to be fairly sturdy since they will be giggled around during regular driving.

CCTV Camera Pros Response:

You are correct, with a wireless IP camera, the camera can connect to the router via a wireless bridge, instead of being hard wired.

I do not think this type of equipment will be the best choice for a mobile camera system though. There are wired mobile solutions on the market. Although we do not carry them at this time, that is what I would recommend looking into.

Please let me know if I can help with anything else.

Hi,
I'd like to know if it's possible to hear audio with iCamViewer application.
If not, is it possible with some other Iphone applications or it's a limitation of Iphone streaming playback capabilities (mjpeg etc.).

Best Regards,

Leo Caglia

CCTV Camera Pros recently had a customer inquire with the following questions related to NUUO surveillance systems:

1. If they decide to go with all IP cameras, what are the live view scenarios that we can expect with such a high bandwidth load from that many cameras?

Here is a calculator you can use to calculate Bandwidth , HDD Space and recommended Processor http://support.nuuo.com/calculator/

* The minimum hardware required to run NUUO IP camera software depends mainly on the number of cameras and their video settings.
* The calculator is for NUUO IP+(NVR), NUUO SCB Series(DVR), NUUO Hybrid solution, or NUUO NVR.
* NUUO products support Windows 2003 32-bit and Windows XP 32-bit.
* All products also support Windows Vista 32-bit, except SCB-5000 Series and SCB-4016.
* The default bitrate for audio is 48 Kbps.
* Using network drives for recording is NOT recommended. It is recommended to directly attach a hard drive instead of using network drives.
* Minimum bandwitdh is the least amount of network capacity required for data streaming over LAN or internet. Please reserve 40% or more bandwidth to guarantee stable connection and good remote viewing quality. For instance, 0.8 Mbps (or 800 Kbps) of streaming data works fine with a 2 Mbps upload network connection but not with a 1 Mbps upload network connection.
* All the testing video streams are set to normal qualities.
* NVRmini bandwidth limits
o NV2020 has a maximum bandwidth limit of 20 Mbps.
o NV2040 has a maximum bandwidth limit of 20 Mbps.
o NV4080 has a maximum bandwidth limit of 30 Mbps.
o NV4016 has a maximum bandwidth limit of 22 Mbps.
* It is required that a dedicated graphics card be installed. Please see also our hardware compatibility list.

2. They want to be able to record all of the cameras as well. Some of them will be on full time record and some will be on motion recording. Would they be better off with 2 DVR’s to give them a longer playback time frame?

If they are going over 32 cameras I would recommend to separate units. Also refer to calculator above for estimate on HDD recommendation.

3. If they have 2 DVR’s, using the NUUO system, will they be linked?

You can use the client software that comes with the NUUO systems to view up to 64 cameras on one central station over the web or on the internal LAN. You can also review the playback using the client software.

4. What kind of Live View software comes with the NUUO system? I have only used Geovision at this point. Do they have remote playback capabilities?

You can view remotely by using the Client software that comes with all of our NUUO software or via IE web browser. Playback is supported

5. They are looking at probably 3 PTZ cameras in this system. How are those cameras controlled in the NUUO setup? Can they be controlled by the DVR software?

If they are using analog PTZ cameras they will need this piece here to integrate it with the NUUO servers http://www.cctvcamerapros.com/USB-to-RS-485-p/nuuo-scb-c08.htm

If they are using IP PTZ cameras than there is no additional hardware needed. You would just have to make sure that the camera is supported by NUUO http://support.nuuo.com/mediawiki/index.php/Supported_cameras

6. Does the NUUO system allow for multiple levels of login? They want to be able to control some of the functions at the guard station (ie – PTZ control, playback, single camera view, etc) but want to be able to lock out programming.

Yes you can create unlimited user accounts and customize user privileges per user.

After Reading this if you have any questions feel free to ask!!!

I already read the post about the Jpeg2000 format DVR not being compatible with the Iphone. But I refuse to beleive that. Is there a way to have some kind of program to relay the data and convert it realtime to a iphone compatible client or format??

There must be a way or an Iphone App that supports these kind of DVRs!

If not, would someone be interested in this app? maybe I could program it, and sell it, how much would you pay for it?

Just wondering if it is possible to use an i-phone as a recording device to record video files from an IP camera/s.
This would overcome the need to have my PC running constantly to capture movement activated videos.
Am open to any suggestions as the only kit I have at present are 2 i-phones (3G & 3GS).

Regards
bt

A customer recently contacted CCTV Camera Pros to ask us if our iCamViewer iPhone app for video surveillance was compatible with the iPad in addition to the iPhone.

The answer is yes, the iCamViewer does work with the Apple iPad. Here is a quick video demonstration on youTube that CCTV Camera Pros created to show how it works:

[video]http://www.youtube.com/watch?v=qkB9dIG8h3E[/video]

If you would like to download the iCamViewer app for free and view information about cameras that are compatible with it, please click here:

http://www.cctvcamerapros.com/CCTV-Camera-iPhone-App-s/362.htm

CCTV Camera Pros specializes is surveillance systems that are compatible with the iPhone, iPad, Android, Blackberry, and all mobile devices. Please check out our iDVR, which is another great choice for an affordable stand alone surveillance DVR which is compatible with all major mobile devices:

http://www.cctvcamerapros.com/H264-Stand-Alone-DVRs-s/358.htm

Hi,

Like many people on the app store, I have downloaded the app and after trying to setup 1 camera it then crashes the app back to the springboard. Each attempt since just results in the app crashing after the splash screen. Can I delete the config file and try again, or do I have to uninstall the app and re-install?

Many thanks,
Si.

A customer recently contacted CCTV Camera Pros with the following questions:

I have a new client who has bought a AVerDiGi EB 1304 NET .
I did not sell him the sytem - as his IT guy I know that he usses apple exclusively and that ActiveX is a no go. The problem is that he wants me to sort out remote viw for OSX and iphone.

Which leaves me to question : what I can do as I dont know if the iphone viewer requires mjpeg or mp4, the cameras on offer are all duplex cams. So basically give me more tech info so that I can match IPcams / DVR / video servers for clients using iphone - there is very little choice regarding survailance equipment avalible in South Africa

I belive that there are also websites which are able to pull the stream from DVR and upload to iphone / firefox and safari.
What are your thoughts on this - who would you recomend?

CCTV Camera Pros Response

For now we have 3 surveillance camera solutions that work with CCTV cameras or IP cameras with remote iPhone viewing access.

This is a stand alone analog (CCTV) DVR called the iDVR which will work with CCTV cameras only:
http://www.cctvcamerapros.com/H264-Stand-Alone-DVRs-s/358.htm

Our Geovision systems are hybrid, meaning that they work with both IP and CCTV cameras:
http://www.cctvcamerapros.com/Geovision-DVR-Computers-Geovision-Surveillance-DVRs-s/60.htm

Here is a link to the iPhone application for Geovision:
http://www.cctvcamerapros.com/Geovision-iPhone-Application-GV-iView-Setup-s/329.htm

Last, CCTV Camera Pros has developed an iPhone application that can work with IP cameras or with CCTV cameras connected to network video servers:
http://www.cctvcamerapros.com/CCTV-Camera-iPhone-App-s/362.htm

Please let us know if you have any questions about these solutions.

Sincerely.
-Mike Haldas

Here is a copy of a recent email response to a customer that was asking questions about CCTV Camera Pros iDVR-E8 - 8 channel stand alone surveillance DVR.

I am interested in the iDVR-E8, however, there are some questions that you may be able to help:

1. 8 channel video input - what connectors BNC or RCA?
   The DVR used BNC connectors.
2. What NIC (10/100/1000) is supplied to connect to a LAN router for network viewing?
   The DVR has a 100MB network card
3. Is there provision to install a SATA/IDE DVDROM drive?
   There is a USB port is you want to use an externa, DVD drive to export video.
4. What frame rate when recording ie 120pps/8 = 15pps per channel?
   You are correct. All iDVRs support 120 frames per second recording. So for an 8 channel DVR, that is 15FPS per camera.
5. I have already an installed security camera system connected to a DVR H.264, can I replace my DVR with the iDVR-E8, by connecting all my existing cameras to it? My camera are not IP cameras. They are 1/3'Sony CCD IR cameras.
   Yes, you can use your existing CCTV cameras as long as they use either a BNC or RCA type of connection.
6. I am an Australian Cumstomer , will you post to me./
   Yes, we can ship to Australia.
7. Is software supplied for internet access and iPhone 3Gs viewing?
   Yes the remote viewing software is supplied for both remote computer access as well as 3G mobile phone viewing.

Please let us know if we can help further.

A customer contacted CCTV Camera Pros with the following questions:

I wanted to see if your company can assist me with my security camera & DVR needs. Here is what I'm looking for:

I would like to have 5 cameras connected to a DVR for recording. In addition to remotely monitoring the cameras via the Internet and the local network, I would also like to monitor the cameras from iPhone using cell phone coverage, ie. 3G, Edge.

Is this setup possible? If so, would you please respond to this email at your earliest convenience.

CCTV Camera Pros response:

Yes this is possible using either our iDVR stand alone DVRs or Geovision PC based DVRs. They are both great solutions and both offer remote viewing using the iPhone as well as a laptop or desktop PC. The Geovision system is higher end with a very nice native iPhone app, GV-iView, for camera viewing. The iDVR is a more economical solution where you access the cameras from the safari web browser for iPhone access. Here are links to the two different DVRs:

http://www.cctvcamerapros.com/H264-Stand-Alone-DVRs-s/358.htm

http://www.cctvcamerapros.com/Geovision-DVR-Computers-Geovision-Surveillance-DVRs-s/60.htm

Here are the setup instructions for the GV-iView iPhone app for Geovision:

http://www.cctvcamerapros.com/Geovision-iPhone-Application-GV-iView-Setup-s/329.htm

Either of these systems can be used with any CCTV camera on our website:

http://www.cctvcamerapros.com/CCTV-Security-Cameras-s/50.htm

Please let us know if you have any other questions or would like to receive a free quote.

Sincerely.
-Mike

Please, I'm new in the DVR surveillance topic and need help to set up my Astak 4 cameras DVR with my Thomson Speedtouch 780 WL modem, in my home. I have a DSL internet connection. I want to see the cameras from the internet and from my Iphone. I use the dvr cd setup but this do not explain how to be connected to my modem model. I don't know if I need a router, because I think the Speedtouch is modem and router too. I can connect my laptop and Iphone via wireless to the modem. I have dynamic ip on my pc and setup dyndns to find an ip name. Does anyone know how to connect this items?
Thanks for the help!!