Security Camera & Surveillance System Support Forum Tag: remote surveillance

Security Camera & Surveillance System Support Forum Tag: remote surveillance - Recent Topics http://videos.cctvcamerapros.com/support/ Security Camera & Surveillance System Support Forum en Thu, 09 Sep 2010 14:24:18 +0000 Mike on "Accessing DVR and Cameras from Android Cell Phone" http://videos.cctvcamerapros.com/support/topic/accessing-dvr-and-cameras-from-android-cell-phone#post-1140 Sat, 01 May 2010 17:51:00 +0000 Mike 1140@http://videos.cctvcamerapros.com/support/ A customer emailed us asking how to setup CCTV Camera Pros <a href="http://www.cctvcamerapros.com/H264-Stand-Alone-DVRs-s/358.htm">iDVR</a> for remote video surveillance viewing from a Google Android cell phone. Here is CCTV Camera Pros response: Thank You for contacting CCTV Camera Pros, please watch the setup and demonstration video here: <a href="http://www.cctvcamerapros.com/H264-Stand-Alone-DVRs-s/358.htm#Android-Mobile-Phone-Remote-Video-Surveillance">iDVR remote camera viewing setup for Android mobile phones</a>. If you have any further questions, please call or email us: <a href="mailto:info@cctvcamerapros.com">info@cctvcamerapros.com</a> or 888-849-2288. Thank You. Mike on "Remote Internet Viewable Surveillance System" http://videos.cctvcamerapros.com/support/topic/remote-internet-viewable-surveillance-system#post-129 Mon, 19 Oct 2009 11:36:58 +0000 Mike 129@http://videos.cctvcamerapros.com/support/ A customer recently contacted us with the following pre-sales questions while planning a <a href="http://www.cctvcamerapros.com/">surveillance system</a>: We are seeking to purchase a system with the following parameters: 1. Remote viewable 2. High quality - but balanced against bandwidth 3. Initially 4 indoor and 4 outdoor cameras, expandable to 16, all hardwired 4. Area coverage approximately 4 acres 5. Not geovision or pc server based. Please advise if an nvr has any benefits when the system is primarily for live viewing eg does it have a purpose in throttling back the bandwidth in multiple cameras? Or is it principally a high end storage media? 6. Assume no existing network cabling to piggyback on 7. Assume wireless not suitable 8. Remote PTZ capabilities needed Not looking for a quote but some direction to start developing our system. Email preferred initially, then we can talk. This is a serious inquiry. CCTV Camera Pros responded with the following information: Thank You for contacting CCTV Camera Pros and for the opportunity to earn your business. See answers to your questions below: 1. Remote viewable Both of these recorders are remote viewable. One is a DVR and one is an NVR: <a href="http://www.cctvcamerapros.com/Surveillance-DVRs-JPEG-s/93.htm" rel="nofollow">http://www.cctvcamerapros.com/Surveillance-DVRs-JPEG-s/93.htm</a> <a href="http://www.cctvcamerapros.com/Network-Video-Recorder-s/299.htm" rel="nofollow">http://www.cctvcamerapros.com/Network-Video-Recorder-s/299.htm</a> 2. High quality - but balanced against bandwidth The NVR will give you higher overall quality and yes you can throttle the bandwidth of each camera for remote viewing. The DVR does not allow you to throttle. 3. Initially 4 indoor and 4 outdoor cameras, expandable to 16, all hardwired If you are more interested in the IP based system (NVR), then please take a look at these IP cameras: <a href="http://www.cctvcamerapros.com/IP-Network-Camera-p/zavio-f210a.htm" rel="nofollow">http://www.cctvcamerapros.com/IP-Network-Camera-p/zavio-f210a.htm</a> <a href="http://www.cctvcamerapros.com/Outdoor-Infrared-IP-Camera-p/zavio-f521e.htm" rel="nofollow">http://www.cctvcamerapros.com/Outdoor-Infrared-IP-Camera-p/zavio-f521e.htm</a> <a href="http://www.cctvcamerapros.com/IP-PTZ-Camera-p/ip-v97111.htm" rel="nofollow">http://www.cctvcamerapros.com/IP-PTZ-Camera-p/ip-v97111.htm</a> <a href="http://www.cctvcamerapros.com/Outdoor-IP-PTZ-Camera-p/ip-v97151.htm" rel="nofollow">http://www.cctvcamerapros.com/Outdoor-IP-PTZ-Camera-p/ip-v97151.htm</a> If you are more interested in the analog CCTV camera system, then take a look at these CCTV cameras: <a href="http://www.cctvcamerapros.com/Varifocal-Dome-Camera-p/dpro-460vf9.htm" rel="nofollow">http://www.cctvcamerapros.com/Varifocal-Dome-Camera-p/dpro-460vf9.htm</a> <a href="http://www.cctvcamerapros.com/IR-Security-Camera-p/bipro-540l4.htm" rel="nofollow">http://www.cctvcamerapros.com/IR-Security-Camera-p/bipro-540l4.htm</a> <a href="http://www.cctvcamerapros.com/PTZ-CCTV-Camera-p/ptz-9480x10.htm" rel="nofollow">http://www.cctvcamerapros.com/PTZ-CCTV-Camera-p/ptz-9480x10.htm</a> <a href="http://www.cctvcamerapros.com/Outdoor-PTZ-Security-Camera-p/ptz-w470a.htm" rel="nofollow">http://www.cctvcamerapros.com/Outdoor-PTZ-Security-Camera-p/ptz-w470a.htm</a> 4. Area coverage approximately 4 acres 5. Not Geovision or NUUO pc server based. Please advise if an NVR has any benefits when the system is primarily for live viewing eg does it have a purpose in throttling back the bandwidth in multiple cameras? Or is it principally a high end storage media? We do highly recommend our NUUO PC based DVR, but we understand that some customers do not want a windows based system so we have our stand alone DVR and NVR solutions mentioned above. The main advantage of an NVR is that it uses IP cameras which are 100% digital so picture quality is better. Also it can support megapixel resolution cameras, while CCTV DVRs can only support up to 704 x 480 resolution (also known as D1 resolution). If you change your mind and consider a PC based system, please check out these videos: <a href="http://www.cctvcamerapros.com/NUUO-Surveillance-Systems-s/296.htm#videos" rel="nofollow">http://www.cctvcamerapros.com/NUUO-Surveillance-Systems-s/296.htm#videos</a> 6. Assume no existing network cabling to piggyback on This is fine for either solution. The CCTV system will use Siamese coax cable like this: <a href="http://www.cctvcamerapros.com/RG59-Siamese-CCTV-Cable-s/259.htm" rel="nofollow">http://www.cctvcamerapros.com/RG59-Siamese-CCTV-Cable-s/259.htm</a> <a href="http://www.cctvcamerapros.com/CCTV-Security-Camera-Cables-s/258.htm" rel="nofollow">http://www.cctvcamerapros.com/CCTV-Security-Camera-Cables-s/258.htm</a> The IP system will use CAT-5 like this: <a href="http://www.cctvcamerapros.com/CAT5E-Patch-Cable-p/cat5e-100.htm" rel="nofollow">http://www.cctvcamerapros.com/CAT5E-Patch-Cable-p/cat5e-100.htm</a> <a href="http://www.cctvcamerapros.com/CCTV-Equipment-Cable-p/cat-5-cable-1.htm" rel="nofollow">http://www.cctvcamerapros.com/CCTV-Equipment-Cable-p/cat-5-cable-1.htm</a> 7. Assume wireless not suitable 8. Remote PTZ capabilities needed Either system can support PTZ controls. The PTZ controls on the IP based NVR and IP cameras are easier to setup and to use. Also the remote controlling of PTZs on the IP camera system is much smoother and better responding. Please let us know if we can help further. Sincerely. -Mike MALCOLM on "HTTP vs HTTPS" http://videos.cctvcamerapros.com/support/topic/http-vs-https#post-123 Wed, 07 Oct 2009 14:22:13 +0000 MALCOLM 123@http://videos.cctvcamerapros.com/support/ Can I make my GV800 use https rather than http for remote viewing? This is required by a third party that I am associated with. Mike on "NUUO Remote PTZ Camera Joystick Controls" http://videos.cctvcamerapros.com/support/topic/nuuo-remote-ptz-camera-joystick-controls#post-122 Mon, 05 Oct 2009 16:45:45 +0000 Mike 122@http://videos.cctvcamerapros.com/support/ A customer contacted us today with the following question: I would like to install a 16 channel IP camera system using <a href="http://www.cctvcamerapros.com/NUUO-IP-Camera-Software-s/297.htm">NUUO IP camera software</a>. I want all of the cameras to be <a href="http://www.cctvcamerapros.com/PTZ-Security-Cameras-s/45.htm">PTZ cameras</a>. I understand that I can control these cameras from remotely over the network or internet using the on screen controls build into the Internet explorer user interface, but we were wondering if you can use a joystick from the remote PCs to control the PTZ cameras. CCTV Camera Pros contacted <a href="http://www.cctvcamerapros.com/NUUO-Surveillance-Systems-s/296.htm">NUUO surveillance</a> support and they told us that starting with NUUO 3.2 software, that it is possible to control PTZ cameras from remote PCs. Greg on "Mpeg4 9ch setup Need help" http://videos.cctvcamerapros.com/support/topic/mpeg4-9ch-setup-need-help#post-62 Sat, 15 Aug 2009 20:13:39 +0000 Greg 62@http://videos.cctvcamerapros.com/support/ Hi i'm using a DSL modem (thompson speedtouch) wich ip is 10.0.0.138 to conect to the modem and that modem conect to a Linksys router (wi-fi) Linksys WRT310N with an ip of 192.168.1.1 and from the router i have two two other pc hooked up plus my Mpeg4 DVR which ip is 192.168.1.104 the computer which i'm working with, i have put an static Ip for it and it is 192.168.1.101 and the Mpeg4 DVR i put static IP to and its 192.168.1.104 i want to put my cameras so i can see it from home any help please i have made port forwarding but when conecting from webbrowser on my local network it brings me to the router. the hostname is capriecam.dyndns.org Please help Mike on "Wireless IP Camera System Questions" http://videos.cctvcamerapros.com/support/topic/wireless-ip-camera-system-questions#post-71 Tue, 18 Aug 2009 16:24:45 +0000 Mike 71@http://videos.cctvcamerapros.com/support/ We were recently contacted by a customer with the following questions: My name is Danny and I am part of the student government at Indiana University. We are working on implementing a system that would allow any student to go onto the internet and be able to get a live feed of the work-out facilities that we have. We feel this would be extremely useful for our students because often the basketball courts and weight-training areas fill up around peak hours, creating a backlog of people waiting to use machines or to get on courts. By having a camera system, students would be able to check how busy the facilities are before they decide to go, saving students time and freeing up the facilities. I’ve been doing some research on potential solutions. Based on what I’ve seen, it seems to me that purchasing multiple wireless IP network cameras would fit our needs. We have a secure wireless network that covers the campus, so it would be much easier to utilize the Wi-Fi than to run Ethernet cables along the walls. However, there are a few things that I don’t understand: <ol type="1"><li>How do you connect these cameras to the wireless network?</li><li>Does each camera have its own IP address that we could set up a link for online? How would we go about doing so?</li><li>Can multiple users view the same camera feed simultaneously?</li><li>How difficult are the cameras to install? Are there any special steps that we would need to be aware of?</li><li>What do you think about the feasibility of our project?</li><li>Do you have a ballpark price estimate for everything we would need?</li><li>Is this even the best way to go about implementing such a system, or are there other setups that you feel would be better?</li> </ol> Please let us know what you think! Best Regards, Danny Mike on "NUUO Multiple System View Question" http://videos.cctvcamerapros.com/support/topic/nuuo-multiple-system-view-question#post-58 Thu, 13 Aug 2009 16:01:50 +0000 Mike 58@http://videos.cctvcamerapros.com/support/ NUUO Support, We have a customer that has an existing PC based NUUO DVR with CCTV cameras. The customer has two other locations that he want to add cameras to. He is thinking that he wants to use IP cameras at the two additional locations along with <a href="http://www.cctvcamerapros.com/Network-Video-Recorder-p/nuuo-nv-2040.htm">4 channel NUUO miniNVRs</a>. The question is can he use the central monitoring software included with the NUUO NVR/DVR software to view cameras on both the <a href="http://www.cctvcamerapros.com/Network-Video-Recorder-s/299.htm">stand alone NVRs</a> as well as the PC based DVR? Thank You. -Mike Mike on "Security Viewing with iPhone for Alzheimer's Patient" http://videos.cctvcamerapros.com/support/topic/security-viewing-with-iphone-for-alzheimers-patient#post-33 Tue, 28 Jul 2009 02:04:11 +0000 Mike 33@http://videos.cctvcamerapros.com/support/ A customer email me today and asked the folowing: >>>>>>>>> I need to be able to use my iphone as a remote viewing to be able to look in on my father at home who has Alzheimer's. Please tell me how much and what I need to do to set this up. I would like to get started asap. <<<<<<<<< Here is my reply: Dear Customer, Thank You for contacting CCTV Camera Pros. Geovision recently released a beta version of their iPhone viewer. The next release of their software will support the full release and support for iPhone remote viewing. You can read more about complete surveillance systems using Geovision here: <a href="http://www.cctvcamerapros.com/Geovision-Camera-Systems-s/26.htm" rel="nofollow">http://www.cctvcamerapros.com/Geovision-Camera-Systems-s/26.htm</a> You can read about the new iPhone software setup here: <a href="http://www.cctvcamerapros.com/Geovision-iPhone-Application-GV-iView-Setup-s/329.htm" rel="nofollow">http://www.cctvcamerapros.com/Geovision-iPhone-Application-GV-iView-Setup-s/329.htm</a> We can provide you with a custom quote based on the # of cameras that you need. Please let us know how many indoor and outdoor cameras you require. If you would like to speak on the phone, please call me tomorrow between 10:00 am and 6:00 pm est. 888-849-2288, ext 86. Also, please let us know if you need anything else. Sincerely. -Mike Haldas CCTV Camera Pros - A US Veteran Owned Business Home, Business, and Government Video Surveillance Systems Federal Supplier Cage Code: 4VTG3 Toll Free: 888-849-2288 <a href="http://www.cctvcamerapros.com/" rel="nofollow">http://www.cctvcamerapros.com/</a> Helpful Links ========= About Us: <a href="http://www.cctvcamerapros.com/aboutus.asp" rel="nofollow">http://www.cctvcamerapros.com/aboutus.asp</a> Support: <a href="http://www.cctvcamerapros.com/Surveillance-Knowledge-Base-s/57.htm" rel="nofollow">http://www.cctvcamerapros.com/Surveillance-Knowledge-Base-s/57.htm</a> Request a Quote: <a href="http://www.cctvcamerapros.com/surveillance-system-quote-s/100.htm" rel="nofollow">http://www.cctvcamerapros.com/surveillance-system-quote-s/100.htm</a> Installers Wanted: <a href="http://www.cctvcamerapros.com/CCTV-Installers-Wanted-s/102.htm" rel="nofollow">http://www.cctvcamerapros.com/CCTV-Installers-Wanted-s/102.htm</a> Follow us on Twitter: <a href="http://twitter.com/cctvcamerapros" rel="nofollow">http://twitter.com/cctvcamerapros</a> Follow us on Facebook: <a href="http://www.cctvcamerapros.com/facebook" rel="nofollow">http://www.cctvcamerapros.com/facebook</a> admin on "Day Care Surveillance System" http://videos.cctvcamerapros.com/support/topic/day-care-surveillance-system#post-31 Sun, 26 Jul 2009 14:24:46 +0000 admin 31@http://videos.cctvcamerapros.com/support/ A potential customer contacted CCTV Camera Pros with the following inquiry: We are looking to set up a day care but we want parents to access the camera system remotely with password protection. What would we need to accomplish that we are looking at a 4 or 5 camera setup. Mike on "Geovision Blackberry Support and Setup Instructions" http://videos.cctvcamerapros.com/support/topic/geovision-blackberry-support-and-setup-instructions#post-13 Thu, 16 Jul 2009 19:17:52 +0000 Mike 13@http://videos.cctvcamerapros.com/support/ A customer contacted us recently looking for a surveillance system that supported remote Internet viewing through through a computer as well as a Blackberry. Although NUUO is scheduled to support Blackberry access in October of 2009, as of right now, Geovision is the best choice. Customer's can buy <a href="http://www.cctvcamerapros.com/Geovision-DVR-Cards-s/27.htm">Geovision DVR cards</a> if they want to build their own system: <a href="http://www.cctvcamerapros.com/Geovision-DVR-Cards-s/27.htm" rel="nofollow">http://www.cctvcamerapros.com/Geovision-DVR-Cards-s/27.htm</a> or CCTV Camera Pros build complete <a href="http://www.cctvcamerapros.com/Geovision-Camera-Systems-s/26.htm">Geovision surveillance camera systems</a>: <a href="http://www.cctvcamerapros.com/Geovision-Camera-Systems-s/26.htm" rel="nofollow">http://www.cctvcamerapros.com/Geovision-Camera-Systems-s/26.htm</a> <a href="http://www.cctvcamerapros.com/Geovision-DVR-Computers-Geovision-Surveillance-DVRs-s/60.htm" rel="nofollow">http://www.cctvcamerapros.com/Geovision-DVR-Computers-Geovision-Surveillance-DVRs-s/60.htm</a> Below are the setup instructions for the Blackberry remote camera access using Geovision. Geovision Blackberry Access Setup The Geovision software CD included with Geovision DVR cards and Geovision IP camera software includes a program on it called BBView. BBview is the blackberry application that needs to be installed. To install BBview, please follow these steps: <ol> <li> Unzip BBView.zip </li> <li> Browse BBView folder which you have just unzipped, double-click and run Setup </li> <li> Proceed in each step. Select installation path and select Next to continue </li> <li> Proceed until installation has finished </li> <li> Connect your BlackBerry via USB to your computer and launch BlackBerry Desktop Manager </li> <li>In the menu, select Application Loader, which will display all the applications currently loaded on your Blackberry </li> <li>Locate Add button above the applications, click on the button to bring up add application dialog box </li> <li>Navigate to the folder as selected in Step 4. By default, the path is C:\program files\geovision\bbview. Locate the file in the folder with .alx extension </li> <li>Choose OK and this application will appear in the list along with the other software installed previously 3 </li> <li>Once all desired applications have been introduced into the application loader, verify that each of the application has a check mark next to them. </li> <li>Click Next which appears below the list of applications </li> <li>BlackBerry Desktop Manager will perform synchronization and your BlackBerry may restart Upon rebooting, GeoVision BBView should appear on the applications screen of your device </li> </ol> Connecting the Blackberry to GeoVision DVR To connect your BlackBerry phone to GV-DVR, follow these steps: <ol> <li>To activate TCP/IP connection on your BlackBerry, check with your phone service provider for the correct APN (Access Point Name) and configure the APN on your phone. (e.g. go to Options and TCP) For example, T-mobile APN is wap.voicestream.com No username/password is neede </li> <li>To connect to GV-DVR, select BBView application installed on your device (normally on Blackberry desktop) </li> <li>Select Create Live Connection. In the login screen, enter the IP address, port number, username and password used by GV-DVR. The default port number is 8866. Select Connect to initiate connection </li> </ol>