It is what I am looking for. Thank you very much.

Hi.

I just wanted to know if anyone can help. I have a Vesco stand alone 8 channel Dvr system, i connected the dvr to my modem and setup the dhcp ip then back to static on the dvr, i can access the camera on my browser in the store however if i go out off the store network i cannot access dvr ip?

will i be able to use hamachi to solve this problem if so, please advise on how

Hello,

Please see the below instructions for the instructions on how to Port Forward using a Linksys router with DD-WRT firmware.

1.) Log in to your Linksys router by typing http://192.168.1.1 into your web browser. [By default Username: root Password: admin]

2.) Click the NAT/Qos Tab > Port Forwarding

3.) Fill In the following:

Application: This can be anything. Does not matter.
Port From: The Port # of the DVR/Camera
Protocol: Both
Port To: Same Port as Port From

Check the Enable Box.

4.) Save the settings and then Apply Settings.

5.) Now make sure the port is open http://videos.cctvcamerapros.com/check-open-port-forwarding-tool

NOTE: If the port is open you will use the Remote IP Address you get from the port checker tool. However you will need to type it in as follows via web browser http://ipaddress:port number, [eg. if your ip address is 74.96.36.98 and your port is 8000 than it should look like this when you type it into your web browser http://74.96.36.98:8000.

Please let us know if you have any questions

Hello,

Please see below setup instructions on how to setup Port Forwarding on a ZyXEL Router.

1.) Open a web browser and type in http://192.168.1.1

2.) It will prompt you for the username and password. By default Username: admin Password: 1234

3.) Now Click on the NAT link.

4.)There should be a dot in the SUA Only setting. If this isn't the case, you can not setup port forwarding without making a major change to your network. I wouldn't advise changing this unless you know what you are doing. Alright, if there is a dot in the SUA Only setting, go ahead and click Edit Details.

5.) Now fill in the following info:

Start Port: The port # of your Camera/DVR
End Port: Same as start port
IP Address: The LAN [internal IP address] IP address for your Camera/DVR

6.) When you're finished, click Save near the bottom of the screen to save your changes

7.) Now make sure the port is open with the following open port forwarding checker tool: http://videos.cctvcamerapros.com/check-open-port-forwarding-tool

NOTE: If the port is open you will use the Remote IP Address you get from the open port tool that you used above. However you will need to type it in as follows via web browser http://ipaddress:port number, eg. if your ip address is 74.96.36.98 than it should look like this when you type it into your web browser http://74.96.36.98:8000.

1.) Log into Comcast router by typing http://10.1.10.1 in your web browser. [ By default the Username: cusadmin Password: highspeed]

2.) Once you are logged into the Comcast router go to Firewall > Port Configuration > Press "Add New" Button

2a.) Fill in the following:

Application Name: Whatever you like.
Port Range: Port number of DVR /camera [If you have multiple DVR/cameras you will need to make a separate rule for each camera. Each device will need a unique port number. Cannot have multiple devices with the same port number]
Protocol: Both
IP Address: The IP address of your DVR / Camera

NOTE: If your DVR/Camera is using port 80 you will want to change this to another port since Comcast does not like port 80.

Apply settings.

3.) Now make sure the port is open http://videos.cctvcamerapros.com/check-open-port-forwarding-tool

NOTE: If the port is open you will use the Remote IP Address you get from the check open port tool. However you will need to type it in as follows via web browser http://ipaddress:port number, [eg. if your ip address is 74.96.36.98 and your port is 8000 than it should look like this when you type it into your web browser http://74.96.36.98:8000.

Hi All,
I had the same problem with the Admin and password on remote access. The solution was to open ALL the ports on the router that the DVR uses not just the sign on ( usually 80 ). On my DVR the ports were in the ranfe 3356 to 3360 ). That done all worked fine.

Hope it works for some of you guys.
Lancelot.

Hi everybody,

my problem is quite similar.
Sometimes I'm able to login from internet to my DVR and in other not!
The message is always frustrating: Login .... Failed!!!

Can you help me please?
Are you aware of any new version of the OCXdvr_cab i.e. bugfixing these kind of problem?

Many thanks
Diego

UPDATE: There is now a native Android app that is available to download for free that works with our iDVR-E series video surveillance DVRs. You can download it here:

https://market.android.com/details?id=com.pinetron.TouchCMS

Hi,everyone, I am Sunny. Re. the problem you mentioned above, pls find the following for your reference.
1. Pls click ”enter into system”, ”system collocating” “ edit DVR list”, double-click DVRhost, check the users’s name and password whether match to this DVRhost. If it does not match to DVRhost, pls use already account name and password of DVRhost to login, otherwise turn to next

2. Pls check whether this user has popedom of “remote visit”, otherwise pls change the user or open the popedom of “remote visit” for this user.

I have the same problem too. When I enter the DVR local IP, it prompt you to login. I entered my default username (ADMIN) and password (888888) still failed to login.

When I enter the WAN IP, it prompt me to login. Again, I entered the default username (ADMIN) and password (888888) still failed to login.

I really do believe that I have set-up my network and port forwarding correctly because the login prompt always comes out but for some reason the default login information is not working.

I really need any help because my customer is already pissed. Can anyone help me pleaseee!!!!

I have the same problem too. When I enter the DVR local IP, it prompt you to login. I entered my default username (ADMIN) and password (888888) still failed to login.

When I enter the WAN IP, it prompt me to login. Again, I entered the default username (ADMIN) and password (888888) still failed to login.

I really do believe that I have set-up my network and port forwarding correctly because the login prompt always comes out but for some reason the default login information is not working.

I really need any help because my customer is already pissed. Can anyone help me pleaseee!!!!

Hi, I have a smilar problem with setting up my DVR, its a Netfocus DVR. It is working very well on its own, but I need to set it up to view over the net & on my ipad. Is there anyone out there that can assist?
Thanks
Gino

The same problem for me please help. And thank you Aklams for posting the question

andy25i,

1 camera = 1 channel. The maximum number of cameras you can view is 128.

Thanks James

what is camera channels? what is the maximum number of camera i can use in 128 channel?

Hi,

Anyone knows how to do remote viewing setting for a D-Link DCS920 on a TL-Mr3220 using 3G network?
I have tried setting the TL-MR3220 port forwarding using port 800. Set the static ip address for DCS-920 and the port number 800.
Gotten the ip address and added :800 but it did not work.
I can view the router from remote but not the camera.
Everything is viewable within the wireless network but not remote.
Please advise.

Hello Chucky,

If you have two separate GeoVision DVR's on the same network you must change the http port so they are different as well. By deafault the GeoVisions http port is set to 80. On one of the machines you will need to change it to something different like 81. Once you do this , in the GV-iVIEW App you will need to type in the ip address:81 for the port number. Also in the port field below type in the Mobile port 8866 or 8867 depending on the DVR.

I hope this helps.

Thanks James

hai.. i have a problem..
how if we have 2 card and we want to remote those card with gv ivew ?

i try first card port mobile : 8866
and the second card port mobile : 8867

but the result in iphone just show first card only..
i try change port in gv ivew to 8867 , the result still to firs card which the port 8866... pliss help me sir..

tanks

Both the RPB and Live View are working on my Laptop as well from another internet site. Thank You JC for all your help.

CAN ANYONE HELP? PLEASE
ITS URGENT!!
I MANAGE TO LOGIN FROM MY LAPTOP BUT IT REPORTS 'LOGIN FAILED' AND 'NETWORK - FAIL' AND DISPLAYS INTERFACE WITH BLANK SCREENS. IT WORKS ON MY PC, BUT ON MY LAPTOP IT DOESNT!! AND I MUST FIX IT FAST BECAUSE ITS MY BOSS' LAPTOP!!

PLEASE HELP!!!

THANX!!!

I have resolved the issue with the GViView and both the live view and the RPB are working fine. Now all I will need to do is take my laptop to an off site location and see if it will work as it will not do so on the home network. The problem with the iPhone viewer required the port number to be listed at the end of the IP on the GViView and as for the RPB I had to do a server update on the GeoVision program.

How many simultaneous viewers can Geovisions System support using Internet Explorer web browser viewing?

For Geovision systems, the number of remote views is based upon the number of camera channels being viewed.
Geovision can output a maximum of 125 channels simultaneously.

So for example, if you have 5 cameras being accessed at the same time for all users, the Geovision system can support 25 simultaneous users.

This goes for Geovision DVR cards as well as GV-NVR IP camera software.

All the ports required are open and port 80 had to be changed as my ISP has it blocked. The port I am using is open an set accordingly on all aspects. The ports were checked with open port check tool.

hvss@optonline.net,

Are the ports showing open?

Since nothing seemed to work I shut down the computer and removed the hardware and did a destructive recovery of my PC which brought the system back to factory. Installed all updates, the GeoVision GV600 DVR card and all required software (v8.4) and set the system up as required. I can not log in from my laptop through the Internet Provider IP but can do so through my wireless network IP (this has only been done from home). My GViView for live view through 3G I get login failed. The remote playback I can log in but when I play back a stream I get flashes of green and white light no image.
The operating system on my PC is XP with SP3.

hvss@optonlone.net,

Are all of the ports showing open? Including the one that you changed?

Also if you changed the http port from 80 to say 8000. You will have to type in http://ipaddress:8000. Make sure you type in http:// before the ip address and than :port numeber you changed the http port to.

I hope this helps

Thanks James

I did that and for some reason port 80 is closed so I changed it and adjusted the settings on all programs to match. Still no luck in establishing a connection.

hvss@optonlone.net,

Make sure the following ports are open.

80
4550
5550
5511
8866

You can use this tool to see if they are open or closed. http://videos.cctvcamerapros.com/check-open-port-forwarding-tool

Thanks James

I updated from 8.3 to 8.4 as suggested and now I can not log on from either my laptop or my iPhone. All the settings are the same and am now at a total loss.

hvss@optonline.net,

I know there was some issues with 8.3 software and the iphone live viewing. You should upgrade to the new 8.4.0.1 software.

Thanks James

hvss@optonline.net,

I know there was some issues with 8.3 software and the iphone live viewing. You should upgrade to the new 8.4.0.1 software.

Thanks James

I have a Verizon iPhone 4 and GeoVision V8.3 and installed the GViView on my phone. I followed the set up to the letter and can only get the RPB to work. The DVR looks like it is going to log in and I get 8 blue screens where the images should be and after a few seconds it says login failed. I have no problem with my remote view on my laptop from other locations and am wondering if it is an issue with the GViView. If I use the IP address to my WAN while in range of the network I can get the DVR to work. I'm stuck any suggestions would be appreciated.

CCTV Camera Pros Recently had a customer call with the following questions.

Question:

1. How many sites can you setup with the NUUO Remote Live Viewer?

2. Can you set up multiple monitors?

3. If so what is the maximum amount of monitors and how many cameras can be on each monitor?

Answer:

1. Remote Live Viewer doesn’t count the number of servers , It counts the number of camera channels connected. It can stream 128 total channels with two monitors. 64 channels per monitor.

2. You can you use multiple monitors. Two for live view and one for playback.

3. You can live view 64 channels per monitor.

Hi James. Tks for the help. I tried with port 8080 and it did work. In fact, I had already tried earlier and it did not work. However, as you were very positive about Iview working with other ports other than 80, I started thinking about what I was doing wrong and I sudenlly realized I had forgotten a very basic point: to include the port after my IP on Iview. In short, for the benefit of whoever might bump into the same problem:
OO GEOVISION: go to Webserver Setup -> HTTP Port and write 8080 (or other).
On your Router: unblock this port on your Firewall (if it is blocked); it might be necessary to route WAN traffic on port 8080 to you PC IP (LAN traffic), if you have a router.
On your Iphone: on the IP field -> write your IP (ou a domain acquired with DynDns, e.g)followed by ":8080"; for example: 186.034.126:8080 or johnsmith.home.dyndns.org:8080
It worked perfectly for me!!
Tks for the help.

Hello Helano,

Yes you can change the http port from 80 to any available port such as 8000 or 8080.

Please let me know if you have any questions.

Thanks James

Hi everyone. I have a GV-800 card on my PC and I want to use an IPhone4 with GV-iview to monitor my home cameras. The problem is that my ISP blocks port 80 and it seems that Iview only works if that port is available, because I always get a message saying the program is not able to connect to GV-800. I have followed all the instructions to config the board and teste it by taking the PC to a friend's house who uses a different ISP and I was able to see the cameras on my Iphone. Is there any way to get iview working with another port? Tks in advance for the help.

RoddyJoff,

I am sorry but CCTV Camera Pros does not carry AVtech DVRs. If it ends up not working out for you, you may want to check out our iDVR which is one of the best DVRs on the market for remote Internet viewing, including iPhone, Android, and iPad:

http://www.cctvcamerapros.com/H264-Stand-Alone-DVRs-s/358.htm

As another alternative choice, you can use this 4 channel network video server as an add-on to any DVR to enable remote camera viewing from PC and mobile cell phones:

http://www.cctvcamerapros.com/Geovision-Network-Video-Server-p/gv-vs04h.htm

Please let us know if we can help further.

Hello.

I wonder if anyone is able to help me. I have an Avtech AVC796 DVR which works perfectly as a standalone unit. However, when I connect to it over my local network I am unable to login.

At the welcome screen I use username ADMIN (uppercase) plus my password that has been set on the box and which I successfully use locally. Then, having entered the verification code (again, using uppercase when displayed) the login fails with the message:

ERROR: Authentication error.

I hope it is a relatively easy fix - next up will be remote access over the internet followed by EagleEyes, but one step at a time!

Kind regards,

Dave.

show some live viedo

Hello everyone. I have a geovision dvr connected to my home network and I can access it just fine from my iphone 4 , with the gv-iview app. when i try to use the app on my iphone outside my network using at&t 3g, i can only get the recorded view portion to work. When i select the live view (dvr) using the required same ip address it starts to go to the six camera split screen page, but it is all black and only shows dvr and record button for a breif moment then it crashes and the app clodes completly. I have all the required ports open, 8866. 80, 5511, etc. I have checked them using the open port tool. The only thing that seems wierd is I cant port forward port 80 to my netgear router. It says it is already being us by other configurations. But the port checker tool says its open. And like i said the app does work with recorded view, just not live view. The geovision capture card is 1480 ver. 8.3.4, and my iphone app is Gv-iView v2.1.1. Do you know how to correct this problem. I see it over and over again on support forumns and I have tried many of the tips I found on the forumns. Let me know if you have a solution. Thanks

Hello Bowes45,

The user name is ADMIN (All upper case)
Password is 1234

Please let us know if you have any questions.

Thanks James

cmspro defalt password hrlp

cmspro defalt password

CCTV Camera Pros recently had a customer inquire with the following questions related to NUUO surveillance systems:

1. If they decide to go with all IP cameras, what are the live view scenarios that we can expect with such a high bandwidth load from that many cameras?

Here is a calculator you can use to calculate Bandwidth , HDD Space and recommended Processor http://support.nuuo.com/calculator/

* The minimum hardware required to run NUUO IP camera software depends mainly on the number of cameras and their video settings.
* The calculator is for NUUO IP+(NVR), NUUO SCB Series(DVR), NUUO Hybrid solution, or NUUO NVR.
* NUUO products support Windows 2003 32-bit and Windows XP 32-bit.
* All products also support Windows Vista 32-bit, except SCB-5000 Series and SCB-4016.
* The default bitrate for audio is 48 Kbps.
* Using network drives for recording is NOT recommended. It is recommended to directly attach a hard drive instead of using network drives.
* Minimum bandwitdh is the least amount of network capacity required for data streaming over LAN or internet. Please reserve 40% or more bandwidth to guarantee stable connection and good remote viewing quality. For instance, 0.8 Mbps (or 800 Kbps) of streaming data works fine with a 2 Mbps upload network connection but not with a 1 Mbps upload network connection.
* All the testing video streams are set to normal qualities.
* NVRmini bandwidth limits
o NV2020 has a maximum bandwidth limit of 20 Mbps.
o NV2040 has a maximum bandwidth limit of 20 Mbps.
o NV4080 has a maximum bandwidth limit of 30 Mbps.
o NV4016 has a maximum bandwidth limit of 22 Mbps.
* It is required that a dedicated graphics card be installed. Please see also our hardware compatibility list.

2. They want to be able to record all of the cameras as well. Some of them will be on full time record and some will be on motion recording. Would they be better off with 2 DVR’s to give them a longer playback time frame?

If they are going over 32 cameras I would recommend to separate units. Also refer to calculator above for estimate on HDD recommendation.

3. If they have 2 DVR’s, using the NUUO system, will they be linked?

You can use the client software that comes with the NUUO systems to view up to 64 cameras on one central station over the web or on the internal LAN. You can also review the playback using the client software.

4. What kind of Live View software comes with the NUUO system? I have only used Geovision at this point. Do they have remote playback capabilities?

You can view remotely by using the Client software that comes with all of our NUUO software or via IE web browser. Playback is supported

5. They are looking at probably 3 PTZ cameras in this system. How are those cameras controlled in the NUUO setup? Can they be controlled by the DVR software?

If they are using analog PTZ cameras they will need this piece here to integrate it with the NUUO servers http://www.cctvcamerapros.com/USB-to-RS-485-p/nuuo-scb-c08.htm

If they are using IP PTZ cameras than there is no additional hardware needed. You would just have to make sure that the camera is supported by NUUO http://support.nuuo.com/mediawiki/index.php/Supported_cameras

6. Does the NUUO system allow for multiple levels of login? They want to be able to control some of the functions at the guard station (ie – PTZ control, playback, single camera view, etc) but want to be able to lock out programming.

Yes you can create unlimited user accounts and customize user privileges per user.

After Reading this if you have any questions feel free to ask!!!

I HAVE A IPHONE TRYING TO CONNECT TO H.264 PUT IP IN AND PORT BUT CONNECTION FAILED WHAT AM I DOING WRONG

In this post I will be going over the port forward configuration setup for Belkin routers.

1.) Open a web browser like Internet Explorer or Firefox. Enter the internal IP address of your router in the address bar of your browser. By default the IP address should be set to 192.168.2.1.

2.) You should see a box prompting you for your username and password. Enter your username and password now. By default the username is admin, and the password is 1234. Click the Ok button to log in to your router.

3.) Click the NAT link near the left of the page.

4.) You should now see a new menu. In this new menu, click Port Forwarding.

5.) Click the Add button and fill in the blanks.
Private IP- Type in the ip address of the device you are trying to forward the ports for.
Type- You can leave on Both
Port Range- Type in the port # you are trying to open
Comment- You can name it whatever you like. It is for your reference.

6.) Once you have saved the settings go to http://www.yougetsignal.com/tools/open-ports/ and type in the port number that you have forwarded. Make sure it is open. If the port is closed proceed to the next step.

7.) If you have DSL for you internet service you will need to call your provider and have them bridge the modem to your Inellinet router. This is a standard process.

In this post I will be going over the port forward configuration setup for Belkin routers.

1.) Open a web browser like Internet Explorer or Firefox. Enter the internal IP address of your router in the address bar of your browser. By default the IP address should be set to 192.168.2.1

2.) You should see a box prompting you for your password. Enter your password now. By default your password is blank. Click the Submit button to log in to your router.

3.) Click the Virtual servers link near the left of the page.

4.) Enter the ip address to forward these ports to into the LAN IP Address box.

5.) Use the Protocol Type drop down box to select the protocol type of the ports you are forwarding.

6.) Enter the port to forward into the LAN Port and the Public Port boxes.

7.) Put a checkmark in the Enable checkbox.

8.) Once you have saved the settings go to http://videos.cctvcamerapros.com/check-open-port-forwarding-tool and type in the port number that you have forwarded. Make sure it is open. If the port is closed proceed to the next step.

9.) If you have DSL for you internet service you will need to call your provider and have them bridge the modem to your Belkin router. This is a standard process.

In this post I will be going over the port forward configuration setup for Verizon routers.

1.) Open a web browser like Internet Explorer or Firefox. Enter the internal IP address of your router in the address bar of your browser. By default the IP address should be set to 192.168.1.1

2.) You should see a box prompting you for your username and password. Enter your username and password now.

3.) Click "Yes" to proceed.

4.) Click the "Firewall Settings" icon, located on the middle of the top bar.

5.) Click "Port Forwarding", in the menu on the left.

6.) Click "Add", located in red near the bottom left corner. Most likely you will have to create a custom port.

7.) The "Add Port Forwarding Rule" screen appears. Click the arrows next to "Specify Address". A drop down menu appears. Select the name of the device that you want to port forward.

8.) Select the type of Protocol from the Protocol drop down menu.

9.) Change "Forward to Port" to say "Specify", then enter the device or applications port number that you need to forward.

10.) Now Click Apply.

11.) Once you have saved the settings go to http://videos.cctvcamerapros.com/check-open-port-forwarding-tool and type in the port number that you have forwarded. Make sure it is open. If the port is closed proceed to the next step.

12.) Go back into your routers interface go to Firewall Settings > Click yes to proceed > Change to Minimum Security and save the settings. Now Repeat step 10.

In this post I will be going over the port forward configuration setup for Netgear routers

1.) Open a web browser like Internet Explorer or Firefox. Enter the internal IP address of your router in the address bar of your browser. By default the IP address should be set to 192.168.0.1

2.) You should see a box prompting you for your username and password. Enter your username and password now. By default the username is admin, and the password is
password. Click the Ok button to log in to your router.

3.) Click the Port Forwarding link near the left of the page.

4.) Click the Add Custom Service button near the bottom of the page.

5.) Type in the service name. Note this can be set to anything you like. Service name is for your reference.Now enter the port into the starting and ending port slots. Last enter the server ip address.

6.) Save the settings.

7.) Once you have saved the settings go to http://videos.cctvcamerapros.com/check-open-port-forwarding-tool and type in the port number that you have forwarded. Make sure it is open. If the port is closed proceed to the next step.

8.) If you have DSL for you internet service you will need to call your provider and have them bridge the modem to the router. This is a standard process.

A customer recently contacted CCTV Camera Pros and asked the following questions related to NUUO surveillance systems:

We are planning our network bandwidth requirements for a new surveillance system. What video format does the NUUO remote viewing stream in? H.264, MPEG-4, or MJPEG?

Here is the official response that CCTV Camera Pros got from NUUO technical support:

Based on NUUO software v3.3, please see the below reference for each product model DVR card and NUUO IP camera software:

SCB-6000 and SCB-7000 DVR cards: H.264, MPEG-4 and MJPEG
SCB-5000 DVR Card: H.264, MPEG-4 and MJPEG
SCB-1000, SCB-2000 and SCB-3000 DVR cards: MPEG-4 and MJPEG
NVR / IP Camera Software: H.264, MPEG-4 and MJPEG

In this coming software version, v3.4, the remote viewing of all DVR cards will use H.264, MPEG-4, and MJPEG.

The remote live viewer of NVR uses H.264, MPEG-4, and MJPEG, the default video format is the same as the source of each network IP camera.

1- i have 3 gv 1480 cards
2- i have one iphone
3- i have one router

i can connect my 3 cards with dm-multiview.
i can't with my iphone

Card one: 8866
card two: 8867

i can just connect on my first card with my iphone?
please help

Below are step by step instructions to setup your DVR or IP Camera for remote viewing.

1.) First Make sure your DVR or IP Camera support remote viewing

2.) Second you need to obtian the ip address and the port of your DVR or IP camera. Typically you can find this under network within the system menu of your DVR or IP camera.

3.) Once you have the ip address and port info for your camera log into your router. Now click this link and find the port forwarding instructions that correspond with your routerhttp://www.cctvcamerapros.com/Internet-Surveillance-Setup-s/156.htm

4.) Now that you have the port forwarding setup, go to this web page http://videos.cctvcamerapros.com/check-open-port-forwarding-tool. Check and make sure port 80 is open.

5.) Take the ip address you get from the open port tool and type that into your web browser or Client software.

A customer contacted CCTV Camera Pros and asked the following question:

"Which app do you use for motorola droid /cctv viewing?"

CCTV Camera Pros reply:

Please take a look at our iDVR surveillance DVR which is compatible with PC, iPhone, Android, and Blackberry for remote viewing. The iDVR-PRO8 & iDVR-PRO16 DVRs are also compatible with MAC for remote camera viewing. It does not require an app to view CCTV camera from your Motorola Droid (or any Android phone). You simply access your iDVR through Droids web browser. There may be an CCTV Android app that is available in the future.

You can see the iDVR series recorders here:
http://www.cctvcamerapros.com/H264-Stand-Alone-DVRs-s/358.htm

Please let us know if you need anything else.

This surveillance forum post walks users through basic steps for setting up and trouble shooting remote viewing setup for surveillance DVRs.

Most DVR's are very similar when setting up remote viewing. The 1st step is enabling your remote viewing server. It may also be referred to as web server or webcam server. The term will vary depending on the manufacturer of the DVR that you are setting up. This step may not apply for all DVR's, I noticed this applies more with PC Based DVR's.

Once you have the web server enabled you will need to get the LAN (Local Area Network) IP Address for your DVR. If you have a PC Based DVR you can retrieve your IP Address by simply going to Start Menu > All Programs > Accessories > Command Prompt. Once you have the Command Prompt window open type in ipconfig and press enter. That will give you your ip address. For stand alone DVR's you can find your LAN ip address by logging into your router and viewing the attached devices or in the network settings in your DVR. It may not be referred to as network setup the terminology may be a bit different you may want to open up your DVR Manual to check, I promise it wont bite.

Now that you have your LAN IP Address. We are going to try to connect to the DVR locally in other words with a pc on the same network as your DVR. Some DVR's require a client to be installed on the pc you are trying to connect from. Others allow you to connect using Internet Explorer. If you are trying to log in via internet explorer and your DVR is not using port 80 you will need to type your ip address like this http://ipaddress:port # so if my ip address is 192.168.1.100 and port number is 7000 It should look like this http://192.168.1.100:7000. If your default port is 80 you can just simply type the ip address in this case it would look like this 192.168.1.100

Once you have connected locally with your LAN IP Address you will need to setup port forwarding. This will forward the port for your DVR to the Internet so you can view it remotely. Here is a link to the port forwarding setup of some commonly used routers http://www.cctvcamerapros.com/Internet-Surveillance-Setup-s/156.htm. Also if your router has any firewalls that may block the transmission of the video you will need to disable that firewall.

The last step is to get your WAN (Wide Area Network) IP Address you can do this by going to this website on a computer local to your dvr http://dvripaddress.com This website will display your ip address.Try to connect using this IP Address If you cannot connect using that ip address this means the ports are not open you can check using this useful tool http://videos.cctvcamerapros.com/check-open-port-forwarding-tool. If you have DSL Service with a modem that is separate from the router call your internet service provider and tell them you need to bridge the modem to the router and take down any firewalls blocking the ports that you have forwarded. Also if you have DSL in most cases you will not be able to connect with that ip address while you are still in the local network.

You should be all setup if you have any questions please feel free to post.

We recently had a customer contact CCTV Camera Pros with the following question:
What DVR cards do you sell that will allow remote viewing in a browser without ActiveX controls such as Safari or Firefox?

CCTV Camera Pros Response:
Yes our Alnet systems will work through Safari,Firefox and other browsers that do not use active x controls.Because Alnet systems do not rely on Active X controls, Alnet surveillance systems are Mac compatible for live remote viewing. Alnet systems use Java for live remote viewing which is built into Leopard and Snow Leopard Mac operating systems. As long as your computer has the latest version of Java installed, you can access Alnet systems remotely over the internet from a your computer. You can contact CCTV Camera Pros for additional info and demo.

A customer emailed us asking how to setup CCTV Camera Pros iDVR for remote video surveillance viewing from a Google Android cell phone.

Here is CCTV Camera Pros response:

Thank You for contacting CCTV Camera Pros, please watch the setup and demonstration video here: iDVR remote camera viewing setup for Android mobile phones.

If you have any further questions, please call or email us: info@cctvcamerapros.com or 888-849-2288.

Thank You.

pimpf,

Unfortunately, there is only the Windows remote clients for the JPEG2000 DVRs. There is no Linux software available as far as we know.

Please let us know if we can help in the future.

Sincerely.
-Mike

Hi.
I want to use Linux machine for viewing video remotely. We have JPEG2000 DVR. Any interesting sollutions available for Linux?
I want to install Mandriva server and let users log on remotely (from WAN) using NX client due to poor upload. As they are connected to the server they can watch video in LAN, I mean the internet connection is not overloaded as the whole traffic from DVR to server goes via LAN only. Windows server (2003 or 2008) is not worth the trouble for cameras only.

We Recently had a customer who was viewing his cameras remotely using the DMMultiView.He was trying to enable video polling to cycle through the cameras one at a time. After clicking the video polling it would only cycle one camera.

Solution: Hold down the ctrl button on your keyboard while holding, click all of the cameras you want to cycle through. If you are doing this correctly the camera box that you a selecting should have a red rim around the outside of the box. So you should have a red rim around all of the cameras you want to cycle through. Once you have all of the cameras selected press the video polling button. You have just successfully enabled video Polling!

djdeb,

The DDNS and DHCP settings do overlap between the router and the DVR. This is the case for any IP device.

Some routers, like older LinkSys models do not let you setup static IP addresses for devices on your network so you must setup the static IP address for your devices using the device itself. I am referring to internal (LAN) IP addresses right now. I recommend setting your DVRs IP address using the DVR and like you said setting it way up at the high end of your routers DHCP range.

In regards to DDNS settings, again these setting can typically be managed by your router and by each device. My preference and recommendation is to use the router to manage your DDNS settings or to download and windows client and use dyndns.org. I found once that LinkSys was contacting the DDNS service too often and they disabled my account. So I switched to using the windows client (it is a small program that is always running on a windows PC connected to your network) that they provide and I never had that problem again. The downside to this method is the PC must always be running.

Last regarding the HTTP port, some ISPs are strange about incoming requests on port 80 so you may want to change that port if it causes you trouble and you are able to.

I hope this helps.

Thanks.
-Mike

Ok, so I've tried changing static ip inside dhcp range...works but then after a while it won't work anymore. When I have the ddns settings set in router and dvr, I noticed that at first the status in dvr says "ddns connection ok 14"...but when it's not working it says "ddns connection ok 2"? I have also noticed that when dvr is reset and I check the open port tool on the dyndns site it says port 80 is open and port 8841 is open, but if I go back and check port 80 again it will say "refused"? Any thoughts on this?

I may try and change to dhcp in dvr as well...and take my chances of it not changing much as it's always on, and see if that makes a difference.

I know you can change the http port, well I thought you could...but I've had no luck with that either.

thanks,

This makes sense...but in the DVR network settings would I leave it to static or dhcp? I am guessing static or how else would I be able to port forward if the DVR ip is changing? The router dhcp server is from 100 to 149, so I could just make it 149 and leave it static in the dvr...right?
As for the disconnects I think you may be right again, as when in the webviewer in internet explorer it doesn't seem to fully disconnect when clicking on that button.

One other question that I have found conflicting info on is that in the DVR network settings it has a ddns function that could be enabled or disabled...it is disabled as I have that function enabled on the router. But it does seem to work when both DVR and router are enabled, but doesn't work when just DVR is enabled. Any thoughts on enabling just in router or both router and DVR???

Thanks for the help and hints...this site is great!

A DVR user recently contacted CCTV Camera Pros with the following issue:

I have read a lot of good articles on this site to help me set up my stand-alone triplex 8ch dvr for remote viewing, but still have one minor issue that I can't seem to get any help on. I have the dvr and a linksys router with time warner cable modem. The router is configured to auto IP (needs to be for cable) so I have a dyndns host. I use the port forwarding in the router to forward ports to my dvr and enabled ddns. The dvr is assigned a static IP outside of the dhcp range in the router for my home network. Everything seems to work fine, I can connect internally and externally...except after I connect externally the dvr has to be power
cycled to reboot before the remote view works again. This is really confusing to me, and any suggestions you have to help me are appreciated!

CCTV Camera Pros Response:

Thank You for contacting CCTV Camera Pros. That is a strange issue that you described but we do have a suggestion and some insight.

[list=1]

I hope this info is helpful. Please let us know if you need anything else.

Sincerely.
-Mike

A customer recently contacted us with the following questions. Our answers are inline with the message:

Thank you for contacting CCTV Camera Pros. Please see answers to your questions below:

We currently have a JPEG2000 stand alone 16 camera DVR. We’ve picked out a nice rack mount server that we’d like to install a DVR card in to replace the JPEG2000. I see NUUO and Geovision, any major differences with them?

They both support the same major features. NUUO is compatible with many more brand of IP cameras if you ever plan on using any IP cameras in your system. NUUO is also a little more flexible in supporting multiple cards on a single system.

We were looking at the GV-1240-16. I noticed the GV-1240-16 comes with Geovision version 8 software. Does that include some remote viewing capabilities?

Yes, both NUUO and Geovision are able to be remotely viewed from either Internet explorer or from the remote viewing client included on the CD.

Looks like there’s separate CMS software for both NUOO and Geovision.

That is correct, both include CMS.

For storage with either card, does it require a single drive or RAID array, or can we configure it to record onto multiple local drives?

Yes, either systems can record to one or multiple drives and both NUUO and Geovision support RAID because they are built in Windows which supports RAID.

And would should we not use the OS drive for recording?

Correct, we always recommend not using the OS drive for video storage.

Is there an easy formula for figuring how much history we can record before overwriting?

Here is a link to a calculator for NUUO:
http://support.nuuo.com/calculator/

I apologize that I do not have one for Geovision.

We’d like to get the best quality but still be able to save a reasonable amount, might end up with 4GB in storage but can easily add more if needed.

Just looking to make sense of this so I can comfortably make a recommendation, both seem to be about the same price.

I understand. Please let us know if we can help further. Also here is a link to some useful NUUO videos if you have time to take a look.

http://www.cctvcamerapros.com/NUUO-Surveillance-Systems-s/296.htm#videos

Sincerely.
-Mike

aklams,

I am sorry to hear that you are having trouble. If your remote internet access to your DVR is working locally on your LAN as you described but not working remotely over the Internet, then the problem is with your port forwarding and firewall preventing you from accessing from the Internet.

Please follow these instructions step by step:
http://www.cctvcamerapros.com/Remote-Camera-Monitoring-s/285.htm

If you are still having trouble, please call us at 888-849-2288 and have your order ID or the first and last name that your order was placed using.

Thank You.
-Mike

HI, I BOUGHT 3 OF YOUR H.264 NETWORK EMBEDDED DVR. I DID ALL THE NECESSARY CONFIGURATIONS ON THE DVR AND ON MY ROUTER(PORT FORWARDING ETC).I'M ABLE TO VIEW THE IMAGES PERFECTLY ON MY PC (LAN 192.168.1.10 STATIC)BY TYPING IN THE ADMIN PASSWORD AND CHANGING THE NETWORK OPTION TO LAN. (I HAVE A STATIC IP FROM MY ISP).THE PROBLEM AROUSES WHEN I WANT TO VIEW THE DVR THROUGH THE INTERNET. THE WEB APPLICATION BROWSER COMES ON,I INSTALLED THE DvrOcx AND I TYPED IN THE SAME PASSWORD I PLACED WHEN I WAS CONNECTED LOCALLY) AND CHANGE THE OPTION NETWORK TO INTERNET BUT THE LOGIN FAILS. (THERE ARE ONLY 2 OPTIONS ON THE IE. (PASSWORD AND 2 OPTIONS FOR NETWORK(LAN OR INTERNET). COULD YOU PLEASE HELP ME WITH THIS PROBLEM....BECAUSE IT'S VERY FRUSTRATING.THANKS AND I WILL BE GLAD IF YOU CAN HELP ME.

Bill,

Please be sure to follow the Geovision GV-iView iPhone setup instructions from this link step by step. Many customers have been able to get it working by following these.

Please let us know if we can help further.

Sincerely.
-Mike

I have down loaded the GV-iView app on my iphone. I am using linksys router with port forwarding set up for various ports, 81,80,8866,5511,4550,5550,3550. I can access remotely from other computers, however when I use the app on the iphone it tries to connect but will, after about 5 to 10 seconds, give me a message that the "connectin failed". I have tried using all the various ports but still no luck.
Can anyone help.
Thanks,
Bill
PS I have also performed items 1,2,3 and 4 on the Geovision iPhone setup.

Oke thanks Mike well mines came with cd which is DX Client version 2.7.1 software. so i think mines is the one that you said dont support IE. and i was using port 80. so i will try what you said changing the port of my DVR because it was setup at 80. i will let you know further for any additional info
thanks for the 2 links you gave me. very usefull.

thanks Gregory Tromp

Danny,

Please see answers below:

1) How do you connect these cameras to the wireless network? You can use add on wireless receivers like these:

http://www.cctvcamerapros.com/Wireless-Security-Camera-System-p/wifi-en95610.htm

These are actually sets consisting of both transmitters & receivers. With each of these you can configure both of the antennas to be receivers to connect to an existing wireless network.

2) Does each camera have its own IP address that we could set up a link for online?

Yes.

3) How would we go about doing so?

You can access the cameras directly from Internet Explorer web browser.

4) Can multiple users view the same camera feed simultaneously?

Yes, but keep in mind that you are limited by how much bandwidth your network can support. The more users that log on, the slower the response time will be.

5) How difficult are the cameras to install? Are there any special steps that we would need to be aware of?

As long as you can run the cables between the cameras and wireless add-on, and you can supply power to the cameras, the rest is easy.

6) What do you think about the feasibility of our project?

It is feasable. You just need to make sure it is realistic for you as far as how much bandwidth you have available on your network.

7) Do you have a ballpark price estimate for everything we would need?

The link above will show you the pricing for the wireless antennas. That price would be per 2 cameras if you have an existing wireless mess network already in place on your campus. Here are some links to IP cameras that we recommend with pricing:

http://www.cctvcamerapros.com/IP-Network-Camera-p/zavio-f210a.htm
http://www.cctvcamerapros.com/Dome-IP-Camera-p/zavio-d510e.htm
http://www.cctvcamerapros.com/Outdoor-IP-Camera-p/zavio-f731e.htm

8) Is this even the best way to go about implementing such a system, or are there other setups that you feel would be better?

A wired system is always more reliable than wireless. If you can tap in to the network using wiring, you are better off.

Please reply if you have further questions.

Sincerely.
-Mike

We were recently contacted by a customer with the following questions:

My name is Danny and I am part of the student government at Indiana University. We are working on implementing a system that would allow any student to go onto the internet and be able to get a live feed of the work-out facilities that we have. We feel this would be extremely useful for our students because often the basketball courts and weight-training areas fill up around peak hours, creating a backlog of people waiting to use machines or to get on courts. By having a camera
system, students would be able to check how busy the facilities are before they decide to go, saving students time and freeing up the facilities.

I’ve been doing some research on potential solutions. Based on what I’ve seen, it seems to me that purchasing multiple wireless IP network cameras would fit our needs. We have a secure wireless network that covers the campus, so it would be much easier to utilize the Wi-Fi than to run Ethernet cables along the walls. However, there are a few things that I don’t understand:

1. How do you connect these cameras to the wireless network?
2. Does each camera have its own IP address that we could set up a link for online? How would we go about doing so?
3. Can multiple users view the same camera feed simultaneously?
4. How difficult are the cameras to install? Are there any special steps that we would need to be aware of?
5. What do you think about the feasibility of our project?
6. Do you have a ballpark price estimate for everything we would need?
7. Is this even the best way to go about implementing such a system, or are there other setups that you feel would be better?

Please let us know what you think!

Best Regards,
Danny

Greg,

Start by verifying the following:

• What port # is your DVR using? Make sure that you add the port number to the end of the URL like this: http://192.168.1.104:8000 for example if your DVR uses port 8000.
• If your DVR is using port 80, you may want to change it.
• Are you sure that your DVR supports remote access through the IE web browser? Some DVRs do and some do not. Some DVRs use a client application that comes with the DVR that you must install

Although I do not think that you are using one of the DVRs that CCTV Camera Pros supplies, you can take a look at the instructions for some of our units and improvise a bit for your. Please see these two links:

http://www.cctvcamerapros.com/DVR-Viewer-Connection-s/227.htm
http://www.cctvcamerapros.com/Geovision-WebCam-Server-Setup-s/124.htm

Please let me know if we can help further.

Thanks.
-Mike

Hi i'm using a DSL modem (thompson speedtouch) wich ip is 10.0.0.138 to conect to the modem and that modem conect to a Linksys router (wi-fi) Linksys WRT310N with an ip of 192.168.1.1 and from the router i have two two other pc hooked up plus my Mpeg4 DVR which ip is 192.168.1.104

the computer which i'm working with, i have put an static Ip for it and it is 192.168.1.101 and the Mpeg4 DVR i put static IP to and its 192.168.1.104

i want to put my cameras so i can see it from home any help please i have made port forwarding but when conecting from webbrowser on my local network it brings me to the router. the hostname is capriecam.dyndns.org

Please help

I also confirmed with NUUO that the remote live viewer and remote playback viewer software included with NUUO IP camera software as well as NUUO DVR cards can connect to both PC based DVRs and NVRmini to view all cameras from multiple locations.

There's no problem to do that. The NUUO CMS supports all other DVR/NVR/NDVR and NVRmini so you are able to view cameras on both PC based DVR and NVRmini on CMS simultaneously.

NUUO Support,

We have a customer that has an existing PC based NUUO DVR with CCTV cameras. The customer has two other locations that he want to add cameras to. He is thinking that he wants to use IP cameras at the two additional locations along with 4 channel NUUO miniNVRs. The question is can he use the central monitoring software included with the NUUO NVR/DVR software to view cameras on both the stand alone NVRs as well as the PC based DVR?

Thank You.
-Mike