http://videos.cctvcamerapros.com/support/ Security Camera & Surveillance System Support Forum en Thu, 29 Jul 2010 13:30:43 +0000 http://videos.cctvcamerapros.com/support/topic/dvr-h264-and-central-management-software-21810#post-481 Fri, 05 Feb 2010 12:37:02 +0000 Mike 481@http://videos.cctvcamerapros.com/support/ <p>Gustavo,</p> <p>If you are able to access on your local network but not remotely over the Internet, then most likely one of the following is the problem:</p> <p><ul><li>Your port forwarding is not setup correctly</li><li>Your modem has a firewall that needs to be disabled</li><li>You are using DSL with a separate router and your DSL modem is not properly bridged</li><br /> </ul></p> <p>To setup your port forwarding, you must know what ports your DVR uses and you can refer to these instructions:<br /> <a href="http://www.cctvcamerapros.com/Internet-Surveillance-Setup-s/156.htm#port-forwarding-setup" rel="nofollow">http://www.cctvcamerapros.com/Internet-Surveillance-Setup-s/156.htm#port-forwarding-setup</a></p> <p>If you are using DSL and you need to find out if there is a firewall or if your DSL modem needs to be bridges to your router, you should contact your service provider.</p> <p>Please let us know if we can help further.</p> <p>Sincerely.<br /> -Mike </p> http://videos.cctvcamerapros.com/support/topic/dvr-h264-and-central-management-software-21810#post-386 Sun, 31 Jan 2010 02:13:18 +0000 gcannavi 386@http://videos.cctvcamerapros.com/support/ <p>I currently own the dvr h.264, and it is not possible to access the dvr from a remote location using the cms software 2.18.10.<br /> What would you recommend that i do? I can access the dvr perfectly well within the local network<br /> Thanks<br /> Gustavo </p>