App crashes on iPhone

This topic contains 1 reply, has 0 voices, and was last updated by  slime 7 years, 2 months ago.

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  • #31076

    slime
    Member

    Hi,

    Like many people on the app store, I have downloaded the app and after trying to setup 1 camera it then crashes the app back to the springboard. Each attempt since just results in the app crashing after the splash screen. Can I delete the config file and try again, or do I have to uninstall the app and re-install?

    Many thanks,

    Si.

    #32037

    Mike Haldas
    Participant

    slime,

    I am sorry that you are having trouble with the iCamViewer iPhone app. This is the app that you are referring to correct?

    http://itunes.apple.com/us/app/icamviewer/id346469891?mt=8

    Please delete the app from your phone and reinstall it. Can you please let me know which camera you are trying to use with it?

    If you want me to call you today to help you, please email me your contact info at mike@cctvcamerapros.net. I have a demo camera setup that you can log into to test also.

    Thanks.

    -Mike

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