DVR H.264 w/ D-Link DIR-825

Security Camera & Surveillance System Support Forum » Remote Internet Viewing Setup

(2 posts)

alexd
Member

I was given the job of setting up a dvr to view over the internet. DVR model H264 router D-Link DIR-825. I did this once and it worked but the dvr had to be replace and now I cannot get it to work.
I can see it local but no internet, the steps that I follow are:
Set up the dvr as static:
ip:192.168.000.102
gateway: 192.168.000.001
subnet mask: 255.255.255.000
dns: 192.168.000.001
set up the router to:
under advanced > virtual server I port forwarded port 80 9091 9092 which are the defaults from my dvr.
I also set up an account with dyndns and added to the router as: name.dyndns.org.
And I reserved the ip aswell.

thanks in advanced.

Posted 3 years ago #
Mike Haldas
CCTV Camera Pros Co-Founder
Alex,

If it is our H.264 4 channel digital video recorder then you can follow these remote camera monitoring instructions.

The ports that you mention are not the ones for that model DVR, so I think you are using something else. Whether you are using ours or another manufacturer's DVR, here are a few pointers:
1. Get local connectivity working first with the LAN IP address. ( you already did this )
2. Make absolutely sure about which port(s) your DVR is using and require port forwarding.
3. Make sure you know your WAN / Internet IP address on the network where your DVR is located by running this tool from a computer on the same network with your DVR: http://www.cctvcamerapros.com/Get-IP-Address-s/174.htm
4. If you are still stuck, when trying to connect using the WAN IP address while on the same network as the DVR, try from a different network
5. DO NOT try accessing from your dyndns hostname until you have successfully connected using the Internet IP address directly first (to make sure the problem is not with the dynamic dns service).
Posted 3 years ago #