GV Iview only works local

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  • #31317

    Anonymous

    Hi my name is billy and I have a gv 800 ,for some reason I can only acsess my cameras when I'm on the same wifi network, but soon as get home it gives me a connection failed. I called my service provider about setting up my port forword so I opened all the port that were on the install folder but still no luck. Anyone know what's wrong please help.

    #32269

    JCHaldas
    Participant

    Hello billycocky,

    Please check and make sure all of your ports are open using this tool here http://videos.cctvcamerapros.com/check-open-port-forwarding-tool

    Ports Needed:

    80 – http

    4550 – command

    5550 – data

    8866 – mobile live

    5511 – mobile playback

    Thanks James

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