DVR Password Fails for Remote Access

Security Camera & Surveillance System Support Forum » Remote Internet Viewing Setup

(11 posts)

aklams
Member

HI, I BOUGHT 3 OF YOUR H.264 NETWORK EMBEDDED DVR. I DID ALL THE NECESSARY CONFIGURATIONS ON THE DVR AND ON MY ROUTER(PORT FORWARDING ETC).I'M ABLE TO VIEW THE IMAGES PERFECTLY ON MY PC (LAN 192.168.1.10 STATIC)BY TYPING IN THE ADMIN PASSWORD AND CHANGING THE NETWORK OPTION TO LAN. (I HAVE A STATIC IP FROM MY ISP).THE PROBLEM AROUSES WHEN I WANT TO VIEW THE DVR THROUGH THE INTERNET. THE WEB APPLICATION BROWSER COMES ON,I INSTALLED THE DvrOcx AND I TYPED IN THE SAME PASSWORD I PLACED WHEN I WAS CONNECTED LOCALLY) AND CHANGE THE OPTION NETWORK TO INTERNET BUT THE LOGIN FAILS. (THERE ARE ONLY 2 OPTIONS ON THE IE. (PASSWORD AND 2 OPTIONS FOR NETWORK(LAN OR INTERNET). COULD YOU PLEASE HELP ME WITH THIS PROBLEM....BECAUSE IT'S VERY FRUSTRATING.THANKS AND I WILL BE GLAD IF YOU CAN HELP ME.

Posted 2 years ago #
Mike Haldas
CCTV Camera Pros Co-Founder

aklams,

I am sorry to hear that you are having trouble. If your remote internet access to your DVR is working locally on your LAN as you described but not working remotely over the Internet, then the problem is with your port forwarding and firewall preventing you from accessing from the Internet.

Please follow these instructions step by step:
http://www.cctvcamerapros.com/Remote-Camera-Monitoring-s/285.htm

If you are still having trouble, please call us at 888-849-2288 and have your order ID or the first and last name that your order was placed using.

Thank You.
-Mike

Posted 2 years ago #
bowes45
Member

cmspro defalt password

Posted 1 year ago #
bowes45
Member

cmspro defalt password hrlp

Posted 1 year ago #
JCHaldas
Administrator

Hello Bowes45,

The user name is ADMIN (All upper case)
Password is 1234

Please let us know if you have any questions.

Thanks James

Posted 1 year ago #
dunjic
Member

CAN ANYONE HELP? PLEASE
ITS URGENT!!
I MANAGE TO LOGIN FROM MY LAPTOP BUT IT REPORTS 'LOGIN FAILED' AND 'NETWORK - FAIL' AND DISPLAYS INTERFACE WITH BLANK SCREENS. IT WORKS ON MY PC, BUT ON MY LAPTOP IT DOESNT!! AND I MUST FIX IT FAST BECAUSE ITS MY BOSS' LAPTOP!!

PLEASE HELP!!!

THANX!!!

Posted 6 months ago #
Sleepallnight
Member

The same problem for me please help. And thank you Aklams for posting the question

Posted 5 months ago #
hawaiisupertech
Member

I have the same problem too. When I enter the DVR local IP, it prompt you to login. I entered my default username (ADMIN) and password (888888) still failed to login.

When I enter the WAN IP, it prompt me to login. Again, I entered the default username (ADMIN) and password (888888) still failed to login.

I really do believe that I have set-up my network and port forwarding correctly because the login prompt always comes out but for some reason the default login information is not working.

I really need any help because my customer is already pissed. Can anyone help me pleaseee!!!!

Posted 5 months ago #
hawaiisupertech
Member

I have the same problem too. When I enter the DVR local IP, it prompt you to login. I entered my default username (ADMIN) and password (888888) still failed to login.

When I enter the WAN IP, it prompt me to login. Again, I entered the default username (ADMIN) and password (888888) still failed to login.

I really do believe that I have set-up my network and port forwarding correctly because the login prompt always comes out but for some reason the default login information is not working.

I really need any help because my customer is already pissed. Can anyone help me pleaseee!!!!

Posted 5 months ago #
sunnydvr
Member

Hi,everyone, I am Sunny. Re. the problem you mentioned above, pls find the following for your reference.
1. Pls click ”enter into system”, ”system collocating” “ edit DVR list”, double-click DVRhost, check the users’s name and password whether match to this DVRhost. If it does not match to DVRhost, pls use already account name and password of DVRhost to login, otherwise turn to next

2. Pls check whether this user has popedom of “remote visit”, otherwise pls change the user or open the popedom of “remote visit” for this user.

Posted 5 months ago #
dgalix
Member

Hi everybody,

my problem is quite similar.
Sometimes I'm able to login from internet to my DVR and in other not!
The message is always frustrating: Login .... Failed!!!

Can you help me please?
Are you aware of any new version of the OCXdvr_cab i.e. bugfixing these kind of problem?

Many thanks
Diego

Posted 4 months ago #
Llot
Member

Hi All,
I had the same problem with the Admin and password on remote access. The solution was to open ALL the ports on the router that the DVR uses not just the sign on ( usually 80 ). On my DVR the ports were in the ranfe 3356 to 3360 ). That done all worked fine.

Hope it works for some of you guys.
Lancelot.

Posted 3 months ago #