Trouble with HikVision cameras

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  • #31164

    hik-user
    Member

    hi everyone!

    I have D-Link (DCS-3220) cameras in 10.3.1.0 network and HikVision (2CD832F-E) cameras in 192.168.1.0 network, NUUO server installed in 10.3.1.0 network.

    I can connect to D-Link camera without problems, but i can't connect to Hikvision cameras, however, NUUO server find out model and vendor through autosearch.

    Any Ideas?

    #32103

    nuuosupport
    Member

    Hello Sir,

    This is Vito with NUUO tech support. This issue sounds like a network issue. Would you please change the IP address of those Hikvision cameras to 10.3.1.0 subnet mask and try again? Thank you!

    Vito

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