Geovision computer locking up

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  • #31248
    Anonymous
    Inactive

    I got everything working on our GV800 system. Problem is….about once a week, the CPU stays on (lights/fans) but the monitor turns off completely. I have swapped monitors, cords, unplugged/plugged back in, etc and same thing regardless. I have even switched graphic cards.

    I am thinking its either the CPU, motherboard, or the GV800 card doing this. Has anyone ever heard of this before or does that trigger any thoughts of what could be going on?

    Its working fine now and has for about 5 days. Its usually around the 6-8 day range when this happens. I have to unplug the CPU then turn it back on…then everything works fine. When the system does this goofy thing, you cannot connect remotely to watch the cameras nor does it record.

    computer specs:

    MSI 870-G45 AM3 AMD 770 ATX AMD Motherboard

    AMD Phenom II X2 555 Black Edition Callisto 3.2GHz

    G.SKILL 4GB (2 x 2GB) 240-Pin DDR3 …

    HITACHI Deskstar 7K1000.C HDS721010CLA332 …

    ASUS DRW-24B1ST/BLK/B/AS Black …

    Antec One Hundred Black ATX Mid Tower Computer ….

    COOLER MASTER eXtreme Power Plus RS-500-PCAR-A3-US 500W

    PowerColor AX3450 512MD2-H Radeon HD 3450

    GV800 card pci-e x1 8.4 software

    #32216
    Anonymous
    Inactive

    windows 7 professional 64bit forgot to add that

    #32217
    Mike Haldas
    Keymaster

    Jomma5,

    Is it possible that the PC is going into a sleep mode?

    #32218
    Anonymous
    Inactive

    yea thats the first thing i thought of as well…but nope ive verified that it is not

    #32219
    Mike Haldas
    Keymaster

    I do not see that motherboard / PC build on the list of ones that Geovision recommends. You can confirm here:

    https://videos.cctvcamerapros.com/pdf/geovision/Geovision-Recommended-Motherboards-Suggested-PC-List.pdf

    Please let us know if we can help further.

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