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Hi i have a cp cam 4ch h 264 dvr and it is connected to the internet and the guy who hooked it up said if i disconnect it from the internet it will mess up, i want to disconnect it because it is slowing down my net speed so i want to disconnect it when im using the computer and reconnect it when im not by simply unplugging it from the router and re plugging it in. I have done this in the past and somehow the dvr got messed, the cams are shown on a separate monitor and the picture started to freez etc.. now we got a new one the same type and its eating my internet and is pissing me off so i want to unplug it from the net again. my question is why does it mess up if i unplug it from the net?? and how can i unplug it safely.. Please answer thanks for your time.
None of our DVRs have any negative side affect is you disconnect them from the network. For example, if you unplug the network cable from any of our DVRs, it does not impact the recording or anything else that is going on with the unit or settings programmed into it. Unfortunately, unless you purchased a CCTV Camera Pros DVR, I can not guarantee the same for your DVR. I would find it strange that any DVR would get messed up from disconnecting it from the network, but I guess it is possible.
Please let us know if we can help further.
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