Geovision iPhone Application GV-iView
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July 17, 2009 at 3:03 pm #30945July 18, 2009 at 2:01 am #31652
Mike Haldas
KeymasterCCTV Camera Pros ran some tests today using the following setup instructions provided by Geovision:
https://www.cctvcamerapros.com/Geovision-iPhone-Application-GV-iView-Setup-s/329.htm
We were unable to get the live view working properly. Although we were able to connect to the remote playback viewer from our iPhone, we could not get the video to actually play. We were only able to pull up playback lists and see a still snapshot of the event. We will continue working on this and we will not complain for now being that this is a beta release of the GV-iView application.
Please post your experience with using the Geovision iPhone application to this forum topic.
Here is a link to an article on the beta release:
July 22, 2009 at 11:08 pm #31653Anonymous
InactiveHello,
I was able to get the liveview working. Make sure you enable the “Mobile” port under the Web section in GV. The image quality isn’t that hot though. Maybe there is an adjustment for it.
-jr
July 29, 2009 at 8:41 pm #31654Anonymous
InactiveI can access the RPB View but when I attempt to connect to Live View I get “IP/PassWord not correct!!”. I have been able to successfully access the Live View of a demo site.
I installed the GeoVision Authentication Server from the DVD and created a user but still get the same message. Do I need the Authentication Server to use GV-iView? If not, I will uninstall it because everything else is working fine without it.
Btw, I get this same error when connected via WiFi on the same network.
Thanks in advance for any guidance.
August 4, 2009 at 11:50 am #31655Anonymous
InactiveI have same problem. I can use RPB but get ip/password error on live view?
August 5, 2009 at 1:23 pm #31656Anonymous
InactiveI was able to get both pieces working. I am able to playback video through RPB. I was getting the same error for Live View, the IP/Password error. I had to disable ssh to get Live View to work. I am still poking around to see if I can get it to work with ssh enabled.
August 5, 2009 at 4:05 pm #31657Mike Haldas
Keymasterwarholim,
Thank You for posting. After you are done with your testing, if you could share any information with the group about what you did to get it working properly, that would be much appreciated.
Sincerely.
-Mike
August 5, 2009 at 6:32 pm #31658Anonymous
InactiveI’ll try to post my existing settings tonight. I did see a blurb that you needed to be at GeoVision 8.3 so that’s the first thing I did. I upgraded to 8.3.1. I was at 8.2.
Using Live View I am only seeing about a 2 second delay through Comcast/Internet/AT&T 3G network which is pretty amazing. RPB is also working well. The overall interface could use a bit of work…it’s not exactly intuitive. It took me a couple of minutes to figure out how to change cameras and to go back and forth between Live View and RPB.
August 6, 2009 at 12:12 am #31659Anonymous
InactiveUnder the WebCam Server Section here are my settings:
General:the following are checked
Enabel Remote Control
Run ViewLog Server
Run Bandwidth Control Server
Server:
Run GeoHTTP Server(checked)
HTTP 80
Command Port 4550
Data Port 5550
Mobile(checked)
Port 8866
Rpb 5511
Max Connections 20
Max FPS 10
JPG
Create JPG/GIF Files (checked)
August 6, 2009 at 1:38 am #31660Mike Haldas
Keymasterwarholim,
Thank You for posting the detailed Geovision iPhone setup information for everyone. Are you accessing on your local area network or remotely over the Internet. If you are accessing remotely over the Internet, can you please let us know which ports you have forwarded in your router to your Geovision PC?
Thank You.
-Mike
August 6, 2009 at 2:32 pm #31661Anonymous
InactiveI am accessing remotely using port forwarding, not through my own network.
I already had the standard WebCam ports forwarded:
21
80
3389
5550
6550
And per the instructions for the iPhone app I forwarded:
8866
5511
August 21, 2009 at 2:28 am #31662Anonymous
InactiveOK Guys… Hopefully this helps!
After being on live chat with an actual Geovision help rep for about an hour both of us were becoming being pretty frustrated. I was getting the ip/password, and connection failed errors when I had everything correct.(Of course you have to update your geovision software, and make sure your ports and options are configured correctly.) I then took it upon myself just to check the shut all systems down option. After starting everything back up it worked like a charm. What a relief!
September 4, 2009 at 1:54 am #31663Anonymous
InactiveI documented exactly how to get this working.
www.waldrondigital.com/2009/09/03/geovision-iphone-live-view-connection-failed-fixed/
You're welcome!
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This reply was modified 11 years, 8 months ago by
Mike Haldas.
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This reply was modified 11 years, 8 months ago by
Mike Haldas.
November 16, 2009 at 7:24 am #31664Anonymous
InactiveHi Guys,
I got my DVR setup to work with the GV Iview app and it was working briliantly for the last couple of months with a decent live feed.
Two days ago iTunes released an update for the GV iView app, so I downloaded it. Now the application wont even open!!
Help anyone?
December 3, 2009 at 12:49 pm #31665Mike Haldas
Keymasternaser,
Are you still having trouble with the new GV-iView iPhone app?
December 12, 2009 at 11:09 am #31666Anonymous
InactiveThis is great site for info.
I was just wondering if someone could tell me when the GV-iView app says its recording all cameras, where is this recording being stored, and how do I retrieve/delete it. Is it filling up my iPhone storage?
Thanks
Ivan
December 14, 2009 at 12:24 pm #31667Mike Haldas
KeymasterIvan3492,
Thank you for the kind words about the support forum. I am glad that you have found it to be useful. When the GV-iView app displays that all cameras are recording, it is just reporting the current recording state of the Geovision system that you are connecting to. Nothing is being recorded to your iPhone, so you do not have to worry about video using up all of the space on your phone.
Please let us know if we can help further.
Sincerely.
-Mike
December 15, 2009 at 1:34 am #31668Anonymous
InactiveThanks for the reply Mike. That was very helpful.
Cheers
Ivan
December 20, 2009 at 6:46 pm #31669Anonymous
InactiveHi. I got my new 3GS iphone last week and was happy to see that I can see my cameras live, using this application. Have followed the instructions and after a couple of tries it worked like a dream … And then, I have lost my connection on my home LAN… Even that the router is still one and connected to Internet it is not visible to the rest of the machines at my LAN (no reply when pinged). After reset it worked fine but when I used the GV-iView from iPhone on WI-FI through one of my access points, the connection is lost again…. Any ideas? The only think I have not tried is to apply bandwidth control.
December 21, 2009 at 12:37 pm #31670Mike Haldas
KeymasterRuss,
Are you making sure that the LAN IP address that is assigned to your Geovision PC is static and not changing? Some routers like D-link allow you to assign network devices static IP addresses. You can see how to setup static IP addresses on a D-Link router here:
https://www.cctvcamerapros.com/DLink-Router-IP-Setup-s/162.htm
I would check this out in your troubleshooting. It is a common thing that happens when power is lost and your router reboots or your router reboots for any reason.
December 25, 2009 at 10:49 am #31671Anonymous
InactiveThanks Mike. My IP is static on the Geovision PC. And it works fine with everything else. There is a UPS connected to the rack where all the network related items are (router, switch, PC). No power issues, no dynamic IP. And when I use Geovision remotely from the internet it is fine. The problem starts when I use it with iPhone. I will change the router next week and see what happens, but it is rather strange… I have a Linksys router at present.
December 26, 2009 at 11:49 am #31672Mike Haldas
KeymasterRuss,
Have you upgraded to the very latest version of the Geovision software which is 8.3.2? This was recently released and is the first version to officially support the GV-iView app.
December 31, 2009 at 3:23 pm #31673Anonymous
InactiveI upgraded to the latest geovision 8.3 the iPhone app loads but it doesn't show any live feed for the cameras. But the playback works great I see the connected cameras listed and I cand select all the video listed and they playback with no issues
January 4, 2010 at 6:46 pm #31674Anonymous
InactiveHi Mike,
My company is currently interested into a iPhone app. Would GeoVision be willing to do some custom branding on the software and/or SDK or something in that manner?
Thank you!
Cordially,
Russell
January 5, 2010 at 12:55 am #31675Mike Haldas
KeymasterRussell,
I doubt that Geovision would do it but you may want to check with AppBurst iPhone app development company. They are CCTV Camera Pros mobile development partners.
We recently completed development of the iCamViewer which is a FREE surveillance iPhone app that allows you to view up to 8 CCTV or IP cameras. Please click on this link to read more about it and to download it from iTunes:
https://www.cctvcamerapros.com/CCTV-Camera-iPhone-App-s/362.htm
Feel free to email me at mike@cctvcamerapros.net to discuss the custom iPhone app development further.
Sincerely.
-Mike
January 5, 2010 at 9:13 pm #31676Anonymous
InactiveOk, thanks alot for the links and the info. I will get with my CEO and we will be in contact.
March 4, 2010 at 6:01 am #31677Anonymous
InactiveGot the RPB viewing running great but the live view can not connect. I have all the ports open that i needed and have set up the webcam server tabs up. Any thoughts on what else i may need to do?
March 4, 2010 at 8:11 pm #31678Mike Haldas
KeymasterSaloonguy,
What GV Software are you currently running? I believe there was a problem with the beta version that was on 8.3 software if you are running this software you should upgrade to 8.33
Thanks James
March 5, 2010 at 12:24 am #31679Anonymous
InactiveJCHaldas,
My software is Version 8.33, just downloaded last week.
April 22, 2010 at 11:10 pm #31680Anonymous
InactiveI am running Geovision 8.33 and GV-iView2.0 on my Apple iTouch. My ISP is blocking port 80 so I am using port 8888 and the default 8866 port for mobile. My firewall is port forwarding correctly because I can access via a remote PC. iView does not work after I changed to port 8888. I thought it only connected on port 8866? It seems like it also needs port 80?
Is there any way to tell iView to use 8888 and 8866 rather than 80 and 8866?
thanks!
G
April 23, 2010 at 7:21 pm #31681Mike Haldas
Keymastergw1964
Did you change the port from 80 to 8888 in the GeoVision Webcam Server Settings?
Thanks James
April 25, 2010 at 10:14 am #31682Anonymous
InactiveHello Mike,first apologize for the bad english.I'm from Bulgaria:) I have Capture Board GV 800 16ch.the software version is GV 7.0.5.0 when update the version on 8.3 on my screen in real time mode,is nothing to display.The name of cameras is visible but no real time picture.The reason to update is my GV-iView iPhone app. how to solve the problem with real time mode on computer?
April 26, 2010 at 11:40 am #31683Mike Haldas
Keymasterkoim,
Does it work OK if you lower the frame rate? Are you sure that your Geovision card is compatible with the latest software version? You may want to contact Geovision to make sure that your card can support version 8.3. You can contact Geovision at download@geovision.com.tw.
Please let us know if we can help further.
Thanks.
-Mike
May 5, 2010 at 1:41 am #31684Anonymous
InactiveI thought I had everything correct and had missed the JPG check box under the webcam settings. The symptoms were the RPB working but the Liveview showing blank screens.
July 20, 2010 at 5:39 pm #31685Anonymous
InactiveHi,
I have the application working correctly on my iphone (8gb), I can connect correctly but I can't see Live View, all cameras says VIDEO LOST. On the other hand, when I conect in RPB I can see all the recordings.
By the way, I also have ssview (Symbian) application running on my Nokia N95, and I do see the cameras Live. I have all ports triggered and forwarded correctly.
Any ideas? Any help much appreciated!
Pedro.
July 23, 2010 at 4:53 am #31686Anonymous
Inactivehi,
can anyone tell me if there is a more effecient method to PTZ our camera's using the manual zoom (vs presets) with GV-iview. Our applications seems to work fine, but it is annoying that the manual ptz controls seem to move only 1-2 degrees each requested change (Even with the ptz speed set up to 4).
Feedback on this would be appreciated. Let me know how this works for you.
Thanks
Troy
July 23, 2010 at 11:26 pm #31687Anonymous
InactiveGentlemen, First of all I want to thank every one of your posts and inputs on these pages or I would never have been even able to make it to this point, whereever I am.? Could I please ask why ( and I am sure you folks have covered it but like a few folks that wrote above that there minds were exhausted..). Why is that you can input all the data correctly that you have recommended and that works, believe me on my home network. Had it not been for your efforts I would never have got it to look at the cams on this home network. Minus the remote playback. Believe me after all it took me see cameras with your help I am grateful. Now if I could just get it to work outside an away from my home network. I have cut the network on the iphone off to see if that would help. I have changed ips to the wan ip then : and then the local geo ip and even with a port number at the end and it just dont want to hook up. If anyone has time to help an old hippie I would be eternally grateful.
July 25, 2010 at 3:35 pm #31688Mike Haldas
KeymasterSundance1,
Thank You for the kind words about our support forum. In order to access a Geovision system from outside of your network, you must make sure that you have port forwarding properly configured. Please take a look at the instructions here for Geovision webcam server remote access:
https://www.cctvcamerapros.com/Geovision-WebCam-Server-Setup-s/124.htm
Apply the same port forwarding techniques described in that article to the GV-iView setup and you should be all set.
https://www.cctvcamerapros.com/Geovision-iPhone-Application-GV-iView-Setup-s/329.htm
Please let us know if we can hep further.
Thanks.
-Mike
August 7, 2010 at 2:10 am #31689Anonymous
InactiveHello Mike,
Thanks again for the help, and advice. My kind words above were no blowing smoke. I am grateful for if not for all this I would have never got this far. Still having same issues and besides my own inabilities it just seems like Im missing something easy.
1. Cant and never have been able to get RPB to work. (neither home network or 3 g.
2. Can get live playback to do well where one would need it the least,,,,, at home network and not ever 3 g.
3 Went back through all your suggestions Mike and the port forwards etc and still feel like Im "missing something" (" besides everthing after 1969"kidding)
Want to believe my inputting of the wan ip etc is wrong for i cant seem to get it to work with different i phone aps that allow cam views.
Could I please ask for your suggestions again. Thanks so much.
m
August 9, 2010 at 2:54 pm #31690Mike Haldas
KeymasterSundance1,
I am sorry that you are still having trouble. We do offer a service where we can remotely login to your PC and setup the Geovision remote viewing for you. The cost of this service is $39.99 for 30 minutes of remote management. If we can not get it working, we do not charge you.
Please let us know if you are interested in having us set this up for you.
Sincerely.
-Mike
August 17, 2010 at 8:04 pm #31691Anonymous
InactiveSome of the tricks I have found out so far. First is to be sure the ports are forwarded in your router. Second, depending on phone service I had to drop the quality way down in order to get live view to load. You can do this by dropping the jpg to around 10 under the jpg tap in the web server settings. I think the default is 25 and if I have bad reception (low bars on phone) it will never load and then will error out. Third, I generally manually add my forward ports even though the Geovision has upnp in order to config the router itself.
I was wondering why it needs the http port 80? Is that just for pulling the recorded video?
August 26, 2010 at 8:13 pm #31692Anonymous
InactiveHi there everyone,
I am having issues with Gv-iView as well on my side…
Actual issue is : I have access to RPB but no live… I can connect on my cameras, I see the GeoVision logo on each camera slot and, after a while, I get a "Connection Failed" error.
I tried everything I could, including opening ports on my router, which are :
86 (instead of 80, but don't worry, my web connection works pretty fine);
3550;
4550;
5511;
5550;
5900;
8554;
8866.
If you wonder why so many ports… it's just that I had older versions of GeoVision not so long ago.
If you ask "Why port 86 instead of 80?"… well… I have TeamViewer working on this PC as well and since it automatically takes port 80 for itself, I can't use the same port for my GV 8.3.3 system.
The only thing I think would be the problem, I guess, is that I'm having a Gen4 iPhone.
August 27, 2010 at 7:28 pm #31693Mike Haldas
KeymasterHello caisselirette,
If you are not using the default port which is 80. In the IP field you have to type in your ip address and then : 86. So it should look like this 192.168.1.102:86
Also if that does not work here are the step by step instruction. Confirm you have all settings correct.
https://www.cctvcamerapros.com/Geovision-iPhone-Application-GV-iView-Setup-s/329.htm
Thanks
September 23, 2010 at 8:18 pm #31694Anonymous
InactiveGreetings JCHaldas,
I did input port informations as 86 in my link (example :
webcam.caisselirette.com:86) but still… it doesn't work and I confirm that I followed all the steps in https://www.cctvcamerapros.com/Geovision-iPhone-Application-GV-iView-Setup-s/329.htm
Sorry for the delay, I though I'd had an email to warn me I had an answer.
September 27, 2010 at 4:38 am #31695Anonymous
InactiveI am running GV-iView with no problems.
In your Geovision DVR port settings you can change your HTTP port, if your ISP does not support port 80. Change it to some thing like port 89. Leave all other ports how they are.
In your firewall you will need to port forward your HTTP port(80), Mobile port(8866), Mobile RPB port(5511), Command port(4550), Data port(5550). Forward all to your DVR's IP address.
On your phone. On ip you will put in your domain or ip address followed with :80 or what your set your HTTP port to i.e.(192.168.10.1:80) Leave port to 8866. Fill in your user name and password and you should be good to go.
October 7, 2010 at 11:45 pm #31696Anonymous
Inactivei have the version 8.3.4.0 and Gv-iView 2.
if connect to live feed i get only the camera information and blank screen. The RBP View is working.
I have iphone 4 with version 4.1
I notice none says the firmware and the device in this Topic!!!
October 8, 2010 at 6:32 pm #31697Anonymous
Inactivetake screenshot
October 19, 2010 at 9:40 am #31698Anonymous
InactiveI have had v2 of gv iview working for a while both on live view and rpb. The other day I added a new camera to the system but it does not show up in live view, it is the same as before I added it, in rpb I can view it, on standard web client I can view it, does any one have any ideas?
October 19, 2010 at 10:19 am #31699Anonymous
InactiveIll answer my own question, I have multiple accounts on my system and it was a privaledge issue, used another account and there was the extra camera, so at least I know what to look at!
October 23, 2010 at 7:16 pm #31700Anonymous
InactiveI have been using the iview program for over a year now and it works great, but yesterday I noticed that my iphone 4 running iview 2.0 will not connect to live view or rpb view on 3g, it works fine over wifi but not 3g. all other internet traffic is working fine on the phone. Any suggestions?
October 31, 2010 at 1:02 pm #31701Mike Haldas
Keymastergeobot,
Is it only working on WIFI at the location where the Geovision surveillance recorder is located?
If so then, you need to make sure to setup port forwarding and that you are using the IP address of the Internet connection where the Geovision system is located. You can find more info on port forwarding your surveillance system here:
https://www.cctvcamerapros.com/Internet-Surveillance-Setup-s/156.htm
I hope this helps.
Thanks.
-Mike
November 25, 2010 at 9:11 pm #31702Anonymous
InactiveON the Gv-Iview App , what is the port # I should be using to Login? 80?
December 2, 2010 at 7:31 pm #31703Mike Haldas
KeymasterConcept,
The port you should be using is 8866 for live viewing & 5511 for Playback
Thanks
December 6, 2010 at 1:27 am #31704Anonymous
InactiveI am trying to get a previously working iphone 3g to view the camera's with gv iview, the only thing that is changed is there was a new version of software down loaded onto the computer at the site , don't know the software version but it is about 6 months old, the new version was installed last week.
I tried to download newest version of gv view to iphone 3g but it will not download onto the version of software onto the iphone.
I have another 4g iphone version 4.1 with GV view version
2.1.1 that connects fine
I know I have to update software in 3g iphone to latest available.
Is there an incompatability issue with old version GV view and new version of computer surveilance program ( sorry I don't have the version numbers in front of me for the computer surveilance program).
December 7, 2010 at 7:28 am #31705Anonymous
InactiveHello Mike,first apologize for my bad english. I'm from Indonesia. I have 2 DVRs system server each running with Capture Board GV-1480A 16ch.the software version is GV 8.3.4 installed on my both DRV servers. all i need to know. is it possible to view my DVR system remotely from external network 1 by 1 from my ipad?. is there any standard port i have to change on my 2 dvr server, so each time when i want to connect to server "A" or server "B" i just need to change the port/ip column at the iview app from my ipad. and what port should i need to forward in my router? which one is better, is it changing the "http standard port:80" or the "mobile standard port:8866"? thanks before.
Best regards
Mintz
December 7, 2010 at 8:32 pm #31706Mike Haldas
KeymasterHello Mintz,
Yes what you are trying to do is possible. You will need to change the mobile ports. You can keep DVR A at the default 8866(Live) and 5511(Playback). For DVR B you can change the mobile ports to say 8080(Live) and 5512(Playback).
I hope this helps.
Thanks James
December 9, 2010 at 3:53 am #31707Anonymous
InactivePlease HELPPPPP
– There are only black screens and no camera view
It�s working on the PC � so the cams are working 100% but I can�t see them on the GV-iView 2.0 App �
RPB View is working but not the Live View =(
Anybody knows, what the problem is ?
December 9, 2010 at 4:38 pm #31708Mike Haldas
KeymasterJohnjay,
What version are you running on your GV system?
James
December 17, 2010 at 12:04 pm #31709Anonymous
InactiveI have same issue, but my application quits after showing the black screen.
RPB works okay
My GV version:8.33
January 5, 2011 at 3:46 pm #31710Mike Haldas
KeymasterI have the system working well except for one minor issue. I have renamed all the cameras on the GV server, but they still come up as camera 1, camera 2, etc in iView. Is there a way to have the camera names transfer to the phone as well? It's software version 8.3.1 on the server
January 5, 2011 at 10:19 pm #31711Mike Haldas
KeymasterHello Aaron,
Unfortunately it does not stream the camera names on the app. Please let me know if you have any questions.
January 23, 2011 at 8:31 pm #31712Anonymous
InactiveHello,
I run 3 retail stores all equiped with a camera system connected to the internet.
I have iview 2.0 on my Iphone and I can see all camera's in the stores , store by store.
Is there a way to see 1 camera of the 3 different stores in 1 view on 1 page ?
Frank
February 19, 2011 at 12:10 pm #31713Anonymous
InactiveHi,
I am running a Geo-Vision System Version 8.4 with iview software on an iphone, I keep getting the ip/password error.
I have tried all the port settings and double checked everything but it still won't work.
Any Ideas
Luke
February 23, 2011 at 4:07 pm #31714Mike Haldas
KeymasterLuke,
Are you using a user account that has the privilege setup to be able to view the cameras remotely. If so check and make sure you are using the correct password.
Also what ports have you forwarded?
Thanks James
March 12, 2011 at 4:34 am #31715Anonymous
InactiveI just upgraded my Iphone to the iphone4 and now I can not get my gv-iview to work. It does work when on the wifi of the dvr system but not on the 3G. I know it has something to do with port forwarding but no ports were changed from when it used to work. Can someone help or just ideas. Thanks.
March 12, 2011 at 3:23 pm #31716Anonymous
InactiveI have two customers that have the same trouble of the gv-iview working on DVR wifi but not on the 3G. It has worked for 9 months. They say it started 3 days ago. Have checked the port forwarding on both, nothing has changed. Both have the same ISP. Thanks!
March 14, 2011 at 1:01 pm #31717Anonymous
InactiveWhen I am on the same WIFI of the network that my GV800 is on, the iPhone app works and so does the web remote view.
When I do not use the network WIFI or any other connection, neither works.
Any suggestions?
March 14, 2011 at 3:16 pm #31718Mike Haldas
KeymasterHey Guys,
Follow these instructions and make sure all your settings are configured correctly. https://www.cctvcamerapros.com/Geovision-iPhone-Application-GV-iView-Setup-s/329.htm
Please let me know if you have any questions
James
March 17, 2011 at 1:12 am #31719Anonymous
InactiveJCHaldas
I followed those directions to a "t".
RemoteView and the iPhone app still only works when I am on the WIFI on the network. It does not work when I am not.
If we cannot get this to work, who and/or how would we contact about setting up the remote connection to get us fix our settings to get it to work on remote view and on iphone app…obviously when not on the same network but at home or wherever…
March 17, 2011 at 3:26 am #31720Anonymous
Inactivebtw on the DNS, I have used the router one alone, the geovision one alone, and both together…..nada works….
March 17, 2011 at 7:40 pm #31721Mike Haldas
KeymasterHey jomma5,
Are you sure the ports are opened? You can use this tool to make sure https://videos.cctvcamerapros.com/check-open-port-forwarding-tool
If your ports are reading closed and you have DSL you will have to give them a call and have them bridge the modem they provided to the 3rd Party Linksys router.
Please let me know if you have any questions.
Thanks James
March 17, 2011 at 9:03 pm #31722Anonymous
Inactivethat is showing the ports are closed…hmmmm
im guessing thats why i can see/view the cameras on another computer in the network or an iphone connected to the wifi….because its on the same router and no ports need to be opened for that?
i will call at&t dsl now…thanks again!
March 17, 2011 at 10:07 pm #31723Anonymous
Inactivejchaldas you are the man!!
followed directions i found online and poof, it works!!
iphone works fine, but the webcamserver doesn't seem to want to work well..
when i click "live view" it brings up the options for 1 windows, 2 windows, multicast, and jpgeg image viewer
jpeg image viewer is the only thing that works, but obviously the image quality is horrible and grainy…
when i do the 1 window and such, i get the no permission to download ocx etc…
but when i click "play" for 1 window or however many, it does not work….only can see streaming view on the jpeg image viewer…
any suggestions for that?
again thanks a BUNCH!!! you guys are awesome
March 18, 2011 at 7:35 pm #31724Mike Haldas
KeymasterHey Jomma5,
Try downloading the Multiview Client software https://usavisionsys.com/download/file.php?category=1&file=f899139df5e1059396431415e770c6dd
Please let me know if you are still having issues.
Thanks James
March 24, 2011 at 1:56 am #31725Anonymous
InactiveHello everyone. I have a geovision dvr connected to my home network and I can access it just fine from my iphone 4 , with the gv-iview app. when i try to use the app on my iphone outside my network using at&t 3g, i can only get the recorded view portion to work. When i select the live view (dvr) using the required same ip address it starts to go to the six camera split screen page, but it is all black and only shows dvr and record button for a breif moment then it crashes and the app clodes completly. I have all the required ports open, 8866. 80, 5511, etc. I have checked them using the open port tool. The only thing that seems wierd is I cant port forward port 80 to my netgear router. It says it is already being us by other configurations. But the port checker tool says its open. And like i said the app does work with recorded view, just not live view. The geovision capture card is 1480 ver. 8.3.4, and my iphone app is Gv-iView v2.1.1. Do you know how to correct this problem. I see it over and over again on support forumns and I have tried many of the tips I found on the forumns. Let me know if you have a solution. Thanks
March 28, 2011 at 3:47 pm #31726Mike Haldas
KeymasterHey Dav,
Are you sure the ports are opened? You can use this tool to make sure https://videos.cctvcamerapros.com/check-open-port-forwarding-tool
You will need to make sure the following ports are open.
80
4550
5550
8866
5511
I hope this helps.
Thanks James
March 29, 2011 at 1:48 am #31727Anonymous
InactiveThanks JcHaldas, your entry forced me to look at the 8866 port, I was entering 8886. Don't know how i missed it all this time. The app works great. My next plan is to get 1 ptz cam hooked up.
March 29, 2011 at 2:01 am #31728Anonymous
InactiveI am wondering, is the Geovision Webcam Servor an application that I could use anywhere i can get to a webroser. Or does it require special software downloaded to the computer with that I want to remote access my home geovision dvr. I do some traveling, and sometimes I don't bring my laptop, but I do run accross some free wifi internet cafe. I have a static ip and the geovision 1480 card. Currently I use a hamachi application that is on both my geovision based dvr and my laptop I take to work. I'm just thinking since I now have a static I could just type the ip/port in the brouser and apply the username and password to access it anywhere in the world. Is this right? Anyone have a link for directions.?
March 29, 2011 at 7:35 pm #31729Mike Haldas
Keymasterdav,
That is correct you can use the webcam server anywhere in the world as long as you have internet connectivity. If you want to connect via a web browser you will need to use Internet Explorer. You need to type in your ip address in the URL. Once you log in you will need to install the active X controls.
You can also use the GeaVision Remote Client software which can be downloaded here https://usavisionsys.com/download/file.php?category=1&file=f899139df5e1059396431415e770c6dd
Please let me know if you have any questions.
May 31, 2011 at 3:53 am #31730Anonymous
InactiveI am trying out the iPhone GV-iView app and can see the Live View fine, but when I try using the RPB videos, all it shows me is a quickly flickering image (a video which is just a quick succession of green and blue frames – headache inducing).
I am using it on the local network to rule out any port forwarding issues. I can see the list of recordings (motion events) but clicking any of them just brings up flickering green/blue image. What could be the problem?
May 31, 2011 at 4:35 am #31731Anonymous
InactiveI'm going to answer my own question: RPB issue is fixed with a patch to the server. Quote from the recent change log to the iPhone app:
3. Fixed GV-IView v2.1 can not playback(RPB) video file from V8.4.0.0 DVR/NVR (should update a patch file from https://www.geovision.com.tw/mis/GVLVLServer.zip to NVR/DVR folder)
So just download the aforementioned file, unzip and put the contents into wherever you installed Geovision software. Completely close Geovision app on the PC and start it again.
June 2, 2011 at 12:21 am #31732Mike Haldas
Keymasterthe_muq,
Thanks for posting that fix!
July 17, 2011 at 10:28 pm #31733Anonymous
InactiveI cannot get my iphone to connect to my geo vision webcam server. I am using gv-iview 2.11 application on my iphone 4 and geo 8.4 software for my geo vision 650 camera server. Whenever I try to connect I keep getting connection failed. I already setup forwarding for the ports for the geo vision on the router and configured the geo vision webcam server. I did exaclty what the manual told me. I even ran the update patch for the geo vision 650 8.4. I contiune to get a Connection Failed everytime that I try to connect on the Live View. Can you please help me get this connected?
July 29, 2011 at 6:34 pm #31734Anonymous
InactiveEstou tendo problemas com o VG-iView bem do meu lado …
Quest�o real �: eu tenho acesso a RPB, mas n�o ao vivo … Eu posso ligar no meu c�meras, vejo o logotipo GeoVision em cada slot de c�mera e, depois de um tempo, eu recebo um "Connection Failed" erro.
Eu tentei tudo que podia, incluindo a abertura de portas no meu router, que s�o:
August 6, 2011 at 11:45 pm #31735Anonymous
Inactivehavin some trouble here. i have all the requirements but when i go into the jpg tab i cannot select create jpeg. whats wrong? btw i have v8.3.4 and gv600
August 8, 2011 at 2:37 pm #31736Mike Haldas
KeymasterHello pbmaster2k89,
Try Disabling the Enhanced Network Security. To do so please follow the below instructions.
1.)Click the network button and then select WebCam Server.
2.) On the General Tab make sure the Enhanced Network Security is disabled.
3.) Save settings.
Now you should be able to enable the JPG/GIF.
Thanks James
August 11, 2011 at 3:56 pm #31737Anonymous
Inactivethanks JC that helped but i still cant get this to work. ill type out everything i did.
1. my REMOTE address is for example (not real) 68.222.888.999
2. my ip address is for example (not real) 152.108.9.130
3. in linksys i used 80 to 80 both 152.108.9.130 enabled
and then repeat for port 4550, 5550, 8866, and 5511
4. i checked all my ports with the port test tool provided and im being told every port is closed
5. on the mobile tab in server setup i have that checked and my port is 8866 and then the rpb port is 5511, max connection 20, max fps 30
6. jpg tab is set to create jpeg/gif file with quality at 100
7. on my device i have https off, ip set to my Ip address, port set to 8866 then my id and password to geovision
8. i didnt touch the remote authentication cause i was told not too.
what am i doing wrong here? btw i have a linksys router
August 11, 2011 at 6:37 pm #31738Anonymous
Inactiveoh and another thing. im trying to get this to work on an itouch 4, not an iphone. shouldn't it not matter since its the same app?
August 11, 2011 at 7:11 pm #31739Mike Haldas
Keymasterpbmaster2k89,
Are you using DSL or Cable for ISP? Also is your ISP providing you with a standard modem or is it a gateway? The difference between the two A modem will have one input and one output. A Gateway will have 4 inputs and 1 output.
Please advise.
Thanks James
August 11, 2011 at 7:28 pm #31740Anonymous
Inactivei am using CABLE and i have a MODEM along with my Wireless N linksys router
August 12, 2011 at 7:43 pm #31741Mike Haldas
Keymasterpbmaster2k89,
In the router do you have the options between single port forwarding and port range forwarding. If so make sure you are using the single port forwarding.
If that does not work. Make sure the ISP is not blocking any ports. Usually cable providers do not unless you have one of their business gateways. If you have a business gateway then you will need to have them bridge the gateway to the router.
Thanks James
August 13, 2011 at 4:05 pm #31742Anonymous
Inactiveok, i tried all that and my ports are still closed. i know for a fact i have just a MODEM, what about port range triggering? do i have to do that too?
August 15, 2011 at 1:16 pm #31743Mike Haldas
Keymasterpbmaster2k89,
If you have the options for single port forwarding use this method. If not use port range forwarding.
Thanks James
August 25, 2011 at 3:39 am #31744Anonymous
Inactivenothings workin so i guess thats a fail
August 30, 2011 at 12:23 pm #31745Anonymous
InactiveWell we can view the DVR cams remotely using DMMultiView so I don�t think it�s the firewall. I called my DVR provider and they say that we don�t have the very latest version of GeoVision installed and that�s why it doesn�t work. Please help me out!!
August 30, 2011 at 8:32 pm #31746Mike Haldas
KeymasterJimBrown1,
You can submit for the latest version of software here https://usavisionsys.com.
Thanks James
January 30, 2012 at 5:09 am #31747Anonymous
InactiveHEY guys JUST a helpful reminder to get all the remote and video PORTS to work.Even if you open the ports on your router they will still show blocked,What you have to do is go to server tab or mobile tab in GEOVISION and check the box that opens the port.This drove me crazy because when you go to canyouseeme.org it says BLOCKED until the box is checked.I Promise you this is 99.9999% of everyones problem…also you can go to virtual server if you are having port conflicts with your router uncheck the port option and then go to your regular router ports and make sure they arent the same….
January 30, 2012 at 5:18 am #31748Anonymous
InactiveIn plain english,Geovision mysteriously opens the MOBILE port 8866 3650,ETC When you check the tabs in web server.GO to http://www.CANYOUSEEME.ORG this is a port check tool this will show you that what i said is true….GET ready to say awww you cant be serious…..
January 30, 2012 at 5:30 am #31749Anonymous
InactiveTO PB master im not sure youre doing this but on the GEOVISON program click the network icon click webserver tab if its a check mark by it it will take you back out so click it again and it will take you into webserver and jpeg and moblie port tabs options. make sure those options are checked,open those exact ports on your router,then go to http://www.canyouseeme.org type the ports you opened on your router and it will say success.IF it says success and you still cant see in its a firewall up somewhere TURN IT OFF….
January 30, 2012 at 5:32 am #31750Anonymous
InactiveVery last thing if youre not using GEOVISION 8.4 thats for sure the problem.
March 2, 2012 at 4:30 pm #31751Anonymous
Inactivesrry ive been very busy and couldnt reply quick enough. i finally have my I-view working but i still have an issue
i cant view my live feed away from home on my iphone. i can only view it on my wifi network. i get the "connection failed" message
March 5, 2012 at 7:06 am #31752Anonymous
InactiveHello!
I've got a question about the app – i've got a restaurant, which is open 24/7 – therefore this app is great to check the cameras for safety reasons.
I don't want, that my employees have the feeling to be observed – do they notice on the desktop-computer, that i'm logged in via iView?
Thanks for any help!!
Teresa
March 5, 2012 at 4:11 pm #31753Anonymous
InactiveHello!
I've got a question about the app – i've got a restaurant, which is open 24/7 – therefore this app is great to check the cameras for safety reasons.
I don't want, that my employees have the feeling to be observed – do they notice on the desktop-computer, that i'm logged in via iView?
Thanks for any help!!
Teresa
March 7, 2012 at 4:14 am #31754Anonymous
Inactive@zanerie….to answer ur question, your employees will have no clue that u are watching the cameras. The only thing that shows up in the status bar is "web" and "ccs" which tells u that ur cameras are accessible from ur phone or other device. There isnt a way for them to know if u are logged onto ur phone or logged out.
Btw check out my post above urs plz. Maybe u can help
March 8, 2012 at 8:49 pm #31755Anonymous
InactiveI have GV 8.4 and GV-iView 2.1.3 on an iPhone 3G with OS 5. I have used GV-iView successfully before, but it was with an older OS and older GV-iView version, and I have since changed my ISP as well.
I have a router with the following ports forwarded to my GV server: 80, 8010, 8866, 5511.
I have not forwarded ports 4550 and 5550, but I think those are only for PTZ control? Do I still need to forward those as well?
I can access everything in GV-iView if I go through the local network, with the exception that in RPB View, when I play a video, the video area just flickers. While that's a problem, it's not really the problem I am trying to solve.
When I access through the Internet, I always get a connection failed message with DVR. I can access RPB without any problems, though again I get the flicker when I try to play a video. I tried using default port 80 as well as using alternate port 8010 with the same results.
What would cause DVR to fail but RPB to work? Maybe I already answered my own question. Going to try forwarded the PTZ ports, even though I don't have a PTZ camera, and see what that does…
March 8, 2012 at 8:56 pm #31756Anonymous
InactiveYep, I answered my own question. But maybe having my post on here will help someone else. Indeed, the PTZ control ports 4550 and 5550 must be forwarded through the router (in addition to the other ports) in order to get the DVR window in GV-iView to connect successfully, even when you do not have a PTZ camera.
March 10, 2012 at 3:35 pm #31757Anonymous
InactiveHello everyone!!
Usually i can't get connected the iphone with the DVR, show me message "Connection Failed" and sometimes I get the connection with the DVR.
Note:I have observed that if there is no connection, I have to open – close – open the WebCam Server to connect immediately.
What is the problem?
My Software is:
Geovision 8.4
GV-iview v2.1.3
Open ports: 8866,5511,4550,5550,80,10000,6550
Thnks fot the assistance!!!!!…
March 12, 2012 at 2:36 am #31758Anonymous
InactiveHow do i activate 3g live view. I think thats y i cant view my cams when im not connected to my wifi
March 13, 2012 at 7:15 pm #31759Anonymous
InactiveHey Guys first of all i would like to thank you to all of you because with all your help i already have my geovision and gv-iview working perfect. I just have one inconvenient, i have 16 cameras in total but in the iphone i can see just 14 why is that? In my geovision shows the 16 cameras why isn't showing all of them?
Thanks
March 19, 2012 at 7:43 pm #31760Mike Haldas
KeymasterKarlos,
Please check the privileges for the account you are logging in with via ipphone. To do this you will need to go to configure > system configure > password setup > local account edit.
Make sure under the privileges you have all of the cameras checked.
Please let me know if you have any questions.
March 19, 2012 at 7:48 pm #31761Mike Haldas
Keymasterpbmaster2k89,
Are asking how to enable 3g on your mobile phone?
Please advise.
March 19, 2012 at 7:51 pm #31762Mike Haldas
Keymastergmc,
I would recommend upgrading the system to 8.5.3 which is the most current version of GeoVision. You can request here https://www.usavisionsys.com/forums/viewtopic.php?f=9&t=26
NOTE: GeoVision is pretty slow about getting the upgrade sent out. They have a live chat on their web page, if you provide the representative with the serial # of the card they will send you over a link.
Please let me know if you have any questions.
March 19, 2012 at 9:01 pm #31763Anonymous
InactiveJCHaldas.
Thnks for the info.
March 19, 2012 at 11:11 pm #31764Anonymous
InactiveJCHaldas
Yes please help me, i can only get this to work when im on my wifi. I cant use the i-view when im in 3g
March 20, 2012 at 7:19 pm #31765Mike Haldas
Keymasterpbmaster2k89,
Have you forwarded the mobile ports? Http port – 80 (by default), Mobile Live View – 8866 and Mobile Playback – 5511
Please let me know if you have any questions.
Thanks James
March 20, 2012 at 8:04 pm #31766Anonymous
InactiveYes, i have under port range forwarding in linksys router setup 8866 to 8866….5511 to 5511….80 to 80…..protocol is TCP for everything…. My ip address is in….and everything is enables. My ip for my computer is 192.168.1.145…i have that in my router settings and on my iphone iview settings.
Do i need to turn http on in the iview? Do i need to set a static ip or dns?
March 21, 2012 at 7:23 pm #31767Mike Haldas
Keymasterpbmaster2k89,
You will want to make sure that https is disabled in the app. Also can you check to make sure the ports are showing open using our port check tool? https://dvrport.net
Please advise.
Thanks James
March 22, 2012 at 4:40 pm #31768Anonymous
InactiveEvening All
Just a quick query regarding a geovison DVR I bought here in Aus about 2 years ago. I purchased the unit in Jul 2010 and it had a GV-900 card running v6.5 software. I was using a nokia phone at the time and so remote viewing was clunky yet functional by using ssview.
Having since changed to an Iphone I am starting to realise that remote viewing isnt possible. I cant seem to upgrade to a 8.x version required for iphone remote viewing and the only SSview app in the istore appears to have disappeared now as well?
Does anyone please have a workaround or an aftermarket solution, vendors response was buy a new card, not real helpful. I suspect I was sold a really old card as this was purchased new only 2 years ago.
Any help would be greatly appreciated!
March 22, 2012 at 5:36 pm #31769Anonymous
InactiveJCHaldas thanks! You are the man!!! I try to open the app with the Administrator account and now i'm able to see all the cameras
March 22, 2012 at 6:45 pm #31770Mike Haldas
KeymasterAlbert from Australia,
6.5 was released in 2004 maybe even a bit earlier. I would recommend upgrading the system to 8.5.3 which is the most current version of GeoVision. You can request here https://www.usavisionsys.com/forums/viewtopic.php?f=9&t=26
NOTE: GeoVision is pretty slow about getting the upgrade sent out. They have a live chat on their web page, if you provide the representative with the serial # of the card they will send you over a link.
Once updated you can view your cameras via the GV-iView https://videos.cctvcamerapros.com/pdf/geovision/Geovision-GV-iView-iPhone-App.pdf
I hope this helps. Please let me know if you have any questions.
March 26, 2012 at 11:29 pm #31771Anonymous
InactiveJChaldas
8866 and 5511 are open but port 80 is closed even though i have it forwarded. 80 to 80…my ip address…TCP…enabled
March 31, 2012 at 11:03 pm #31772Anonymous
InactiveJChaldas, do u have a way we can chat? Im still tryin to get this workin
April 3, 2012 at 4:27 pm #31773Anonymous
InactiveI�m cant access via IPAD live videos from geovision 8.5, I can access log videos, but not live videos, I can see blue squares and after that the conection fail. It by intranet, without pass through router.
May 12, 2012 at 9:20 am #31774Anonymous
InactiveGood day
Prompt.
Is it possible to listen to audio from certain cells through a program installed on Iphone?
May 15, 2012 at 3:36 pm #31775Anonymous
InactiveI am able to access live video and RPB from my iPhone/iPad. However, after a week, I start getting a connection error Too many users that blocks access until I restart the server. I am aware that there is a maximum connections setting that is set to 20 on my setup. I am the only user and accessing the service from two devices (iPhone and iPad). So the question is why do I get the too many connections error, are there connections that are left open and don�t close. Should I get the maximum connections to a very high number or this is a problem with the iPhone app. I am using Geovision 8.5.3, and the latest GS-iView app.
Thanks in advance for any feedback.
June 4, 2012 at 9:05 am #31776Anonymous
InactiveHi, i have installed GS-Iview on iphone and works great.
On Ipad2, i don't see anything. The apps give me a "IP/Password not correct". I'm sure that the IP and password are right because if I replace the IP with the local ip the connection works.
On the firewall i have opened the ports 80(redirect),8866,5511,4550,5550,6550,443…
The strange things is that on the IPhone works, on Ipad2 (last firmware update @ today) with same conf the apps don't works. Why?
Can I use another apps to see the cams?
June 4, 2012 at 7:23 pm #31777Anonymous
InactiveHallo Freunde,
Seit ich 32 Kameras laufen lasse habe ich immer wieder sporadische Ausf�lle vom iPad und iPhone aus. Mal 3 mal 8 mal 1 Stunde. Schaltet selber aus und ein. Keine Ahnung mehr. Aber auf Port 80 l�uft es stabil. Bis Cam 24 alles gut Bitte Hilfe
September 11, 2012 at 1:09 pm #31778Anonymous
InactiveDoes anyone know if the app will work with iOS 6?
September 18, 2012 at 1:51 pm #31779Anonymous
InactiveHi all,
Im in need of some help. I have gv-800 16 ch card v6.1, now I'm able to view this thing remotely with the multiview remote software but not online via IE. Also cant view on iphone. I have all the ports foward correctly. Any help would be appricated. Thanks!
September 25, 2012 at 5:07 pm #31780Mike Haldas
KeymasterCraig75,
I just tested the GV-iView iPhone app with the GV system that we have at the office on my iPhone 4 with the iOS 6 upgrade and it looks good.
October 19, 2012 at 7:27 pm #31781Mike Haldas
KeymasterHello thedumbster,
Version 6.1 is very old. If you update the software this should fix your isssues.
You can request here for the upgrade software https://www.usavisionsys.com/forums/viewtopic.php?f=9&t=26
NOTE: GeoVision is pretty slow about getting the upgrade sent out. They have a live chat on their web page, if you provide the representative with the serial # of the card they will send you over a link.
Once updated you can view your cameras via the GV-iView https://videos.cctvcamerapros.com/pdf/geovision/Geovision-GV-iView-iPhone-App.pdf
I hope this helps. Please let me know if you have any questions.
Thanks James
November 18, 2012 at 2:14 am #31782Anonymous
Inactivehi , i was trying to view my cameras throw my i phone and it keep saying ( warning RPB conection error ! ) does any body knows why or how to do this please . thank you
November 18, 2012 at 3:04 am #31783Anonymous
Inactivewhat are the steps to do on the system it self and the i phone id really appreciated for the help
November 19, 2012 at 5:49 pm #31784Anonymous
Inactivei need your help please
April 8, 2013 at 5:52 am #31785Anonymous
InactiveHi All:
I have the same problem as Jim788e above. I can connect butdo not see anything on the ipad. I am using gv-8.4 version.
I could se all cameras from my laptop when connected throgh the internet. My ports are set correctly.
any suggestions.
My best
nasib
April 8, 2013 at 1:58 pm #31786Mike Haldas
KeymasterHello nasibkalsi,
Please make sure you have "Create JPEG / GIF Files" enabled. Please refer to step 3 on the following link — https://www.cctvcamerapros.com/Geovision-DVR-Network-Setup-Port-Forwarding-s/503.htm
Please let me know if you have any questions.
Thanks James
April 12, 2013 at 1:43 pm #31787Anonymous
InactiveI have GV Iview loaded on my Iphone 5 but it freezes after about every 15 seconds does anyone know why and is there anything I can do to fix it please?
Thanks
Exclu
April 15, 2013 at 12:20 pm #31788Anonymous
InactiveHi, I just finished installing a Geovision system in my home, and I'm trying to get the iPhone app working.
My problem is that the system requires port 80 to be forwarded, in addition to others specific to the mobile app. I already have port 80 forwarded to another server on my network.
I was able to get remote web access via a computer browser working by forwarding port 8080, but I don't see a way to change that setting in the iPhone app.
Am I out of luck?
/Don
April 15, 2013 at 4:20 pm #31789Mike Haldas
KeymasterHello Packrat,
In the iPhone app you will simply put a :8080 after the IP address / hostname.
Please let me know if you have any questions.
Thanks James
April 16, 2013 at 12:39 am #31790Anonymous
InactiveHello Jim and all,
I am having odd trouble with version 1.2.1 on three iPhone 4 devices, running on Verizon 3G cell phone / data network. Radio signals are strong and data connection is very good.
Loaded 1.2.1 onto two iPhone 4 phones. Worked fine for about 3 hours in the same location (strong signals, good data connection). Then the camera images stopped updating, only frozen camera images remained. Deleted and reinstalled 1.2.1 but that did not help.
Loaded Android version onto two different models of Motorola Android 4G phones also on Verizon network. Working fine for many days, no problems.
Then tested one of the iPhones with a nearby wi-fi router. 1.2.1 worked fine using a wi-fi signal, but not the cell phone data signals.
Android phones still work fine with either the cell phone signal or the wi-fi signal.
Verizon claims they are neutral, and their network is not stopping any data. I think they are right, since the app did work briefly on two iPhones, and still works fine on Android using the same ports, etc.
And finally, remote viewing using desktop or laptop computers & GV viewing app is working just fine.
Any suggestions about this odd problem are most welcome.
Thanks to all, pixel
April 16, 2013 at 12:20 pm #31791Anonymous
Inactive@JC: Thanks!
It was just that simple.
June 3, 2013 at 1:33 pm #31792Anonymous
InactiveHi all.
I'm desperate for help.
I use gv iview, which worked fine, then one of the cameras broke so I deactivated the camera on the "server" until it was replaced, when I reactivated it that camera returned in every software except iview (just not showing up like not even exists), I have no idea what to do about it. Please help.
Thank You!
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