Zavio 3106 Mac nightmare

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February 28, 2012 at 11:12 pm #31433

Anonymous
Inactive

Hi we have recently set up a 3106 video surveillance in one boutique (Mac usage in company) using the "wireless option" combined with sharing options through our server for external IP access. We have had repeating problems with the camera initially operating as desired streaming image to our office location for about half a day and then suddenly "server is not responding". Every time we investigate the issue it comes back that the camera has stopped functioning (showing red light) and we need to set up everything again (we have fixed internal IP for the camera and 3106 setting is set to automatic finding IP). To exclude wireless problems between camera & router we have also used ethernet cable to the camera and still the same problem occurs, after half a day it stops working and it switches to blue/red and then just red and stops working.

Why does it stop functioning even when ethernet cable is being used – how are we supposed to set this up? What are we supposed to do?

February 29, 2012 at 4:46 pm #32348

Anonymous
Inactive

Latest firmware installed, wireless completely off now to solve the issues, camera works short period and then switches to blue and red light whereby it stops streaming image and connection is lost which is very strange as ethernet cable goes between it and the router

March 22, 2012 at 6:52 pm #32349

Mike Haldas
Keymaster

MacZavio3106,

The issue is still occurring even when hard wiring the camera? If so you may want to get an RMA so that you can have the camera replaced, it sounds like it may be a defective camera.

Please let me know if you have any questions.
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