Zavio F3115 Sound issue
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In regards to issue 1. Typically the audio cutting in and out is related to bandwidth. Please try lowering the cameras resolution to see if this helps the audio break. You can also try lowing the frame rate.
Moving onto your 2nd question, open the Camgraba software go to Config > Setting > System Setting > Make sure Audio on Active channel is enabled.
If you would like the audio to be recorded you will go into the schedule menu and select the camera that you would like to record audio with and select the configure button > Make sure record audio is checked.
Please let me know if you have any questions.
I checked the camera settings, and in the General tab of System Settings, I have “Enable Audio on Active Channel” checked, but what’s odd is that the Default Channel says “(Not Used)”. Maybe that’s because I only have one camera? When I look at the Camera Settings (right click in the main console), the Audio section is grayed out. Also, when I go to the camera tab of the settings menu, then hit the config button at the top to setup the camera, down at the bottom in Description, it gives the Audio Codec as N/A. Strange, but what’s really strange as I mentioned in my original post is that if I go to the Stream Profile Setting for the camera, I can hear the sound. Do I need to have something else checked somewhere that I’m missing?
I haven’t tried reducing the resolution on the camera yet, but will try it soon.
Thanks for your help, James.
If you have not done so already I would try upgrading the Firmware of the camera — https://zavio.com/downloads/product/64/M202.0_M2.1.6.03_ZAV.F3115.rar
According to the camera, I have M2.1.6.03 already installed. What about the settings in CamGraba, is there something I’m missing, or something I should try?
Yes, Please uninstall the Camgraba software and install the latest version found here — https://www.zavio.com/downloads/CamGraba/Zavio_PbN-C_4.1.21_DP_184.108.40.206_20130902.rar
Please let me know if you have any further questions.
The new version of the software works. It even recovers from the audio drops (thus far). We’ll see for how long. Thanks for you help!
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