NUUO Convert Dongle to SN License for IP software

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  • #30979
    Mike Haldas
    Keymaster

    NUUO Support,

    We are in the process of updating our NUUO technical support server with the latest NUUO software version, NUUO 3.20. We have a hybrid system with a NUUO SCB-5016 card and a 4 channel SCB-IP+04 license dongle.

    We uninstalled the old version of NUUO and ran the autorun 3.20 version and everything went OK so far. When we try to start the main console we get a message that says "Please convert dongle to SN license and restart H.264 hybrid system".

    Can you please help us to document the instructions to convert the dongle to SN license? I assumed that the license was the # on the dongle, but that did not work. Please let us know.

    Thanks.

    -Mike

    #31836
    Mike Haldas
    Keymaster

    Hello mike,

    Please refer below link for how to activate the IP license from a dongle.

    https://support.nuuo.com/mediawiki/index.php/Online_License#Activate_from_a_dongle

    After that, you will get a SN (serial number) in license management tool. Please do remember to write down the SN to be in case.

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