Geovision computer locking up

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May 16, 2011 at 7:46 pm #31248

Anonymous
Inactive

I got everything working on our GV800 system. Problem is….about once a week, the CPU stays on (lights/fans) but the monitor turns off completely. I have swapped monitors, cords, unplugged/plugged back in, etc and same thing regardless. I have even switched graphic cards.

I am thinking its either the CPU, motherboard, or the GV800 card doing this. Has anyone ever heard of this before or does that trigger any thoughts of what could be going on?

Its working fine now and has for about 5 days. Its usually around the 6-8 day range when this happens. I have to unplug the CPU then turn it back on…then everything works fine. When the system does this goofy thing, you cannot connect remotely to watch the cameras nor does it record.

computer specs:

MSI 870-G45 AM3 AMD 770 ATX AMD Motherboard

AMD Phenom II X2 555 Black Edition Callisto 3.2GHz

G.SKILL 4GB (2 x 2GB) 240-Pin DDR3 …

HITACHI Deskstar 7K1000.C HDS721010CLA332 …

ASUS DRW-24B1ST/BLK/B/AS Black …

Antec One Hundred Black ATX Mid Tower Computer ….

COOLER MASTER eXtreme Power Plus RS-500-PCAR-A3-US 500W

PowerColor AX3450 512MD2-H Radeon HD 3450

GV800 card pci-e x1 8.4 software

May 16, 2011 at 7:47 pm #32216

Anonymous
Inactive

windows 7 professional 64bit forgot to add that

May 17, 2011 at 7:48 pm #32217

Mike Haldas
Keymaster

Jomma5,

Is it possible that the PC is going into a sleep mode?

May 19, 2011 at 1:09 am #32218

Anonymous
Inactive

yea thats the first thing i thought of as well…but nope ive verified that it is not

May 24, 2011 at 8:57 pm #32219

Mike Haldas
Keymaster

I do not see that motherboard / PC build on the list of ones that Geovision recommends. You can confirm here:

https://videos.cctvcamerapros.com/pdf/geovision/Geovision-Recommended-Motherboards-Suggested-PC-List.pdf

Please let us know if we can help further.
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