GV Iview only works local

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  • Hi my name is billy and I have a gv 800 ,for some reason I can only acsess my cameras when I'm on the same wifi network, but soon as get home it gives me a connection failed. I called my service provider about setting up my port forword so I opened all the port that were on the install folder but still no luck. Anyone know what's wrong please help.

    Hello billycocky,

    Please check and make sure all of your ports are open using this tool here https://videos.cctvcamerapros.com/check-open-port-forwarding-tool

    Ports Needed:

    80 – http

    4550 – command

    5550 – data

    8866 – mobile live

    5511 – mobile playback

    Thanks James