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How to Install Viewtron VMS Software on Windows

On this page
  1. Download the VMS Software
  2. Install on Windows
  3. Log In for the First Time
  4. Set Your New VMS Password
  5. Finish the Quick Configuration Wizard
  6. Next Steps: Add Your NVR
  7. Questions?

Follow these instructions to install the free Viewtron VMS software on a Windows 11 PC. Viewtron VMS (video management software) lets you watch your Viewtron NVRs, DVRs, and IP cameras live, and play back recorded video from your computer.

I tested these steps on a clean Windows 11 Pro PC with Viewtron VMS version 2.1.4.40411. The Windows download is for 64-bit Windows.

Step 1: Download the VMS Software

Click here to download the Windows VMS software. You can also open our Mac and Windows VMS software setup page, scroll down to App Downloads, and click Windows VMS Software Download.

Windows VMS Software Download and Mac VMS Software Download links on the CCTV Camera Pros Mac and Windows software setup page

Your browser downloads a zip file named Viewtron-Windows-VMS.zip. The file is about 346 MB, so it can take a few minutes on a slower Internet connection. In Microsoft Edge, the download shows up in the Downloads panel at the top right when it is done.

Viewtron-Windows-VMS.zip download finished in the Microsoft Edge downloads panel

Step 2: Install on Windows

Extract the Zip File

Open File Explorer and go to your Downloads folder. Click on Viewtron-Windows-VMS to select it, and then click Extract all on the toolbar. You can also right-click the file and select Extract All.

Viewtron Windows VMS zip file in the Windows 11 Downloads folder with Extract all on the toolbar

The Extract Compressed (Zipped) Folders window opens. Leave the folder that it suggests, keep Show extracted files when complete checked, and click Extract.

Windows Extract Compressed Zipped Folders dialog for the Viewtron VMS zip file

A new Viewtron-Windows-VMS folder opens. The only file inside is the installer, Viewtron-VMS Lite x64 Ver2.1.4.40411. It is an Application file of about 355 MB.

Viewtron-Windows-VMS folder in Downloads showing the Viewtron-VMS Lite x64 installer application

Run the Installer and Allow the SmartScreen Warning

Double-click the Viewtron-VMS Lite x64 installer to start it. Windows shows a blue message that says Windows protected your PC. This is expected for this installer. Windows shows this message because the installer is not from a publisher that Microsoft SmartScreen recognizes, so it lists it as an unknown publisher. Click More info.

Windows protected your PC SmartScreen message when running the Viewtron VMS installer

After you click More info, the window shows the app name (Viewtron-VMS Lite x64 Ver2.1.4.40411.exe) and Publisher: Unknown publisher. Click Run anyway.

SmartScreen More info showing the Viewtron VMS installer, Unknown publisher, and the Run anyway button

Next, Windows asks if you want to allow this app to make changes to your device. Click Yes. If you are not signed in to Windows as an administrator, you will need to enter an administrator password here.

Follow the InstallShield Wizard

The InstallShield Wizard opens and asks you to select the language for the installation. Leave it set to English (United States) and click OK.

Viewtron VMS InstallShield Wizard language selection set to English United States with the OK button

A small window says that setup is preparing the InstallShield Wizard. Wait a few seconds. You do not need to click anything.

Viewtron VMS setup preparing the InstallShield Wizard with a progress bar

On the Choose Destination Location page, keep the default folder, C:\Program Files (x86)\Viewtron VMS Lite\, and click Next.

InstallShield Choose Destination Location page with the default Viewtron VMS Lite folder under Program Files x86 and the Next button

The Setup Status page shows the progress while the files copy. Setup also installs a Microsoft Visual C++ component that the software needs. This takes a few minutes. A ViewtronVMS icon appears on your desktop during the install.

InstallShield Setup Status page with the progress bar while a Visual C++ component installs

When the install is done, the InstallShield Wizard Complete page opens. Leave Launch Software checked and click Finish. The Viewtron VMS login window opens.

InstallShield Wizard Complete page with Launch Software checked and the Finish button

If your antivirus software shows a warning during the install, follow its prompts so the install can finish.

Open Viewtron VMS on Windows

After the first time, open the software with the ViewtronVMS icon on your desktop. You can also click Start, click All apps, open the Viewtron VMS Lite folder, and click ViewtronVMS. The same folder also has shortcuts for ServerTrayUI, the User Manual, and Uninstall. You do not need to open ServerTrayUI to use the software. Its services start on their own.

Viewtron VMS login window on Windows 11 with User Name, Password, Remember Password, Auto Login and the privacy statement box

Step 3: Log In for the First Time

The default VMS user name is admin and the default password is 123456. You can also find them in the Important Login User Name and Password Info section of the VMS software setup page. This login is only for the VMS software. It is not the user name and password of your NVR or DVR, and changing one does not change the other.

  1. Type admin in User Name and 123456 in Password.
  2. Check the box next to I have read and agree Application Privacy Statement.
  3. Leave Remember Password and Auto Login unchecked for now.
  4. Click Login.

Viewtron VMS login window with the Application Privacy Statement box checked

Step 4: Set Your New VMS Password

The first time you log in, the Quick Configuration Wizard opens and you must change the default password. Type your new password in New Password, and type it again in Confirm Password.

Under Password strength, there are three levels: Weak, Middle, and Strong. Strong is the default; Weak and Middle accept simpler passwords. A Strong password must be 8 to 16 characters long and must include an upper case letter, a lower case letter, a number, and a special character. We recommend that you keep Strong selected.

Viewtron VMS Quick Configuration Wizard Modify Password page with Weak, Middle and Strong password strength

If your new password does not meet the rule for the strength you selected, you will see a warning that says The password does not meet the current strength, please re-enter. Click OK and type a stronger password. The new password also cannot be the same as the old one.

Viewtron VMS warning The password does not meet the current strength, please re-enter

Write down your new VMS password and keep it somewhere safe. You will need it every time you open the software.

Click Next. A message says As the current user password is changed, you need to login again. Click OK, and log in again with the user name admin and your new password. The wizard then continues with the security questions.

Viewtron VMS message As the current user password is changed, you need to login again, with the OK button

Windows shows the same Weak, Middle, and Strong choices with the same rules. Most screenshots in this section are from the Mac.

Step 5: Finish the Quick Configuration Wizard

The rest of the wizard has three short pages. You can click Previous to go back to a page.

Create Security Questions / Answers. Pick three questions and type an answer for each one. We recommend that you set them, because security questions help you reset your VMS password if you forget it. Click Next. You can also click Skip if you do not want to set them now. If you skip them and later forget your VMS password, contact our tech support at 561-433-8488 for a reset code.

Quick Configuration Wizard security questions page with Next and Skip buttons

Device Time Correction. Leave the Device Time Correction box unchecked and click Next.

Quick Configuration Wizard Time Settings page with Device Time Correction unchecked

Select a plan. Video Monitor, Personnel, Target Counting, and Data Dashboard are already selected. Leave them selected and click Finish. You can also click Skip to close the wizard.

Quick Configuration Wizard Select a plan page with Video Monitor, Personnel, Target Counting and Data Dashboard selected

The Viewtron VMS main window opens. The install and first-time setup are done. You have no cameras in the software yet. That is the next guide.

Viewtron VMS main window Home page after the Quick Configuration Wizard, with no devices added yet

A Record Partition Setting window also opens on top of the main window. It lists your PC’s drives so the software can save recordings on them. If you only use this PC to watch your cameras and play back video from your NVR, click Cancel. Nothing is reserved or formatted, and the window does not come back.

Viewtron VMS Record Partition Setting window on Windows listing drive C with the OK and Cancel buttons

If you clicked OK by mistake, nothing happens to your drive. The Record Partition Setting window simply opens again the next time you start the software, and you can click Cancel then. After you click Cancel, Resource Management may show a tip that no partitions are configured. That is expected on a PC that only views video.

Next Steps: Add Your NVR

Now you are ready to add your Viewtron NVR or DVR to the VMS software. In my next guide, How to Add an NVR to Viewtron VMS, I show you how to add your NVR by its serial number. This uses the P2P cloud connection, so you do not need to set up port forwarding on your router.

Questions?

If you have any questions about installing the Viewtron VMS software, you can text or call me at 561-433-8488.

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