Re: DVR Password Fails for Remote Access

Mike Haldas

For any users that are having this type of problem with a surveillance DVR purchased from CCTV Camera Pros, we offer free phone and remote network support. Please email us at along with one of the following:

Order ID

Email address used to place your order

We have support engineers ready to assist you and login remotely to your network to set things up on your behalf. Please note that we can only offer this level of support for verified CCTV Camera Pros customers.

Thank You.