Home > CCTV Security Camera & Video Surveillance System Forums > Stand Alone DVR Support > h.264 Not Booting Up > Re: h.264 Not Booting Up
Sorry to hear that you are having trouble. I checked our database and do not see any orders in our system under your email address. Please note that H.264 is a video codec used by most DVRs and is not a brand. If you have one of our DVRs, please email firstname.lastname@example.org with the order ID or email address used to place the order and a tech will help you.