Re: Have no idea why I can't view cameras remotely

Mike Haldas

Hello Lancer525,

Sorry to hear you are having trouble. Can you provide me with the model # of the DVR? Was the DVR purchased through us CCTV Camera Pros?

The reason I ask is not all DVRs are web browser accessible, most are but not all. Is there a disc that came with the DVR? If so most likely there is a client software you can use for remote viewing instead of web browser. Please try using client software to see if you are able to connect to the DVR.

This will tell you is it a browser issue or not.

Please advise.

Thanks James