2000 jpeg internet trouble

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  • July 8, 2011 at 10:19 pm #31278
    Anonymous
    Inactive

    I can get into the dvr from our office computer but not outside sytem. We have replaced our current dvr that worked outside the system. We have a static IP we must be doing something wrong on dvr setup. Any ideas.The router is ok we set the same ip,gateway,netmask as the old system.

    July 11, 2011 at 3:23 pm #32251
    Mike Haldas
    Keymaster

    Hello dmarr35,

    It sounds like you may not have the Port Forwarding configuration setup. Here are the step by step instructions For the JPEG 2000 remote view configuration. https://www.cctvcamerapros.com/DVR-Viewer-Connection-s/227.htm

    I hope this helps. Please let me know if you have any questions.

    Thanks James

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