App crashes on iPhone

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May 19, 2010 at 12:01 pm #31076

Anonymous
Inactive

Hi,

Like many people on the app store, I have downloaded the app and after trying to setup 1 camera it then crashes the app back to the springboard. Each attempt since just results in the app crashing after the splash screen. Can I delete the config file and try again, or do I have to uninstall the app and re-install?

Many thanks,

Si.

May 20, 2010 at 12:16 pm #32037

Mike Haldas
Keymaster

slime,

I am sorry that you are having trouble with the iCamViewer iPhone app. This is the app that you are referring to correct?

https://itunes.apple.com/us/app/icamviewer/id346469891?mt=8

Please delete the app from your phone and reinstall it. Can you please let me know which camera you are trying to use with it?

If you want me to call you today to help you, please email me your contact info at mike@cctvcamerapros.net. I have a demo camera setup that you can log into to test also.

Thanks.

-Mike
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