dvr h.264 and central management software 2.1.8.10
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Gustavo,
If you are able to access on your local network but not remotely over the Internet, then most likely one of the following is the problem:
- Your port forwarding is not setup correctly
- Your modem has a firewall that needs to be disabled
- You are using DSL with a separate router and your DSL modem is not properly bridged
To setup your port forwarding, you must know what ports your DVR uses and you can refer to these instructions:
https://www.cctvcamerapros.com/Internet-Surveillance-Setup-s/156.htm#port-forwarding-setup
If you are using DSL and you need to find out if there is a firewall or if your DSL modem needs to be bridges to your router, you should contact your service provider.
Please let us know if we can help further.
Sincerely.
-Mike
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