How to Enable Geovision IP Cameras HD Resolution for Remote Viewing

A customer contacted us today with the following problem:

We have installed four of the Geovision GV-BL320D outdoor mexapixel IP cameras at a location and regularly access them remotely over the Internet from Internet Explorer using the Geovision webcam server. For some reason, we are unable to set the resolution higher than 320 x 240 for remote viewing even though these are 3 megapixel cameras. Please help.

Refer to the following steps on how to enable the actual megapixel resolution for the cameras on the NVR via Webcam:

On Geovision DVR / NVR side:

1. Disable and re-enable Webcam Server to bring up the Server Setup window (ie Click on the Network button > Webcam Server. Then do it once more)
2. Go to the Video tab.
3. Select “Actual Size” for Max. Image size. Click OK.

On Client side (Web Browser):

1. Connect via IE to the DVR.
2. Once able to see the live video of the camera, click on the Change Quality button > Hardware Streaming H264 > (select resolution seen there)

If anyone has additional questions related to this topic, plase post.