iphone surveillance viewing using Geovision GV-iView app

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This topic contains 21 replies, has 0 voices, and was last updated by  Mike Haldas 7 years, 8 months ago.

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  • #31007

    Mike Haldas
    Keymaster

    I have down loaded the GV-iView app on my iphone. I am using linksys router with port forwarding set up for various ports, 81,80,8866,5511,4550,5550,3550. I can access remotely from other computers, however when I use the app on the iphone it tries to connect but will, after about 5 to 10 seconds, give me a message that the "connectin failed". I have tried using all the various ports but still no luck.

    Can anyone help.

    Thanks,

    Bill

    PS I have also performed items 1,2,3 and 4 on the Geovision iPhone setup.

    #31883

    Mike Haldas
    Keymaster

    Bill,

    Please be sure to follow the Geovision GV-iView iPhone setup instructions from this link step by step. Many customers have been able to get it working by following these.

    Please let us know if we can help further.

    Sincerely.

    -Mike

    #31884

    Anonymous

    1- i have 3 gv 1480 cards

    2- i have one iphone

    3- i have one router

    i can connect my 3 cards with dm-multiview.

    i can't with my iphone

    Card one: 8866

    card two: 8867

    i can just connect on my first card with my iphone?

    please help

    #31885

    Anonymous

    I HAVE A IPHONE TRYING TO CONNECT TO H.264 PUT IP IN AND PORT BUT CONNECTION FAILED WHAT AM I DOING WRONG

    #31886

    Anonymous

    Hello everyone. I have a geovision dvr connected to my home network and I can access it just fine from my iphone 4 , with the gv-iview app. when i try to use the app on my iphone outside my network using at&t 3g, i can only get the recorded view portion to work. When i select the live view (dvr) using the required same ip address it starts to go to the six camera split screen page, but it is all black and only shows dvr and record button for a breif moment then it crashes and the app clodes completly. I have all the required ports open, 8866. 80, 5511, etc. I have checked them using the open port tool. The only thing that seems wierd is I cant port forward port 80 to my netgear router. It says it is already being us by other configurations. But the port checker tool says its open. And like i said the app does work with recorded view, just not live view. The geovision capture card is 1480 ver. 8.3.4, and my iphone app is Gv-iView v2.1.1. Do you know how to correct this problem. I see it over and over again on support forumns and I have tried many of the tips I found on the forumns. Let me know if you have a solution. Thanks

    #31887

    Anonymous

    Hi everyone. I have a GV-800 card on my PC and I want to use an IPhone4 with GV-iview to monitor my home cameras. The problem is that my ISP blocks port 80 and it seems that Iview only works if that port is available, because I always get a message saying the program is not able to connect to GV-800. I have followed all the instructions to config the board and teste it by taking the PC to a friend's house who uses a different ISP and I was able to see the cameras on my Iphone. Is there any way to get iview working with another port? Tks in advance for the help.

    #31888

    Mike Haldas
    Keymaster

    Hello Helano,

    Yes you can change the http port from 80 to any available port such as 8000 or 8080.

    Please let me know if you have any questions.

    Thanks James

    #31889

    Anonymous

    Hi James. Tks for the help. I tried with port 8080 and it did work. In fact, I had already tried earlier and it did not work. However, as you were very positive about Iview working with other ports other than 80, I started thinking about what I was doing wrong and I sudenlly realized I had forgotten a very basic point: to include the port after my IP on Iview. In short, for the benefit of whoever might bump into the same problem:

    OO GEOVISION: go to Webserver Setup -> HTTP Port and write 8080 (or other).

    On your Router: unblock this port on your Firewall (if it is blocked); it might be necessary to route WAN traffic on port 8080 to you PC IP (LAN traffic), if you have a router.

    On your Iphone: on the IP field -> write your IP (ou a domain acquired with DynDns, e.g)followed by ":8080"; for example: 186.034.126:8080 or johnsmith.home.dyndns.org:8080

    It worked perfectly for me!!

    Tks for the help.

    #31890

    Anonymous

    I have a Verizon iPhone 4 and GeoVision V8.3 and installed the GViView on my phone. I followed the set up to the letter and can only get the RPB to work. The DVR looks like it is going to log in and I get 8 blue screens where the images should be and after a few seconds it says login failed. I have no problem with my remote view on my laptop from other locations and am wondering if it is an issue with the GViView. If I use the IP address to my WAN while in range of the network I can get the DVR to work. I'm stuck any suggestions would be appreciated.

    #31891

    Mike Haldas
    Keymaster

    hvss@optonline.net,

    I know there was some issues with 8.3 software and the iphone live viewing. You should upgrade to the new 8.4.0.1 software.

    Thanks James

    #31892

    Mike Haldas
    Keymaster

    hvss@optonline.net,

    I know there was some issues with 8.3 software and the iphone live viewing. You should upgrade to the new 8.4.0.1 software.

    Thanks James

    #31893

    Anonymous

    I updated from 8.3 to 8.4 as suggested and now I can not log on from either my laptop or my iPhone. All the settings are the same and am now at a total loss.

    #31894

    Mike Haldas
    Keymaster

    hvss@optonlone.net,

    Make sure the following ports are open.

    80

    4550

    5550

    5511

    8866

    You can use this tool to see if they are open or closed. http://videos.cctvcamerapros.com/check-open-port-forwarding-tool

    Thanks James

    #31895

    Anonymous

    I did that and for some reason port 80 is closed so I changed it and adjusted the settings on all programs to match. Still no luck in establishing a connection.

    #31896

    Mike Haldas
    Keymaster

    hvss@optonlone.net,

    Are all of the ports showing open? Including the one that you changed?

    Also if you changed the http port from 80 to say 8000. You will have to type in http://ipaddress:8000. Make sure you type in http:// before the ip address and than :port numeber you changed the http port to.

    I hope this helps

    Thanks James

    #31897

    Anonymous

    Since nothing seemed to work I shut down the computer and removed the hardware and did a destructive recovery of my PC which brought the system back to factory. Installed all updates, the GeoVision GV600 DVR card and all required software (v8.4) and set the system up as required. I can not log in from my laptop through the Internet Provider IP but can do so through my wireless network IP (this has only been done from home). My GViView for live view through 3G I get login failed. The remote playback I can log in but when I play back a stream I get flashes of green and white light no image.

    The operating system on my PC is XP with SP3.

    #31898

    Mike Haldas
    Keymaster

    hvss@optonline.net,

    Are the ports showing open?

    #31899

    Anonymous

    All the ports required are open and port 80 had to be changed as my ISP has it blocked. The port I am using is open an set accordingly on all aspects. The ports were checked with open port check tool.

    #31900

    Anonymous

    I have resolved the issue with the GViView and both the live view and the RPB are working fine. Now all I will need to do is take my laptop to an off site location and see if it will work as it will not do so on the home network. The problem with the iPhone viewer required the port number to be listed at the end of the IP on the GViView and as for the RPB I had to do a server update on the GeoVision program.

    #31901

    Anonymous

    Both the RPB and Live View are working on my Laptop as well from another internet site. Thank You JC for all your help.

    #31902

    Anonymous

    hai.. i have a problem..

    how if we have 2 card and we want to remote those card with gv ivew ?

    i try first card port mobile : 8866

    and the second card port mobile : 8867

    but the result in iphone just show first card only..

    i try change port in gv ivew to 8867 , the result still to firs card which the port 8866… pliss help me sir..

    tanks

    #31903

    Mike Haldas
    Keymaster

    Hello Chucky,

    If you have two separate GeoVision DVR's on the same network you must change the http port so they are different as well. By deafault the GeoVisions http port is set to 80. On one of the machines you will need to change it to something different like 81. Once you do this , in the GV-iVIEW App you will need to type in the ip address:81 for the port number. Also in the port field below type in the Mobile port 8866 or 8867 depending on the DVR.

    I hope this helps.

    Thanks James

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