Prevent Viewtron Mobile App from Automatically Lowering Video Resolution

By default, the Viewtron mobile app for iPhone and Android (SuperLive Plus) will automatically lower the video resolution when you are remotely viewing your security camera(s) when your Internet connection speed is low. You can prevent adaptive resolution feature from adjusting automatically.

Do disable the adaptive resolution feature, do the following while viewing your security cameras live in the app.

1. Tap on the Configure icon in the upper left.
2. Tap on the Local settings link.
3. Tap on the Resolution Adaption slider to turn the feature off.

Now, the live view of your security cameras will no longer automatically switch from high resolution to lower resolution even if your Internet connection is slow.