password reset on CPCam 8 channel mpeg4 network dvr

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    My employer has a CPCam 8 channel mpeg4 dvr and at one point it was working, then after someone did maintenance by adding a new camera, was 3 now has 4, we can no longer login with admin/admin.

    I can ping and i get a reply so i know I'm talking to the DVR. I can user I.E. and connect to and get prompted for the userid and password, but I get rejected.

    Is there a way to reset the factory setting?

    I've tried admin/admin, admin/0000, admin,1111, admin/1, admin/11111111, Administrator/admin, Administrator/1111, all combinations.

    Another thing I find odd is that when I hit the power button it won't power off. So if someone set the secondary security, then no one here knows how to get it unset.

    I called the tech support hotline and I don't get called back, so I'm really hoping you can tell me how to flash this back to factory defaults.


    hi gramma.

    did you get a reset code for the dvr….im having the same problem

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