Video colour and streaming quality

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  • #31453

    I am using a stand alone 8 channel iDVR purchased from your good selves at cctv camera pros.

    The record mode is CIF 8CH and 30FPS High.

    I am using a PC with Win 7 pro 64 OS and decent processor and 8GB RAM.

    I am connecting an iPad currently via wifi on our LAN, but hope to use VPN from outside our LAN going forwards.

    I am using one of 2 bnc outputs from a multiplexer for the input. The sytem that the other output is connected to does not experience and of the below issues.

    The problems I am experiencing are:

    1.The streams are coming through b&w rather than colour.

    2.The video streams are quite choppy

    3.The CMS and EMS applications that were on the CD that shipped with the product require passwords on launch and the default device passwords do not work. There is no mention of a CMS password in the documentation.

    4.When viewing the 3×3 grid of all cameras the FPS rate is often as low as 1 or 2 when viewing on an iPad. Even though I only have 1 or 2 cameras connected. It is fine using Web Server in a browser on the PC.

    Do you have any suggestions as to how to resolve the 4 issues above.

    Mike Haldas

    Hello johndiamond,

    In regards to plugging into a multiplexer, just curious as to why you are going through the multiplexer instead of going direct into the DVR? Also black and white images are typically caused by PAL cameras connecting to a DVR that is set to NTSC. Do you know what video source your cameras use, PAL or NTSC?

    In regards to the video stream being choppy, I would advise first to remove the Multiplexer out of the equation and then see if this helps. Also in regards to connecting via iPhone you will need to make sure you have a strong wifi or 3g / 4g connection. Also within the DVR if you go to the Network menu , go to the MISC tab and make sure bandwidth is set to unlimited.

    CMS and EMS passwords are both set at default to 0 (Single Zero).

    Please let me know if you have any further questions.

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