Wireless Surveillance Cameras for HOA

Here is a chat transcript with a customer that wanted to purchase a wireless surveillance system for an HOA (home owners association):

Wireless Customer:

We are installing a wireless system and I need assistance in obtaining all of the hardware required to operate. It is a installation without direct point to point vision. I will need a complete 2 camera system which includes a repeater to bounce the signal to the desired point of reception.

Customer Support:

you are looking for wireless equipment correct?

Wireless Customer:

Yes, I want your recommendation for camera

Customer Support:

OK, how many cameras will you need for each system?

Wireless Customer:

2 cameras. We have an entry gate hold one minute.

Wireless Customer:

Yes a 2 camera system. We have a entry gate where we will be placing a camera. Once in the gate, there is a road that is not a straight line of contact. We will be placing a pole there with a repeater on it. We would like to bounce the signal from there to a house located about 1500 ft in the property. We want two cameras at the front gate.

Customer Support:

OK, is there any internet connection at the gate? that would be another option for you instead of wireless if so

Wireless Customer:

No, there is no internet connection at the gate. We want wireless.There is an electrical connection at the gate for power to tap into.

Customer Support:

OK. what type of objects are obstructing the direct line of sight? Just trees? or buildings also?

Wireless Customer:

Trees and the road is not a direct path.

Customer Support:

if there are just trees obstructing the line of sight, we do have a 900mhz system that can go up to 1500ft with no direct line of sight. You can see it here: https://www.cctvcamerapros.com/Wireless-Video-Surveillance-Transmitter-p/wifi-900xtrp.htm

Customer Support:

the signal can go through trees but not buildings

Wireless Customer:

I saw this on your website. What type of cameras would be required? What other equipment would be needed (i.e. power supply, repeater etc).

Customer Support:

This is how it would work. You can connect two IP cameras at the gate, such as these: https://www.cctvcamerapros.com/WDR-Network-Camera-p/ip-v97142.htm

to a network switch like this one: https://www.cctvcamerapros.com/PoE-Network-Switch-p/net-sw8-4poe.htm

the network switch will provide the power to the cameras as well and can be housed in on of these NEMA boxes: https://www.cctvcamerapros.com/NEMA-Weatherproof-Outdoor-Enclosure-p/nema-p14104.htm

the transmitting end of the wireless system will also connect via CAT-5 to the network switch

Wireless Customer:

The network switch will be outside on the pole with the camera? Cat-5 connects the camera to the Switch?

Customer Support:

then the receiving end of the wireless system will also connect to a network switch. You do not need a POE switch for the receiving. A less expensive model like this can be used: https://www.cctvcamerapros.com/5-Port-Network-Switch-p/net-sw5p.htm

Customer Support:

you are correct. Must be in a weatherproof box though. The box I sent you the link to has power built in.

The on the receiving end, you will connect either a PC based recorder to the switch such as this one:

https://www.cctvcamerapros.com/Network-Video-Recorder-NVR-p/nuuo-pc4ip.htm

or a stand alone NVR like this one: https://www.cctvcamerapros.com/Network-Video-Recorder-p/nuuo-nv-2040.htm

Wireless Customer:

Then the 5 port switch will be installed next to the computer in the house receiving the signal? (or DVR) I also need a compatible DVR.

Customer Support:

you are correct

Wireless Customer:

Do we need a repeater mid-way down the dirt road? At night it gets dark so we would need infra red and possibly motion detection. Is that possible in an outdoor environment?

Customer Support:

if you are 1500 feet away with just trees, then no repeater should be necessary. Those camera have built in infrared and the PC based recorder supports motion detection alerts and recording. You can see a video here: https://www.cctvcamerapros.com/Surveillance-System-Motion-Detection-s/303.htm

if you had trouble with lack of good connection, you could add another unit as a repeater.

Wireless Customer:

Will you draw me a diagram of connectivity? Similar to the one on your website. What is the leadtime for the purchase of this equipment?

Another unit? Another camera system?

Customer Support:

we can draw a diagram but that will take some time

Customer Support:

what is your email address?

Customer Support:

the lead time for equipment is 1-2 days. This stuff is in stock

Wireless Customer:

---

@xxxxx.net

Wireless Customer:

We are here in Houston. For delivery.

Customer Support:

you can get the equipment within 5-7 business days of when you order with standard ground shipping

Customer Support:

I will email you a diagram, but it will take a day or two to draw it out. Is that OK?

Wireless Customer:

How can I save these links you sent to me?

Customer Support:

I can email you the entire chat transcript if you like

Wireless Customer:

Yes that will be fine. Please do so I can have the links you provided me. I appreciate your assistance.

Wireless Customer:

This is all of the equipiment required correct?

Customer Support:

yes, when I email you the drawing, I will also email you a quote that has all of the materials line by line.

Wireless Customer:

We are desperately wanting to install this by the end of next week if at all possible.

Wireless Customer:

Thank you the line itemization will help alot.

Wireless Customer:

What is your name?

Customer Support:

Your welcome. My name is Mike Haldas 888-849-2288, ext 86.

Wireless Customer:

Thank you again Mike. My number is xxx-xxx-xxxx.

Customer Support:

Thank You Beverly. I will try to get this drawn out today along with the quote. I will send you an email with this transcript. Then email you the quote and drawing.

Wireless Customer:

Thank you.

Customer Support:

Your welcome. Any other questions for now?

Wireless Customer:

Nothing for now. Your website was great and informative. I think my husband will be happy with this product.

Customer Support:

Thanks for all the kind words. I will email you shortly.