Re: gv600 reinstall after new hard drive

Mike Haldas

Hello Jade22,

GeoVision is very slow about getting back to customers in regards to the GeoVision disk if ever. Your best bet is to go to, once here on the right hand side of the webpage you will see the live chat icon. Wait until they are online and initiate a chat. Go ahead request the software via live chat, they will require the Serial number for the GeoVision DVR card which can be found on the the DVR card itself (usually starts with 4-5 zeros). Once the serial number is verified they will send you a link directly to the FTP site where you can download the software at no cost.

I hope this helps. Please let me know if you have any questions.

Thanks James