Home > CCTV Security Camera & Video Surveillance System Forums > Stand Alone DVR Support > iDVR-E Series > Not having much luck here (iDvr E16) > Reply To: Not having much luck here (iDvr E16)
I am one of the managing partners of CCTV Camera Pros. I am really sorry to hear that you are having trouble. Normally we only monitor our forum during regular business hours but I really hate to see customers stuck. Let me try to point you in the right direction.
I will give you a phone call in a minute to touch base. If I can not get you up and running from home, I will have one of our techs make your technical support case the first that they get to Monday morning (tomorrow).
Please be assured that we 100% back all of our iDVRs with lifetime customer support and we will get you up and running.
In case you do not already know about this page. The iDVR support page covers most topics with step by step instructions.
Thanks for your patience.