CCTV DVR Video Hard Drive Backup Recovery

CCTV Camera Pros offers free Backup Player software with our iDVR-PRO CCTV DVRs. This software allows you to playback video exported from the DVRs internal Hard drive or in this case you can connect the internal Hard Drive up to a PC and playback the video on the Hard drive.

Question from customer:

We purchased an iDVR-PRO DVR from you guys.

https://www.cctvcamerapros.com/HD-Security-Camera-DVRs-s/972.htm

Our building where this DVR was housed caught fire and damaged the DVR. That being said we have recovered the hard drive and would like to try to recover the video on it. Is this possible?

CCTV Camera Pros Response:

Yes, this is possible using a Windows PC. Please see the below instructions.

1. To connect the Hard drive to the windows PC you will need a USB to SATA USB Hard Drive Cable.

2. Once the Hard Drive is connected to the PC download the iDVR-PRO Backup Player linked here
https://www.cctvcamerapros.com/CCTV-DVR-MAC-Viewer-s/403.htm#software

3. Open the Backup player and click the “SELECT DRIVE” button, you will see a list of available drives , select the drive you would like to play the video for.

4. Once selected you should have the ability to select specif dates and times using the calendar and timeline seen below…

• This topic was modified 5 years, 9 months ago by James Haldas.
• This topic was modified 5 years, 9 months ago by Mike Haldas.