Having problems to do remote view from home to office. help needed

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  • April 23, 2012 at 5:49 am

    My iDVR- E series is connected via ethernet to a 2wire modem/router combo.

    I have finish configuring the ip addresses for the idvr.

    I am unsure of the fields of the gateway and the dns fields in order to access it over WAN.

    Are the default gateway and the dns fields the same? i look at the Ipconfig and the entry are the same for a local pc.

    How i can view the cameras through remote viewing for example from my home to my office< as the Idvr is located at the office?

    Is the EMS software able to see the views from my home to my office?

    Please help me or i have the wrong concept?

    Thanks.

    July 5, 2012 at 11:59 am

    John,

    You can find the port forwarding information that you need to configure in your router here:

    https://www.cctvcamerapros.com/DVR-Network-Setup-Port-Forwarding-s/488.htm

    and here:

    https://videos.cctvcamerapros.com/specs/2wire-Router-Port-Forwarding-Setup-for-iDVR-E.pdf

    Yes, the EMS, as well as all other DVR viewers for the iDVR will work on your local area network as well as remotely over the Internet (as long as port forwarding is configured).

    Please let us know if we can help further.