iDVR Surveillance DVR Dynamic DNS Support

An installation partner recently contacted CCTV Camera Pros with the following question:

I recently ordered a couple of iDVRs for a client. They do not have a static IP and are using DYNDNS.org to access their network remotely. How should the DVR be setup to use this? There was an option I saw that asked to input the DYNDNS username and password during the initial setup. Is that a requirement? Please let me know so I can get them up and running.

Here is CCTV Camera Pros reply:

Just program the DYNDNS.org settings into their router. You can completely ignore the DDNS settings on the iDVR. Programing the router with the settings vs. programing the DVR with the settings are two different options. You never use both. I prefer using DynDNS and programming routers instead of using the service built into stand alone DVRs.

When the client accesses the iDVR remotely over the Internet, they will use the DYNDNS.org hostname to access the DVR instead of their IP address.

Please let us know if we can support you further.