Geovision iPhone Application GV-iView

Security Camera & Surveillance System Support Forum » Geovision Surveillance Support

(43 posts)

Mike
Support Engineer

Geovision has released a video surveillance iphone application which supports viewing security cameras connected to a Geovision surveillance DVR remotely. To download the application, open iTunes and search for gv-iview. This support topic has been opened for Geovision users to discuss their experience with the new Geovision iPhone appication.

Posted 1 year ago #
Mike
Support Engineer

CCTV Camera Pros ran some tests today using the following setup instructions provided by Geovision:

http://www.cctvcamerapros.com/Geovision-iPhone-Application-GV-iView-Setup-s/329.htm

We were unable to get the live view working properly. Although we were able to connect to the remote playback viewer from our iPhone, we could not get the video to actually play. We were only able to pull up playback lists and see a still snapshot of the event. We will continue working on this and we will not complain for now being that this is a beta release of the GV-iView application.

Please post your experience with using the Geovision iPhone application to this forum topic.

Here is a link to an article on the beta release:
http://videos.cctvcamerapros.com/category/geovision

Posted 1 year ago #
James
Member

Hello,

I was able to get the liveview working. Make sure you enable the "Mobile" port under the Web section in GV. The image quality isn't that hot though. Maybe there is an adjustment for it.

-jr

Posted 1 year ago #
Jim
Member

I can access the RPB View but when I attempt to connect to Live View I get "IP/PassWord not correct!!". I have been able to successfully access the Live View of a demo site.

I installed the GeoVision Authentication Server from the DVD and created a user but still get the same message. Do I need the Authentication Server to use GV-iView? If not, I will uninstall it because everything else is working fine without it.

Btw, I get this same error when connected via WiFi on the same network.

Thanks in advance for any guidance.

Posted 1 year ago #
Randall
Member

I have same problem. I can use RPB but get ip/password error on live view?

Posted 1 year ago #
warholim
Member

I was able to get both pieces working. I am able to playback video through RPB. I was getting the same error for Live View, the IP/Password error. I had to disable ssh to get Live View to work. I am still poking around to see if I can get it to work with ssh enabled.

Posted 1 year ago #
Mike
Support Engineer

warholim,

Thank You for posting. After you are done with your testing, if you could share any information with the group about what you did to get it working properly, that would be much appreciated.

Sincerely.
-Mike

Posted 1 year ago #
warholim
Member

I'll try to post my existing settings tonight. I did see a blurb that you needed to be at GeoVision 8.3 so that's the first thing I did. I upgraded to 8.3.1. I was at 8.2.

Using Live View I am only seeing about a 2 second delay through Comcast/Internet/AT&T 3G network which is pretty amazing. RPB is also working well. The overall interface could use a bit of work...it's not exactly intuitive. It took me a couple of minutes to figure out how to change cameras and to go back and forth between Live View and RPB.

Posted 1 year ago #
warholim
Member

Under the WebCam Server Section here are my settings:
General:the following are checked
Enabel Remote Control
Run ViewLog Server
Run Bandwidth Control Server

Server:
Run GeoHTTP Server(checked)
HTTP 80
Command Port 4550
Data Port 5550

Mobile(checked)
Port 8866
Rpb 5511
Max Connections 20
Max FPS 10

JPG
Create JPG/GIF Files (checked)

Posted 1 year ago #
Mike
Support Engineer

warholim,

Thank You for posting the detailed Geovision iPhone setup information for everyone. Are you accessing on your local area network or remotely over the Internet. If you are accessing remotely over the Internet, can you please let us know which ports you have forwarded in your router to your Geovision PC?

Thank You.
-Mike

Posted 1 year ago #
warholim
Member

I am accessing remotely using port forwarding, not through my own network.

I already had the standard WebCam ports forwarded:

21
80
3389
5550
6550

And per the instructions for the iPhone app I forwarded:

8866
5511

Posted 1 year ago #
chuck101
Member

OK Guys... Hopefully this helps!

After being on live chat with an actual Geovision help rep for about an hour both of us were becoming being pretty frustrated. I was getting the ip/password, and connection failed errors when I had everything correct.(Of course you have to update your geovision software, and make sure your ports and options are configured correctly.) I then took it upon myself just to check the shut all systems down option. After starting everything back up it worked like a charm. What a relief!

Posted 1 year ago #
waldrondigital
Member

I documented exactly how to get this working.

http://www.waldrondigital.com/2009/09/03/geovision-iphone-live-view-connection-failed-fixed/

You're welcome!

Posted 12 months ago #
naser
Member

Hi Guys,

I got my DVR setup to work with the GV Iview app and it was working briliantly for the last couple of months with a decent live feed.

Two days ago iTunes released an update for the GV iView app, so I downloaded it. Now the application wont even open!!

Help anyone?

Posted 9 months ago #
Mike
Support Engineer

naser,

Are you still having trouble with the new GV-iView iPhone app?

Posted 9 months ago #
Ivan3492
Member

This is great site for info.

I was just wondering if someone could tell me when the GV-iView app says its recording all cameras, where is this recording being stored, and how do I retrieve/delete it. Is it filling up my iPhone storage?

Thanks
Ivan

Posted 8 months ago #
Mike
Support Engineer

Ivan3492,

Thank you for the kind words about the support forum. I am glad that you have found it to be useful. When the GV-iView app displays that all cameras are recording, it is just reporting the current recording state of the Geovision system that you are connecting to. Nothing is being recorded to your iPhone, so you do not have to worry about video using up all of the space on your phone.

Please let us know if we can help further.

Sincerely.
-Mike

Posted 8 months ago #
Ivan3492
Member

Thanks for the reply Mike. That was very helpful.

Cheers
Ivan

Posted 8 months ago #
Russ_007
Member

Hi. I got my new 3GS iphone last week and was happy to see that I can see my cameras live, using this application. Have followed the instructions and after a couple of tries it worked like a dream ... And then, I have lost my connection on my home LAN... Even that the router is still one and connected to Internet it is not visible to the rest of the machines at my LAN (no reply when pinged). After reset it worked fine but when I used the GV-iView from iPhone on WI-FI through one of my access points, the connection is lost again.... Any ideas? The only think I have not tried is to apply bandwidth control.

Posted 8 months ago #
Mike
Support Engineer

Russ,

Are you making sure that the LAN IP address that is assigned to your Geovision PC is static and not changing? Some routers like D-link allow you to assign network devices static IP addresses. You can see how to setup static IP addresses on a D-Link router here:

http://www.cctvcamerapros.com/DLink-Router-IP-Setup-s/162.htm

I would check this out in your troubleshooting. It is a common thing that happens when power is lost and your router reboots or your router reboots for any reason.

Posted 8 months ago #
Russ_007
Member

Thanks Mike. My IP is static on the Geovision PC. And it works fine with everything else. There is a UPS connected to the rack where all the network related items are (router, switch, PC). No power issues, no dynamic IP. And when I use Geovision remotely from the internet it is fine. The problem starts when I use it with iPhone. I will change the router next week and see what happens, but it is rather strange... I have a Linksys router at present.

Posted 8 months ago #
Mike
Support Engineer

Russ,

Have you upgraded to the very latest version of the Geovision software which is 8.3.2? This was recently released and is the first version to officially support the GV-iView app.

Posted 8 months ago #
Raztech
Member

I upgraded to the latest geovision 8.3 the iPhone app loads but it doesn't show any live feed for the cameras. But the playback works great I see the connected cameras listed and I cand select all the video listed and they playback with no issues

Posted 8 months ago #
euphoria5150
Member

Hi Mike,

My company is currently interested into a iPhone app. Would GeoVision be willing to do some custom branding on the software and/or SDK or something in that manner?

Thank you!
Cordially,
Russell

Posted 8 months ago #
Mike
Support Engineer

Russell,

I doubt that Geovision would do it but CCTV Camera Pros recently invested in and partnered with feedburst iPhone app development company and we can definitely help you build a custom app.

We recently completed development of the iCamViewer which is a FREE surveillance iPhone app that allows you to view up to 8 CCTV or IP cameras. Please click on this link to read more about it and to download it from iTunes:

http://www.cctvcamerapros.com/CCTV-Camera-iPhone-App-s/362.htm

Feel free to email me at mike@cctvcamerapros.net to discuss the custom iPhone app development further.

Sincerely.
-Mike

Posted 8 months ago #
euphoria5150
Member

Ok, thanks alot for the links and the info. I will get with my CEO and we will be in contact.

Posted 7 months ago #
saloonguy
Member

Got the RPB viewing running great but the live view can not connect. I have all the ports open that i needed and have set up the webcam server tabs up. Any thoughts on what else i may need to do?

Posted 6 months ago #
JCHaldas
Moderator

Saloonguy,

What GV Software are you currently running? I believe there was a problem with the beta version that was on 8.3 software if you are running this software you should upgrade to 8.33

Thanks James

Posted 6 months ago #
saloonguy
Member

JCHaldas,

My software is Version 8.33, just downloaded last week.

Posted 6 months ago #
gw1964
Member

I am running Geovision 8.33 and GV-iView2.0 on my Apple iTouch. My ISP is blocking port 80 so I am using port 8888 and the default 8866 port for mobile. My firewall is port forwarding correctly because I can access via a remote PC. iView does not work after I changed to port 8888. I thought it only connected on port 8866? It seems like it also needs port 80?

Is there any way to tell iView to use 8888 and 8866 rather than 80 and 8866?

thanks!
G

Posted 4 months ago #
JCHaldas
Moderator

gw1964
Did you change the port from 80 to 8888 in the GeoVision Webcam Server Settings?

Thanks James

Posted 4 months ago #
koim
Member

Hello Mike,first apologize for the bad english.I'm from Bulgaria:) I have Capture Board GV 800 16ch.the software version is GV 7.0.5.0 when update the version on 8.3 on my screen in real time mode,is nothing to display.The name of cameras is visible but no real time picture.The reason to update is my GV-iView iPhone app. how to solve the problem with real time mode on computer?

Posted 4 months ago #
Mike
Support Engineer

koim,

Does it work OK if you lower the frame rate? Are you sure that your Geovision card is compatible with the latest software version? You may want to contact Geovision to make sure that your card can support version 8.3. You can contact Geovision at download@geovision.com.tw.

Please let us know if we can help further.

Thanks.
-Mike

Posted 4 months ago #
madriver
Member

I thought I had everything correct and had missed the JPG check box under the webcam settings. The symptoms were the RPB working but the Liveview showing blank screens.

Posted 4 months ago #
hornerocba
Member

Hi,

I have the application working correctly on my iphone (8gb), I can connect correctly but I can't see Live View, all cameras says VIDEO LOST. On the other hand, when I conect in RPB I can see all the recordings.

By the way, I also have ssview (Symbian) application running on my Nokia N95, and I do see the cameras Live. I have all ports triggered and forwarded correctly.

Any ideas? Any help much appreciated!

Pedro.

Posted 1 month ago #
tmacbeth
Member

hi,

can anyone tell me if there is a more effecient method to PTZ our camera's using the manual zoom (vs presets) with GV-iview. Our applications seems to work fine, but it is annoying that the manual ptz controls seem to move only 1-2 degrees each requested change (Even with the ptz speed set up to 4).

Feedback on this would be appreciated. Let me know how this works for you.

Thanks

Troy

Posted 1 month ago #
sundance1@carolina.rr.com
Member

Gentlemen, First of all I want to thank every one of your posts and inputs on these pages or I would never have been even able to make it to this point, whereever I am.? Could I please ask why ( and I am sure you folks have covered it but like a few folks that wrote above that there minds were exhausted..). Why is that you can input all the data correctly that you have recommended and that works, believe me on my home network. Had it not been for your efforts I would never have got it to look at the cams on this home network. Minus the remote playback. Believe me after all it took me see cameras with your help I am grateful. Now if I could just get it to work outside an away from my home network. I have cut the network on the iphone off to see if that would help. I have changed ips to the wan ip then : and then the local geo ip and even with a port number at the end and it just dont want to hook up. If anyone has time to help an old hippie I would be eternally grateful.

Posted 1 month ago #
Mike
Support Engineer

Sundance1,

Thank You for the kind words about our support forum. In order to access a Geovision system from outside of your network, you must make sure that you have port forwarding properly configured. Please take a look at the instructions here for Geovision webcam server remote access:

http://www.cctvcamerapros.com/Geovision-WebCam-Server-Setup-s/124.htm

Apply the same port forwarding techniques described in that article to the GV-iView setup and you should be all set.

http://www.cctvcamerapros.com/Geovision-iPhone-Application-GV-iView-Setup-s/329.htm

Please let us know if we can hep further.

Thanks.
-Mike

Posted 1 month ago #
sundance1@carolina.rr.com
Member

Hello Mike,
Thanks again for the help, and advice. My kind words above were no blowing smoke. I am grateful for if not for all this I would have never got this far. Still having same issues and besides my own inabilities it just seems like Im missing something easy.

1. Cant and never have been able to get RPB to work. (neither home network or 3 g.
2. Can get live playback to do well where one would need it the least,,,,, at home network and not ever 3 g.
3 Went back through all your suggestions Mike and the port forwards etc and still feel like Im "missing something" (" besides everthing after 1969"kidding)
Want to believe my inputting of the wan ip etc is wrong for i cant seem to get it to work with different i phone aps that allow cam views.
Could I please ask for your suggestions again. Thanks so much.
m

Posted 3 weeks ago #
Mike
Support Engineer

Sundance1,

I am sorry that you are still having trouble. We do offer a service where we can remotely login to your PC and setup the Geovision remote viewing for you. The cost of this service is $39.99 for 30 minutes of remote management. If we can not get it working, we do not charge you.

Please let us know if you are interested in having us set this up for you.

Sincerely.
-Mike

Posted 3 weeks ago #
klawtrax
Member

Some of the tricks I have found out so far. First is to be sure the ports are forwarded in your router. Second, depending on phone service I had to drop the quality way down in order to get live view to load. You can do this by dropping the jpg to around 10 under the jpg tap in the web server settings. I think the default is 25 and if I have bad reception (low bars on phone) it will never load and then will error out. Third, I generally manually add my forward ports even though the Geovision has upnp in order to config the router itself.
I was wondering why it needs the http port 80? Is that just for pulling the recorded video?

Posted 2 weeks ago #
caisselirette
Member

Hi there everyone,

I am having issues with Gv-iView as well on my side...

Actual issue is : I have access to RPB but no live... I can connect on my cameras, I see the GeoVision logo on each camera slot and, after a while, I get a "Connection Failed" error.

I tried everything I could, including opening ports on my router, which are :

86 (instead of 80, but don't worry, my web connection works pretty fine);
3550;
4550;
5511;
5550;
5900;
8554;
8866.

If you wonder why so many ports... it's just that I had older versions of GeoVision not so long ago.

If you ask "Why port 86 instead of 80?"... well... I have TeamViewer working on this PC as well and since it automatically takes port 80 for itself, I can't use the same port for my GV 8.3.3 system.

The only thing I think would be the problem, I guess, is that I'm having a Gen4 iPhone.

Posted 6 days ago #
JCHaldas
Moderator

Hello caisselirette,

If you are not using the default port which is 80. In the IP field you have to type in your ip address and then : 86. So it should look like this 192.168.1.102:86

Also if that does not work here are the step by step instruction. Confirm you have all settings correct.
http://www.cctvcamerapros.com/Geovision-iPhone-Application-GV-iView-Setup-s/329.htm

Thanks

Posted 5 days ago #