Re: Help Needed – Password Reset

Wolfzx12r,

Based on the pictures that you uploaded, I do not think that it is a JPEG2000 DVR, unless it is an older unit or a custom case made specifically for the distributor that supplied that one. Anyway, you can try these JPEG2000 stand alone DVR password reset instructions. If that does not work, you need to hunt down the password reset instructions for that particular unit. If you can not get in touch with who installed or sold you that unit, that may be difficult.

Feel free to use our surveillance system support page also.

Good luck and let us know if we can help you further.

Sincerely.

-Mike

https://www.cctvcamerapros.com