E-mail notification setup problem

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  • #31535

    I recently purchages the idvr-e8 to replace an older system. Everything got here quickly and I love all the new features of this device! The only problem that I seem to be having is getting the e-mail notifications to work.

    I was trying to use my business SMTP server settings but it wont allow me to enter the whole address! it also does this with the userid field as well!

    I tried using Gmails smtp server as well and could not get that to work. It doesnt seem to be sending out an e-mail at all.

    I have a schedule setup for one camera and have it activated all day so i can test this out. Might there be another setting that I am missing? Is there any way to enter a longer address?

    Mike Haldas

    Hello Apachewelding,

    First, please make sure the motion recording is setup correctly in the iDVR-E — https://www.cctvcamerapros.com/Surveillance-DVR-Motion-Record-s/446.htm

    Once setup I would suggest using the Default SMTP server. This utilizes the built in SMTP server of the iDVR-E. Please see below instructions on how to configure the Default SMTP server.

    1. Log into the Network Men on the iDVR-E

    2. On the Email tab select Default.

    3. Now type in the email address or addresses you would like to send the alert out to.

    Please let me know if you have any further questions.

    Thanks James

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