Security Camera & Surveillance System Support Forum Tag: geovision

Security Camera & Surveillance System Support Forum Tag: geovision - Recent Posts http://videos.cctvcamerapros.com/support/ Security Camera & Surveillance System Support Forum en Thu, 29 Jul 2010 13:24:20 +0000 JCHaldas on "GeoVision Blackberry RUN ERROR:java.io.IOException: Invalid url parameter." http://videos.cctvcamerapros.com/support/topic/geovision-blackberry-run-errorjavaioioexception-invalid-url-parameter#post-1193 Wed, 09 Jun 2010 16:46:12 +0000 JCHaldas 1193@http://videos.cctvcamerapros.com/support/ Hello leonleoj, It will be supported on GeoVision 8.4 Thanks leonleoj on "GeoVision Blackberry RUN ERROR:java.io.IOException: Invalid url parameter." http://videos.cctvcamerapros.com/support/topic/geovision-blackberry-run-errorjavaioioexception-invalid-url-parameter#post-1190 Tue, 08 Jun 2010 15:16:00 +0000 leonleoj 1190@http://videos.cctvcamerapros.com/support/ Any time line on when you will support v5.0 or later? Thanks. Mike on "Does Geovision iPhone app GV-iView work with Intensifier security Cameras?" http://videos.cctvcamerapros.com/support/topic/does-geovision-iphone-app-gv-iview-work-with-intensifier-security-cameras#post-1173 Tue, 01 Jun 2010 11:33:37 +0000 Mike 1173@http://videos.cctvcamerapros.com/support/ A customer recently contacted CCTV Camera Pros with the following questions: I am about to purchase 3 Speco Intensifier security Cameras to be installed around my house. Do you recommend Speco "Intensifier" cameras, or Standard LED cameras? Also, I would like to deploy/integrate Geovision iPhone Application GV-iView, what do I need to do the get Geovision app working (buy specific DVR, or any DVR would work)? Would you please elaborate on GeoVision iPhone App requirements? I appreciate your follow-up. CCTV Camera Pros supplied the following support response: Speco cameras are good and yes they do work with Geovision systems as any CCTV camera does. CCTV Camera Pros carries our own line of intensifier cameras that also have infrared LEDs built in which we recommend. You can control the output of the LEDs or even if you want the IRs off using the cameras on screen display. You can see our intensifier cameras with IR LEDs here: <a href="http://www.cctvcamerapros.com/Outdoor-CCTV-Camera-p/bipro-s600vf12.htm" rel="nofollow">http://www.cctvcamerapros.com/Outdoor-CCTV-Camera-p/bipro-s600vf12.htm</a> The BIPRO-S600VF12 camera is used on this live ustream video feed. If you click the below link, then on one of the archived videos of a night time recording, you can see how the cameras perform at night. You can also log in anytime at to see the live video feed. <a href="http://www.cctvcamerapros.com/Florida-Live-Wildlife-Camera-s/381.htm" rel="nofollow">http://www.cctvcamerapros.com/Florida-Live-Wildlife-Camera-s/381.htm</a> The GV-iView, Geovision surveillance iPhone app will only work with a <a href="http://www.cctvcamerapros.com/Geovision-DVR-Computers-Geovision-Surveillance-DVRs-s/60.htm">Geovision DV</a>R or <a href="http://www.cctvcamerapros.com/Geovision-DVR-Cards-s/27.htm">Geovision DVR card</a> The Geovision software and the iPhone app that Geovision supplies is not compatible with any other third party system. Click here to <a href="http://www.cctvcamerapros.com/Geovision-iPhone-Application-GV-iView-Setup-s/329.htm">view setup instructions for the Geovision iPhone app, GV-iView</a>. Please let us know if we can help further. JCHaldas on "GeoVision (No Windows Permissions To Download OCX)" http://videos.cctvcamerapros.com/support/topic/geovision-no-windows-permissions-to-download-ocx#post-1166 Tue, 25 May 2010 20:04:08 +0000 JCHaldas 1166@http://videos.cctvcamerapros.com/support/ Amanda, If you are running Internet explorer 8 try following these instructions. <a href="http://support.nuuo.com/mediawiki/index.php/Why_my_IE8_doesn%27t_work_well_with_software_version_3.2%3F" rel="nofollow">http://support.nuuo.com/mediawiki/index.php/Why_my_IE8_doesn%27t_work_well_with_software_version_3.2%3F</a>. Also adjust the UAC to the lowest level. You can find that by going into the start menu > control panel >user accounts > user account control. And here are the instructions for the blackberry setup: <a href="http://videos.cctvcamerapros.com/support/topic/geovision-blackberry-support-and-setup-instructions" rel="nofollow">http://videos.cctvcamerapros.com/support/topic/geovision-blackberry-support-and-setup-instructions</a> JCHaldas on "DVR Remote Viewing Setup & Trouble Shooting" http://videos.cctvcamerapros.com/support/topic/dvr-remote-setup-trouble-shooting#post-1165 Tue, 25 May 2010 00:12:48 +0000 JCHaldas 1165@http://videos.cctvcamerapros.com/support/ This <a href="http://videos.cctvcamerapros.com/support/">surveillance forum</a> post walks users through basic steps for setting up and trouble shooting remote viewing setup for <a href="http://www.cctvcamerapros.com/Surveillance-DVRs-s/23.htm">surveillance DVRs</a>. Most DVR's are very similar when setting up remote viewing. The 1st step is enabling your remote viewing server. It may also be referred to as web server or webcam server. The term will vary depending on the manufacturer of the DVR that you are setting up. This step may not apply for all DVR's, I noticed this applies more with PC Based DVR's. Once you have the web server enabled you will need to get the LAN (Local Area Network) IP Address for your DVR. If you have a PC Based DVR you can retrieve your IP Address by simply going to Start Menu > All Programs > Accessories > Command Prompt. Once you have the Command Prompt window open type in ipconfig and press enter. That will give you your ip address. For stand alone DVR's you can find your LAN ip address by logging into your router and viewing the attached devices or in the network settings in your DVR. It may not be referred to as network setup the terminology may be a bit different you may want to open up your DVR Manual to check, I promise it wont bite. Now that you have your LAN IP Address. We are going to try to connect to the DVR locally in other words with a pc on the same network as your DVR. Some DVR's require a client to be installed on the pc you are trying to connect from. Others allow you to connect using Internet Explorer. If you are trying to log in via internet explorer and your DVR is not using port 80 you will need to type your ip address like this <a href="http://ipaddress:port" rel="nofollow">http://ipaddress:port</a> # so if my ip address is 192.168.1.100 and port number is 7000 It should look like this <a href="http://192.168.1.100:7000" rel="nofollow">http://192.168.1.100:7000</a>. If your default port is 80 you can just simply type the ip address in this case it would look like this 192.168.1.100 Once you have connected locally with your LAN IP Address you will need to setup port forwarding. This will forward the port for your DVR to the Internet so you can view it remotely. Here is a link to the port forwarding setup of some commonly used routers <a href="http://www.cctvcamerapros.com/Internet-Surveillance-Setup-s/156.htm" rel="nofollow">http://www.cctvcamerapros.com/Internet-Surveillance-Setup-s/156.htm</a>. Also if your router has any firewalls that may block the transmission of the video you will need to disable that firewall. The last step is to get your WAN (Wide Area Network) IP Address you can do this by going to this website on a computer local to your dvr <a href="http://dvripaddress.com" rel="nofollow">http://dvripaddress.com</a> This website will display your ip address.Try to connect using this IP Address If you cannot connect using that ip address this means the ports are not open you can check using this useful tool <a href="http://www.yougetsignal.com/tools/open-ports/" rel="nofollow">http://www.yougetsignal.com/tools/open-ports/</a>. If you have DSL Service with a modem that is separate from the router call your internet service provider and tell them you need to bridge the modem to the router and take down any firewalls blocking the ports that you have forwarded. Also if you have DSL in most cases you will not be able to connect with that ip address while you are still in the local network. You should be all setup if you have any questions please feel free to post. anandp124 on "GeoVision (No Windows Permissions To Download OCX)" http://videos.cctvcamerapros.com/support/topic/geovision-no-windows-permissions-to-download-ocx#post-1164 Mon, 24 May 2010 21:15:34 +0000 anandp124 1164@http://videos.cctvcamerapros.com/support/ Also how do i access the geovision on my blackberry curve? anandp124 on "GeoVision (No Windows Permissions To Download OCX)" http://videos.cctvcamerapros.com/support/topic/geovision-no-windows-permissions-to-download-ocx#post-1163 Mon, 24 May 2010 21:11:39 +0000 anandp124 1163@http://videos.cctvcamerapros.com/support/ Hello I just bought a new laptop that has windows 7. Im am trying to start the online access to my camera system (geovison 1480) and coming across this problem. I have a problem with connection with WIN 7. "No windows permission to OCX" Can you help me? where do i start. I need to watch my shop while i am away. JCHaldas on "Can I Use My Existing CCTV Cameras in Conjuntion With IP Cameras?" http://videos.cctvcamerapros.com/support/topic/can-i-use-my-existing-cctv-cameras-in-conjuntion-with-ip-cameras#post-1161 Fri, 21 May 2010 21:30:15 +0000 JCHaldas 1161@http://videos.cctvcamerapros.com/support/ We Recently had a customer contact CCTV Camera Pros with the following question: What Are the Advantages of IP Cameras? How do you record using IP cameras,will it work with my current CCTV Cameras. CCTV Camera Pros Response: The IP Cameras are a bit different than your typical CCTV Surveillance camera in the sense that CCTV Cameras connect directly to the back of your recording device or DVR. Where as the IP Cameras are plugged into your router and are ran over you internal network. The advantage of IP cameras is they can record in a much higher resolution. Depending on the camera up to 8 Mega Pixels. IP Cameras produce a much sharper resolution, great for applications which require details like Facial recognition or the ability to digitally zoom in on a specific object or area live or while reviewing previously recorded events. Another advantage when using IP Cameras is they have built in web server which will allow you to Remotely View and configure your cameras as long as you have internet connection were the camera is located. In small 1-3 camera setups you can use an existing PC as your NVR (Network Video Recorder) , most IP cameras come with a basic recording software that you can download on a Windows PC . This software can not be used in conjunction with your current CCTV DVR System. For your case because you want to use your current CCTV Cameras you will need what is know as a Hybrid System which supports IP and CCTV Cameras. Our Hybrid systems can manage up to 32 cameras. Here are the Leading Manufacturers your can use for a Hybrid System. NUUO <a href="http://www.cctvcamerapros.com/NUUO-Surveillance-Systems-s/296.htm" rel="nofollow">http://www.cctvcamerapros.com/NUUO-Surveillance-Systems-s/296.htm</a> GeoVision <a href="http://www.cctvcamerapros.com/Geovision-DVR-Computers-Geovision-Surveillance-DVRs-s/60.htm" rel="nofollow">http://www.cctvcamerapros.com/Geovision-DVR-Computers-Geovision-Surveillance-DVRs-s/60.htm</a> and Alnet <a href="http://www.cctvcamerapros.com/Alnet-Surveillance-Systems-s/376.htm" rel="nofollow">http://www.cctvcamerapros.com/Alnet-Surveillance-Systems-s/376.htm</a>. We provide fully built custom Hybrid systems to fit your application. JCHaldas on "GeoVision Pink Screen Solution" http://videos.cctvcamerapros.com/support/topic/geovision-pink-screen-solution#post-1139 Fri, 30 Apr 2010 18:16:14 +0000 JCHaldas 1139@http://videos.cctvcamerapros.com/support/ We recently call with the below question Q:I see a "pink screen", or my monitor video gets scrambled in some camera layout modes. What is the problem? A:If you disable the "Enable full screen mode" feature in the configuration manual, your video should be OK. In order to use the full screen mode (display videos from cameras only, no hot buttons), we recommend you choice of any AGP video cards that supports DirectX 8.0 and above.If you are using on board video chip, they cannot support overlay display mode. You can get around to this by installing an DirectX version 9.0 and above VGA card on the AGP slot. Mike on "iPhone Access Video Surveillance Systems" http://videos.cctvcamerapros.com/support/topic/iphone-access-video-surveillance-systems#post-964 Fri, 09 Apr 2010 14:34:18 +0000 Mike 964@http://videos.cctvcamerapros.com/support/ A customer recently contacted CCTV Camera Pros with the following questions: I have a new client who has bought a AVerDiGi EB 1304 NET . I did not sell him the sytem - as his IT guy I know that he usses apple exclusively and that ActiveX is a no go. The problem is that he wants me to sort out remote viw for OSX and iphone. Which leaves me to question : what I can do as I dont know if the iphone viewer requires mjpeg or mp4, the cameras on offer are all duplex cams. So basically give me more tech info so that I can match IPcams / DVR / video servers for clients using iphone - there is very little choice regarding survailance equipment avalible in South Africa I belive that there are also websites which are able to pull the stream from DVR and upload to iphone / firefox and safari. What are your thoughts on this - who would you recomend? CCTV Camera Pros Response For now we have 3 surveillance camera solutions that work with CCTV cameras or IP cameras with remote iPhone viewing access. This is a stand alone analog (CCTV) DVR called the iDVR which will work with CCTV cameras only: <a href="http://www.cctvcamerapros.com/H264-Stand-Alone-DVRs-s/358.htm" rel="nofollow">http://www.cctvcamerapros.com/H264-Stand-Alone-DVRs-s/358.htm</a> Our Geovision systems are hybrid, meaning that they work with both IP and CCTV cameras: <a href="http://www.cctvcamerapros.com/Geovision-DVR-Computers-Geovision-Surveillance-DVRs-s/60.htm" rel="nofollow">http://www.cctvcamerapros.com/Geovision-DVR-Computers-Geovision-Surveillance-DVRs-s/60.htm</a> Here is a link to the iPhone application for Geovision: <a href="http://www.cctvcamerapros.com/Geovision-iPhone-Application-GV-iView-Setup-s/329.htm" rel="nofollow">http://www.cctvcamerapros.com/Geovision-iPhone-Application-GV-iView-Setup-s/329.htm</a> Last, CCTV Camera Pros has developed an iPhone application that can work with IP cameras or with CCTV cameras connected to network video servers: <a href="http://www.cctvcamerapros.com/CCTV-Camera-iPhone-App-s/362.htm" rel="nofollow">http://www.cctvcamerapros.com/CCTV-Camera-iPhone-App-s/362.htm</a> Please let us know if you have any questions about these solutions. Sincerely. -Mike Haldas chrish on "Incorrect Database Location" http://videos.cctvcamerapros.com/support/topic/incorrect-database-location#post-806 Mon, 22 Mar 2010 18:36:51 +0000 chrish 806@http://videos.cctvcamerapros.com/support/ From the Main Console, you must press the "Configure" button (bottom of screen, 3rd from left), click "General Setting" then click System Configure (or press "F9" on your keyboard). This pulls up the System Configure dialog box. In the center area of the screen in the "Video Log Storage" section, press the "Set Location" button. Then press "Storage Group Folder". Click "Remove Storage" for the F\GV800 location. Then Click the "Add Storage" icon at the top left and choose the cameras you wish to record in this location (usually all). Then press the "add new path" folder icon and choose the file path to the D:\ location. Click "OK" to save setting. shaywood on "Incorrect Database Location" http://videos.cctvcamerapros.com/support/topic/incorrect-database-location#post-726 Fri, 12 Mar 2010 22:36:41 +0000 shaywood 726@http://videos.cctvcamerapros.com/support/ Recently had to reinstall my computer which houses geovision gv800 and software. After my reinstall I ran the geovision restore program I had previously created. Everything restored fine EXCEPT the database folder location as displayed in the System Configuration screen under Video Log Storage. It shows the database folder as F:\GV800 instead of D:\GV800. How can I manually change the location of the database folder? JCHaldas on "GeoVision (No Windows Permissions To Download OCX)" http://videos.cctvcamerapros.com/support/topic/geovision-no-windows-permissions-to-download-ocx#post-542 Tue, 16 Feb 2010 20:54:44 +0000 JCHaldas 542@http://videos.cctvcamerapros.com/support/ Hello Tomas243 if you are running Internet explorer 8 try following these instructions. <a href="http://support.nuuo.com/mediawiki/index.php/Why_my_IE8_doesn%27t_work_well_with_software_version_3.2%3F" rel="nofollow">http://support.nuuo.com/mediawiki/index.php/Why_my_IE8_doesn%27t_work_well_with_software_version_3.2%3F</a>. Also adjust the UAC to the lowest level. You can find that by going into the start menu > control panel >user accounts > user account control. James tomas243 on "GeoVision (No Windows Permissions To Download OCX)" http://videos.cctvcamerapros.com/support/topic/geovision-no-windows-permissions-to-download-ocx#post-541 Tue, 16 Feb 2010 18:34:05 +0000 tomas243 541@http://videos.cctvcamerapros.com/support/ I have a problem with connect with WIN 7. "No windows permission to OCX" In settings of IE is everything ok. Can you help me? wolverine on "TCP/IP server not showing in the system" http://videos.cctvcamerapros.com/support/topic/tcpip-server-not-showing-in-the-system#post-488 Tue, 09 Feb 2010 01:17:28 +0000 wolverine 488@http://videos.cctvcamerapros.com/support/ Thanks James. I will give DMMultiview a try. JCHaldas on "TCP/IP server not showing in the system" http://videos.cctvcamerapros.com/support/topic/tcpip-server-not-showing-in-the-system#post-487 Mon, 08 Feb 2010 21:11:18 +0000 JCHaldas 487@http://videos.cctvcamerapros.com/support/ Hey Wolverine, I contacted Geovision and they recommended the DMMultiview Software to view your cameras without running Active X controls. You can find this software on your GeoVision Disk that came with your card or you can download from this link. <a href="http://www.usavisionsys.com/download/file.php?category=1&file=f899139df5e1059396431415e770c6dd" rel="nofollow">http://www.usavisionsys.com/download/file.php?category=1&file=f899139df5e1059396431415e770c6dd</a> Thanks James JCHaldas on "TCP/IP server not showing in the system" http://videos.cctvcamerapros.com/support/topic/tcpip-server-not-showing-in-the-system#post-486 Mon, 08 Feb 2010 19:42:28 +0000 JCHaldas 486@http://videos.cctvcamerapros.com/support/ I will look into that and see if they have a remote client that does not require Active X controls Thanks James wolverine on "TCP/IP server not showing in the system" http://videos.cctvcamerapros.com/support/topic/tcpip-server-not-showing-in-the-system#post-485 Mon, 08 Feb 2010 17:47:25 +0000 wolverine 485@http://videos.cctvcamerapros.com/support/ Hi James: Thanks for the information. I really do not like to downgrade - I use the multiple view in the Webcam through internet explorer. The earlier versions are not as good. However I could not use it in my company laptop because the company laptop does not allow these activeX installations. Was hoping the TCP client software will avoid the problem. Wish Geovision can re-insert the TCP/IP server even without updates. I do not have an iPhone yet but certainly this new feature will be very useful and allow people to view the cameras at any time. Thanks Wolverine JCHaldas on "TCP/IP server not showing in the system" http://videos.cctvcamerapros.com/support/topic/tcpip-server-not-showing-in-the-system#post-484 Fri, 05 Feb 2010 21:09:30 +0000 JCHaldas 484@http://videos.cctvcamerapros.com/support/ Hey Wolverine, Unfortunately GeoVision did away with the Remote Client software and the TCP/IP Server. The only way to get that feature you will have to downgrade your software to 8.2 or earlier. If you do choose to downgrade you will not be able to use the sweet I-Phone app as seen here <a href="http://www.cctvcamerapros.com/Geovision-iPhone-Application-GV-iView-Setup-s/329.htm" rel="nofollow">http://www.cctvcamerapros.com/Geovision-iPhone-Application-GV-iView-Setup-s/329.htm</a> Thanks James wolverine on "TCP/IP server not showing in the system" http://videos.cctvcamerapros.com/support/topic/tcpip-server-not-showing-in-the-system#post-482 Fri, 05 Feb 2010 15:22:51 +0000 wolverine 482@http://videos.cctvcamerapros.com/support/ I have a GV800 system with software 8.3.2. I would like to use the remote viewer software on client PCs due to the restrictions on Client PCs making web access not feasible. However, I could not find the TCP/IP in either the network menu or the system configuration menu as was shown in the Geovision Technical menu. ANybody can provide some insight why this happens. Previously I used an earlier version of GV800 card with software 6.1 which I do not have this problem. Thanks Mike on "iPhone Access Surveillance System" http://videos.cctvcamerapros.com/support/topic/iphone-access-surveillance-system#post-401 Mon, 01 Feb 2010 13:28:27 +0000 Mike 401@http://videos.cctvcamerapros.com/support/ A customer contacted CCTV Camera Pros with the following questions: I wanted to see if your company can assist me with my security camera & DVR needs. Here is what I'm looking for: I would like to have 5 cameras connected to a DVR for recording. In addition to remotely monitoring the cameras via the Internet and the local network, I would also like to monitor the cameras from iPhone using cell phone coverage, ie. 3G, Edge. Is this setup possible? If so, would you please respond to this email at your earliest convenience. CCTV Camera Pros response: Yes this is possible using either our iDVR stand alone DVRs or Geovision PC based DVRs. They are both great solutions and both offer remote viewing using the iPhone as well as a laptop or desktop PC. The Geovision system is higher end with a very nice native iPhone app, GV-iView, for camera viewing. The iDVR is a more economical solution where you access the cameras from the safari web browser for iPhone access. Here are links to the two different DVRs: <a href="http://www.cctvcamerapros.com/H264-Stand-Alone-DVRs-s/358.htm" rel="nofollow">http://www.cctvcamerapros.com/H264-Stand-Alone-DVRs-s/358.htm</a> <a href="http://www.cctvcamerapros.com/Geovision-DVR-Computers-Geovision-Surveillance-DVRs-s/60.htm" rel="nofollow">http://www.cctvcamerapros.com/Geovision-DVR-Computers-Geovision-Surveillance-DVRs-s/60.htm</a> Here are the setup instructions for the GV-iView iPhone app for Geovision: <a href="http://www.cctvcamerapros.com/Geovision-iPhone-Application-GV-iView-Setup-s/329.htm" rel="nofollow">http://www.cctvcamerapros.com/Geovision-iPhone-Application-GV-iView-Setup-s/329.htm</a> Either of these systems can be used with any CCTV camera on our website: <a href="http://www.cctvcamerapros.com/CCTV-Security-Cameras-s/50.htm" rel="nofollow">http://www.cctvcamerapros.com/CCTV-Security-Cameras-s/50.htm</a> Please let us know if you have any other questions or would like to receive a free quote. Sincerely. -Mike JCHaldas on "GeoVision Blackberry RUN ERROR:java.io.IOException: Invalid url parameter." http://videos.cctvcamerapros.com/support/topic/geovision-blackberry-run-errorjavaioioexception-invalid-url-parameter#post-216 Fri, 15 Jan 2010 19:12:28 +0000 JCHaldas 216@http://videos.cctvcamerapros.com/support/ We recently had a customer contact us with this question regarding accessing security cameras remotely from Geovision using a blackberry cell phone. Q: I attempted to install the BBview app on both a Blackberry 8900 and the new Bold 9700 with no luck. When I try to connect to the DVR I get the following error message: TCP Connection Error TCP Connection Error RUN ERROR:java.io.IOException: Invalid url parameter A1: As of now, Geovision supports up the latest Blackberry OS version 4.7. Is the Bold running on version 5.0 or later. If that is the case, then we do not have support for those mobile phones yet. GeoVision is currently working on a new BBView application release that will support OS version 5.0 and above.If you are running 4.7 or below follow steps below. A2: Try a direct TCP connection. This will be under the APN information the user has configured under Options, Advanced Options, TCP. This should allow you to connect using BBview. JCHaldas on "GeoVision DMMultiView not able to enable video polling" http://videos.cctvcamerapros.com/support/topic/geovision-dmmultiview-not-able-to-enable-video-polling#post-215 Fri, 15 Jan 2010 18:56:45 +0000 JCHaldas 215@http://videos.cctvcamerapros.com/support/ We Recently had a customer who was viewing his cameras remotely using the DMMultiView.He was trying to enable video polling to cycle through the cameras one at a time. After clicking the video polling it would only cycle one camera. Solution: Hold down the ctrl button on your keyboard while holding, click all of the cameras you want to cycle through. If you are doing this correctly the camera box that you a selecting should have a red rim around the outside of the box. So you should have a red rim around all of the cameras you want to cycle through. Once you have all of the cameras selected press the video polling button. You have just successfully enabled video Polling! JCHaldas on "Storage of Geovision Multicam Surveillance System Installed path not enough" http://videos.cctvcamerapros.com/support/topic/storage-of-multicam-surveillance-system-installed-path-not-enough#post-214 Fri, 15 Jan 2010 18:37:01 +0000 JCHaldas 214@http://videos.cctvcamerapros.com/support/ We recently had a customer who was receiving this error message upon start up of the GeoVision Multicam Software: Storage of Multicam Surveillance System Installed path not enough Free Space Above 50MB. Solution1: Install the Geovision Multicam Software onto a disk with more than 50MB of free space.If this does not help please follow steps of solution 2. Solution2: Check If the hard drive you are using for the direct path is compressed. To check Start > Computer > right click (C:)> Properties > General > Make sure the Compress this Drive to save disk space is unchecked. After this is done and the GeoVision is still giving the error. Make sure the disk is not compressed and uninstall the GeoVision Software and reinstall. JCHaldas on "GeoVision Repair Data Base Utility" http://videos.cctvcamerapros.com/support/topic/geovision-repair-data-base-utility#post-209 Tue, 12 Jan 2010 00:37:19 +0000 JCHaldas 209@http://videos.cctvcamerapros.com/support/ We recently had a customer contact us about the following: Q: We have a user that deleted events out of the event log. the recordings are still there but don't display in the event log. Is there a way to regenerate them to display in the log A: You must use the Repair Data Base Utility tool. To access this go to start > all programs > GV Folder > Geovision Repair Data Base Utility.The GeoVision Multicam Software must be temporarily shut off. This will sync all of the files within the Hard Drive specified with the GeoVision View Log. Mike on "NUUO vs. Geovision DVR Cards" http://videos.cctvcamerapros.com/support/topic/nuuo-vs-geovision-dvr-cards#post-186 Wed, 16 Dec 2009 21:45:47 +0000 Mike 186@http://videos.cctvcamerapros.com/support/ A customer recently contacted us with the following questions. Our answers are inline with the message: Thank you for contacting CCTV Camera Pros. Please see answers to your questions below: We currently have a JPEG2000 stand alone 16 camera DVR. We’ve picked out a nice rack mount server that we’d like to install a DVR card in to replace the JPEG2000. I see NUUO and Geovision, any major differences with them? They both support the same major features. NUUO is compatible with many more brand of IP cameras if you ever plan on using any IP cameras in your system. NUUO is also a little more flexible in supporting multiple cards on a single system. We were looking at the GV-1240-16. I noticed the GV-1240-16 comes with Geovision version 8 software. Does that include some remote viewing capabilities? Yes, both NUUO and Geovision are able to be remotely viewed from either Internet explorer or from the remote viewing client included on the CD. Looks like there’s separate CMS software for both NUOO and Geovision. That is correct, both include CMS. For storage with either card, does it require a single drive or RAID array, or can we configure it to record onto multiple local drives? Yes, either systems can record to one or multiple drives and both NUUO and Geovision support RAID because they are built in Windows which supports RAID. And would should we not use the OS drive for recording? Correct, we always recommend not using the OS drive for video storage. Is there an easy formula for figuring how much history we can record before overwriting? Here is a link to a calculator for NUUO: <a href="http://support.nuuo.com/calculator/" rel="nofollow">http://support.nuuo.com/calculator/</a> I apologize that I do not have one for Geovision. We’d like to get the best quality but still be able to save a reasonable amount, might end up with 4GB in storage but can easily add more if needed. Just looking to make sense of this so I can comfortably make a recommendation, both seem to be about the same price. I understand. Please let us know if we can help further. Also here is a link to some useful NUUO videos if you have time to take a look. <a href="http://www.cctvcamerapros.com/NUUO-Surveillance-Systems-s/296.htm#videos" rel="nofollow">http://www.cctvcamerapros.com/NUUO-Surveillance-Systems-s/296.htm#videos</a> Sincerely. -Mike Mike on "Geovision DVR Card & IP Camera License Integration" http://videos.cctvcamerapros.com/support/topic/geovision-dvr-card-ip-camera-license-integration#post-178 Thu, 03 Dec 2009 12:49:14 +0000 Mike 178@http://videos.cctvcamerapros.com/support/ mcsworks, Yes, Geovision does support megapixel resolution using Arecont megapixel IP cameras. Can you please describe in detail the view that you are in on your Geovision system and how you are getting there? Thank You. -Mike Mike on "Geovision Center V2 Central Monitoring Software" http://videos.cctvcamerapros.com/support/topic/geovision-center-v2-central-monitoring-software#post-169 Tue, 24 Nov 2009 18:35:21 +0000 Mike 169@http://videos.cctvcamerapros.com/support/ A customer recently contacting us with the following question on Geovision center V2 software, which is the Geovision CMS (central monitoring station) software: I currently have a 4 channel Geovision system using a GV-800 dvr card. Our company would like to add a 2nd system ata different location. For this system we need a 16 channel Geovision system. I heard that Geovision supports accessing multiple systems from one computer. Can you please let us know how this is done and if any additional software is required to do this? CCTV Camera Pros response: The software CD that is included with all Geovision DVR cards includes the Geovision Center V2 standard version which allows you to remotely connect to and monitor up to 5 Geovision systems and up to 80 channel / security cameras. So, there is no additional software purchase required to monitor up to 5 systems. If you ever expand beyond 5 systems or 80 cameras, you can upgrade to <a href="http://www.cctvcamerapros.com/Geovision-Central-Monitoring-p/gv-center-v2.htm">Geovision Center V2 PRO - Professional Series</a>. Follow up question from customer: How many cameras can be displayed on one screen using the Center V2 software? Response from CCTV Camera Pros: The number of cameras that can be displayed by the Center V2 software depends on the video resolution on the monitor you are using. Please see below: In the 1024 x 768 resolution, select 6, 15, or 24 screen divisions for a single monitor; 9, 25, or 36 screen divisions for dual monitors. In the 1280 x 1024 resolution, select 6, 12, or 24 screen divisions for a single monitor; 9, 20, or 42 screen divisions for dual monitors. In the 1600 x 1200 resolution, select 6, 12, or 24 screen divisions for a single monitor; 9, 16, or 36 screen divisions for dual monitors. In the 1680 x 1050, 1920 x 1200 and 1440 x 900 resolutions, select 6, 15, or 28 screen divisions for a single monitor; 9, 20, or 42 screen divisions for dual 5 monitors. In the 1920 x 1200 resolution, select 6, 15, or 28 screen divisions for a single monitor; 9, 20, or 42 screen divisions for dual monitors. In the 1920 x 1080 resolution, select 6, 15, or 28 screen divisions for a single monitor; 6, 20, or 35 screen divisions for dual monitors. In the 1280 x 800 resolution, select 6, 12, 24 screen divisions for a single monitor; 9, 16, 30 screen divisions for dual monitors. Here is a link to the complete <a href="http://videos.cctvcamerapros.com/pdf/geovision/GV-CMS-Center-V2-Manual.pdf">Geovision center V2 manual</a> which is where I got the above information from. Mike on "Surveillance DVR Card Software" http://videos.cctvcamerapros.com/support/topic/surveillance-dvr-card-software-1#post-168 Mon, 23 Nov 2009 03:15:57 +0000 Mike 168@http://videos.cctvcamerapros.com/support/ Follow up email sent from customer: I have checked these but I still have a question. It gives computer specs but I'm not quite sure if my computer is compatible with any of these cards. will this card work with my computer? Geovision GV-800 GV800 DVR card 8.3 Surveillance CD Here is my computer specs that I can give to you for reference. Complete Gateway E-4500 Tower Computer System Pentium 4 - 3.2GHz + 1-GB Memory + 80GB Hard Drive (i have installed a 500gb drive) +USB 2.0 + Keyboard and Mouse* System is in great working condition. All software installed from scratch and system includes all Windows Updates and security updates and with Antivirus. A great system for kids, Internet browsing, E-mail and Business Applications. The unit is in a tower configuration. System is fully Internet Ready Includes 15” LCD Flat Panel Monitor (FPD1565) Specifications: Intel® Pentium® 4 Processor 640 with HT Technology (3.20GHz, 800MHz FSB, 2MB L2 cache) Chipset: Intel® 945G Chipset with DDR 2 Support 1GB of Memory (2 additional slots free) This will allow you to add another 1GBof RAM (Total 2GB) Controller Card: Integrated Ultra ATA100 and Serial ATA II/300 controllers 80 GB SATA Hard Drive Intel® 945G Chipset Graphics Video Card (on-board) 4 USB 2.0 Ports on the Back + 1 PCI USB 2.0 Card installed giving you 2 more ports (6 total ports) 2 USB 2.0 Ports on the Front 1 Firewire Port on the Front 48x CDRW / DVD Drive (IDE) 1.44MB Floppy Drive Audio on the motherboard with ports in Rear and Front (No external speakers) 1 Parallel Port, 1 Serial Port, 1 RJ45 -10/100/1000 Integrated Broadcom 10/100/1000 Twisted Pair Ethernet Port Keyboard and Mouse Ports (PS/2) 101 Enhanced PS/2 Keyboard and USB Optical Mouse included (Gateway Brand) Case: 3-bay Micro-BTX Case w/ front audio ports and 275-watt power supply Expansion Slots: 1 PCI-E x 16 (available for graphics card option), 1 PCI-E x 1, and 2 Full Height PCI slots CCTV Camera Pros response: All of the specs look fine except that both Geovision and NUUO recommend using a nvidia or ATI graphics card instead of using on board video embedded into the motherboard of the PC. It looks that your PC does not have a separate graphics card so you should plan on adding one. When you do that, be aware that the 275 watt power supply may not be sufficient for the system after you add the graphics card and DVR card. CCTV Camera Pros builds systems with a minimum 400 watt power supply. Please let us know if you have any further questions. Thank You. -Mike Mike on "Geovision Intel Atom Processor Support" http://videos.cctvcamerapros.com/support/topic/geovision-intel-atom-processor-support#post-167 Fri, 20 Nov 2009 16:37:32 +0000 Mike 167@http://videos.cctvcamerapros.com/support/ A customer recently contacted CCTV Camera Pros with the following question: Would you happen to know if the GeoVision GV-800 Video Cards would work in a system running and Intel Atom 330Dual Core 533MHz CPU with 2G Ram? CCTV Camera Pros support response: CCTV Camera Pros does not build any Geovision systems with Atom processor so we are not 100% sure, so we will open up a case with Geovision to check to be sure. I know that typically the Intel Atom processors are used in very small laptops and PCs, so I would recommend that you first make sure that the PC you are looking to install the <a href="http://www.cctvcamerapros.com/Geovision-DVR-Cards-s/27.htm">Geovision DVR card</a> in has enough clearance and room for the PCI or PCIe Geovision DVR card. Please let us know if we can help further. When we hear back from Geovsion support, we will post their response here also. Mike on "Surveillance DVR Card Software" http://videos.cctvcamerapros.com/support/topic/surveillance-dvr-card-software-1#post-166 Thu, 19 Nov 2009 12:37:33 +0000 Mike 166@http://videos.cctvcamerapros.com/support/ These questions was emailed to CCTV Camera Pros: say I have an 8 camera computer based surveillance system that came with a dvr software and I am not happy with the software. Do you have just the software that will work on a computer and run my cameras? It has a card that plugs into the computer. Tell me what is require or information I need to send you for compatibility. CCTV Camera Pros response: CCTV Camera Pros has excellent PC based surveillance software supplied by NUUO and Geovision. Their software will only work with the DVR cards that they manufacture though. In order to switch the surveillance software on your PC, you will also need to switch the DVR card to the particular vendor's surveillance software that you like. I recommend taking a look at <a href="http://www.cctvcamerapros.com/NUUO-DVR-Cards-s/298.htm">NUUO DVR cards</a> and <a href="http://www.cctvcamerapros.com/Geovision-DVR-Cards-s/27.htm">Geovision DVR cards</a>. You can also find more information about each of them here: <a href="http://www.cctvcamerapros.com/NUUO-Surveillance-Systems-s/296.htm#videos" rel="nofollow">http://www.cctvcamerapros.com/NUUO-Surveillance-Systems-s/296.htm#videos</a> <a href="http://www.cctvcamerapros.com/Geovision-DVR-Computers-Geovision-Surveillance-DVRs-s/60.htm#geovision-system" rel="nofollow">http://www.cctvcamerapros.com/Geovision-DVR-Computers-Geovision-Surveillance-DVRs-s/60.htm#geovision-system</a> Please let us know if you have any further questions. mcsworks on "Geovision DVR Card & IP Camera License Integration" http://videos.cctvcamerapros.com/support/topic/geovision-dvr-card-ip-camera-license-integration#post-161 Mon, 16 Nov 2009 06:07:55 +0000 mcsworks 161@http://videos.cctvcamerapros.com/support/ Hi, I own a PC with Geovision 8.3 software ; I have 6 analogic camera and 2 IP camera (Arecont 3 Megapixel). I bought Geovision 2 Channel NVR Software License (3rd Party IP) to integrate my 2 IP camera in geovision software. I can not have more than 600*480 resolution, in geovision 8.3 software. It is impossible to have megapixel resolution in geovision software ? On the box of my geovision nvr dongle, I see compatibility with megapixel camera from arecont. Can you help me ? thormaster on "31 location CV2 and Bandwidth Geovision Software." http://videos.cctvcamerapros.com/support/topic/31-location-cv2-and-bandwidth-geovision-software#post-156 Wed, 11 Nov 2009 08:25:45 +0000 thormaster 156@http://videos.cctvcamerapros.com/support/ I have sold a 31 location Small Enterprise. Each store will have 4 cameras and 1 sound pack, 31 GV800-16 DVR's. I will be putting these on the Internet and using CV2 to receive at headquarters if it is workable. The question is; is there a formula to calculate the bandwidth required to download maybe 65 of 124 motion activated into the CV2 over the internet? I have not sold them this technology yet due to the fact that I am concerned on the limitations of the Internet. Would it be something like say, 368kb*31=11408(11mb) uploaded to 20mb download, and will this affect 6 to 10 users with light traffic on the headquarters local Lan, streaming high incoming traffic during the day and little or none at night 24/7? My largest client before this business was 18 locations and recently found out he will spend the 450 dollars a month for T1 capabilities and would like to do the same for him. He has hired a person full-time to watch his locations and does it from a 1.5/6 connection. The other question is, has anybody used the Bandwidth program that comes with Geovison software to control bandwidth usage and if yes, is it worth researching into this technology? Thor Mike on "Access my dvr from my job" http://videos.cctvcamerapros.com/support/topic/access-my-dvr-from-my-job#post-154 Mon, 09 Nov 2009 15:05:37 +0000 Mike 154@http://videos.cctvcamerapros.com/support/ Shay, CCTV Camera Pros has provided step by step instructions for setting up remote viewing for Geovision using the webcam server which is the preferred method here: <a href="http://www.cctvcamerapros.com/Geovision-WebCam-Server-Setup-s/124.htm" rel="nofollow">http://www.cctvcamerapros.com/Geovision-WebCam-Server-Setup-s/124.htm</a> We also have instructions for other methods documented here: <a href="http://www.cctvcamerapros.com/geovision-card-support-s/155.htm#geovision-remote-viewing-instructions" rel="nofollow">http://www.cctvcamerapros.com/geovision-card-support-s/155.htm#geovision-remote-viewing-instructions</a> Please let me know if you have any further questions. Sincerely. -Mike Mike on "geovision software upgrade procedure" http://videos.cctvcamerapros.com/support/topic/geovision-software-upgrade-procedure#post-152 Mon, 09 Nov 2009 15:00:14 +0000 Mike 152@http://videos.cctvcamerapros.com/support/ Lou, This is the process that we follow to upgrade Geovision software: <ol type="1"><li>Uninstall the Geovision software using the uninstall program (this should be located in your Windows start menu in the Geovision section</li><li>Run the new Geovision installation program from your DVD or download file</li><li>Choose install driver first and select remove first to remove the old Geovision drivers</li><li>Choose install driver again to install the new Geovision drivers</li><li>Install the new Geovision main program last</li> </ol> Please let us know if you have any further questions. Sincerely. -Mike mcsworks on "geovision software upgrade procedure" http://videos.cctvcamerapros.com/support/topic/geovision-software-upgrade-procedure#post-150 Sat, 07 Nov 2009 21:59:13 +0000 mcsworks 150@http://videos.cctvcamerapros.com/support/ Hi, I own a PC with geovision 8.3 software installed on it by cctv camera pro. I download geovision 8.3.1 new version. How do I make the upgrade ? Do I need to uninstall the older version and make a new install or can I overwrite on the old version ? Thank you for your help! LOU shay on "Access my dvr from my job" http://videos.cctvcamerapros.com/support/topic/access-my-dvr-from-my-job#post-148 Fri, 06 Nov 2009 20:22:02 +0000 shay 148@http://videos.cctvcamerapros.com/support/ Does anyone have all the steps or a good site on how to get this done using Geovision SW and Linksys router. I have static ip on my dvr workstation. I've setup dyndns. From my browser at work, it seems as though I have gotten through my router to the dvr workstation. I can actually see the computer name in the corner window of my browser, however I am not able to view my cameras Mike on "Stand-Alone GeoVision Servers" http://videos.cctvcamerapros.com/support/topic/stand-alone-geovision-servers#post-141 Sun, 25 Oct 2009 12:42:41 +0000 Mike 141@http://videos.cctvcamerapros.com/support/ mhoeft, Here is a link to Geovision version 8.31 download: <a href="http://videos.cctvcamerapros.com/v8.31.zip" rel="nofollow">http://videos.cctvcamerapros.com/v8.31.zip</a> That is the full 8.31 DVD so it is quite a large file to download. Included on the DVD is the Geovision center V2 software. Here is a link to the Geovision Center V2 setup instructions. <a href="http://www.cctvcamerapros.com/Geovision-Center-V2-Setup-s/252.htm" rel="nofollow">http://www.cctvcamerapros.com/Geovision-Center-V2-Setup-s/252.htm</a> Thanks. -Mike mhoeft on "Stand-Alone GeoVision Servers" http://videos.cctvcamerapros.com/support/topic/stand-alone-geovision-servers#post-140 Sat, 24 Oct 2009 22:14:09 +0000 mhoeft 140@http://videos.cctvcamerapros.com/support/ Thanks, that's what I feared....I do not have Central V2 and would appreciate any help you can offer. I can be reached off-list at <a href="mailto:mhoeft@optonline.net">mhoeft@optonline.net</a>.....Thanks Mike on "Stand-Alone GeoVision Servers" http://videos.cctvcamerapros.com/support/topic/stand-alone-geovision-servers#post-139 Sat, 24 Oct 2009 12:57:28 +0000 Mike 139@http://videos.cctvcamerapros.com/support/ mhoeft, CCTV Camera Pros typically recommends using the webcam server built into Geovision for remote viewing. You can find setup instructions on our website here: <a href="http://www.cctvcamerapros.com/Geovision-WebCam-Server-Setup-s/124.htm" rel="nofollow">http://www.cctvcamerapros.com/Geovision-WebCam-Server-Setup-s/124.htm</a> If you want to view cameras from multiple systems on one screen, then you need to use the center V2 software that should have come with your systems. If they did not, you should contact the distributor that you bought those systems from. If they can not help you, please let me know and I will do my best to get this software to you. Thank You for using the forum. Sincerely. -Mike mhoeft on "Stand-Alone GeoVision Servers" http://videos.cctvcamerapros.com/support/topic/stand-alone-geovision-servers#post-138 Fri, 23 Oct 2009 21:53:53 +0000 mhoeft 138@http://videos.cctvcamerapros.com/support/ Hello, my agency recently acquired three stand-alone GeoVision systems. What is the best method of viewing the cameras from all three of those servers, live on one computer/pc? I was not able to locate V2 or any other multi-view type software on the CD that was delivered with each system. We currently use a dedicated laptop with WAN, LAN or internet connectivity to view each system. This gets kind of tedious and takes up a lot of room in the operations center. Thanks Mike on "HTTP vs HTTPS" http://videos.cctvcamerapros.com/support/topic/http-vs-https#post-128 Sun, 18 Oct 2009 11:48:54 +0000 Mike 128@http://videos.cctvcamerapros.com/support/ Malcolm, Sorry that this post was not replied to sooner. Yes, you can configure the Geovision webcam server to run https / SSL for secure remote connections by following these instructions: <ul><li>From the main Geovision console, click on the network button and select Webcam Server</li><li>On the server setup screen, click on the Server tab</li><li>Check the Enable SSL checkbox</li><li>Use port 443 to access the webscam server through itnernet Explorer</li><li>To access remotely over the Internet, be sure to setup port forwarding on your reouter for port 443</li> </ul> If you have not already configured your webcam server, you can find those instructions here: <a href="http://www.cctvcamerapros.com/Geovision-WebCam-Server-Setup-s/124.htm">Geovision webcam server setup</a>. We hope that this helps. Mike on "Surveillance DVR Card & Software" http://videos.cctvcamerapros.com/support/topic/surveillance-dvr-card-software#post-125 Fri, 09 Oct 2009 13:57:07 +0000 Mike 125@http://videos.cctvcamerapros.com/support/ A customer contacted CCTV Camera Pros via email with the following inquiry: >>>>>>>>>>> We have an old Linux dvr system who Hard drive is defective. We don't have any support for that system. However, the CCTV video cameras and capture cards still work. We need your advise on what software (windows XP based) that we can use for video surveillance and recording etc. The cards are CCTV with conexant Fusion 878A chipset. Kindly advise if you have compatible software that will work with these cards and what would be the cost. <<<<<<<<<<<<<<<<<<<<<< 99% of the time surveillance software will only work with the DVR cards that is produced by the same manufacturer and is not sold separately. This is the case with the 2 DVR card lines that CCTV Camera Pros distributes, whcih is NUUO and Geovision. You can find additional information, PC requirements, and software feature information on the following pages for NUUO and Geovision DVR cards: <a href="http://www.cctvcamerapros.com/NUUO-DVR-Cards-s/298.htm" rel="nofollow">http://www.cctvcamerapros.com/NUUO-DVR-Cards-s/298.htm</a> <a href="http://www.cctvcamerapros.com/Geovision-DVR-Cards-s/27.htm" rel="nofollow">http://www.cctvcamerapros.com/Geovision-DVR-Cards-s/27.htm</a> Both products are excellent and highly recommended and supported by CCTV Camera Pros. Mike on "Geovision PTZ Controls" http://videos.cctvcamerapros.com/support/topic/geovision-ptz-controls#post-124 Thu, 08 Oct 2009 11:00:48 +0000 Mike 124@http://videos.cctvcamerapros.com/support/ A customer contacted us with the following question regarding Geovision: I own a Sony EVI-DV-70 PTZ camera. I'm looking for a new DVR CCA and am wondering if the software that accompanies the Geovision GV-600-4 will support the PTZ function? In order to control an analog PTZ camera using any Geovision DVR card, you also need to use a GV-COM or GV-NET accessory. The RS-485 or RS-232 communication cable is run to the <a href="http://www.cctvcamerapros.com/geovision-gv-com-p/gv-com.htm">Geovision GV-COM</a> or GV-NET. CCTV Camera Pros recommends the GV-COM because it is an external USB device and does not use up a port on your Geovision PC. Here are the instructions for both: <a href="http://www.cctvcamerapros.com/Geovision-GV-COM-PTZ-s/163.htm" rel="nofollow">http://www.cctvcamerapros.com/Geovision-GV-COM-PTZ-s/163.htm</a> <a href="http://www.cctvcamerapros.com/Geovision-PTZ-Setup-s/153.htm" rel="nofollow">http://www.cctvcamerapros.com/Geovision-PTZ-Setup-s/153.htm</a> Please let us know if you need anything else. MALCOLM on "HTTP vs HTTPS" http://videos.cctvcamerapros.com/support/topic/http-vs-https#post-123 Wed, 07 Oct 2009 14:22:13 +0000 MALCOLM 123@http://videos.cctvcamerapros.com/support/ Can I make my GV800 use https rather than http for remote viewing? This is required by a third party that I am associated with. JCHaldas on "GeoVision (No Windows Permissions To Download OCX)" http://videos.cctvcamerapros.com/support/topic/geovision-no-windows-permissions-to-download-ocx#post-106 Thu, 10 Sep 2009 20:37:09 +0000 JCHaldas 106@http://videos.cctvcamerapros.com/support/ We recently had a customer who was trying to access there Geovision Server remotely, and when attempting to download active x controls he was getting an error that read "No Windows Permission To Download OCX" Solution: go into the windows start menu >computer >(C) >Program Files >internet explorer >iexplore This will allow you to run your internet explorer as an administrator and download the active x controls to stream the live video. Mike on "Can a PTZ Joystick be used with a Geovision System?" http://videos.cctvcamerapros.com/support/topic/can-a-ptz-joystick-be-used-with-a-geovision-system#post-87 Tue, 25 Aug 2009 10:49:31 +0000 Mike 87@http://videos.cctvcamerapros.com/support/ A customer contacted us yesterday and asked the following question: I currently have a Geovision surveillance system based in the GV-1480 DVR card. We are currently only using 10 of the camera ports and plan on adding 2 PTZ cameras to the system. In reading the <a href="http://www.cctvcamerapros.com/Geovision-PTZ-Setup-s/153.htm">Geovision PTZ setup instructions</a> on your website, I know that we need to add a GV-NET card to our system in order to control the PTZ camera. I was wondering if we also need to buy a joystick to control the cameras. CCTV Cameras Pros response to customer: Please note that you do not need both the PTZ joystick and the GV-COM / GV-NET box. If you want to control the PTZ cameras with Geovision, you only need the GV-COM or GV-NET card. The Geovision GV-COM box or GV-NET card is required to send the RS-485 information to control the PTZ from the Geovision DVR to the PTZ camera. CCTV Camera Pros recommends the GV-COM over the GV-NET because it is easier to install being that it is USB and does not require an empty slot on your PC. If you also want to use a joystick in conjunction with Geovision (instead of just controlling the PTZ cameras using your mouse and on screen controls) you would use a GV-Joystick from Geovision which can be found here: <a href="http://www.cctvcamerapros.com/Geovision-PTZ-Joystick-p/gv-joystick.htm" rel="nofollow">http://www.cctvcamerapros.com/Geovision-PTZ-Joystick-p/gv-joystick.htm</a> The GV-NET setup instructions can be found here on our website: <a href="http://www.cctvcamerapros.com/Geovision-PTZ-Setup-s/153.htm" rel="nofollow">http://www.cctvcamerapros.com/Geovision-PTZ-Setup-s/153.htm</a> The GV-COM setup instructions are almost the same ad can be found here: <a href="http://www.cctvcamerapros.com/Geovision-GV-COM-PTZ-s/163.htm" rel="nofollow">http://www.cctvcamerapros.com/Geovision-GV-COM-PTZ-s/163.htm</a> Please let me know if you need anything else. Mike on "Geovision GV-VS02" http://videos.cctvcamerapros.com/support/topic/geovision-gv-vs02#post-85 Mon, 24 Aug 2009 18:43:30 +0000 Mike 85@http://videos.cctvcamerapros.com/support/ Customer had the following question: I have a question about the <a href="http://www.cctvcamerapros.com/Geovision-IP-Video-Server-p/gv-vs02.htm">Geovision GV-VS02 IP video server</a>. Does it control Pelco Coaxitron protocol? CCTV Camera Pros answered as follows: Unfortunately the Geovision GV-VS02, as with all other <a href="http://www.cctvcamerapros.com/IP-Network-Video-Servers-s/294.htm">IP network video servers</a> that we carry, support PTZ controls with RS-485 and RS-232 protocols / connectors. Please reply to this forum post if you have any follow up questions. Thanks. -Mike Mike on "Windows Smart Phone Access using Geovision" http://videos.cctvcamerapros.com/support/topic/windows-smart-phone-access-using-geovision#post-57 Wed, 12 Aug 2009 16:00:02 +0000 Mike 57@http://videos.cctvcamerapros.com/support/ We recently had a customer ask if Geovision words with Windows mobile 6.1. Here is the response that we got from Geovision technical support Generally speaking, Windows mobile 6.0 and above is the recommended, so yes, v6.1 should be compatible with the newest version of Geovision gview, msgview and ssview applications. Mike on "Will webcam work on Mozilla Firefox?" http://videos.cctvcamerapros.com/support/topic/will-webcam-work-on-mozilla-firefox#post-55 Wed, 12 Aug 2009 11:41:11 +0000 Mike 55@http://videos.cctvcamerapros.com/support/ Cliff, The Geovision webcam server will only stream video to Internet Explorer. Streaming video from webcam is not yet supported using firefox. If you are interested in setting this up for IE, then please follow the <a href="http://www.cctvcamerapros.com/Geovision-WebCam-Server-Setup-s/124.htm">Geovision webcam server setup instructions</a> found on that link. Please let us know if you have any further questions. Thank You. -Mike Cliff Courtin on "Will webcam work on Mozilla Firefox?" http://videos.cctvcamerapros.com/support/topic/will-webcam-work-on-mozilla-firefox#post-54 Wed, 12 Aug 2009 06:43:09 +0000 Cliff Courtin 54@http://videos.cctvcamerapros.com/support/ Can I see camera views within Mozilla Firefox. If so what version is required and what at he security and browser settings required Mike on "Geovision Password Reset Instructions" http://videos.cctvcamerapros.com/support/topic/geovision-password-reset-instructions#post-42 Tue, 04 Aug 2009 00:48:21 +0000 Mike 42@http://videos.cctvcamerapros.com/support/ A customer contacted me with the following issue: Hi Mike. I just checked my system and noticed my PC overloaded, so I had to restart my Geovision PC. It has been so long since logging in on the camera surveillance that I forgot my Geovision password. When I click on the Forgot Password button, it just says HINT, but does not reveal a hint. Maybe I never gave it one. Anyway, I need some help. Here is the answer to this issue: Kent, If you do not remember your Geovision password, hopefuly when you installed the software you chose the allow password removal option. This is an option when first installing the Geovision software. If you did, you can run the Geovision PassUnInstall.exe application which can be found in your Geovision installation directory (typically something like C:\GV1240 C:\GV800 for example). If your system does not allow that program to be executed, then you did not choose that option when you installed Geovision and you will most likely need to completely re-install your system. Please post any follow up questions to this forum topic if you have any. Thanks. -Mike Mike on "Can't access webcam or too slow to access." http://videos.cctvcamerapros.com/support/topic/cant-access-webcam-or-too-slow-to-access#post-41 Mon, 03 Aug 2009 10:54:52 +0000 Mike 41@http://videos.cctvcamerapros.com/support/ eidelj, What type of Internet connection do you have? If you are using a DSL connection, call your ISP and make sure that your modem is properly bridged and that there are no firewall settings in your modem that need to be disabled. Also, if you are using a DLS connection that uses PPPOE Point-to-Point Protocol over Ethernet), you need to make sure that your DSL PPPOE settings are programmed into your router. If you are not using DSL, you should call your Internet provider at this point anyway and tell them that you are setting up remote access to your Geovision system and that everything works fine on your LAN. Ask them is there is something that they need to enable or disable to allow Internet traffic into your network. Ask them if there is any problem with you using port 80. If so, switch the Geovision webcam server to use port 8000 instead of 80 and switch your port forwarding setting from 80 to 8000 also. Here are our <a href="http://www.cctvcamerapros.com/Geovision-WebCam-Server-Setup-s/124.htm">Geovision webscam server setup instructions</a> in case you need to reference them, but it sounds like you did all of this already. I hope that this helps. Sincerely. -Mike eidelj on "Can't access webcam or too slow to access." http://videos.cctvcamerapros.com/support/topic/cant-access-webcam-or-too-slow-to-access#post-40 Mon, 03 Aug 2009 03:54:59 +0000 eidelj 40@http://videos.cctvcamerapros.com/support/ Hi to all, I have this problem in setting up webcam server on geovision. I tried all settings and config by searching steps on the internet but i can't still access successfully my webcams through internet. this what i done already 1. i am using DLINK DIR-300 router and GEOVISION 650 16 camera capable. i followed the instruction on setting up port forwarding, i done putting port 80,21,4550,5550 in my list of ports to forward and all have the same ip address that targets the cctv computer on office local network. 2. i installed version 8.3 of geovision main system 3. i already done ddns by registering at dlinkddns.com and use it to map the routers IP address. because i don't have static ip but i have 700 kpbs puls speed ADSL at ppoe connection. 4. since i think DDNS is nothing to be the issue i just disabled ddns on my router and do a lot of testing by typing only my routers IP Address(from ISP) not dhcp address. 5. I followed the configuration steps by starting webcam server on configure-general settings and system configure by checking webcam server. i also done going to network-webcam server and at general settings tab i check enable remote control and checked the ports on server tab(they all have 80,4550,5550 repectively and check run GEOHTTP SERVER. after all this settings etc. i tried to access it on my local network by typing the local ip address of the cctv computer and it successfully log to geovision login and it did show me the camera footage successfully but when i tried to access it over the internet using routers ip address(isp not local address) the page loads too slow and it did not go through geovision page. i don't know the problem although there are other computers accessing internet through our router but i disconnect them and tried only cctv computer but still no luck. well appreciate a help to all of you tnx. rv3flyr on "software question" http://videos.cctvcamerapros.com/support/topic/software-question#post-26 Wed, 22 Jul 2009 14:23:19 +0000 rv3flyr 26@http://videos.cctvcamerapros.com/support/ Thanks Mike. Mike on "software question" http://videos.cctvcamerapros.com/support/topic/software-question#post-25 Wed, 22 Jul 2009 14:18:43 +0000 Mike 25@http://videos.cctvcamerapros.com/support/ I am not familiar with that surveillance application. I did a Google search and could not find it either. You posted this under the topic of <a href="http://www.cctvcamerapros.com/Geovision-DVR-Computers-Geovision-Surveillance-DVRs-s/60.htm">Geovision surveillance</a>. Are you referring to an older version of Geovision software, like Geovision 7? If you are, you can find some additional information of Geovision here: <a href="http://www.cctvcamerapros.com/geovision-card-support-s/155.htm">Geovision support</a>. rv3flyr on "software question" http://videos.cctvcamerapros.com/support/topic/software-question#post-24 Wed, 22 Jul 2009 13:31:14 +0000 rv3flyr 24@http://videos.cctvcamerapros.com/support/ I'm running Remote View_7000 on my PC. Do you support that? Mike on "Geovision Blackberry Support and Setup Instructions" http://videos.cctvcamerapros.com/support/topic/geovision-blackberry-support-and-setup-instructions#post-13 Thu, 16 Jul 2009 19:17:52 +0000 Mike 13@http://videos.cctvcamerapros.com/support/ A customer contacted us recently looking for a surveillance system that supported remote Internet viewing through through a computer as well as a Blackberry. Although NUUO is scheduled to support Blackberry access in October of 2009, as of right now, Geovision is the best choice. Customer's can buy Geovision DVR cards if they want to build their own system: <a href="http://www.cctvcamerapros.com/Geovision-DVR-Cards-s/27.htm" rel="nofollow">http://www.cctvcamerapros.com/Geovision-DVR-Cards-s/27.htm</a> or CCTV Camera Pros build complete Geovision systems: <a href="http://www.cctvcamerapros.com/Geovision-Camera-Systems-s/26.htm" rel="nofollow">http://www.cctvcamerapros.com/Geovision-Camera-Systems-s/26.htm</a> <a href="http://www.cctvcamerapros.com/Geovision-DVR-Computers-Geovision-Surveillance-DVRs-s/60.htm" rel="nofollow">http://www.cctvcamerapros.com/Geovision-DVR-Computers-Geovision-Surveillance-DVRs-s/60.htm</a> Below are the setup instructions for the Blackberry remote camera access using Geovision. Geovision Blackberry Access Setup The Geovision software CD included with Geovision DVR cards and Geovision IP camera software includes a program on it called BBView. BBview is the blackberry application that needs to be installed. To install BBview, please follow these steps: <ol> <li> Unzip BBView.zip </li> <li> Browse BBView folder which you have just unzipped, double-click and run Setup </li> <li> Proceed in each step. Select installation path and select Next to continue </li> <li> Proceed until installation has finished </li> <li> Connect your BlackBerry via USB to your computer and launch BlackBerry Desktop Manager </li> <li>In the menu, select Application Loader, which will display all the applications currently loaded on your Blackberry </li> <li>Locate Add button above the applications, click on the button to bring up add application dialog box </li> <li>Navigate to the folder as selected in Step 4. By default, the path is C:\program files\geovision\bbview. Locate the file in the folder with .alx extension </li> <li>Choose OK and this application will appear in the list along with the other software installed previously 3 </li> <li>Once all desired applications have been introduced into the application loader, verify that each of the application has a check mark next to them. </li> <li>Click Next which appears below the list of applications </li> <li>BlackBerry Desktop Manager will perform synchronization and your BlackBerry may restart Upon rebooting, GeoVision BBView should appear on the applications screen of your device </li> </ol> Connecting the Blackberry to GeoVision DVR To connect your BlackBerry phone to GV-DVR, follow these steps: <ol> <li>To activate TCP/IP connection on your BlackBerry, check with your phone service provider for the correct APN (Access Point Name) and configure the APN on your phone. (e.g. go to Options and TCP) For example, T-mobile APN is wap.voicestream.com No username/password is neede </li> <li>To connect to GV-DVR, select BBView application installed on your device (normally on Blackberry desktop) </li> <li>Select Create Live Connection. In the login screen, enter the IP address, port number, username and password used by GV-DVR. The default port number is 8866. Select Connect to initiate connection </li> </ol> admin on "Geovision DVR Card & IP Camera License Integration" http://videos.cctvcamerapros.com/support/topic/geovision-dvr-card-ip-camera-license-integration#post-10 Mon, 13 Jul 2009 20:41:05 +0000 admin 10@http://videos.cctvcamerapros.com/support/ A potential customer recently contacted CCTV Camera Pros with some questions related to Geovision and then NUUO. Here is the transcript: Customer: I am interesting by your PCPRO-GV8 Geovision DVR Computer but I need some information on it. I plan to put 4 analog camera and 4 megapixel IP camera (with H264) on it Every camera would be run on Geovision DVR surveillance software. Is it possible? How much IP camera can I connect to Geovision DVR software ? Support: You would need to purchase the Geovision IP license found here in addition to the PC that you mentioned: <a href="http://www.cctvcamerapros.com/Geovision-NVR-Software-p/gv-nvr.htm" rel="nofollow">http://www.cctvcamerapros.com/Geovision-NVR-Software-p/gv-nvr.htm</a>. And then you would be able to do everything that you mentioned. Customer: If I bought GV-NVR Geovision IP Security Camera Software, NVR License, 3rd Party Cameras with 4 camera licenses, do I need to run two software separately to run my camera : one for ip camera ( Ip security camera software) and one for analog (geovision) or can I integrate both camera (ip and analog) in geovision version 8.2 with the IP licenses. Support: Yes, you can integrate the Geovision DVR cards, Geovision 1st party IP camera licenses, as well as Geovision 3rd Party IP camera licenses on the same Geovision PC. Customer: Do you know if geovision NVR software 3rd party IP camera version is compatible with: <ul> <li> AV5155DN 5.0 megapixel MegaDome Armor Dome H.264 IP Camera from Arecont Vision SKU#: AV5155DN </li> <li>ACTi ACM1232 Megapixel uotdoor IP IR bullet camera. </li> </ul> Support: I am sorry but those cameras are not yet supported yet according to the latest Geovision IP camera compatibility list. Customer: If I use the Nuuo NVR mini network video recorder 4 channel, $899.99 and connect it to the same network of my geovision computer, do you think it is possible to do that? Do you know if my 2 ip camera megapixel are supported by Nuuo NVR? <ul> <li>AV5155DN 5.0 megapixel MegaDome Armor Dome H.264 IP Camera from Arecont Vision SKU#: AV5155DN </li> <li>ACTi ACM1232 Megapixel uotdoor IP IR bullet camera. </li> </ul> Both models are not listed on your list of compatible IP camera. Support: Here is a link to the list of supported cameras by the NUUO NVRmini: <a href="http://support.nuuo.com/mediawiki/index.php/NVRmini_supported_cameras" rel="nofollow">http://support.nuuo.com/mediawiki/index.php/NVRmini_supported_cameras</a> Connecting a NUUO NVR it to the same network as a Geovision system is not a problem. Please let me know if you have any other questions. admin on "Can't connect to Geovision webcam server using Windows Vista" http://videos.cctvcamerapros.com/support/topic/cant-connect-to-geovision-webcam-server-using-windows-vista#post-6 Sun, 12 Jul 2009 16:33:39 +0000 admin 6@http://videos.cctvcamerapros.com/support/ The following chat transcript was taken recently while we helped a customer with Geovision webcam server problems. Customer: I cant connect to the Geovision webcam server on my computer for some reason, but i noticed that all my other laptops that have windows xp installed work fine is there a reason? what do i have to do? Geovision Support: Hello. Try disabling your firewall and make sure that Internet Explorer is set to enable or prompt for all active X settings. Customer: I already did do that on all other computers, but this computer is set up with windows vista. i did the active x thing already. Geovision Support: did you disable the firewall? Geovision Support: are you running Geovision 8.12? Customer: no i did not disable the firewall how? Geovision Support: Go into the windows control panel and select classic view on the left, then select windows firewall Customer: it is disabled, it says your computer is not protected. Geovision Support: are you running version 8.12 of Geovision? Customer: how do I know? I have a 16 camera system. Geovision Support: one sec. let me see... Customer: it lets me highlight mpeg4 encoder viewer then i click select, next page is the problem i cant select dsl it does not highlight and i cant select multiview. Geovision Support: in your Geovision system click on the system button (the one with a hammer and screw driver), then select version information. Customer: right know I am at a remote location but give me info and I will change the system right. Geovision Support: if you are not on version 8.12, vista will not work and you need to upgrade. You can get instructions on upgrading here: <a href="http://www.cctvcamerapros.com/Geovision-Software-s/115.htm" rel="nofollow">http://www.cctvcamerapros.com/Geovision-Software-s/115.htm</a> Geovision Support: please let us know if you need anything else. Customer: thank you Geovision Support: Your Welcome.